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IndusInd Bank Complaints & Reviews

3.1
Updated: Nov 12, 2025
Complaints 2189
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1322
Unresolved
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IndusInd Bank reviews & complaints page 58

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P
pooja Hingorani
from Jaipur, Rajasthan
Sep 14, 2018
Resolved
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Address: Mumbai City, Maharashtra, 302021

Dear team,

I got the july credit card bill from indusind bank, where they fraud charged on date 26 may 2018 of amount 2700/- and 495/. I have write so many email and provide confirmation from said transaction company. But they don't take necessary action against fraud. So request you to kindly look the matter.

Regards
Pooja hingorani and vijay hingorani
[protected], [protected]
Oct 18, 2018
Complaint marked as Resolved 
IndusInd Bank customer support has been notified about the posted complaint.
Verified Support
Sep 17, 2018
IndusInd Bank Customer Care's response
Dear Pooja,

We have referred your concerns to the relevant team. Our official will connect with you at the earliest.

Thanks,
Team IndusInd Bank
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    A
    Anil Reddy 1989
    from Gurgaon, Haryana
    Sep 14, 2018
    Resolved
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    Resolved

    Address: Hyderabad, Andhra Pradesh, 500032

    Hi,

    I have paid all my emi's for my two wheeler and waiting for noc and other documents.

    Currently, i am staying in hyderbad but bike has taken in banglore.

    Request you to send all documents through courier

    Below are the details:

    Ka53et9316
    Owner name: k prathyusha
    Model: jupiter
    Chasis. No : md626eg4xh1e26969
    Mobile: [protected]
    Oct 24, 2018
    Complaint marked as Resolved 
    IndusInd Bank customer support has been notified about the posted complaint.
    Verified Support
    Sep 17, 2018
    IndusInd Bank Customer Care's response
    Dear Anil,

    We have referred your concerns to the relevant team. Our official will connect with you at the earliest.

    Thanks,
    Team IndusInd Bank
    Dear bank
    I'm applying credit card last 1week as of now i dont know for the status pf card and not yet responding your executive when i call that person she is not lift my calls she name is priya [protected] and one more girl also talking very rootless [protected] .I want status immediate.

    App no :- AP15347359
    Name :- sathish Bollam
    [protected]
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      A
      Ajaygauba
      from Kalanwali, Haryana
      Sep 14, 2018
      Resolved
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      Resolved

      Address: Panchkula, Haryana, 134109

      I had applied for a current and joint account on the 23rd August and the relationship manager came to my house, did all to get it opened. Now after 3 weeks, am still not able to operate it thru net banking as there is a glitch in your s, system for the last four days. How on earth can one operate an account by visiting branches in today's age and date. Please for God sake, improve your net banking system and upgrade the app. It should be a silent app, not with bloody music to start with as one can log in at anytime and not disturb others at night, net registration asks to create a user ID...IT SHOULD SAY CREATE OR USE THE ONE GIVEN AT ACCOUNT OPENING.
      if it says create, which the app says, then one will always create one...and it's not clear in what form..alpha numeric or what.
      Debit cards for current business account and my joint account are exactly the same...except saying business banking...they should be in different colors ...at least. Easy to find in a wallet..makes sense or not.

      Ajay gauba
      [protected] joint[protected] current[protected]
      Oct 26, 2018
      Complaint marked as Resolved 
      IndusInd Bank customer support has been notified about the posted complaint.
      Verified Support
      Sep 17, 2018
      IndusInd Bank Customer Care's response
      Dear Ajay,

      We have forwarded your concerns to our relevant team. We shall revert to you shortly from [protected]@indusind.com

      Thanks,
      Team IndusInd Bank
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        L
        Laxminder Katoch
        from Gagret, Himachal Pradesh
        Sep 13, 2018
        Resolved
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        Resolved

        Address: Mandi, Himachal Pradesh, 175001

        Last week i submitted my documents for new account opening on urgent basis, as bank executive told me that account will be activated within 2 days. But its been 7 days and there's no update till now. I'm sitting in branch office and they are like sir wait for 10 minutes, 15 minutes. I'm totally frustrated now. Very poor service.
        I don't know why the hell they make such promise to the customers. Extremely poor service.
        Oct 17, 2018
        Complaint marked as Resolved 
        IndusInd Bank customer support has been notified about the posted complaint.
        Verified Support
        Sep 14, 2018
        IndusInd Bank Customer Care's response
        Dear Customer,

        We request you to provide us your contact details or write to us at [protected]@indusind.com for us to assist you.

        Thanks,
        Team IndusInd Bank.
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          G
          Gowri Raman
          from Chennai, Tamil Nadu
          Sep 13, 2018
          Resolved
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          Resolved

          My account no.[protected]
          Debit card : [protected]
          My debit card has been blocked on 11.09.2018, when i used the same
          For paying uber car in prague city,
          My net banking also locked, and could not unlock inspite of furnishing correct debit card number, pin, and all other particulars and my user id has become inactive for online user. Pls solve it immediately,
          Oct 18, 2018
          Complaint marked as Resolved 
          IndusInd Bank customer support has been notified about the posted complaint.
          Verified Support
          Sep 14, 2018
          IndusInd Bank Customer Care's response
          Dear Customer,

          We have forwarded your concerns to our relevant team. Our official will connect with you shortly.

          Thanks,
          Team IndusInd Bank.
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            S
            Sadhik ahamed
            from Nidadavole, Andhra Pradesh
            Sep 12, 2018
            Resolved
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            Resolved

            Address: 533103

            Respected sir,
            I am a allahabad bank card holder
            I have went to your atm on 12th November
            2018 on 19:14 in gandhipuram, main road, rajahmundry.
            The atm id is MN035902
            The txn Num :3889
            I have requested a withdraw of 1000rupees and ended up recieving nothing but a slip stating a withdrawal of 1000 rupees.
            I hope you kindly lodge my complaint take action as quick as possible and credit my money into my account
            Thank you.
            +1 videos
            Oct 25, 2018
            Complaint marked as Resolved 
            IndusInd Bank customer support has been notified about the posted complaint.
            Verified Support
            Sep 14, 2018
            IndusInd Bank Customer Care's response
            Dear Sadhik,

            As you are holding an account with other Bank, we will be unable to track the details from our end.   

            Hence, we request you to coordinate with your respective  Bank and lodge a complaint and your Bank in turn will raise a dispute on your behalf.

            Thanks,
            Team IndusInd Bank.
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              J
              Jayaram Varanasi
              from Kakinada, Andhra Pradesh
              Sep 12, 2018
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              Address: East Godavari, Andhra Pradesh, 533005

              , varanasi venkata suryanarayana, holding vehicle loan no: atq04162h at indus ind bank, kakinada. However, it has been observed that, my name has been wrongly entered by your bank as “varanasi venkata ramana” instead of “varanasi venkata suryanarayana”.

              If the name was wrongly entered by you, then how the loan will be deducted from my account with andhra bank. So, i request your goodself to change my name as “varanasi venkata suryanarayana”. For reference, i herewith enclosing xerox copies of my aadhar card, bank account copy and “c” book copy and vehicle bills, vehicle insurance also.

              And also it has been observed that, your esteemed organization has sent for first recovery to my account with name of “varanasi venkata ramana”. But your staff collected cash from me along with penalty. I don’t know who has done this mistake, but finally i am suffering.

              So, i request once again to kindly check the gravity of the situation and it should not repeat in future.
              IndusInd Bank customer support has been notified about the posted complaint.
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                S
                SujinN
                from Pune, Maharashtra
                Sep 11, 2018
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                Address: Kanyakumari, Tamil Nadu, 629167

                Hai Team,
                i am recharged with my mobile banking on jio network on date of sept 5 2018, but amount debit on my account, but recharge not done.
                i am trying to call toll free number, but not resove the case.

                indusmobile -recharge code: BDUFI0WZR43A

                name : sujin nelson,

                Account number :[protected]

                date of birth :[protected],
                please do needfull on this case,
                Oct 22, 2018
                Complaint marked as Resolved 
                IndusInd Bank customer support has been notified about the posted complaint.
                Verified Support
                Sep 15, 2018
                IndusInd Bank Customer Care's response
                Dear Sujin,

                We request you to share us your contact details or write to us at [protected]@indusind.com to enable us to assist you.


                Thanks
                Team IndusInd Bank
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                  J
                  jineshgn
                  from Guruvayur, Kerala
                  Sep 9, 2018
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                  I finance a hero honda hunk bike from indsind bank. I have clear time to time all my dues payment for the same but till date bank not provide my renewed no objection certificate to clear the further documention. Actually it's dues are cleard in 2014. It's almost 4 years till. The bank provode me the noc, but it's validity completed when i am provide in rto office. So i am give a request to renew the noc in my nearest indusind brach 1 year before. I am regular follow with bank representative branch in kerala. But the representitive say it's take more time and he dod not knpwn the current status of my request.

                  I want to sell my bike urgently. But without noc what i do?

                  Kindly help me in this regard.

                  Thank you
                  IndusInd Bank customer support has been notified about the posted complaint.
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                    I
                    imzy
                    from Kunnamangalam, Kerala
                    Sep 5, 2018
                    Resolved
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                    Resolved

                    Address: 560026
                    Website: Induslnd bank

                    Hi all,

                    I have been using your induslnd bank credit card, service is very bad am really not satisfied with this bank compare to other banks i have borrowed electronic gadgets i want to convert that to emi, past from 6 months plus am paying only interest there is no body in indusland bank to help me out when i was talking with them past from many months no body will responding me with proper solution, i really disappointed with the induslnd bank, they say when ever i talk to your bank executives to resolve my issue 3-4days it will take after that no response repeatedly happens with me the same. I have never ever seen this kind of services from this bank. Kindly you take care of my request as soon as possible, i really disappointed with your bank services.

                    Kind regards
                    Oct 15, 2018
                    Complaint marked as Resolved 
                    IndusInd Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 13, 2018
                    IndusInd Bank Customer Care's response
                    Dear Customer,

                    We request you to kindly provide your contact details or write to us at [protected]@indusind.com to enable us to assist you further.

                    Thanks,
                    Team IndusInd Bank.
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                      S
                      sanjayniec
                      from Maler Kotla, Punjab
                      Sep 4, 2018
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                      Resolved

                      unwanted joining fee of credit card.

                      Address: Solan, Himachal Pradesh, 173205

                      Dear sir,
                      This is to reference to my indusind bank credit card joining fee. I have apply credit card on 10 july 2018. And receive this card by post on 26/08/2018. At the time of joining the bank officer said to me that the joining charges is 500rs and this amount would not be deduct if i can perform 3 transaction with in 50 days of receiving date of card. And the total amount of joining fee bank was charge 1060.82rs (Including gst)...
                      +1 photos
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                      S
                      Sanchit777
                      from Dehra Dun, Uttarakhand
                      Sep 3, 2018
                      Resolved
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                      We have a cc account no[protected] under the name of m/s venus buildtech india pvt ltd. Unfortunately totally unsatisfactory service is being provided by the bank and charging abnormal fees for the even delayed services. Whenever a bg is required we have to wait for the receipt of bg from 4-7 days whereas other banks are giving this service the same day. We had applied for issue of solvency certificate for submission with a tender. Verbally “mr. Rajaram” & “mr. Pulkit chadha”informed that this service will be free of charge or the minimum charges will be debited to our account. Solvency certificate was not provided till the submission of the tender and we requested for cancellation of our request to “mr rajaram” to cancel our earlier request because it was not required anymore. However we received this certificate after 7 days when the date of submission of tender was already over and there was no relevance for such a certificate. Your bank has charged ₹59000/- for the issue of solvency certificate which is of no use. It is requested to refund this amount of ₹59000/- and credit the same to our cc account.
                      Oct 7, 2018
                      Complaint marked as Resolved 
                      IndusInd Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 06, 2018
                      IndusInd Bank Customer Care's response
                      Dear Mr. Kohli,

                      We have forwarded your concern to our relevant team. We shall revert to you shortly from [protected]@indusind.com.

                      Thanks,
                      Team IndusInd Bank.
                      Sep 19, 2018
                      Updated by Sanchit777
                      Dear Mam,
                      The reply from your side was not at all satisfactory. Cheating with your customers by charging unnecessary and such high charges won’t work. And it’s not only this time which has happened to us. Mr Pulkit Chadha and Mr. Rajaram who looks after our account has been doing it since a very long time. Our main concern is that why the charges are so high as compared to other banks and also that we were not given the “Solvency Certificate” which is of no use for us. You can take back the certificate if you wish to and refund us our amount. By doing this you will just loose your customers and saying it this bluntly that we were informed about the charges and you can’t help is also not right. You should solve the problem instead of replying so rudely.
                      I have done the first complaints, regarding to refinance in Indusind Bank, I have not found any solution for refinance so far.


                      Kindly help me..urgently.
                      On 30th August 2018 I had booked a train ticket but the booking transaction on IRCTC website failed. Still amount was debited from my SB account. I request to refund the debited amount at earliest. My a/c No[protected]
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                        S
                        sandy desa
                        from Athni, Karnataka
                        Sep 2, 2018
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                        maintaining balance

                        I had opened an salary account with indusind bank which later on automatically got converted into savings account after that bank however convinced me to convert it into platinum premium account with showing and telling the benefits and looking at those benefits i did what they said me to do i converted to platinum premium account and however later on i realized that i m not able to maintain the balance and they r charging me fine which m...
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                        S
                        Shrey Kohli
                        from Delhi, Delhi
                        Sep 2, 2018
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                        Address: New Delhi, Delhi, 110018

                        Hi,

                        A bank rep was literally after my life to appy for this credit card. After almost 20 calls, i agreed to submit my documents. I got the credit card, and i was asked to pay a joining fee of 899 plus gst.

                        After having paid the fees, i didn’t have any usage. I kept the credit card with me for future uses, but to my surprise, i received an email that the credit card was blocked.

                        Not withstanding the email, i continued to hold the card without using it.

                        Fortunately, i happened to check the app, which showed that the joining fee was reversed.

                        Now, i called the customer care team to clarify what was going on. I was flabbergasted to know that bank had cancelled my credit card without any reason.

                        The cs rep told me that it was an internal reason, and i disagree to these kind of clauses because i never signed an agreement where the bank could wilfully cancel a credit without an explanation.

                        I am going to post this on social media and defame indusind bank’s business strategies.
                        IndusInd Bank customer support has been notified about the posted complaint.
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                          Sivaprasad Mantravadi
                          from Bengaluru, Karnataka
                          Aug 29, 2018
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                          Dear team,

                          I have opened a fixed deposit of worth rs.90, 000/- with the bank on 21st august through net banking from federal bank and got reference no. For the same. Money for debited from the account. But on the same day i have received another message indusind bank stating that the money transfer did not happen and if it is debited from the account, it will be reversed in 24 hrs.
                          Till date the money did not get reversed.
                          I have raised complaint with customer care on 23rd regarding the same and the complaint no. Is[protected].
                          Nothing heard from indusind nor my money did not get reversed to my account. Up on revisiting to customer care to know the status, to my surprise i learnt that the complaint that i raised is closed. Escalated it to the escalation manager (Shruthi) on 27th and got a promise to resolve the issue on same day - nothing happened.
                          In the mean time, as per guidance from customer care executive on 23rd itself, i have forwarded a mail that i got from indusind confirming the reference id of my fd to '[protected]@indusind.com'. Got the interaction no. From them 65678139. There is no update from any corner till now.

                          Please look into this as the problem is sufficiently aged.

                          I am reachable on [protected]
                          Fd reference no. Is i[protected]
                          +1 photos
                          IndusInd Bank customer support has been notified about the posted complaint.
                          Lone clear hona par bhe noc nahi da raha, sunil kumar s/o sohan lal, chottal, Tehsil- Dabwali, Distt- sirsa mana mahandra scorpio no HR 26 BE 3434 loan apki Dabwali Branch sa lia ha
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                            H
                            hrmody
                            from Vadnagar, Gujarat
                            Aug 29, 2018
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                            Address: Ahmedabad, Gujarat, 380015
                            Website: www.consumercomplaints.in/new complaint

                            We are having loan against security accounts, in the month of may 2018 without information bank has sold out my shares calculating interest in advance.

                            Further in past 3 years bank has sold my shares n recovered interest but bank has not given shares sold details. I sent no. Of mail but bank did not bothered. We want this information for income tax purpose. I have already informed my current address n email id in mail.
                            IndusInd Bank customer support has been notified about the posted complaint.
                            Sep 09, 2018
                            Updated by hrmody
                            THERE IS NO SUPPORT. I HAVE SENT MAIL IN WHICH I HAVE REQUESTED TO SEND DETAILS AT MY CURRENT ADDRESS OR AT MY MAIL ID. BECAUSE EARLIER BANK HAS REGISTERED MY WRONG EMAIL ID.
                            I WANT ALL SHARES DETAILS FOR INCOME TAX PURPOSE.
                            Sep 12, 2018
                            Updated by hrmody
                            SORRY TO SAY TILL DATE I HAVE NOT RECEIVED SHARES SOLD DETAILS.
                            Sep 16, 2018
                            Updated by hrmody
                            STILL THERE IS NO RESPONSE FROM INDUSIND BANK. WHY?
                            Sep 30, 2018
                            Updated by hrmody
                            COMPLAINT NOT RESOLVED. WAITING FOR RESPONSE,
                            Dear Team,

                            I have purchased a two wheeler in August 2014 and i have cleared my all the installments on time for 24 months. But still i have not received NOC.

                            Regards,
                            Akash
                            [protected]
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                              Panku12
                              from Pune, Maharashtra
                              Aug 28, 2018
                              Resolved
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                              Resolved

                              Address: 412308

                              The sales guy named swapnil called me and provided me with some false information regarding credit card just to pitch the product forcefully. After i received the card i got to know that the facilities which were promised to me were not even eligible for that particular card. This thing where in they provide you with false information just to increase their card sales is pretty cheap stunt.
                              Sep 30, 2018
                              Complaint marked as Resolved 
                              IndusInd Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 29, 2018
                              IndusInd Bank Customer Care's response
                              Dear Sir,

                              We request you to share your contact details or write to us at [protected]@indusind.com to enable us to assist you further.

                              Thanks,
                              Team IndusInd Bank.
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                                Gulista Tabassum
                                from Delhi, Delhi
                                Aug 25, 2018
                                Resolved
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                                Resolved

                                not responding and not resolved issue

                                I have called a number of times but no one is picking the call from your bank customer service. By mistake i applied signature debit card from indusind mobile app then i called customer service and told them to cancel the request for the same. They said yes your problem has been resolved. But i received the atm card which i had cancelled. Now no one is picking the call....
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                                hrmody
                                from Vadnagar, Gujarat
                                Aug 23, 2018
                                Resolved
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                                Resolved

                                Address: Ahmedabad, Gujarat, 380015

                                Jayshree mody n hitendra mody having las account with indusind bank. aswe were not able to pay outstanding, we requested to sell my shares and collect outstanding. in this reference we handed over closure papers duly signed by us in first week of march/ but mr. ronak patel purposely not processed my clsoure request. meantime i visited ashsram road branch n contacted mr. ronak patel n everytime he was replying it is in process. when i found, ronak patel is misguiding me, i sent mail to indusind customer care.after that i sent multiple mail to indusind bank.finally ronak patel forwarded my closure papers to process in 19th may 2018. so i sent mail to indusind why should i pay interest for march april may as i have already handed over closure papers in the month of march. thenafter i forwarded letter to ronak patel ashram road branch in which i have handed over clsoure papers in the month of march. ronak patel has put ashram road branch seal n signed the letter. that means he has accepted that i have handed over papers in the month of march 2018. but indusind bank is not ready to waive interest from march 2018 n now ronak patel is bluffing that he has not received closure papers in the month of march 2018. indusind bank is supporting his employee's bluff to collect interest from march to may 2018. this is fraud by indusind bank asst. manager bank is interested to collect interest.
                                +2 photos
                                Sep 27, 2018
                                Complaint marked as Resolved 
                                IndusInd Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 27, 2018
                                IndusInd Bank Customer Care's response
                                Dear Hitendra,

                                We wish to inform you that we are working on your concern vid Interaction[protected], will revert to you shortly.

                                Thanks,
                                Team IndusInd Bank.
                                Aug 28, 2018
                                Updated by hrmody
                                you are requested to hold our shares up to disputed outstanding n remaining make free so that we can use it.

                                just for 80000 disputed interest, bank is holding shares worth rs.65 lakhs it is not fair.
                                Sep 05, 2018
                                Updated by hrmody
                                till date no response, kindly arrange to free my shares as outstanding amount recovered. bank can hold shares o disputed amount. today mkt is up so i want sell my shares.
                                Sep 09, 2018
                                Updated by hrmody
                                WITH REFERENCE TO REPLY DTD 27TH AUG.2018, TILL DATE BANK HAS NOT SOLVED MY ISSUES. HOW MUCH TIME BANK WILL TAKE TIME.
                                Sep 09, 2018
                                Updated by hrmody
                                MY COMPLAINTS AGAINST INDUSIND BANK.

                                1. SHARES SOLD DETAILS NOT GIVEN.

                                2. IN THE MONTH OF MAY 2018, BANK HAS SOLD OUT MY SHARES WITHOUT INFORMATION N RECOVERED INTEREST UP TO 31ST MAY 2018.

                                3. UNAUTHORIZED INTEREST CHARGED. DUE TO NEGLIGENCE OF BANK ASST. BRANCH MANAGER MR. RONAK PATEL, MY ACCOUNT NOT CLOSED IN THE MONTH OF MARCH 2018. BANK IS SUPPORTING THEIR ASST. BRANCH MANAGER TO EARN INTEREST. IT MAY BE IT IS BANK POLICY, NOT TO CLOSE ACCOUNT UN TILL TOO MUCH PRESSURE FROM ACCOUNT HOLDER.

                                4. INDUSIND BANK RECOVERED OUTSTANDING AMOUNT BY SELLING SHARES TWO MONTHS BACK BUT BANK IS NOT RELEASING MY REMAINING SHARES.
                                Sep 30, 2018
                                Updated by hrmody
                                NO RESPONSE. MY COMPLAINT IS STILL STANDING
                                I was depisit all my dues before 1.5 year and that time we deposit some extra credit balance. after 1 year we received our remaining credit balance but still noc and cc closer crtificate not received.
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                                  P
                                  Phani Phanidhar
                                  from Hyderabad, Telangana
                                  Aug 23, 2018
                                  Resolved
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                                  Resolved

                                  Address: 500070

                                  Dear sir;
                                  My name is p giridhar and i am from vanasthalipuram and this is regarding my fourwheeler loan noc. I taken four wheeler loan from indusind bank ltd, loan no. Ahh01834c vehicle no. Ap29p1119; and i cleared the last balance amount (Foreclosure) of rs 1400/- at lb nagar branch; on 0706/2018 ; but still i had not received my noc letter from bank aside yet; which require to me to sell my car ; please issue my noc letter as early as possible.

                                  Documents enclosed:-
                                  Sep 27, 2018
                                  Complaint marked as Resolved 
                                  IndusInd Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Aug 27, 2018
                                  IndusInd Bank Customer Care's response
                                  Dear Girdhar,

                                  We would like to get in touch with you and understand your query better. Please provide us your contact details or write to [protected]@indusind.com to reach you faster and assist further.

                                  Thanks,
                                  Team IndusInd Bank.
                                  Bank didn't respond for me
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