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IndusInd Bank Complaints & Reviews

3.1
Updated: Feb 21, 2026
Complaints 2199
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IndusInd Bank reviews & complaints page 57

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G
Gurpreet Singh Chhabra
from New Delhi, Delhi
Oct 15, 2018
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Address: Mohali, Punjab

This is to inform you that it has been 9 years so far that you haven't issue NOC for my bike for which the total amount has already been paid. After making several attempts to get it in your Phase 5 OFFICE Mohali, it turns out to be useless all the times. You guys don't take pain to send it to the customer's house, although you make so many queries before lending any loan to your customers beforehand. Perhaps, as soon as we pay them, you guys no longer pay any heed to it. I still remember one of the employees told me that sir your cheque didn't clear that's why we are not giving you your NOC; however that was not my mistake it was bank's mistake and later they rectified it as I had sufficient amount in my account. I even showed the statement to the officer. Then, he told me that they will expedite this NOC process; perhaps it takes only 9 to 10 years to resolve such cases.
IndusInd Bank customer support has been notified about the posted complaint.
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    Konkati Srinivas
    from Hyderabad, Telangana
    Oct 14, 2018
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    Address: 505187

    Iam the customer of your bank, but in the last closed account of my two wheeler loan you are showing nine late payments, please check the payment details, and correct my records, due to that my credit. Score had been poor, and your are making loss on my records, please as early as possible correct or check the records. And also iam running another account, please check awg00481s i my be very thank full to you
    IndusInd Bank customer support has been notified about the posted complaint.
    I T.Somana chary completed my two wheeler loan in the year 2009 and i have not received NOC so far. I am unable to know that where can I contact.
    Contract No.AHA04084H
    Vehicle No. AP29AC1164
    My contact No.[protected]
    Email:[protected]@yahoo.co.in
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      D
      deepsag2009
      from Delhi, Delhi
      Oct 13, 2018
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      Address: New Delhi, Delhi, 110034

      Hi,
      I have dues of indusind credit card of rs 82000, and after interest it grew up to 92000 and because of my father death and my mother's operation i am not able to pay the amount. I am getting many calls from agency and harassing me. I told them i am not able to pay that, kindly wait until i get my job and want to settle the same. Latterly i am saying they start to abusing me and told we will settle the same but will charge 10 percent of total amount. Please believe me i am not in good condition to pay the whole amount. I am not denying to pay but it will take time because i am in very mentally pressure because of my family demise. You can check my past record it is very fair.

      Again agent is calling me and saying your limit is 1, 10, 000 and you are fool, you can withdraw all the limit and i will make very good settlement for you because in past i did do so many like your case. But my condition is i will take 10, 000 from you and will settle whole amount in only 40000. I am sharing the contact no of that agent. Please take necessary action against him else i will lodge a fir against him. I am giving you assurance soon i will pay whole amount.

      Contact no agent who is calling : [protected]

      Thanks
      Deepsagar
      [protected]
      IndusInd Bank customer support has been notified about the posted complaint.
      Sir/madam marimuthu holding an account on indusind bank. On dated 16.10.18 when I paying rs5000 of my amount through indusind app by using my Indian account via neft But the amount is not transferred in my Indian account please kindly check the transaction and refund my amount thank you sir
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        D
        deepsagv
        from Delhi, Delhi
        Oct 12, 2018
        Resolved
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        Resolved

        Address: New Delhi, Delhi, 110034

        Hi,
        I have dues of indusind credit card of rs 82000, and after interest it grow up to 92000 and because of my father death and my mother's operation i am not able to pay the amount. I am getting many calls from agency and harassing me. I told them i am not able to pay that, kindly wait until i get my job and want to sattle the same. Litterly i am saying they start to abusing me and told we will sattle the same but will charge 10 percent of total amount. Please believe me i am not in good condition to pay the whole amount. I want to sattle the same asap because they harassed me so much.
        Nov 16, 2018
        Complaint marked as Resolved 
        IndusInd Bank customer support has been notified about the posted complaint.
        Verified Support
        Oct 16, 2018
        IndusInd Bank Customer Care's response
        Dear Customer,

        We request you to provide us your contact details or write to us at [protected]@indusind.com to enable us to assist you.

        Thanks,
        Team IndusInd Bank.
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          A
          Ambreesh Jaiswal
          from Mumbai, Maharashtra
          Oct 12, 2018
          Resolved
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          Resolved

          My name is rakesh kumar and i have a indusind bank credit card. On 15th aug i had shopped with the indusind bank credit card. At present my total outstanding is 7316.6 rs. I was surprised that at the time of issuing card your people are requested to take this card you will get benefits and you can loan also from this card. It is sorry to say that you people are given pathetic service to me. I got the message from my registered mobile no from your bank to pay the money. But when i call your customer care no the message which u got. They told that we don, t know about the message. I was surprised that is it possible that they don, t know about this message. I thought that my data is leaked to third party. I have other banks card also but they are excellent from your bank. Your customer care service is useless. I think don, t make a customer a fool
          Nov 17, 2018
          Complaint marked as Resolved 
          IndusInd Bank customer support has been notified about the posted complaint.
          Verified Support
          Oct 16, 2018
          IndusInd Bank Customer Care's response
          Dear Customer,

          We request you to provide us your contact details or write to us at [protected]@indusind.com to enable us to assist you.

          Thanks,
          Team IndusInd Bank.
          I am using indus card from last 2 yrs . last month i have a outstanding of 48225 but due tko mistake i noted is 46625 in my reminder. and i did a payment of 47700. but in this bank is charging me aprox 3600 as interest charge . it was a mistke, either why should i pay the amount . this is disopinting .
          so reverese the interest charge if possible.
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            K
            kapilchugh1994
            from Delhi, Delhi
            Oct 11, 2018
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            Address: 122001
            Website: indusindbank.com

            Third class services ever experianced, mobilbanking too slow, even app hang 90 time out of 100. Feature less, my fault to choose indusind bank as my salary bank. Without any explaination cut down 250rs from my first balance, even you are not reachable to customercare, first of all its chargable and every time all lines are busy. Acess to ntanking is just an whole day waste.
            IndusInd Bank customer support has been notified about the posted complaint.
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              neha.libran11
              from Thiruvananthapuram, Kerala
              Oct 11, 2018
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              inactive account not activated

              Address: Surat, Gujarat, 395007
              Website: www.indusind.com

              My account has opened since past 3 months, but it is blocked since it was opened, i am not able to login, tried to contact bank, customer care several times, each time i was said it is unblocked when it was not.
              http://prntscr.com/l4qq29

              My service request number at indusind is 'indusind=[protected]'

              I want to activate my account for online transaction, but i am not able to login. I was able to reset my...
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              A
              Akashpal SK
              from Katra, Jammu and Kashmir
              Oct 9, 2018
              Resolved
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              Resolved

              Address: Jammu, Jammu and Kashmir

              Hi This is Veerendra Kumar, I have taken new car loan form IndusInd Bank and EMI amount is ₹ 7690 and payment date is 7th of every month. Bank has sent EMI due date without informing me . My concern is, I will get salary on 9-10 of every month because of that i am not able to pay EMI on mentioned, I requested for change in EMI payment date to 10th of every month . Bank is declining to change in payment date due that i am charging for 600/- INR failing in EMI payment on date. Kindly request you to please help in getting EMI payment date cycle.

              Regards akashpal singh
              Nov 14, 2018
              Complaint marked as Resolved 
              IndusInd Bank customer support has been notified about the posted complaint.
              Verified Support
              Oct 11, 2018
              IndusInd Bank Customer Care's response
              Dear Veerendra,

              We request you to share us your contact details or write to us at [protected]@indusind.com to enable us to assist you.

              Thanks,
              Team IndusInd Bank
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                J
                jineshgn
                from Guruvayur, Kerala
                Oct 8, 2018
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                Address: 686576

                Respected sir, i am anish unfortunately lost my noc (No objection certificate) of my two wheeler... All its installments were completed and lost even my original noc... So i need duplicate noc what can i do... Compare to other banks it's difficult to get duplicate noc in your bank so kindly make the procedure easy to take duplicate noc...
                Thanking u
                IndusInd Bank customer support has been notified about the posted complaint.
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                  R
                  Ram_l
                  from Noida, Uttar Pradesh
                  Oct 6, 2018
                  Resolved
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                  Resolved

                  Today i am very upset because indusind bank is deducted rs. 4000 as mab penalty from my account (Salary account) without any notifications. It is really poor serveries. After expiring of debit card, they deliver the card some else (Whom i don't know) so i am not maintaining the account. But it is also zero balance salary account.

                  These are my hard earned money. Now a days, earning money is very difficult. When rs. 4000 goes as penalty, it really upset people.

                  You should inform me if there is necessary to maintain the minimum balance. Without any notification you have deducted 4000 from my account at once. It is really heart-breaking for me.

                  Please look into the issue and refund my deducted money.

                  My account number[protected]
                  Nov 14, 2018
                  Complaint marked as Resolved 
                  My Problem is resolved. I am verry happy with bank services and support. Thank you.
                  IndusInd Bank customer support has been notified about the posted complaint.
                  Poor service please contact me on my register no.[protected]
                  Guljari Meena's reply, Sep 30, 2018
                  Poor service please contact me on my register no.9596822007. sir service provider contact me without my consent, unnomus service active, charged unnecessary.
                  I have applied for a credit card so on all phone verification have done but i didnt get any kind of application no or update on it my contact number is [protected] and name is chatur singh,
                  Transaction No. IMPS/P2A/[protected]/9229/0721050

                  DATE 16.04.2018 AMT RS. 12200/-

                  BHAWANI FIRE PROTECTION PVT. LT.D

                  A/C NO.[protected]

                  IND BANK VIVEK VIHAR

                  E mail. [protected]@bhawanisteels.com
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                    S
                    sen6478
                    from Karaikal, Puducherry
                    Oct 5, 2018
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                    Address: 609607

                    I have taken a two wheeler loan from indus ind bank on 16.03.2017 and my loan number is tpk07523h. I have finished all my payments
                    There is a overdue showing up in my loan

                    I want to know the loan status and payment e-statement details for this loan
                    Would you kindly send the details to mail id [protected]@gmail.com
                    Kindly reply me as soon as possible
                    IndusInd Bank customer support has been notified about the posted complaint.
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                      A
                      ag krishnan
                      from Chennai, Tamil Nadu
                      Oct 5, 2018
                      Resolved
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                      Resolved

                      Address: 607106

                      Very very worst bank in emi collection department. No call to your emi amount is pending please pay emi amount information not come to you, another one is also penalty amount this information should not come. Also reduce your cbill score.

                      So my kind information is dont loan or emi in indulsaland bank

                      I pay one late payment but total late payment is 4 in calculate and reduce my cbil report
                      Dec 2, 2018
                      Complaint marked as Resolved 
                      IndusInd Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 15, 2018
                      IndusInd Bank Customer Care's response
                      Dear Customer,

                      We request you to provide us following details or write to us at [protected]@indusind.com to enable us to assist you.

                      Loan holder name:
                      Loan account no:
                      Registered Mobile number:
                      Registration no:
                      Chassis no:
                      Engine no:
                      Email id:

                      Thanks,
                      Team IndusInd Bank.
                      Oct 26, 2019
                      Updated by ag krishnan
                      This is not resolved issue my cbil score only reduced waste of time any one don't buy in EMI indusland bank very very worst process all
                      Apr 27, 2022
                      Updated by ag krishnan
                      Hi Team,
                      Sorry for delay forget to send this detail's long time same time afftected my cbil score in 5 months i missing payments but only one month delay payment same day i paid cash via but showing 5 month missing payments how is possible? what happened is going on you can check this issue please asap

                      Loan holder name: A GOPALAKRISHNAN
                      Loan account no: L2ACHE05993970
                      Registered Mobile number:[protected]
                      Registration no: TN22DL2055
                      Chassis no:MD2A18AY9JWB07550
                      Engine no:DUYWJB94912
                      Email id:[protected]@gmail.com

                      Regards,
                      Gopalakrishnan

                      Hi Team,

                      This is Kalidass, I have a PL in indusind My emi date 4th of every month but my salary date is 5th. Please change my emi date. Please clarify this asap.. my mobile no [protected]
                      IndusInd Bank Customer Care's response, Oct 15, 2018
                      Verified Support
                      Dear Customer,

                      We regret our inability to change the EMI cycle date for your IndusInd Personal Loan.

                      Further, we wish to inform you that the Personal Loan emi will get present every 4th of the month in your account.

                      Thanks,
                      Team IndusInd Bank.
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                        K
                        Khoda Racho
                        from Delhi, Delhi
                        Oct 4, 2018
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                        Address: Gautam Buddh Nagar, Uttar Pradesh, 201305

                        Respected sir/madam
                        On 03/10/2018 around 1:29 pm at noida sector 93 grand o max society IIB atm i tried to withdraw rs 1000 but the transaction was declined though rs 1000 was deducted from my account bearing MW001215. Txn#[protected].please rectify the charges that have been charged from my account and kindly refund me the amount which have deducted by the bank . its an humble request that kindly look over the matter and resolve it as soon as possible as i being a student iam facing lots of difficulties. please look over the matter and resolve it i will thankful to you sir.
                        IndusInd Bank customer support has been notified about the posted complaint.
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                          Omkar Nath kapoor
                          from Gurgaon, Haryana
                          Oct 3, 2018
                          Resolved
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                          Resolved

                          Address: 122017

                          To day, at about 8.45 p. M. Rs: 254.87 have been debited to my a/c at least
                          More than 10 times. And the process of debiting is still on.
                          I have not made any payment or made any purchases.
                          My savings a/c is with palam vihar branch.
                          Please look into the matter and the fraudulent amount debited to my a/c should be made good. Thanks.
                          Omkar nath kapoor mobile # [protected]
                          Nov 6, 2018
                          Complaint marked as Resolved 
                          IndusInd Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 04, 2018
                          IndusInd Bank Customer Care's response
                          Dear Customer,

                          We have forwarded your concerns to our relevant team. We shall revert to you shortly from [protected]@indusind.com

                          Thanks,
                          Team IndusInd Bank.
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                            Sonakshi Pal
                            from Muzaffarnagar, Uttar Pradesh
                            Oct 2, 2018
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                            Hi,
                            I am Rohit Kumar Verma. I was booking a train ticket from IRCTC App, wile transaction my money got deducted from my account but transaction got failed. I wait for 48 hrs but money is still not refunded to my account automatically. please check and refund. Details are below and attached.

                            Transaction id : [protected]
                            Failure reason: No response from bank.
                            IndusInd Bank customer support has been notified about the posted complaint.
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                              SurinderBhatia
                              from Budaun, Uttar Pradesh
                              Oct 1, 2018
                              Resolved
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                              Resolved

                              Address: Ambala, Haryana, 134203
                              Website: NA

                              My bike loan is cleared, but noc still not received till to date... Customer satisfaction is very poor service... Naraingarh (Ambala) loans division could not respond properly... Today very urgent loan clear certificate please. Directions to naraingarh (Haryana) immediately my bike loan clearance certificate.. If any delay.. Filed a case in consumer form at vsp as legal proceedings... Hence ones again i request you to kindly issue immediately my noc.

                              My detail is below mentioned :-

                              Name :- surinder pal singh
                              Address :- hno-51a, ward no-10, near nrm high school, naraingarh, ambala (Hr), 134203.
                              Vehicle no :- hr-04d-1771
                              Contact no :- [protected]
                              Nov 9, 2018
                              Complaint marked as Resolved 
                              IndusInd Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 05, 2018
                              IndusInd Bank Customer Care's response
                              Dear Surinder,

                              We have forwarded your concern to our relevant team. We shall revert to you shortly.

                              Thanks,
                              Team IndusInd Bank.
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                                prabhu inbarasan
                                from Chennai, Tamil Nadu
                                Sep 27, 2018
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                                Address: Chennai, Tamil Nadu, 600077

                                I am used the induslnd credit card name : k. Prabhu inbarasan card no : [protected] i request to cancel my credit card, still there is no reply, they given only refrence no your interaction id is 62476478. We will respond to you within 1 working day.

                                My axis bank credit card also i closed but they will not give any confirmation mail or letter but i will checked in creditmantri still it is live kindly solve the issue

                                My icici bank home loan is active i am not using the loan but it is active shown in creditmantri

                                I need clarification
                                IndusInd Bank customer support has been notified about the posted complaint.
                                Hi, my credit card number [protected], i made the payment on 23 may 2018 for closing the card, but still not closed the card & not updated in CIBIL.
                                several times i complaint to bank but not yet resolved. No proper answer from bank. My number [protected].
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                                  Katuru78
                                  from Hyderabad, Telangana
                                  Sep 27, 2018
                                  Resolved
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                                  Resolved

                                  Address: Nellore, Andhra Pradesh, 524001

                                  Sir,
                                  I ramakrishna, my two wheeler loan no. Anj00431s. Vehicle registration no is ap26bc5659. I closed my loan dated.02.08.2018, but dt.21.08.2018 rs.2620/- amount was deducted in my account. 20 times i visited your nellore branch, andhra pradesh, for noc and my deducted amount but no response and worst receiving of your branch employees and manager also. Finally i got 15.09.2018 i received noc. But not recieved my deducted amount at this time. Kindly response my mail and as early as possible pls arrange my money.
                                  Nov 10, 2018
                                  Complaint marked as Resolved 
                                  IndusInd Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 28, 2018
                                  IndusInd Bank Customer Care's response
                                  Dear Ramakrishna

                                  We regret for the inconvenience caused. Thank you for sharing your details with us. We have escalated your details to the concerned department & somebody from our team will call you at the earliest to assist you with your concern.

                                  Thanks
                                  Team IndusInd Bank
                                  Verified Support
                                  Oct 03, 2018
                                  IndusInd Bank Customer Care's response
                                  Dear Ramakrishna



                                  We wish to inform you that there is one EMI amount of Rs2620/- collected in excess which is refundable to the you. We request you to please share bank statement front sheet, a cancelled blank cheque and a KYC documents.

                                  Basis these documents we shall arrange to transfer the amount thru NEFT immediately.

                                  We request you to please share the below documents at the branch.

                                  Should you require any further clarification, please feel free to contact us [protected]@indusind.com.

                                  Assuring you the best of our services.


                                  Thanks

                                  Team IndusInd Bank
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                                    lucky kapoor
                                    from Delhi, Delhi
                                    Sep 27, 2018
                                    Resolved
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                                    Resolved

                                    Address: New Delhi, Delhi, 110074

                                    Hi I m lucky kapoor. I m customer in arjungarh branch in gurgaon. Last 2 year my financial situation very bad. But my saving account freeze by credit card department and one issue that first create card voucher no receving and no used
                                    But no branch manege help me.plz solve my problem and my contact no [protected] plz help me Service maneger
                                    Also not support me
                                    Oct 29, 2018
                                    Complaint marked as Resolved 
                                    IndusInd Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 28, 2018
                                    IndusInd Bank Customer Care's response
                                    Dear Mr Kapoor

                                    We sincerely regret for the inconvenience caused. To further look in to the matter, we would request you to share your contact details with us and somebody from our team will get in touch with you to assist with your concern at the earliest.

                                    Thanks
                                    Team IndusInd Bank
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                                      Sadhana Agrahari
                                      from Mumbai, Maharashtra
                                      Sep 26, 2018
                                      Resolved
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                                      Resolved

                                      This is my second complaint towards this bank and whole team i am sick and tired of this day by day i have already processed a cheque of 25k to the bank but still, the team keeps on calling me and now he has crossed his limit on messaging me on watsapp and watsapp video call i mean this the heights now. Being a gal is there no privacy involved here??

                                      I really need to ask the bank and question their service towards the clients. This is highly inappropriate and honestly i regret taking their services.
                                      Oct 28, 2018
                                      Complaint marked as Resolved 
                                      IndusInd Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Sep 26, 2018
                                      IndusInd Bank Customer Care's response
                                      Dear Sadhana,

                                      We sincerely regret for the inconvenience caused. To further look in to the matter, we would request you to share your contact details at [protected]@indusind.com and somebody from our team will get in touch with you to assist with your concern at the earliest.

                                      Thanks
                                      Team IndusInd Bank
                                      Dear sir

                                      i applied the two wheeler loan in indusland bank and i want to know about my loan account number, loan amount, balance emi status and kindly do the needful
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