IndusInd Bank Complaints & Reviews

Terrible customer service with a phone line that either puts me on hold for 10 minus or is impossible to get through. They ask you to use the online services but it doesn't have even a simple functionality of allowing me to cancel their useless credit card, which is supposed to be platinum, no less.

Additionally, they promised to not levy any joining fees and now i see a charge of 900 against my card. Their website is terrible and i have no clue how much i need to pay to clear my balance.

I'm sticking with icici bank. Word of advice - stay away from indusind

I had been given a credit card promising the card is a lifetime free card and also when there were initially charges levied the executive who had sold me the card paid the amount in cash at some of the branch and later there were just charges on charges and now to my surprise the amount is huge and reflecting in my cibil due to mistake of mine. Please reverse the charges and get it updated on my cibil

Never bank with this branch. I am a privileged customer to the bank. But as i have not fulfilled some personal interest of the branch manager, i am not able to receive any cheque book. I have been threatened by some senior members, that they shall block my bank account by putting some unnecessary reasons, if i escalate this matter further to higher authorities.

My card has approved and sent through courier but i have not received my card yet... Got a call from delivery boy twice but not received and indusind send me the first statement of rs 1100 something. Now i don't understand how. When i don't have card how can they make statement of rs 1100 something when the card is free for first year. I have dropped lots of escalation emails and follow up email but never received any reply from them. However they have tat for 3 days to reply on all email.
They are not co operating and helpful
Jitender
[protected]

This is note that i am calling to customer care but no one bohtr to pick up the call since half an hour of continuous call. So bad impression i hav got with this. What if customer is in a problem with his account like fraud. Really pathetic
I have asked cc to shut my credit card and unnecessarily they have charged me of 1200rs
I need my money back
Customer id 33147400

Hello sir im having a two wheeler loan no jjn03733h by your bank in september 2016 bt u make continuously fool to your worthy customer my ecs mandate never up on time i was always pay ur emi directly to ur vendors.. My cibil almost get destroyed i never has insufficient balance in my ac bt i pay the penalty for nothing.. I pay d price o[censored]r fault.. I will never going to work with u in future n mention to other for the same

This is inform you that i received call from mrs. Chhaya (Mob. No. [protected]) for platinum aura card with bt option, i confirmed so many time that bt (Balance transfer) option available then i will proceed for credit card and she confirm me that option is available in this card also his senior commit me that option is available but when i confirm from bank (Customer care), they told me this option not available for any credit card in indusind bank.

After discussion with senior they told me option available in his system so i asked to send a mail to me because already i was stitched up with same commitment so he told me "don't waist my time as well as yours, don't apply with rudely".

So i request you don't call me for make credit card and take strong action against wrong commitment.

In the time i didn't get any facilities like net banking facilities and transaction statement as well as online transaction facilities. So i kindly request you. Plz make it sure and update my entire facilities. Which i need in this time so could you tell me. When it possible to update my request. I need reply from your indusind bank. So once again i request you. Plz update my information.

Sir i'm chandrasekar from coimbatore.. I have take lone from my mahindra bollero pikup from indusland bank in coimbatore... Last 18th march2017 i have settled full amount for my lone and closed lone... But they didn't give my noc till now... When i ask in my home branch officer they didn't response properly... Plz help sir...
My vehicle number (Tn37cp3688)
My contact number [protected]

I have opened an online savings account and made a payment of rs.10000. But i was not satisfied with the benefits so i told to refund my money. But already 10 days over but still i didn't get my refund. I have already registered 4 complaints by calling customer care but they are telling sorry for the inconveniences and wait for 2 working days. But i have waited for 10 days still also they are telling the same thing. I am fed up of this. Pls help me out of this and refund my money...

Dear sir,

I am working in indusind bank pvt limited.
I served there for 13 months and they given confirmation letter last month

But suddenly they called and asked my cast, and my cast was sc... Due to this with improper reson they terminated me

The simple reason they saying past company documents was fake they are saying.. I given clear report also again but still they terminated.. Recently i was married.. I don't know what to do

I am a new customer (Member) of indusind credit card bank. I received this card in last week 20th may 2017. I have received a call from mr. Ashish at jaipur branch & he told me that induslnd credit card is free of cost no joining fee & no annual fee but i have received a bill of credit card in that bill
Joining fee : 699
Card annual fee : 200
Service tax : 134.85

And its bill date is 23rd june 2017. I don't want to this card & induslnd bank service so exit my account from induslnd bank. Its a very big fraud with customer you guys are chiter. You do foolish the customer on your call & after that you sent bill to him/her. Mr ashish contact number is : [protected]

I am a new customer (Member) of indusind credit card bank. I received this card in last week 23 May 2017. Mr. Rohit at Pune branch he has called me and convenced me to be a member of indusind credit card bank, he gave me a fake (incorrect) information. So I am afraid to stay with this bank in future for this reason. Rohit (sale exacative) told me that you will get Rs 2000 polo wrist watch as a gift and one time yearly fee Rs 575 and you can able to pay it after 2 months of joining but today i got a message from indusind credit card branch to pay your one time yearly fee Rs 575 before due date of 23 Jun 2017 so given information is not matching still I do not received any Pollo Rs 2000 wrist watch but i received a message of Rs 575 on time. I have called many time to Rohit (sale exacative) on his given mobile whats no. [protected] he didnt received my call and I have messaged to him on whatsup he read all messages but didnot reply me on my messages, when he needed my documents he asked me to whats up all documents on given no. hence I want to close (Exit) my credit card membership form this bank immediately please take an action and help me on this.

Hello,

I haven't opted for Indusind credit card. Initially they convinced me to give proofs by telling attractive offers and they mentioned this offer is specially for all Robert bosch employees. Once after given the proof they not ignored all the offers so I decided to revert my request and told customer care of indusind to remove my credit card request and many times on verification and customer calls I told to remove my request. But they dispatched credit cards and I returned the same without getting it.. So still now haven't received or holding any credit card from the indusind bank. But they are sending credit card statements and insisting for payments. Request you to take this complaint and resolve this issue.

I have a Indusind Bank Platinum credit card. There is an offer on the credit card where you get 1 on 1 free movie tickets. But whenever I try to book the tickets on bookmyshow it says quota for the day has exhausted. Even I had tried at 12 AM still the same message. I have tired to contact Indusind Bank on the same and they said we issue quota randomly on any time in a day. That is cheating with customers as we cannot keep on trying 24 hrs for just one free ticket. They charge huge fees for the card but no service.

Good Afternoon Sir
I am Omprakash Jat and I have financed five vehicles from your Bank branch at Ajmer by Mr. Salesh and Mr. Mangal Singh
Sir I have fully deposited four vehicles installments but still I am struggling for NOC certificate and bothe respective guys are giving me round with a daily basis excuse so please help me to providing me my NOC for four vehicles as I need them urgently.
Thanks
Omprakash Jat

My contract no tnco3069h paid final due on 7-5-2017, subsequently after one week on[protected] i went your madurai chinna chokkikulam office and got customer ack. No 12049, and informed me rc book will reach another 15 days time.
Today again i visited madurai kalavasal branch stating that again it will take 20 days,

This is way you are treating your customer?

My name is nanda kumar n from bangalore, and this is regarding my two wheeler loan noc. I taken two wheeler loan from indusind bank ltd, loan no. Kbb0913h vehicle no. Ka 04 hn 4103, i cleared the last balance amount of rs. 1020/- at mathikere, yeshwanthpur branch. One of the executives said you’ll be receiving the noc with in 21 working days. The amount was paid on[protected]. So after 21 days which was on[protected], i went to the same branch on 28th to check whether the noc has come or not, they said your request has not been updated, so come after another 21 working days. So again i went on[protected], they again said its not come, as soon as it comes we will call you. Please let me know when will i get the noc as i have to sell the vehicle to pay the admission fees of my children.

One more thing i would like to bring to your notice is the the attitude of the executives is not at all to the standards of your company, which i seen in high esteem. I request you again take some necessary action for getting my noc as soon as possible.

Thank you

I have applied for credit card in this bank and it's been almost 25 days but I didn't get credit card yet.Every time I call them they say that card is in process.
So I want clarity that is it really in process or how much long I have to wait.
I[censored] guys could not do it pls tell me.
But I have experienced worst kind of banking services with Indusind.

My PAN number is BFLPB4110H
Name Anil Uttam Bhagwat
Working in Indian Air force
New delhi - 110038
I was apply for credit card. I have receive verification calles for 4-5 times and also msg about status. Now i received msg tht regrate to sanction credit card. So i want to know what is the reason. Please inform me on my registered mobile number [protected]