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IndusInd Bank Complaints & Reviews

3.1
Updated: Jan 18, 2026
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IndusInd Bank reviews & complaints page 42

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P
prita84
from Pune, Maharashtra
Nov 5, 2019
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Address: 411032

For quite sometime induslnd recovery time has been harassing and threatening me for credit card payment which i did more than a year back through my icici salary account.

Credit xard no: [protected]
Payment done on 23/02/2018 through netbanking

I have attached screenshot for ur reference. Icici bank also confirmed that deduction has been done from my account and paid to induslnd
+2 photos
IndusInd Bank customer support has been notified about the posted complaint.
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    A
    Abhishek280190
    from Delhi, Delhi
    Nov 2, 2019
    Resolved
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    Resolved

    Address: Mayur vihar phase 2 delhi, 110092

    Indusind bank customercare made fool to me. On 8th oct, 2019 my existing debit card shown payment decline at petrolpump. When i called at customer care they told me to upgrade my card. And told me that it will be free and only 1500/- cost will be for new signature delight card and amt is not required to be paid, it will be adjusted from benefits. I agreed for new card. Bt on 9th oct, 2019, bank charged 7500+gst from my bank account. I complained at customer regarding reversal of debit card charges. After a long follow up of 25 days, i received a call from customer care that charges can't be reversed by bank. And i have to activate the card only and then i will get a voucher worth rs.7500/-. Forcefully i have activated the debitcard but i am feeling being cheated. Bank has cheated me in a wrong manner

    Sir i don't need any voucher /new debit card. Kindly reverse my charges.
    Name: abhishek jain
    A/c no. :[protected]
    Branch : mayur vihar ph 2 delhi
    +1 photos
    Dec 5, 2019
    Complaint marked as Resolved 
    IndusInd Bank customer support has been notified about the posted complaint.
    Verified Support
    Nov 04, 2019
    IndusInd Bank Customer Care's response
    Dear Abhishek,

    We have forwarded your concerns to our relevant team and shall revert to you shortly.

    Thanks,
    Team IndusInd Bank
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      P
      PVS MURTHY Murthy
      from Rajahmundry, Andhra Pradesh
      Nov 2, 2019
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      Address: T. Nagar, Rajahmundry, 533103

      Respected sir,
      I taken loan from your esteemed organization in 2008. I pay completely my ems in time. But i am loose my clearance certificate.
      The above matter please review and give me the clearance certificate and noc certificate.

      Now i want noc for cannulation hypothec cation from rto. So please kindly review and provide to me.

      Bike no : ap05 bc 0778
      Loan taken : 2008
      Mob. No. [protected]
      IndusInd Bank customer support has been notified about the posted complaint.
      Nov 02, 2019
      Updated by PVS MURTHY Murthy
      76-6-11/6
      Gandhipuram-2
      opp. Sri Gowthami School
      Rajahmundry
      M.No. [protected]
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        M
        M/S Pedro Educational Welfare Society
        from Addanki, Andhra Pradesh
        Nov 1, 2019
        Resolved
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        Resolved

        Address: door No.10-51-14, Near Latha Hospital, 530003

        Respected sir, i finance a tata school bus from indsind bank vide loan no. Att00160l dated:26/06/2015 vehicle r c no. Ap31te6706. I have clear all my dues for the same but till date bank not provide my no objection certificate to clear the further documentation. I am in regular follow with bank representative in vishaka branch personally and email the same request to issue noc. It is in andhrapradesh. But he is providing me time next and next. Kindly help me in this regard. Thank you v srinivasa rao
        [protected]
        Dec 11, 2019
        Complaint marked as Resolved 
        IndusInd Bank customer support has been notified about the posted complaint.
        Verified Support
        Nov 04, 2019
        IndusInd Bank Customer Care's response
        Dear Mr. Rao,


        We sincerely regret for the inconvenience caused. To further look in to the matter, we would request you to share your contact details along with the account number with us and somebody from our team will get in touch with you to assist with your concern at the earliest.

        Thanks,
        Team IndusInd Bank
        Verified Support
        Nov 08, 2019
        IndusInd Bank Customer Care's response
        Dear Mr Rao

        We wish to inform you that The loan period in the referred loan AtXXXX60l was completed in April 2019. our records indicate that you have still not remitted the full payment and there is still a settlement amount of Rs72435/- due to be received to enable us close and settle the loan

        Regards
        Team IndusInd Bank
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          S
          Satyacharan Unique
          from Chennai, Tamil Nadu
          Oct 29, 2019
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          Address: Kothaveedi Meeseva C/o Kamireddi Gandhi, Kothaveedi, Visakhapatnam, Andhra Pradesh, 531116

          Hello, i finance a bajaj avenger 150 from indsind bank. I have clear all my dues for the same but till date bank not provide my no objection certificate to clear the further documentation. I am in regular follow with bank representative in opposite more super market narsipatnam (Vishaka dist) branch in andhrapradesh of two wheelar. But he is providing me time next and next. Kindly help me in this regard. Thank you d. L satyanarayana.. Vehicle regd num ap31dg7539
          IndusInd Bank customer support has been notified about the posted complaint.
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            D
            dibyasoni
            from Delhi, Delhi
            Oct 28, 2019
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            Address: Kolkata, West Bengal, 700099

            This is to inform You that I Dibya Sinha holding IndusInd Bank's Credit Card Number [protected] whose outstanding amount is 3, 50, 124.55/- till date. I have already paid 1, 56, 316/- towards this card.

            The total uses made by us was 3, 64, 949.78/- in the month of December 2018 and January 2019. Till date my total outstanding is showing 3, 50, 124.55/- that means only 14, 825.23/- is adjusted in the card and rest 1, 41, 490.77/- I have paid as interest only? These interest charges are much higher than any other bank.

            Right now I want to settle my Card because I lost my job 6 motns back and I have no funds to make any minimum due amount payment to the bank.
            The settlement amount offered by bank was 3, 00, 000/- but I am unable to arrange this huge amount because of my present condition, I already explained so many times to bank's higher authorities everything regarding the same. Because of my current situation I am in huge stress and trauma.

            After receiving the last mail from bank I have spoken to all my family members and friends for arranging the fund, but unfortunately the total fund which I can arrange in 2 - 3 days is only 2, 60, 000/- Apart from this I can't arrange a single rupee because no one is ready to help me out of this situation.

            I am receiving per day 3 to 4 calls from collection team. They only want minimum due payment. I am regularly telling them that I have already given a request to customer care for settlement but they threatened me very rudely for payment of minimum due amount. They are harassing me day by day.
            IndusInd Bank customer support has been notified about the posted complaint.
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              T
              Tfern
              from Mumbai, Maharashtra
              Oct 26, 2019
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              Address: BHAVANI SHANKAR ROAD, 400028

              Hi,

              I have been a customer who has always tried making a payment on time ever since i've got my credit card with you guys. unfortunately i am in a bad situation right now due to medical issues at home because of which i have not been able to make a payment for the september and the month of october. i spoke to your collection agency who did not want to understand my situation even after telling them that i will only be able to make a payment end of this month. i am helpless at this point of time as i am waiting for a cheque to be cleared and also for my salary to be credited which happens only at the end of this month. i have been told that my account will be marked as an npa if i dont make a payment today itself which is not correct as per rbi norms you can only do that if there is no payment for 90 days. please stop this as its turning into a harassment.
              IndusInd Bank customer support has been notified about the posted complaint.
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                K
                Krishnamurari Mishra
                from Mumbai, Maharashtra
                Oct 26, 2019
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                This lady who calls from number [protected] giving harassment call to my references i told her if i cannot receive the call then text me or whatsapp me... Since my phone remains in locker inside not allowed in office.. I am ready to pay if time given though it is pretty much delayed due to unseen emergency but she is not ready to wait. Already spoken to her will settle in 2 emis... 1st emi on 31 oct. I want to make reversal payment in 2 emis 1 will be paid on 31 oct and other one one 30 nov, i guess that will not hit my cibil bcoz it is not settlement right? Card no [protected]... She spoke some vulgar thing to my lady reference... I have her call recordings i can send if required...
                IndusInd Bank customer support has been notified about the posted complaint.
                Oct 26, 2019
                Updated by Krishnamurari Mishra
                One biggest is that the lady reference whom they are calling i don't know her i have not given her reference..One reference only my friend other one i don't even know her then how can i give her number what i guess that executive received multiple application from my company on same day what he did he put her name and number from other application since both applications from same company...and this is unethical..
                I have been receiving continuous phone calls for repayment of my Credit card bill amount. For the past 24 hours, approximately 50 to 75 calls asking me to pay my credit card bill minimum amount. My due date is on 25th of March which I have been pursuing them in every call. Because of the irritating calls i paid the minimum amount, For my surprise the calls started to continue, in spite of me telling i had paid the amount, At last I had to call up the Indusbank manager and credit card division to make them stop calling me. this is not the first time its the second time its happening to me, Written a letter to all authorities in the bank and no reponse already 5 days, Useless bank.
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                  S
                  SDRaju
                  from Hyderabad, Telangana
                  Oct 24, 2019
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                  Address: Malkajgiri, Hyderabad, Andhra Pradesh, 500047

                  I received a call from the number [protected] asking the debit card details. She spoke as a customer care executive and called for card verification. I've tole her Debit Card Number and CVV also. Immediately she asked me OTP. Then I understand it is a Fake Call. Kindly, Note down that number and take immediate action. So that, innocent people will be protected. Hope the Indusind bank authorities will take action on that person.
                  +1 photos
                  IndusInd Bank customer support has been notified about the posted complaint.
                  I have got message of loan sanction which i have not taken.
                  talked customer care they said my no is removed.
                  But again got message that my no is updated again
                  ...
                  Illegal opening of account using my phone no
                  Attache dare snapshot of Two such incident
                  ...
                  refer snapshot

                  ...

                  fake call about debit card details - Comment #3571827 - Image #0
                  fake call about debit card details - Comment #3571827 - Image #1
                  I haven't book any ticket on the book my show site till date yet it shows quota exhausted. I tried for past 3 months and facing the same issue.

                  fake call about debit card details - Comment #3573248 - Image #0
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                    A
                    aditya
                    from Chandigarh, Chandigarh
                    Oct 23, 2019
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                    Address: 295, sector 25, panchkula, Panchkula, Haryana, 91

                    M indusand credit card holder. M very disappointed with your customer care service, many time i called customer care for my inquiry and problems, but they have not attend the call and also charge 1 rs for a minute. Recently i call c. Care 3 times. First call will be 07minutes, 2nd call will be 7 minutes and 3rd call will be 4 minutes. [protected]. This is my number. Customer care charge from me 18 rupees without any talking and solving problems. I will angist complete indusand credit card customer care in consumer court.
                    +1 photos
                    IndusInd Bank customer support has been notified about the posted complaint.
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                      A
                      Asim Kumar Panja
                      from Kolkata, West Bengal
                      Oct 15, 2019
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                      Address: Kolkata, West Bengal, 700017

                      This is asim kumar panja, i had opened a new account around 45days ago & i applied a personalized debit card, it's about 1month money has been deducted from my account but i have not received yet though it is showing delivered.
                      Is it the banking services? Worst ever i have seen. I have tried to contact the customer service number again & again though it is not reachable or somehow it is connected automatically it is disconnected.
                      My account number[protected]
                      IndusInd Bank customer support has been notified about the posted complaint.
                      Oct 18, 2019
                      Updated by Asim Kumar Panja
                      How many days u need to solve this issue...
                      Really is it the banking services
                      How many days u need to solve this issue...
                      Really it is embarrassing..
                      Is it the banking services
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                        A
                        Anupam Pammi
                        from Noida, Uttar Pradesh
                        Oct 15, 2019
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                        I have made a purchase at the trends shopping mall where the bill is 6044/- i was using my indusind debit card where the transaction got failed at the merchants swiping machine but the amount has been debited from my account. I have triple checked with the staff there but of no use. I have tried contacting the indusind bank cc but no one is picking up the call.
                        Worst customer service by the indusind bank
                        +1 photos
                        IndusInd Bank customer support has been notified about the posted complaint.
                        I haven't received my bike loan NOC yet.
                        Registration Number: MH12 KG****
                        Contract Number: MPP09632H
                        Contact Number: *****5446

                        The loan closure date is Oct 2015. Branch is now asking me to pay additional Rs 750 for duplicate NOC
                        I have paid using induslnd debit card 330 on sep 15, money debite but trance failed..
                        Comoleted 3 wirkings days money not refound i hate this bank really iritate to me..
                        I have send screen shoot

                        money got debited but the transaction failed - Comment #3736954 - Image #0
                        Iam using my frd debit card
                        Trance failed
                        Please check i menstion bank state ment
                        And olease refound my money early as possable

                        money got debited but the transaction failed - Comment #3736956 - Image #0
                        IndusInd Bank Customer Care's response, Sep 21, 2020
                        Verified Support
                        We request you to kindly ask primary account holder to write to us at [email protected] or call our phone banking officer on 18602677777 for us to check and assist you further.
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                          M
                          Mitul Ratilal Shah
                          from Mumbai, Maharashtra
                          Oct 13, 2019
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                          invalid charges for late payment even we manage to pay on last date

                          Address: 82 Janpath society bhadwatnagar near ghodaser canal road Maninagar Ahmedabad, Ahmedabad, Gujarat, 380008

                          After lots of follow up, and showing facts by video calling with your executive explain the facts, the payment we do on last date its also said to be on or before due date, so late payment charge should not imposed on our credit card bill, we have done payment from phone pay even netbanking for other part payment on last date, from phone pay in a second it transfer to other person, then how could i believe i pay off my debts after date once...
                          +2 photos
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                          G
                          Gulam ali mohd
                          from karimnagar, Andhra Pradesh
                          Oct 12, 2019
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                          Address: 7-2-689, Karimnagar, Andhra Pradesh, 505001

                          My name is ali.
                          Loan no:ahk00958c
                          Vechicle no:ap 15 au 2799.
                          Loan completed on:[protected].
                          Branch karimnagar.

                          Dear sir/ madam
                          This car loan taken by my father riaz ur rahaman as he was expired unexpectedly. The car loan went to legal department they called me to bank went their and settled the amount with the legal manager sampath and paid their itself only. They told me that it will come in 40 days. Now its been 4 months till now i have not received my noc. I called the legal manager after 40 days he told that it will come. Then so many times i called him he is postponding that it will come in 2 days or one weak. And now his phone is off and from bank i heard that he has resigned his job. The bank people are telling that it was in legal, so that it should come from the legal department only. Still how many days or months i must be waiting for my noc?? Currently i am in big trouble as i have sold my car and the customer is torchering me like any thing. So pls kindly help me soon to get my noc.
                          Thanking you.
                          +1 photos
                          IndusInd Bank customer support has been notified about the posted complaint.
                          I have applied for a duplicate NOC for my completed bike loan no: TAN07988H on 26/07/2019 at TAMBARAM_TCT branch.

                          Am yet to receive a response from the bank and still didnt get the NOC which I applied 2+ months ago.

                          Kindly let me know the status of the NOC.

                          Receipt NO : 9015119P26Z4413
                          Paid 250/ and received a receipt for that too.
                          Extra due
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                            R
                            Ravitelang
                            from Mumbai, Maharashtra
                            Oct 11, 2019
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                            Address: pune, 411004

                            Dear team/aniket,

                            I have availed a 2 wheeler loan from your bank. Wherein i have pickup a 2 wheeler from sahyadri honda - warje malwadi pune as on 12 of april 2019. I have submitted all necessary documents to the vendor - sahyadri honda. But i don't know - where it stucked. Mandate was not registered at your bank end. It got delayed in registration.

                            The first ecs supposed to debit my account as on 7th may 2019- but it was not deducted - wherein sufficient balance was available.
                            Second ecs supposed to debit from my account as on 7th june 2019- but it was not deducted-wherein sufficient balance was available.

                            On 7th july 2019- without giving me any intimation/sms - bank has tried to deduct all 3 months amount at a time from my account. I. E rs-12930/

                            Wherein i were having 11800/ balance in to my bank account. Now my concern is how come without any intimation to me - bank tried to deduct 3 month amount from my bank account. Due to that the all 3 ecs got reversed & i have been charges for rs-1230/ wherein i was not at fault at all.

                            I am following the said case with that particular 2 wheeler loan concern person here at pune from last 3 months. But sorry to say - i have not received any revert from him. (Aniket deepak bhandari-[protected]).

                            Request you to take this particular case on priority basis & arrange to refund me my charged amount back - to avoid further escalation.

                            2 wheeler loan - mqg01842

                            Ravi telang
                            Pune
                            [protected]
                            IndusInd Bank customer support has been notified about the posted complaint.
                            I submitted document for RE-KYC (1) ADHAR(2)PAN CARD(3)BUSSINESS REGISTRATION COPY(4)ITR COPY in local branch before 2 month ago. But bank fridge my current a/c. I received text msg from bank. Msg was successful of kyc. But local branch is not operating my a/c due to kyc .
                            My current a/c no[protected].
                            Mo no-[protected]
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                              Aaron@jay
                              from Mumbai, Maharashtra
                              Oct 10, 2019
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                              Address: Natraj, Nagar, 500018

                              Hi
                              I got a message from the Indusind bank that my credit card as been blocked for furthur usage, but i wonder when my credit card is delivered i never receive any credit card from indusind bank who is using under my name? tried reaching customer like mad dog for hours but nobody responding very poor customer care and i got one more message after 6 hours that the pin for your credit card will be deliver after 5 working days? is my credit card blocked or not if blocked when and why? no information with me please share the details i really appreciate
                              IndusInd Bank customer support has been notified about the posted complaint.
                              I have got message of loan sanction which o have not taken.
                              talked customer care they said my no is removed.but again got message that my no is updated again.refer snapshot

                              blocking of credit card - Comment #3560892 - Image #0
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                                suganyak01
                                from Chennai, Tamil Nadu
                                Oct 9, 2019
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                                Indusind bank (Tambaram branch) financed my 2 wheeler. The loan was for 11 months. My loan got closed few months back, still my original document and noc are not provided.

                                I keep asking the bank officials, didn't get any proper response.

                                How to get my documents from the bank. No idea who is the right one to contact for this.

                                Any help is appreciated!
                                IndusInd Bank customer support has been notified about the posted complaint.
                                Oct 15, 2019
                                Updated by suganyak01
                                I didn't get any response from the Bank.
                                Should I provide more details on the Loan. If so, what are the Details I need to provide.
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                                  Gulam ali mohd
                                  from karimnagar, Andhra Pradesh
                                  Oct 8, 2019
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                                  Address: 7-2-689, Karimnagar, Andhra Pradesh, 505001

                                  My name is ali.
                                  Loan no:akh00958c
                                  Vechicle no:ap 15 au 2799.
                                  Loan completed on:[protected].
                                  Branch karimnagar.

                                  Dear sir/ madam
                                  This car loan taken by my father riaz ur rahaman as he was expired unexpectedly. The car loan went to legal department they called me to bank went their and settled the amount with the legal manager sampath and paid their itself only. They told me that it will come in 40 days. Now its been 4 months till now i have not received my noc. I called the legal manager after 40 days he told that it will come. Then so many times i called him he is postponding that it will come in 2 days or one weak. And now his phone is off and from bank i heard that he has resigned his job. The bank people are telling that it was in legal, so that it should come from the legal department only. Still how many days or months i must be waiting for my noc?? Currently i am in big trouble as i have sold my car and the customer is torchering me like any thing. So pls kindly help me soon to get my noc.
                                  Thanking you.
                                  +1 photos
                                  IndusInd Bank customer support has been notified about the posted complaint.
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                                    S
                                    satheesh.v
                                    from Bengaluru, Karnataka
                                    Oct 4, 2019
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                                    Address: 620008

                                    Dear sir, i am satheesh vadivelu government business banking (Gbg) team trichy branch. My employee i'd. Iblc25255. Iam resigned my position in indusind bank at trichy contonement branch. I am a exit employee at the month of 30 august 2019. Still now not get a final settlement. Kindly take necessary action to provide settlement as much earlier process
                                    IndusInd Bank customer support has been notified about the posted complaint.
                                    Dear sir,
                                    Kindly provide me NOC for mentioned bike No. I need it urgently.
                                    I shall be thankful to you for this.
                                    I lost 1st noc when I got it. So kindly provide me another NOC on my email Or by post.
                                    Email [protected]@gmail.com
                                    Ph [protected]
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                                      Nitikiran
                                      from Delhi, Delhi
                                      Oct 4, 2019
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                                      not releasing noc

                                      Address: 492013

                                      Hello sir,

                                      I need your special attention.

                                      My husband sudhanshu shekhar singh died on 26th july 2019. He had a car loan account (Fro01292c). I kiran singh w/o late sudhanshu shekhar singh had requested bank to waive off my pending loan as we had taken insurance, but indus bank representative had been harassing me to go for settlement (Almost one and half month). I finally had to go for fnf but they did not give...
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