IndusInd Bank Complaints & Reviews

I withdrawn 5000 rs from sbi atm near chowkandi road tilak nagar and it is deducted from account but machine shows time out. same day i complaint to bank and they said that you will get your money in next 7-10 days which is on 23rd but that when i called they denied and said cash has been collected from Atm. This incident happens on 10th of march and still facing problem.

I have indusind bank saving since 2014 but its blocked due to residential address failed. But no came for address verification the told that there no body staying in that particular address. so that reason i visit the branch 21/03/2017 complain no.49321147 & i submitted all the required doc & they told me resolve by 2 working days after that nothing happen. so i have visited again they with in 1 hours it will be done ( complain number[protected].

for unfreeze one account it will take 12 days time?.

RM Name-S Jayuh
ECN[protected]

Hi,

I tried to withdraw Rs. 500 from your ATM in Lower Parel ( ATM No. SN003328 )
TXN#4233
However I did not receive the cash but the amount was debited from my SBI account, can you please assist.

Time of transaction was 5:18 AM, I tried calling your compliant department but was unable to connect with anyone.. Do let me know how do I proceed as I am not an customer of your Bank

Regards

महोदय,
निवेदन है कि मैं श्री मुक्तसर साहिब (पंजाब) से जसप्रीत सिंह बात कर रहा हूं, मेरे दो भाईयों के आपके बैंक से हीरो कंपनी के दो व्हीकल के दो लोन (मैजिस्ट्रो- व बाइक) चल रहे है, जोकि अंतिम माह में है। लेकिन दुखत बात है कि स्थानीय स्तर पर तैनात कौलेक्टर मैन रिकवरी के लिए अभद्र व्यवहार करते है। आज ही स्थानीय दफ्तर से आए मुलाजिम सुखजीत सिंह (निवासी गांव चक्क जानीसर) ने ना सिर्फ अभद्र व्यवहार ही किया बल्कि गलत शब्दावली का भी प्रयोग किया। हालांकि इसके एवज में स्थानीय दफ्तर मैनेजर त्रिप्तदीप सिंह ढिल्लों ने फोन पर हमसे गलती फील की है। परंतु महोदय यदि ऐसे मुलाजिम इस तरह से कस्टमर से पेश आएंगे तो आपकी कंपनी पर कौन भरोसा करेगा। निदेवन है कि हम कार्रवाई की आशा करते है।

जसप्रीत सिंह
श्री मुक्तसर साहिब
मो.[protected]

Sir/madam

Ref :
Customer ID : 33999734
Loan Account Number:[protected]
My Interaction ID is 49179293.

I wish to bring to your kind notice that, from my experience with your personal loan team. It shows their irresponsibility and untruthful one. I am telling from the bottom of my heart, your people make me fool. Your customer care service is very poor and it will give bad sign for future.

Your officials asking me “ why you pay the monthly EMI properly for the past four months”. Is being good is a bad thing? Is you taught to your officials to deal like this.
By this way of behaving you will lost all your customers. Be careful Don’t cheat the another one, like me.

I am not interesting to continue for 12 months with your services for fore closure. so kindly make formalities for fore –closure of my personnel loan as earlier. If you can do something in favor of me kindly foreclose the loan. Please waive off the 4 % foreclosure charges it's a humble request to the IndusInd bank .

The persons involved in the issue :

1. Mr. Selva – [protected] (sales Executive cheating person) – presently he is recently resigned. ( Relieving pending)
2. Mr. Raja Manikam – [protected]. – Manager PL ( He is the one who talk with me on behalf of your bank but now your officials told that he doesn’t have any relation with our bank. How he could my number and customer ID)
3. Mr. Manikandan – [protected] – (irresponsible person Manager sales)

Kindly invest gat the above said persons and come to an conclusion for foreclose of my personnel loan.

Regards,
I.Surendran

I have a so called "Exclusive Account" with the new friends colony branch, New Delhi of Indusind. Where supposedly you are meant to get very good service as were promised at the time of account opening. But in reality the branch manager Ritu Sokhi and the RMs only call you till they are interested in making commissions from your investmnets. They will pester you and make you invest in the wrong options just for making higher commissions. I was committed the wrong lock-in tenure as well as returns on investmnet products. After that they even refuse to answer calls or respond to emails as I have experienced leave alone provide any kind of service. Difficult to imagine that if such is the treatment to a so called "Exclusive Account" holder in this bank how they treat their normal account holders. So basically it is a scamster bank from which I would advise customers to stay away.

Hi
I have opted for 2 wheeler loan from this bank, they have informed me that they will take money on 7th of every month but they have processed at the earliest before 1st of the month that is they have processed at the end of previous month & when I called customer cart to enquire about this there is no proper response very rude to the customers.

I did a transaction of Rs36000 to the merchant named Jukaso on 2nd Oct 2016. I asked for services but I did not receive any kind of service from the merchant. so I requested for chargeback and filled the dispute form of indusind bank in the month of November. I submitted all the documents which were asked by the bank as a proof. Bank told me this is a 90 days procedure. Now it has been more than 100 days and still this issue is under process.

Somewhere in this process, I came to know from the merchant that merchant's bank has already credited the amount to indusind suspense a/c on 16th Jan 2017. Indusind bank sent an Email to me on 10th March 2017 that I was liable to pay the amount but they were still investigating and they would get back to me in some days. I tried contacting them via emails and calls but they are not responding at all.

Now I seriously want to know, what they are investigating. I am just fed up of this bank and its services. They are just fooling people around. unnecessarily I am paying my emi with interest. Pathethic bank with pathetic services.

Hi,

I got the info from naukri.com for vacancy in INDUSIND BANK as an RELATIONSHIP OFFICER/AQUISITION MANAGER.

So, I called on given number, I got the info to come in office which belongs to consultancy firm (CAC) in Dwarka More, New Delhi. They said the registration amount will be Rs.750/- and then have to pay Rs. 20000/- during the day to fill the joining kit.

Please kindly guide me that is this is the actual procedure or its a fake.

I have taken personal one year back for some personal reason. And now I want to close the personal loan .The total remaining amount is approx 850000 rs and bank is asking for 4 % foreclosure charges I.e. approx 34000 rs. I am unable to pay this much additional foreclosure charges as penalty. I am a single parent who have responsibility of whole family and unable to pay this much amount as penalty. Please waive off the foreclosure charges...

Today I received a call from credit card telecallar named nikunj phone no.[protected] and asked for my credit card outstanding payment and misbehave me on phone, he harass me and talk with vulger language.when I asked him about my outstanding and unbilled amount and details he intentionally refused to serve me on phone.kindly see the matter and resolve the issue.
Rajeev Kumar Sharma
Mob [protected]

Hello Team,
I'm an existing customer of IndusInd bank since last 4-5 years. I ordered a jeans online from myntra and cancelled it on[protected]. I was supposed to get the refund of Rs. 419 into my account within 7-10 working days. And I yet haven't received my refund. I queried the myntra team from where I came to know that the refund is already credited by their side. For the same I called the customer care service on[protected] where an executive transferred my call to speak to the representative but it took 20 minutes and I didn't get any response. This is very upsetting if the customer care services are going to help in a certain manner. I want to know the status of the refund and request you to refund into my account possibly by the earliest. It would be really great of you.

Kindly help me with this and looking forward for the response.
Attaching the relevant pictures below.

Hello sir
My name is Mukul soni s/o Jagdish Chander soni s/o sh. Mithu ram soni had a car loan from your bank...After my dad expired I fulfil the loan instalments...The bank manager said me to transfer the loan than I gave 5 cheques with all required documents in mandi Dabwali branch for transferring loan but there is no response to me ... I had 6 months ... Bank manager also not returned my cheques ... He said cheques are misplaced..Pls help

Hi,
I have an outstanding personal loan of 1, 015, 157.00 and would like to go for foreclosure.
I requested for a total settlement amount and the bank is charging 46, 697/- as preclosure charges which is really unfair.

I am a single parent and this amount is really high. so pls do consider and waive off the charges.

My Loan account number :[protected]

Mysel[censored]day,

In 2013/14, I got call from IndusInd bank for opening a ZERO balance acct, so i tried with bank. After few months later Bank started charing me for maintanance. I check with bank they are helpless no information on this with them, asking me to go to Home branch. Worst thing is Home branch in Rajahmundry, AP. And i am from bangalore. I never been to that area any time.
And bank staff is telling i signed all the aggrement docs. Which i never even knew abt, I think its completely fraud/forgery. Which leading me to pay 10k. I gave a complaint in bank - complient no.[protected]

This is to bring under your acknowledgement that i had an account with your bank in Gurgaon sadar branch a/c no[protected] which was levied negative charges from couple of months due to its non maintenance of funds.

As to waive off the charges i was being communicated from bank official Named Mr nirmal about waiver off that if i will put a fixed deposit in my account then all charges will be waived off.
I accepted and deposited Rs 200000 after getting assurance from Mr Ambarish ( Manager) accompanying Mr nirmal.

Post couple of days i was being offered a credit card from a collegue of nirmal named Mr Neeraj on grounds on basis of Fixed Deposit, which i have accepted.

Now the issue is I was being charged with joining fees of 25000 without being informing to me and after putting my disapproval Customer care official And bank official says that charges wont be levied off as i have signed the docs during credit card joining.

My request is please dnt let me charged with the joining fees as i have not opted for it, if still something has done wrongly then pl get it rectify as i am embarraced with this incident.
Even my negative charges have not been waived off till date.

Madam pl turn your officials and front end officials more customer friendly as being an educated customer i know how to take this issues under your notice but what about those who are not writing expertise and cant reach you on these problems.

Please do something

Dear sir,

My self vishnu and i have indus platinum credit card, my total amount is 17008 and interest is rs.509 for last month.
This card very useless and very poor service from indus bank team.
At time of joining indus bank told me on every transaction will get 5% cash back this not happening when i ask about it they told this not allowed to you then why told me at time of joining.
Also i am getting very less reward points from indus credit card as per told at the time of joining card.
Indus bank credit card is very fraud bank, please don't apply indus credit card.
This very bad experience with indus bank team.

Regards
Vishnu
[protected]

I have purchase a two wheeler from chandan auto mobile, kanker bagh patna by finance of your bank,
Todays i want to paid fully payment of balance due.But your representative is big careless, he does not give account no & bank address to any customer,
We requested to you kindly send us our account no, for our need fully, after deducted balance from our account, we have received only undernoted masage :
your curr loan EMI Rs.1980 for BDL03619H due on date.pls pay or ensure suff bal on presentation ignore if paid already.
kindly send us account & bank details on your email id
[protected]@gmail.com
thanking you
Gunjan Kumar

Dear sir,

I would like to bring to your kind notice that i am premium credit card holder of indusind bank (Credit card no. 4412 — — — 05). I have complained vide complaint no. 01188 on 7/3/17 and 73809 on 15/03/17.

It has been told by indusind marketing person that rs. 500/- would be annual charges which will be reflected in 1st credit bill whereas on the 1st credit card bill, rs. 5000/- showing as annual service charges which is beyond my limit.

Hence, either to waive off or i want to surrender the card immediately.

Thanks
Amit borkar

Hi,

I wasn't informed about the due date for my bike loan. As a result, my si/ecs got cancelled. (I. E. Emi/ pdc /si/ecs cancelled (Tnzo1176h).

Due to a communication gap, it got cancelled and i was asked to pay the penalty for the same.

I've already paid the penalty amount. Why should i need to make the payment for the communication error in your end?

Please reverse me the penalty charges and get me the exact details about the emi.

Thanks,

Velmurugan
[protected]