IndusInd Bank Complaints & Reviews

Dear concerned authority,

I left india on 10th nov 2017 for good and prior to my leaving i had got my indusind credit card blocked as i was suspicious of credit card fraud in my absence.

Much to my surprise, i started receiving emails of the statements with my name and a different credit card number and outstanding balance of above inr 2, 30, 000. How could the bank issue a credit card to someone when the original credit card was blocked? My phone number on which it was registered was also with me when i left india. What authorization mechanism does the bank have in issuing new credit card?

My elderly parents in my absence started receiving calls from different recovery agents and despite my trying to reach out to different indusind bank customer representatives, i have not heard anything from anyone including someone from the asset recovery team.

Can someone from indusind bank please connect with me?

My email id: [protected]@gmail.com
Phone: +[protected]

I have been getting emails with statements on a monthly basis and it is hurting me in a very bad way.

Thanks,
Saswata

Me and my son went to janak puri branch as per a fixed appoint to open fd and sb account and our accounts were opened directly on computer-no paper applications were filled. Cash of rs 45000/ was taken from me and a cheque of rs 20300/ from my son and we gave them another cheque for rs 25 lacs. For fdr. The ccounts were opened on oct 18 as informed to us but we noticed cheques were not sent for clearing and we again went to enquire about that only to know they were yet to be collected and then it was on oct 29 that cheques were collected and one fdr for rs 5 lac was issued and not 25 lac.
I waited and finally on nov 4 & 5 i withdrew 20 lacs. We again went on nov 17 to enquire abount my son’s account only to know that it was pending as cheque was unsigned whereas the paying banker had paid on 29 oct and indusind had got the funds. Such a banking of this modern aged bank.
During all this process our maindate to open joint accounts with nomination was nerver heeded by the bank.
I closed my account on 17 nov by submitting paper applicaton and withdrawing the balance and for colosure of son’s account we were told to wait as the branch would claim the money from their mumbai office.
It is open for discussion and will the controllers of the bank take notice
Let the bank not harras senior citizens like me and youngester like my son
Baldev kaur

I have applied loan foe ashok leyland 12 tyre in your finance, branch name is omega dist osmanabad maharashtra. I applied 15 days before, but your employee mr ravi sonawane he is not responding us, he is only giving us date but he is not approve our loan, all documents are clear but he only giving us next date, plz check or we will cancel file. We have lot of finance company that provide us loan, but your arrogant employee he is doing wrong job.
Applicant name is nivrutti dede.
Plz check and respond me.

Indusind=[protected]

Hi shailendra rathod,

Our customer id is 33588318. We have already submitted all the documents of export to our rm ajeet. He is not replying to our mail. Hw has not work on export document.

We got the internet banking services letter but we received transaction password first. We assumed it to be login password. Now our customer id is blocked. We want to reset it again. This is big disappointment. Indusind bank can not provided basic net banking services. We don't have debit card. We can not reset the password. This letter came after 3 weeks from the request date in ghatkopar branch. We have given all the net banking document to suryakant bhai at crawford branch in june month. Suryakant bhai did not work for our net banking services. So we have to request this net banking services from ghatkopar branch. Even after waiting for 5 months for net banking services we can not get access to net banking services.

This bank cannot provide basic net banking services. Shame on indusind bank. Crawford road branch can not give firc document also. If we do not get basic net banking services then there is no point in continue our current account.

Why is ajit my rm??? He is now located in different branch. He neither come to crawford road branch nor come to our office. Ajit & vineet bhai are useless to me. They both are not available in crawford road branch. Why should i contact them???

Crawford road branch can not give firc document also. All the document has being given to ajeet many times. He does not work. We request for smart & educated relation manger. Ajeet is useless as a job of rm. Ajeet & vineet bhai has not idea about export government rules & regulation. The full system has being change. But they are not ready to accept the new system. We have done so much export but we have not received single firc for the transaction.

We do have one fd remaining in our account.

Dear sir

My self, kumarswamy m hiremath

Organization unit: cb-bb-pb-mbb

Reporting manager ecn: 14094.

Reporting manager name: chandrashekar kannaiah. Cost center code: 8015.

Salary for month: 11666, bangalore jayanagar branch: one month completely
I have worked and they told me to leave the organization, so i don't have releving letter so please finish the salary, otherwise i will go to labour court has you wish

Thanks
Regards

Kumarswamy m hiremath

Although i had paid total amount of outstanding emi on june 2018 yet not credit in my loan account. As per statt. Shown that the total amount due rs.47421 in credit. And reminder me to pay the above amount.in this context, i have already inform to customer care/phone banking officer for closing of outstanding amount yet not shown in oct. Credit card statement. As per my repeated request. Now i therefore requested that the credit card may be closed due to unsatisfied your services.

With reference to above please insure that loan amount provided me loan no – mam00307h on dated 30/08/2016. Which has been fully completed in march month and i have received noc on 03/04/2018. But still loan is active in my cibil. So many time i have communicated with customer care but satisfactory response not received yet... I have facing this problem

Please check and do the needful.

Please make it earlier so i can take other facilities.

Thanking you

Hi,

My name is rani, i have indusind bank credit card platinam,

This bank people calling from past 2 year to take credit card,
I told them no need now, i amt have that much of salary to maintain,

They offering me free credit card, & every time i am paying bill

Every time this people telling me to pay minimum amount so i have paid,

But every month if i am not use also outstanding amount was rs 4000/- added,

I was checked in google & i know it, if i will pay minimum amount bank will have profit

I have request them to convert emi i will clear the bill but they are told ok make payment & send me proof with in 2 days it will converted i have made it

Already 1 month over, amount not converted emi, again 4000/- included extra charges, now also there asking me payment

Why this bank people fooling me, every month extra charges making

Please help me, e

Regards,
Rani
[protected]

Hi,

My name is rani, i have indusind bank credit card platinam,

This bank people calling from past 2 year to take credit card,
I told them no need now, i amt have that much of salary to maintain,

They offering me free credit card, & every time i am paying bill

Every time this people telling me to pay minimum amount so i have paid,

But every month if i am not use also outstanding amount was rs 4000/- added,

I was checked in google & i know it, if i will pay minimum amount bank will have profit

I have request them to convert emi i will clear the bill but they are told ok make payment & send me proof with in 2 days it will converted i have made it

Already 1 month over, amount not converted emi, again 4000/- included extra charges, now also there asking me payment

Why this bank people fooling me, every month extra charges making

Please help me, e

Regards,
Rani
[protected]

Application no :[protected]i was fill this form before one and half month
I was call customers care n then fill all requirement but my salary account is not open on this time. When i meet indusind bank, akola, maharashtra, then bank emplyee says to all is ok please come next day. Then on next day no any update or msg to me for my new salary account.

My first bank account is defreez and i also fill application to remove defreez on my account and permanently colse old account but no status on this

Please help me my salary is stop from my company because your bank is not work properly on my application

Dear Sir/Madam,

This is Virupaksha M taken personal loan in indsuslnd bank having Loan AC No.[protected] having customer ID 34753320 amount 2, 00, 000 rupees & i have paid 18 EMI .Now am interested to close mybalance loan amount for the same i have DD of for balance amount & moving other state, request you to please arrange to send Foreclosure form for closing my loan balance or closing my loan amount in the form of DD OR Cheque please arrange FC form at the earliest.

Regards
Virupaksha
[protected]

Hello my name is Sanjeev Kumar currently working with RENAULT hardoi as a Sales Consultant and I choose Indusind bank for car loan finance my last car finance from Indusind AUG 2018 but I hv no recieve any incentive amount by Indusind I m also given my all documents for my coding in Indusind hardoi branch but now I m waiting from last 3 months but my incentive is not providing me by Indusind
And now today I'll decided I hv no given any case of car finance from Indusind bank because I have disappointed by Indusind

Hi.

I have made the minimum payment due on time, but receicing threatening calls from indus ind manager everyday including sunday. Today he sent threatening message... I have decided to pay and close indus ind card.. Nor worth.

Kindly clear your october month credit card due rs.800 today and give us confirmation through screen shot are debit msg of your payment indusind bank

Sending bank executive to residence address if you are not available there we will send him to office address pay him cash rs.800 indusind bank manager

I have a indus in bank platinum credit card order. At the time of offering the card i was told that i have a indocin bank platinum credit card order. At the time of offering the card i was told that i would get an offer of one plus one ticket on book my show but whenever i try to avail the same every time it is shown that the card is not eligible for the offer. If that be so why was i fraudulently enticed into taking the card. This amounts to false promises being met. My mobile no is [protected]

As i don't have induslnd credit card but still i ma getting the cradit card bill from last 3 months even though i have complaint about the same but no one responsed.
I have got 3239.58 as bill but i don't use it even i didn't get any cradit card from the company.
Without my signature and approval mail document how they can issued a the cradit card on my name and detials.
It's a big fraud by cradit card company. They are using my personal data for there benifit and without any information they generated a bill.
This is how they are making money this is the fraud i don't with how many people were affected.

Goverment please look into this.
I am going to tweet same to ministry office pmo.

Please help i have last option with you looking very positive response from your side.

Thanks,
Akash chouhan
[protected]

I recently checked my cibil and i found there is a outstanding of rs. 55, 000 showing and i went to indus indbank and found that it's a wrong entry and i did not have any association with deutsche bank or indus indbank. They are accepting their mistake and they are not removing my name from the cibil. Please instruct the bank.

Titus prabakar - [protected].

I approached janak puri branch of indusind bank to open fixed deposit for rs 25 lac on oct 15, 2018. The branch took rs.45000/ in cash and cheque for rs 25 lac and opened the account on tab no paper application was taken. Savings account was opened in single name instead of joint name and instead of a normal atm card highly priced card was issued without explaing to me.in about a weeks time welcome kit and atm card was received at my home address.
I noted this was contrary to what i told the staff opening the account on tab. My cheque was not credited in the account which i noted from net banking which i had created on the basis my account number.
I visited the branch and contacted the counter staff, a lady deputy manager and even the branch head mr vishal narang who took a paper application from me and assured me that accomt /atm will be amended as desired by me atm charge would be reversed as the atm issued was cancelled. He felt sorry that cheque had not been sent in clearing and assured me every thing will get fixed up in 3 days.
Cheque was put in pool account on 30 oct instead of fdrs and only one fdr for rs 5 lac was issued instead of 25 lac.
No amendment in sb a/c, no refund of charges and no new atm till 4th nov 2018 when i decided to pull out rs 20 lac through rtgs/cheque.
No regrets no action by the bank rather i am under agony of pain, physical and mental torture and financial loss for loosing my interest earnings for the period wasted by bank and all this to a women senior citizen.
I need to be compensated and refunded the amont charged by the bank on atm

Baldev kaur
[protected]
Account no[protected]
This complaint by me is composed by my husband as i can write my self due to my age and not health

Hi sir/madam,

I have done fund transfer of inr 1750 to an account by[protected] at around 11.15 pm through imps but transaction failed with an error ‘transaction timeout’. The amount has been debited from my account but it has not credited to an destined account.

Please resolve this issue as soon as possible as this happened quite few times from your side and it is not resolved by your end sooner. So i request you to look into the issue and do the needful at the earliest.

Imps ref no[protected]

Hi,
I am krrish kumar (Sales manager) from lagah exports - india.
Hereby, i want to give genuine reviews about the product and services of indusind bank.
This bank is doing fraud and ripping off money of its customers with wrong charges and then very poor service.
Here, problem is, our company get opened a current account with indusind bank which they call dollar one account.
In this account they offered us export document crossing with each service cost only one dollar (Inr 60/-) per service. For this we need to maintain minimum balance of inr 1, 00, 000/- (About $ 1700) without any interest on it.
Now the problem arises when we asked them to cross our about 200 export documents last year, and they refused to offer the service as committed. But now they are asking us about inr 1, 200/- per bill instead of inr 60 as per the commitment in the account.
They are saying that all the payments pertaining to the bills are transferred by paypal to our account in inr and they will charge regular rates for it.
But in their service agreement, of dollar one account, there is nowhere written if payment is in neft then they will charge regular rates.
We submitted about 90 documents out of these to the manager mr. Ankur jamwal, who said to submit rest of later in 2 lots, and these will be cleared within couple of months.
We submitted the documents in the month of june 2018 and it have passed 5 months and there is not even a single bill cleared.
Every month we are calling to mr. Ankut for the status on his 3 phone numbers and he do not even pick the phone.
We are planing to take the bank to consumer court because bank is trying to do fraud with us and stealing money from our company.
We do not know, with how many customers they have done the same thing.

So, i advice you not to carry your business account with indusind bank because they have hidden charges where they will ripp off your money with other charges i hv not explained in this.

So just beware and do not trust indusind bank. (See attachment of the offer)

Krrish kumar
Sales manager
Lagah exports
www.LAGAHEXPORTS.com
[protected]@lagahexports.com

To
The customer care
Indiusind bank
Credit card division
—
Dear sir/ madam. Date:

Reg: dispute statement.

Ref: (1) my mail dt.[protected] sent to you.
(2) your mail dt.[protected].
(3) your amortization schedule nos. [protected] &
[protected] sent vide your mail dt.[protected] from
.

Dear sir/madam,

In continuation to the above i have to inform your good self the followings for your perusal & necessary action :

A) that on[protected] an amount of rs 15490.00 was paid online to m/s etrade marketing private limited through snapdeal.com by my credit card no. [protected] being the cost price of merchandise in terms of their invoice no. S769ac/1002334 dt.[protected]Copy enclosed for your ready reference).

B) that on perusal of your amortization schedule nos. [protected] &
[protected] sent vide your mail dt.[protected] from
It is observed that you have inadvertently generated two (2) loan accounts as shown in your aforesaid amortization schedule nos. [protected] &
[protected] showing total amount payable as rs 16865.05 & rs 16602.30 respectively against one single credit card payment of rs 15490.00 dt.[protected] as mentioned hereinabove. As such you have wrongly charged twice against my single credit card transaction of rs 15490.00 dt.[protected] the reasons of which is best known to you.

C) that in view of what stated hereinabove you are requested to immediately reverse the excess entry of loan amount of rs 15490.00 & refund the amount recovered in excess from me along with interest online to my s. B. A/c no.[protected] with you.

D) that all supporting documents in support of your discrepancies in my aforesaid credit card statements pertaining to the single loan transaction of rs 15490.00 dt.[protected] are enclosed for your perusal & ready reference.

Your early compliance on this score is highly solicited.

Please acknowledge receipt.

Thanks & regards,

(Prantik barman roy)
Credit card no. [protected]
E-mail - [protected]@rediffmail.com

Encl: (8) as above.

I visited indusind bank branch for issuing a debit card but i was asked to take a platinum debit card with 2500 rs charge, i denied, however my account got deducted by 2900rs and i filed a complain regarding this in social media, the branch called me and asked to submit a mail to a different mail id "[protected]@indusind.com" i did the same, but now they are asking me that i should send the mail with registered mail id, i don't even remember the i'd. I have given them all details but still getting hackled by these people. Please help to get the refund.