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IndusInd Bank Complaints & Reviews

3.2
Last updated Apr 11, 2024
Complaints 2165
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1320
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IndusInd Bank Phone Numbers

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1800 220 061
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+91 22 4406 6666
235
151

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IndusInd Bank Head Office Address

PO Box 9421, Chakala MIDC, Andheri (E)
Mumbai
Mumbai City District
Maharashtra
India
400093

IndusInd Bank reviews & complaints page 79

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R
Rohit8956
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unjustified Credit Card Billing

Address:411014

I have just opted for Indusind credit card. While purchasing credit card, one of the person from Indusind sales team told me following :

Salesman Words : There is no joining fees and any kind of annual charges and no hidden charges.This is lifetime free credit card.
Actual Scenario : I got a bill in first month amounting to Rs.500/- and it says that its manufacturing cost of credit card.

Salesman Words...
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S
smudunuri
from Bhimunipatnam, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit Card Application

Address:Visakhapatnam, Andhra Pradesh, 530026

Hello Team,

I have applied for credit card in the month of February and submitted documents in the same month. After that I didn't get any acknowledgement through email or SMS. I tried to reach several times to customer care but no response. On a lucky day, I got connected and they told me that my application logged in on April 4th, 2017 and it takes 10 days for final status. One day I got a call from customer care for verification,...
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K
ksudhirkarn
from Titlagarh, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of fraud amount

Address:Gurgaon, Haryana, 122001

Honourable Sir

This sudhir kumar from Gurgaon and currently working in PASCO India. Sir I would like to inform you one common fraud incident that is happening commonly in ATM MACHINE where whether Security Gurard is absent or not present during the time of incident.

Sir I went to ATM for Cash Withdrawal at 5:50 PM in[protected] of INDUSIND BRANCH that is install near Maruti Suzuki india pvt ltd Gurgaon. Sir as...
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B
BhaRAt232
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My fixed deposit is not renewed

Address:Ghaziabad, Uttar Pradesh, 201002

Hello,

My name is bharat shishodia my a/c no is[protected]. My concern is my fd is not renewed yet even I submitted all instructions for that in written to bank (RDC, Ghaziabad branch)but no action taken on ground on my issue. Who will liable to my interest loss. I'm requesting to you please take appropriate action as soon as possible because day by my loss is increasing....
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Preethi Nigade
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I have been billed more than once for the same transaction on the same day

Address:560032
Website:www.indusind.com

I used my credit card at a petrol bunk on 18th March 2017, whilst making a payment the first transaction was a failure due to poor server and did not get any message notification on my mobile . then I swiped again for swiped for 1000 rupees and also received notification on my mobile number.

After I got the months statement I see there has been 2 transaction on the same day.How can Indus approve 2 transaction and most pathetic...
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N
naveenalwani
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Balance debited but doesn't credited and shows transaction timeout

Address:Jaipur, Rajasthan, 302023
Website:www.indusind.com

I have done imps from my indusind bank net banking on 10/4/2017 rs. 14750 four times, there was notification shown which says transaction error and then i got a text from indusb that, 'your fund transfer for rs 14750 on 10/4/17 is timed out. Please check with your bank (Imps ref no[protected]" and when i checked my balance it got debited rs. 14750*4 inr. And it is not credited to my bank ac no. Till now. What should i do now. Kindly look...
+1 photos
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M
mnyasurvey
from Mohali, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Debit card unauthorised transactions.

Address:229001
Website:www.indusind.com

At 4 april 2017, some unauthorised transaction had been made by my indusind debit card, i am wondering from this date that how it can be done when all banks(including indusind) sending otp before every transaction made, i think because of techanical fault of indusind otp my money had gone, my money should be refunded.

btw two amounts from that all amounts refunded, i dont know how, so when 2 amounts can be refunded other amounts...
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S
shilpaarora123
from Karnal, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Negligence of Team Indusind Regarding Courier

Address:Karnal, Haryana, 132001
Website:indusind.com

I made an FD on 17 Feb but I didnt receive my FD deposit receipt with AWB no [protected] (Overnite ).
But it is showing delivered to somebody Pramod in Chandigarh. I dont know who is he and why is he having my account informations?

I ordered indusind to check this on urgent basis but 2 mnths are about to finish, i am still not provided any resolution. I got a complaint no from Indusind bank but it was of no use. They...
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B
BJPLucknowBJP
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit Card Scam

Address:Mumbai City, Maharashtra, 226001
Website:www.indusind.com

Opened Saving Account with Indus Ind Bank, Lucknow . Got a Credit Card ( Privileged One ) with travel and hotel codes. Since 4 months running after the bank as the codes are invalid. Bank says if codes are wrong/invalid, bank is not responsible. Local Manager informs HQ Mumbai that issue resolved but Local and Mumbai Offices are not replying to emails now.

Beware of this Bank. They will scam you very big...
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S
Sadhan27
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit Card complaint

Address:Kolkata, West Bengal, 700028
Website:Request for refund of penalty and other charges

I have paid the due amount of my credit card before the due date, but by mistake that amount was credited to another credit card which is now cancelled. While the payment was made there was no prompt that it was a cancelled card and the payment was accepted by the bank. The bank has accepted the fact and confirmed that the they will reverse it. However they have charged about Rs, 1000/- extra combining various heads of penalty, for a paltry...
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J
jagmeet kang
from Adampur, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ATM Transaction dispute

Address:Mohali, Punjab

I withdrew Rs 10000 by using IndusInd bank ATM on 9th of February but my account got debited for Rs 20000 . I called upon IndusInd bank customer care and filed the complaint 3-4 days later when I get to know about the double debit . Customer care executive gave me time of 7-10 working days for the resolution of the complaint . i called again after that and got the same response, I called a number of times again but still my complaint is not...
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E
Entermaint Fame cleb
from Varanasi, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong commitment... Wrong health insurance... Suffer for 7 months

Address:Lucknow, Uttar Pradesh, 226020
Website:religare health inusrance & indusland bank

Claim number[protected]
Policy number[protected]
Name - ajay agarwal..

1year back i got religare health insurance via indusland bank. Indusland bank exexcutive said me when you want a claim just deposit your medical recepit then your claim pass easily. But now iam waiting my claim for 7 months. I have so many times send all documnets in religare....
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A
Abhi1703
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding IMPS transfer

Address:110092
Website:indusnet.indusind.com

Today early morning i have done IMPS through my Indus-Mobile of amount 15, 000 Rs. but amount debited from my account two times as total 30, 000 and amount is not credited in beneficiary account.I got message of time out on my mobile screen.
Please find attached transaction details and fix the issue as soon as possible.

My account No.:[protected]
Beneficiary account No.:[protected]
IFSC Code-SBIN0001535...
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Address:560098
Website:www.indusind.com

Three fraudulent transaction happened on my travel card in USD on 29th Nov 2016. Bank took 4 months to say that they are helpless and no refund has been made. The response from Bank (RR Nagar Branch, Bangalore) - from Branch Manager to Nodal officer is so pathetic and unprofessional. I lost the money and I strongly advise people to avoid IndusInd Bank - Fraudulent transactions or poor services do happen in other bank, but the unprofessional...
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S
Saket1992
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Transaction failure

Address:New Delhi, Delhi, 110018

I withdrawn 5000 rs from sbi atm near chowkandi road tilak nagar and it is deducted from account but machine shows time out. same day i complaint to bank and they said that you will get your money in next 7-10 days which is on 23rd but that when i called they denied and said cash has been collected from Atm. This incident happens on 10th of march and still facing problem....
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D
debjyoti chatterjee
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Transaction Block

Address:Bangalore, Karnataka, 560054
Website:www.facebook.com / www.twiter.com / www.linkedin.com

I have indusind bank saving since 2014 but its blocked due to residential address failed. But no came for address verification the told that there no body staying in that particular address. so that reason i visit the branch 21/03/2017 complain no.49321147 & i submitted all the required doc & they told me resolve by 2 working days after that nothing happen. so i have visited again they with in 1 hours it will be done ( complain number[protected].br...
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M
MerwynSA
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Did not receive cash from ATM but amount debited from Account

Address:Mumbai City, Maharashtra, 400013
Website:www.indusind.com

Hi,

I tried to withdraw Rs. 500 from your ATM in Lower Parel ( ATM No. SN003328 )
TXN#4233
However I did not receive the cash but the amount was debited from my SBI account, can you please assist.

Time of transaction was 5:18 AM, I tried calling your compliant department but was unable to connect with anyone.. Do let me know how do I proceed as I am not an customer of your Bank

Regards...
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D
dainik savera
from Nawanshahr, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misbehave by collection an

Address:Muktsar, Punjab, 152026
Website:no

महोदय,
निवेदन है कि मैं श्री मुक्तसर साहिब (पंजाब) से जसप्रीत सिंह बात कर रहा हूं, मेरे दो भाईयों के आपके बैंक से हीरो कंपनी के दो व्हीकल के दो लोन (मैजिस्ट्रो- व बाइक) चल रहे...
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Suren Dran
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Personal loan cheating - reg.

Address:Chennai, Tamil Nadu, 600095
Website:www.indusind.com

Sir/madam

Ref :
Customer ID : 33999734
Loan Account Number:[protected]
My Interaction ID is 49179293.

I wish to bring to your kind notice that, from my experience with your personal loan team. It shows their irresponsibility and untruthful one. I am telling from the bottom of my heart, your people make me fool. Your customer care service is very poor and it will give bad sign for future.br...
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gupta_nick
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraudsters/Pathetic services and staff

Address:New Delhi, Delhi, 110025
Website:www.indusind.com

I have a so called "Exclusive Account" with the new friends colony branch, New Delhi of Indusind. Where supposedly you are meant to get very good service as were promised at the time of account opening. But in reality the branch manager Ritu Sokhi and the RMs only call you till they are interested in making commissions from your investmnets. They will pester you and make you invest in the wrong options just for making higher commissions....
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