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IndusInd Bank Complaints & Reviews

3.1
Updated: Nov 12, 2025
Complaints 2189
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1322
Unresolved
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IndusInd Bank reviews & complaints page 46

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J
Jagu Patel
from Mumbai, Maharashtra
Jun 21, 2019
Resolved
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Address: a/168 gaytrinaghar soc.maneja.vadodara, Vadodara, Gujarat, 391250

Sir two weeler is honda dio gj 06kb4400.sir my lone is clos 2yers so provied my noc letter my home.i personli recvest .no help for your bank so kindali humbal recvest provaied my noc letter .to make sure my complaint carefully my requested tiil sol out.because your risponsbiliti for coustemer noc.my name is chiragkumar patel.please provide my noc lettar.
Aug 5, 2019
Complaint marked as Resolved 
IndusInd Bank customer support has been notified about the posted complaint.
Verified Support
Jun 24, 2019
IndusInd Bank Customer Care's response
Dear Jagu

We have referred your concerns to the relevant team. Our official will connect with you at the earliest.

Thanks
Team IndusInd bank
Verified Support
Jul 03, 2019
IndusInd Bank Customer Care's response
Dear Jagu

We wish to infrom you that NOC cannot be sent to resident address .NOC is sent on 14/11/2017. Please collect NOC from the following branch

INDUSIND MARKETING & FINANCIAL SERVICES PVT LTD
1ST FLOOR, GAJANAND COMPLEX,
ABOVE KIRAN HOSPITAL,
HALAI ROAD, AT ALIPURA, PO.
BODELI
391 135
GUJARAT

Thanks
Team IndusInd Bank
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    T
    timirtinni
    from Kolkata, West Bengal
    Jun 20, 2019
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    Address: 424,Subhas Nagar bye lane,Dum Dum Cantonment,Kol-700065, Kolkata, West Bengal

    RefCustomer code:CU6712000, Contract No:WCE01926H
    Hello, I have been financed for Hero Honda bike from indsind bank. I have clear all my dues for the same but till date bank not provided my no objection certificate to my mail Id. [protected]@yahoo.com or by post to my residential address 424, Subhas Nagar Bye lane, Dum Dum Cantonment, Kol-65.

    Kindly take necessary action to send NOC through mail to my aforesaid mail or to my residential address and oblige.
    Thanking you, Timir Kumar Roy
    IndusInd Bank customer support has been notified about the posted complaint.
    When i collect my noc my NUMBER TCS07650H
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      N
      nileshkhm
      from Mumbai, Maharashtra
      Jun 20, 2019
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      Address: G6 - 805, Unnathi Greens, Behind Hyper city mall G B Road Kasarvadvli Thane West, 400615

      Hi my name is Nilesh Khamkar and I am having saving bank account with Indusind bank G B road Thane Branch.

      I am suffering last 5 days for freeze my account but they are not able to do the same as I have to withdraw amount emergency basis, but they pulling days one by one...

      At the time of account blocked they did Immediately and now this time I.e unblock they are doing late.

      My father is hospitalised and needed funds but can't withdraw. It's my money but not able to help out my family at the crucial time.
      IndusInd Bank customer support has been notified about the posted complaint.
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        D
        dileep kumar mahta
        from Mumbai, Maharashtra
        Jun 20, 2019
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        non maintenance charge debited from my account without giving any message or mail

        Address: noida sector 44 chhlera near steller green apartment, Gautam Buddh Nagar, Uttar Pradesh, 201301

        Sir /mam

        today i am checking my account statement for deduction of amount in my bank account . i was shocked to see that 2 times maintenance charges deducted from my account without giving any information .i am a college student working part time for running my life and getting some small salary 10000 rupees .

        Nearly 75 e-mail i could retrieve today from my spam folder of my registered e-mail address with the...
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        A
        Avish Manchanda
        from Ludhiana, Punjab
        Jun 18, 2019
        Resolved
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        No information regarding the applied credit card applications for which confirmation was recieved on 24 May 2019 that it will be received in next 5 days. Customer care number does not work as it's always on hold. I have waited on hold for 30 minutes still it was just the auto I've. Its really disappointing. I have sent multiple emails on the given email address but all I have recieved is just the automakers. Is this how the customer service for IndusInd bank works?
        Jul 30, 2019
        Complaint marked as Resolved 
        IndusInd Bank customer support has been notified about the posted complaint.
        Verified Support
        Jun 26, 2019
        IndusInd Bank Customer Care's response
        Hi Avish,

        Request you to share the complaint reference number or write to [protected]@indusind.com for us to assist you further.

        Thanks,
        Team IndusInd Bank
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          A
          amittal28
          from Nashik, Maharashtra
          Jun 18, 2019
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          Address: Pune, Maharashtra, 411007

          I was offered Legend Credit Card by Inducing Bank because I travel a lot. They told me I will get a priority pass along with complementary access to the lounges in domestic and international airports.
          So, I went for it.
          So they charged me 15k upfront along with the 1.5 lac FD.
          Now they say the lounges are chargeable at$27 per visit. They have charged me for all my visits that too twice.

          In addition, some wired online e-commerce payments appear on my credit card, which gets automatically refunded by the Bank. Is this normal?

          I have tried to talk to the Bank, but they have no resolution whatsoever.

          I want my money Back... please help me
          IndusInd Bank customer support has been notified about the posted complaint.
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            N
            Neeraj1357
            from Lucknow, Uttar Pradesh
            Jun 17, 2019
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            Address: Lucknow, Uttar Pradesh, 226024

            Dear Sir,
            We have received an credit card statement of Mr Amit Gupta on following address
            E-2/29, Sec- B Aliganj, Lucknow - 226024

            I would like to inform Indusind bank that though Mr Gupta was resident of this address and he shifted 7-8 years back. He does not live on this address anymore. You are requested to get his current address and remove this address from his account.
            Indusind bank has not responded.

            Regards
            IndusInd Bank customer support has been notified about the posted complaint.
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              B
              bittu punia
              from Basi, Punjab
              Jun 14, 2019
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              Sir I have resigned on november 1, 2018 from IndusInd Bank. But now I want to withdrawal my pf but when I apply online, then there is a show "As Your Establishment Is Exempted in PF, Please Submit Your Withdrawal Case to Concerned Trust “. Mr. HARDEEP SINGH Sandhu, which is IndusInd Bank's HR Manager . I have made lots of e- mail and call to mr Hardeep Sandhu for PF withdrawal.But They did not give me any response on the phone and mail. I request to you that help me for PF withdrawal . I have also attached screenshot when online apply.
              +1 photos
              IndusInd Bank customer support has been notified about the posted complaint.
              My motercycle registration no is pb03k6724 on 2003
              NOC of this I have not received yet after deposit of fees for copy of noc

              for pf claim - Comment #3461407 - Image #0
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                G
                GGPrakash
                from Madanapalle, Andhra Pradesh
                Jun 13, 2019
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                Address: Chennai, Tamil Nadu, 600096

                Amount deducted in my IndusInd bank credit card for Oneassist service. I didn’t activate any oneassist service. Amount deducted without my knowledge. Every month it is generating statement for one assist service. I didn’t even activate the credit card itself. Amount is deducted every month without my knowledge.

                Card : xxx5002
                One assist relationship no: 6181293
                Mobile number :[protected]

                Kindly refund my amount as soon as possible.
                IndusInd Bank customer support has been notified about the posted complaint.
                Dear Prakash,

                Greetings from OneAssist!!!

                We are sorry to see you go.

                We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

                We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

                Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

                We appreciate your patience in the interim.

                Regards

                Team OneAssist
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                  J
                  joshuasuresh
                  from Mumbai, Maharashtra
                  Jun 11, 2019
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                  Sir/mam,
                  Past 2 yrs i didnt maintain my account. 2 years back i used this acc as salary acc. Salary acc was changed as savings acc without notification once i left my job.Yesterday my salary was credited but your bank debited 8000 as non maintaining charges. Kindly refund the amount.. 8000 is huge amount for us.. Kindly consider my obligation and refund my money..
                  my acc no is[protected]
                  Holder name suresh.s ( [protected])
                  Oppanakara branch
                  Coimbatore
                  IndusInd Bank customer support has been notified about the posted complaint.
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                    T
                    TheHarsh
                    from New Delhi, Delhi
                    Jun 11, 2019
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                    Address: Bharat Colony,kheri kalan-113, 121002

                    I have two loans from different financer for my Motor Bike one is from Bajaj and second is from Induslnd Bank.

                    I've provided the same bank details for Monthly EMIs. & there is never any fund issue for paying any EMI.

                    But from last two months the Induind Bank is not deducted EMI from my account even when there was sufficient fund for the EMI.

                    Due to this my last two EMIs has missed which is not only creating unnecessary issue but also affecting my credibility and cibil score & other financial score.

                    This is to request that kindly sort out this problem & give me the responsible answer for this major issue in my account.

                    Thanks & Regards

                    Harsh Bhardwaj
                    IndusInd Bank customer support has been notified about the posted complaint.
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                      P
                      Prateek Pachori
                      from Mumbai, Maharashtra
                      Jun 8, 2019
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                      Still no respond from the bank i need help plz unfreeze my account asap.bcoz i cant do any transaction from the bank.from so many days requested from bank still no respond from the bnk.my full salary in accnt n im nt able to use it.plz forward this n help.otherwise stop my account i dnt want this indusland bnk accnt.there so many good banks.plz help asap
                      Jul 11, 2019
                      Complaint marked as Resolved 
                      IndusInd Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 10, 2019
                      IndusInd Bank Customer Care's response
                      Hi Prateek,

                      Request you to write to [protected]@indusind.com from your registered e-mail id for us to assist you further.

                      Thanks,
                      Team IndusInd Bank
                      We did not recd gst claim from indusind bank on gst website from 01.07.18 to 28.02.19.

                      They are not updating the old records

                      we required gst claim by indusind bank, which we can receive gst credit in future.
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                        M
                        marati naresh
                        from Mancheral, Telangana
                        Jun 7, 2019
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                        Address: huzurabad, 505468

                        Sir, i am complaint on 04th june 2019 about my bike which is AP 15 AG 4942 noc documents and my register id is 2352154.but still there action and no solved my problem..and i daily went to our city branch office which is huzurabad and daily call to brach exutive mr.yugendar but his not lifi my call and and reposnse also i need my noc documents v urgent..and i desided complaint to consumer court on your branch
                        IndusInd Bank customer support has been notified about the posted complaint.
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                          R
                          Rana Krishna Paul
                          from Kolkata, West Bengal
                          Jun 5, 2019
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                          Address: Kolkata, West Bengal
                          Website: www.indusind.com

                          Rana Krishna Paul
                          Divine Apartment (1st Floor)
                          408 P.K. Guha Road
                          Dum Dum Cantonment
                          Kolkata – 700028
                          Mob: [protected] / [protected]

                          Sub: Complaint Against IndusInd Bank For Not Raising the Dispute Properly With The Member Bank as a Result Not Reversing The Transaction Amounts

                          Dear Sir/Madam,
                          I made 2 transactions (details attached in the form) at Country Club using IndusInd Bank credit card on 05.01.2019. After few months I came to know that the merchant is a fake/cheating firm & many people like me have been cheated by them (I have all the proofs against them)

                          So as a valued customer, I requested IndusInd bank to raise a dispute with all the documents/proofs submitted to them with the merchant’s member bank on 10.04.2019 & help me to get my money back through reversing the disputed transactions but initially they clearly denied to do this and asked me to follow up with the merchant directly since it has been more than 60 days. After following up with them for few more days, they again advised me to get a membership cancellation email from the merchant (Which the Merchant will never do) then only they can process otherwise not.

                          But as far as I know Bank has the authority & can always raise a dispute on this occasion since I have not availed any services from the company because they cheated me with their fake promises so I need my money back in this case.

                          I had already sent a lot of emails to merchant & asking them for cancelling my membership and refund the amount but as a fake company they never responded me & will never do it.

                          I had also made few more transactions with the same merchant using Yes Bank credit card on the same day (05.01.2019) but whenever I requested Yes bank to raise a dispute they immediately did the same with the merchant’s member banks after providing them all the Docs/Proofs about the Fraudulent Activities of the Merchant.

                          So after exchanging many emails with IndusInd bank for almost a month, I lost my patience & told them I would seek help from RBI Banking Ombudsman if they won’t initiate this dispute with the merchant bank then finally they raised a dispute & sent me a mail with the below message on 08.05.2019

                          • We refer to the following transactions incurred on your credit card account:
                          Date Merchant Name Amount (INR)
                          05/01/2019 COUNTRY CLUB - PARK CI 1, 00, 000.00
                          05/01/2019 COUNTRY CLUB - PARK CI 16, 000.00
                          • Please note a swipe and an internet transaction can be disputed within 75 days and 90 days respectively from the date of the transaction.
                          • The referred transaction is out of timeframe.
                          • We wish to inform you that though the referred disputed transaction is out of time frame, we have started the process to investigate the dispute on a good faith basis and provide feedback to you.
                          • A request has been raised for obtaining the transaction details from the Member Bank which processed the transaction. We will get back to you with feedback/clarifications on the dispute upon receipt from the Member Bank, which normally takes around 45 to 60 days’ time in accordance with the Card Association Rules.
                          • Clarifications on the disputed transaction along with documentation provided by the Member Bank justifying the transaction will be forwarded to you, for your review.
                          • Please note as transactions on your card account are processed electronically without any manual intervention, we are unable to stop unauthorized debits to your card account.

                          I also requested them that during this period of dispute resolution please freeze the transactions made to Merchant so that the EMI payment process gets held for the time being but they denied my request, as a result I unnecessarily got charged with the Interest, GST & other additional charges for not paying the EMIs on time, on the occasion of disputed transactions.

                          Let me clarify you that I already paid 2 EMIs for FEB & MAR 2019 & from APR 2019 onwards I have stopped paying EMIs since I have been cheated by the merchant & raised a dispute to reverse the said transactions. But yet I get calls from the collection department of IndusInd bank for making the EMIs payments. So I requested them many times to freeze the EMIs for these transactions but they did not listen to me & always told me that “You are liable to pay for these transactions”

                          So many days over & one fine day i.e on 28.05.2019 I received a mail from the IndusInd Bank with the below messages:

                          • We refer to the below disputed transaction on your credit card account:
                          Date Merchant Name Amount (INR)
                          05/01/2019 COUNTRY CLUB - PARK CI 1, 00, 000.00
                          05/01/2019 COUNTRY CLUB - PARK CI 16, 000.00
                          • We wish to inform you that though the referred disputed transaction was out of time frame we had taken up the referred dispute on good faith basis.
                          • However, our claim was declined by the Merchant Bank. Thereby, you are liable to make payment for the referred transaction.


                          On the contrary, on 31.05.2019 Yes bank Reversed the disputed transactions & it is credited into my account with the below message:

                          Dear Customer, An amount of INR 35, 000.00 has been credited to your A/C. No. XX4565 on 31-MAY-19 17:41:26on account of PCA TXN REV DT:05/01/19-CCHHL CV KOLKATT. Available Balance on 31-May-19 17:41:30

                          I immediately intimated this to IndusInd bank but again they replied me with the below message:

                          • We refer to the following transactions disputed on your credit card account:
                          Date Merchant Name Amount (INR)
                          05/01/2019 COUNTRY CLUB - PARK CI 1, 00, 000.00
                          05/01/2019 COUNTRY CLUB - PARK CI 16, 000.00

                          • As conveyed to you in our earlier email, we once again wish to inform you we had presented the dispute case with all the documents and communicated shared by you
                          • We had raised the retrieval request on a good faith basis with the member bank
                          • Basis the documents shared by the member bank the liability remains with the cardholder for the referred transactions.
                          • We will be unable to reverse the referred disputed amount.
                          • We request you to liaise with the merchant - Country Club - Park CI directly for further assistance on the concern raised.

                          The kind of reply I've received from them is always negative as it seems to me that they have no intention to get it reversed as how many mails they would receive from me. They always try to run away from their responsibilities. I used to always push them to do it. It's also their responsibility to listen to their customers with good faith basis not with the member bank always.

                          They always mention that they are discussing with "Member bank in a good faith basis". I personally believe that this good faith won't work out in this case that's why they are failing every time. Rather they have to be determined & strict with member bank to reverse it w.r.t disputed transactions.

                          Yes bank once informed me that they have taken up this dispute (2nd level) with card issuer i.e MasterCard in this case along with member bank.

                          I can't understand how they are following up this matter?

                          As I already mentioned that being a fraud merchant they won't listen to me but IndusInd bank can do it. They have the power to do it & reverse it, to achieve it they just have to trust their customer & act strictly with member bank with the intention to resolve it at any circumstances.

                          I'm quite Disappointed & Dissatisfied with IndusInd bank’s responses & services till date to resolve this dispute thus failed reversing the said transactions.

                          As a valued customer I have the right to get my money back for such disputed cases & banks must help me on this at any cost.

                          Therefore I would request you if you could investigate this matter with the IndusInd bank & advise them to Reverse the disputed transactions immediately by adopting the same procedure which Yes bank used to Reverse the disputed transactions successfully from the same Merchant.

                          I have another request to you, if you could advise them to freeze the EMIs payment till the reversal of the disputed transactions as the payment amount getting increased exponentially after adding many charges, GST, late payment fees etc. due to not paying the EMIs since APR 2019 onwards for these disputed transactions.

                          Thanks & Regards,
                          Rana Krishna Paul
                          IndusInd Bank customer support has been notified about the posted complaint.
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                            M
                            marati naresh
                            from Mancheral, Telangana
                            Jun 4, 2019
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                            Address: near swagath restarent warangal road huzurabd, Karimnagar, Andhra Pradesh, 505468

                            Hi sir i ambuy a splendar plus bike in 2006 and i am cleared total my loan amount in 5 months but did not get noc and other docuents.. And now i need my noc and other docements i have requested our branchoffice at huzurabd disrict karimnagar last 15 days ago.. But the excutive is not responding my request and his mobil number is[protected] and many time calls to him and meet him but his response is very negligency sir.. Sir i need my documents sir.. Pls mail to me sir my mail id is [protected]@gmail.com and my mobile no is [protected] nd my vechile number is ap 15 ag 4942
                            IndusInd Bank customer support has been notified about the posted complaint.
                            Jun 04, 2019
                            Updated by marati naresh
                            Hi sir i ambuy a splendar plus bike in 2006 and i am cleared total my loan amount in 5 months but did not get noc and other docuents..and now i need my noc and other docements i have requested our branchoffice at huzurabd disrict karimnagar last 15 days ago..but the excutive is not responding my request and his mobil number is[protected] and many time calls to him and meet him but his response is very negligency sir.. sir i need my documents sir..pls mail to me sir my mail id is [protected]@gmail.com and my mobile no is [protected] nd my vechile number is AP 15 AG 4942
                            Hi, I made a fund transfer from my Induslnd mobile application on the 4th of June, 2019, transaction reference number [IMPS/P2A/[protected]/SYNB]

                            I later go a message stating that the transaction timed out but when I checked the balance the amount was debited from my account

                            about my bike noc - Comment #3451967 - Image #0
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                              M
                              Malaiya
                              from Sarangarh, Chhattisgarh
                              Jun 3, 2019
                              Resolved
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                              Resolved

                              Address: Civil line, Sagar, Madhya Pradesh, 470002

                              Sir bank adviser says 400 rs per month installment would return after submission of insurance certificate but after 3 month no return of money. Sir my loan number was JJS01368C. And my premium amount is 8700 rupees only. Mr parag soni was my loan advisor at indusind bank but at present condition he not pick my call and even not give WhatsApp message reply. Please help.
                              Jun 3, 2019
                              Complaint marked as Resolved 
                              No any resolution till know
                              IndusInd Bank customer support has been notified about the posted complaint.
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                                P
                                Prakash47
                                from Mumbai, Maharashtra
                                Jun 3, 2019
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                                Address: A/3 Sindhi Nagar Sasmira Marg, Mumbai City, Maharashtra, 400030

                                Goi has made compulsary demat the shares
                                Registrar of company linkintime
                                1. Update all personnel information on our signature
                                And then reject the signature as unmatched

                                2. We have not changed our signature in my life
                                It is same from beginning
                                3. There is no transparency, registrar is
                                Not ready to show original signatures
                                4. Bank and dp. S are charging very heavy rates. Why signatures
                                Cannot be verifed from pan card, aadhar card

                                5. Help desk is not helpful to share holders
                                P b chanchlani
                                Ref no : re589117 & ref no : re589886 & ref no : re591026
                                IndusInd Bank customer support has been notified about the posted complaint.
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                                  deepak subhedar
                                  from Mumbai, Maharashtra
                                  Jun 2, 2019
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                                  Dear sir/madam,

                                  I (Dipak mahadevrao subhedar) a/c holder of indusind bank, c a road, nagpur branch with a/c no.[protected] request you to return the deducted amount of rs. 10298/- in my account.

                                  My first salary was credited to my a/c on 16/04/2019 and was deducted by the bank on the same day as non-maintenance charges.

                                  I wasn’t aware of non-maintenance charges as my a/c was salary a/c which required no balance.

                                  So request your kind support to get the amt. Back or close the a/c and handover me the cash.

                                  A/c no.[protected]

                                  Customer id : 32097519

                                  A/c holder name :- dipak mahadevrao subhedar

                                  Branch : c a road, gandhi grain market, nagpur

                                  Thanks and regards,

                                  Dipak mahadevrao subhedar

                                  [protected]

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                                  IndusInd Bank customer support has been notified about the posted complaint.
                                  Hi

                                  Without my acknowledgement I have been charged for the one assist.

                                  I do not need that one assist. Please cancel it and process my refund at the earliest

                                  Thanks.
                                  A cimplaint against fake credit card transaction of rs1399 to one assist company . i already mention this to bank but the does not respond me and called by aneassist app. these things of bank and their service annoying and wasting my time. i want quick acion and some compsation from bank.

                                  Thanku
                                  Vishal mahajan
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                                    Goutham96
                                    from Tumkur, Karnataka
                                    Jun 1, 2019
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                                    Address: 560018

                                    With reference to the above i hold a indusind credit card no: [protected]. On[protected] i made a payment from my federal bank savings account for amount of rs. 72, 200/- but by oversight i transferred to some other credit card no: [protected] of the indusind bank. So i kindly request you to reverse the transferred amount back to my savings account immediately so that i can make the payment to my card at the earliest.
                                    Card & sender bank account details have been mentioned below:

                                    Sender name: goutham shreyas p
                                    Sender bank: federal bank
                                    Sender a/c no: [protected]
                                    Sender ifsc code: fdrl0002144
                                    Sender branch: mandya branch
                                    Amount transferred: 72, 200/-
                                    Transaction date:[protected]
                                    Transfer type: neft through mobile banking
                                    Transaction ref no: fdrlm[protected]
                                    Card holder: goutham shreyas p
                                    Correct card no: [protected]
                                    Wrong card no: [protected]

                                    Regards

                                    Goutham
                                    [protected]
                                    +1 photos
                                    IndusInd Bank customer support has been notified about the posted complaint.
                                    Jun 01, 2019
                                    Updated by Goutham96
                                    After detailing the issue Indusind customercare is not at all serious about the issue and I barely got 1 reply after rigorously calling the customer for 4 days stating to wait till the issue gets resolved without mentioning any TAT for the reversal.
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                                      Parikshit Hooda
                                      from Delhi, Delhi
                                      May 30, 2019
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                                      Address: DDA market, sector-18, Rohini, Delhi, New Delhi, Delhi

                                      On 30 may, 2019 at around 7:54 pm, i was withdrawing my money at the atm of your bank located in
                                      Address - dda market, sector-18, rohini, delhi, india
                                      When one person came in and refused to go out. After a bit of argument, i decided to step out considering the safety of my transaction.
                                      This is clearly a violation of atm rules and regulations and a potential attempt to compromise my credentials.
                                      I request you to take an action against this man to let him know that his unlawful behavior will not be tolerated.
                                      You can check the atm camera footage at around 7:54 pm. I am the person who is wearing a black tshirt and a grey bottoms and the offender is wearing a blue shirt. Please do not confuse him with the person that was wearing the glasses and also had a blue shirt on. I am reachable at [protected]@gmail.com for further correspondence.
                                      IndusInd Bank customer support has been notified about the posted complaint.
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