IndusInd Bank Complaints & Reviews

Respected sir;
I have purchased a bike Honda dream CD 110 on finance from your bank on 22/06/15. My loan a/c no ORR00198H.
Till now no EMI has been deducted from my loan a/c.
Only cheque return charges are collected by your loan recovery agent Mr Tufan sharma. Some time he not give my transection slip and he find extra mony.

Kindly do the need full; so that I will not harass by giving chaque return charges and also it affects my civil records.

Thank you
Your faithfully
Suraj lakhua
E mail [protected]@gmail.com

I made a transaction made on 28/10/2016. and i still did not receive any services/package as they promised. and its been more than 40 days i was waiting for it.In between these days, i tried reaching them and there is no response form them for my emails and calls.. So i have decided to file DISPUTE against them.when i called customer care for the procedure.. they told us to submit "NON RECEIPT OF SERVICE" from the merchant along with the dispute form which i cannt get it. with out this they can tfile it seems..

Respected Sir,
My Wife Purchased an Activa on finance from your bank on 09/07/2011 from C. R. SCOOTERS VADODARA. her loan a/c.no is GVD02196H.& I was as a gaurenter. At that time we requested your loan executive to keep the EMI DATE ON OR AFTER 15th of every month due to delay in salry sometimes. your executive assured us that cheque will come to your a/c. After 15th of every month.
Loan was completed on 07/06/13 but due to delay in Salry one
cheque of Date 12/03/13 returned due to insufficient funds. Later on we paid the emi by cash on 03/04/13. But your executive was asking for cheque return panelty of RS. 449/- which we refused to pay at that time.
On completion of loan we asked for NOC But they asked us to pay the Penalty but we refused to pay because according to us it was not our fault. Due to which your bank has spoiled our a/c. Status in CIBIL. Which came to our notice when we applied for a car loan which was once approved & then rejected due to CIBIL STATUS.
Then we paid the Penalty with interest Rs.1053/- on 29/07/16 & Received NOC 24/08/16. your executive assured us that CIBIL will be updated within two months by 24/10/16.
But CIBIL status is not yet Updated till date & showing the CIBIL score of 618.
I request you to Update the CIBIL as soon as possible.
Plz. do needful into the matter.

Thanking you

Amitabh V. Shrivastav
Manisha A. Shrivastav

On the 8th december 2016 i swiped my sbi debit card into the atm counter of the indusind bank at jadavpur, kolkata 700032 at 08:36:20pm for withdrawing an amount of rs.2000/- but was not dispensed with the amount and a message received that my account has been debited, the text was as under
Rs.2000 withdran from a/c xxxx8955 on 081216 at iib atm sc002948. Txn#540. Please look into the matter seriously in this chronic juncture of india so that no innocent person may be deprieved of banking channel at your earliest action.

Bank give termination letter to my younger brother & give only 10 days to work .He is only bread winner in my house. I lost my father before 4 years.He has lot of responsiblity ...the reason is only that he had open an Account of our relative and they said that sign does not match .I know some mistake also will b happened from my brother's side but still termination letter is big matter to any one for his future .Recently he achaive appriation letter from his bank. also not getting increment from last one and half year . we all r suffering a lot now no money no job n my mother need medicines I know u all are not interested in this complain but please give some positive response

— forwarded message —
From: tandur satyanarayana
Date: thu, dec 8, 2016 at 3:41 pm
Subject: fwd: your indusind bank credit card statement for period 06-nov-16 to 05-dec-16
To: creditcard. [protected]@indusind.com

Dear indusind bank,

Here why adding 500/- for this month statement for the month of nov-16 i alredy paid what are the used in my limit card dont add this type of addition charges in last statement date 05/11/2016 rs.110472.00 this amount paid befor due date why adding over limit charges and more are less, as on disscuseed by your indusind band customer care clearly told loan eligible like this i said ok this instalment should be effect on next coming statement meant 05.12.2016 present current month why adding additional charges pls deduct it i think my request is accepted @ since i used your bank card plz seen never paid late payment till date i trust you indusind bank please considred my request added amount is deduct rs.500/-

Regards
Tandursatyanarayana
[protected]

— forwarded message —
From: indusind bank
Date: thu, dec 8, 2016 at 11:27 am
Subject: your indusind bank credit card statement for period 06-nov-16 to 05-dec-16
To: [protected]@gmail.com

Dear customer,

Please find attached your monthly credit card statement for the period 06-nov-16 to 05-dec-16 for your indusind bank credit card number xxxx xxxx xxxx 1015. The total and minimum amounts due on your credit card are 13207.16 dr and 10213.71 respectively, due by 25 dec 2016.
How to make payments

All payments are to be made in indian rupees only. The cardholder has the benefit of only the following modes of effecting payment to the bank:
Pay using the indusmobile app, the simple and secure app that enables you to take care of your payments with just a few taps. Click here to download now.
Using the 'credit card payment – swiftpay' option on www.indusind.com to pay from any bank account.
Online fund transfer from a non-indusind bank account using neft / rtgs / visa money transfer facility.
By clicking 'indusind credit card payment' on indusnet, you can transfer the payment from your indusind bank savings account.
Cheque / draft favouring indusind bank credit card number xxxxxxxxxxxxxxxx deposited at the indusind bank branches / atms. For list of drop boxes visit www.indusind.com. You are advised to drop your cheque / draft at least 4 working days prior to the payment due date to ensure timely credit to your credit card account and avoid levy of penal charges. On the reverse of the cheque / draft, please mention your name and mobile number. On receipt of the cheque / draft, we shall send you an sms on your registered mobile number. Please do not deposit a post dated cheque. The bank at its sole discretion may reject all post dated cheques.
Cash deposit at indusind bank branches.
By activating auto payment facility on your indusind bank account or through nach facility on your non-indusind bank account. Contact phone banking for more details.
Payments received against card outstanding will be adjusted against all emis, taxes, fees, other charges, interest charges, cash advance and purchase, in that order.
For security reasons, your credit card statement is password protected. The password consists of 2 components. The first component is the first 4 characters of your name (As embossed on your credit card) and the second component is your date of birth in the ddmm format. The format of the password is e. G. If the name is anil sharma and the date of birth is 4th may 1981, then the password will be anil0405.
We thank you for using our products and services and take pride in having you as our customer. Assuring you of our best services at all times.
Best regards,
Team indusind bank
You can reach us at:[protected] or email us at: premium. [protected]@indusind.com
The last four digits of your credit card number are being displayed to assure you that this is an authentic communication related to your indusind bank credit card account.
Indusind bank states:

The contents hereof are confidential and may not be reproduced or distributed in whole or in part without prior written consent of induslnd bank. Induslnd bank shall have no obligation to update, modify or amend this publication or to otherwise notify a reader in the event that any matter stated herein, or any opinion, projection, forecast or estimate set forth herein, changes or subsequently becomes inaccurate. This communication is provided for information purposes only. It is not an offer to sell, or a solicitation of an offer to buy, any security, nor to enter into any agreement or contract with induslnd bank or any affiliates. Any offering or potential transaction that may be related to the subject matter of this communication will be made by a separate and distinct documentation and in such case the information contained herein will be superseded in its entirety by such documentation in final form. Neither induslnd bank nor any of its affiliates/associates sh all have any liability whatsoever to any person on account of the use of information provided herein. Please do not reply to this mail as it is a computer generated mail. Please discard the mail, if you are not the intended recipient of the mail or the mail has reached you inadvertently.
For more information, e-mail us at premium. [protected]@indusind.com.

—
Regards,
Tandur satyanarayana
Procurement manager
Satyanarayana. [protected]@zoylo.com | +[protected]
Cid:image006. [protected]@01d15b74.08c3aaf0

Cid:image003. [protected]@01d15aae.3696d900 cid:image004. [protected]@01d15aae.3696d900 cid:image005. [protected]@01d15aae.3696d900 cid:image006. [protected]@01d15aae.3696d900 cid:image007. [protected]@01d15aae.3696d900
www.zoylo.com |[protected]

—
Regards,
Tandur satyanarayana
Procurement manager
Satyanarayana. [protected]@zoylo.com | +[protected]
Cid:image006. [protected]@01d15b74.08c3aaf0

Cid:image003. [protected]@01d15aae.3696d900 cid:image004. [protected]@01d15aae.3696d900 cid:image005. [protected]@01d15aae.3696d900 cid:image006. [protected]@01d15aae.3696d900 cid:image007. [protected]@01d15aae.3696d900
www.zoylo.com |[protected]

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I took car loan from the bank Indusind, have shared all the required documents to process it and it has been done.
Is responsible or not to send/share the document of "list of EMI's, interest rates and dates"..to the customer??
The person who contacted me(Mr. Ravindar)working with Indusind Bank was so rude and he explained me clearly that all the information which you guys providing about the loan has to be noted on paper(i have to note it down on my own).
There is no clear information of my loan, how can i pay the amount without knowing all..

Name- neeraj sharma
autoloan personal(dn004149hg)
sir/ma'am, in my cibil report it shows that i have and overdue of 16000rs for the loan which started in 06/01/2010 and current balance is 275701 however there is no current balance left or overdue. Loan has been cleared but it still shows in my cibil report. Please update this record from your side.
Thank you.

Pan: absps9875q
conatct-[protected]

Dear Sir / Madam,

I am Ajay Gaikwad, i have received Indus land bank credit card 20 days back.but still not received its pin.Please send me credit card pin.

My credit card number is : 44** 8*** **97 ***6

Also i haven't received as your bank executive promised me to give gift as US Polo wrist watch and Samsung power bank.I wondered when i received credit card statement of my credit card of 547 rs today.
Could you please provide me details.

Thanks,
Ajay N Gaikwad
[protected]

Indusind Bank — Complaint about the Misbehavior of one of your Branch Manager Mr. Salil Gargh (Bhayander East Branch)
I Have account in you bank A/C No=[protected], Shree M.B Trade Center Bhayander East Branch.
The Branch Manager Of your Bhayander East Branch is misbehaves with me and talking very rude to me.

Pls Clear this the manager is now seance how to talk with Customer.

Pls Contact to me
Shailesh Jain
[protected]

Dear sir control no.[protected] loan account no DDA00389l it's detail is wrong this detail given in cibil . this detail match with me that is wrong detail. because i have no loan from your bank . please correct it and please remove from cibil. my self:- dharmendra singh s/o bhanwar singh
Add:- c/o bela agrawal ward no.-13 near icici bank fatehnagar dist. udaipur pin-313205.
i face this problem from july-2016
Please...

Hello sir...
I m from indore. My atm card had hooked into induslnd atm machine on 4dec 201616 located at saket square old palasia indore. There were no guard and i also called on customer care number but i did not get a proper reply from them. So many people suffered from this problem... Please contact me on this no.-[protected] and resolve my problem as soon as possible.
Thank you

Date: 1/12/16
IndusInd Credit Card dept
I have received 3 calls today and they were filled with derogatory remarks, harassment, mental torture and insulting words. I have the call recordings and would approach the court, if required.

I need this employee to be terminated and black listed.

I have tried to be as polite as possible unlike the caller

I took a loan last year dec, 2015. Without my confirmation on the roi and processing fee my loan amount was disbursed. After repeated complain bank just provided me the agreement copy which the executive generally force to sign without filling full loan details. Also i was informed that the preclosure would be nil after 12 emi.
Hence you couldn't help me with roi and processing fee, so requesting you to waive off the preclosure charges and guide me a easy way to close the loan.

Respected Sir / Madam,

Iam vishal pillai i have already raised so many complaint regarding my bank branch and Customer service, After raising the complaint i had received a call from indusing bank by today the manager called me and she said i will not pay you your money so what ever you can do try your best cause from head office of indusind bank they have not approved your banking revert of your cash .. So sir really even after raising the complaint to consumer complaint department iam helpless so sir kindly help me to recover my money back

Hi,

Im a credit card user o[censored]r bank & I paid outstanding amount as I was promised that remaining about will converted to EMI. However, after paying 12, 200 Rs. Nobody gives a damn and now wants me to pay again the minimum amount.

Kindly look into matter on priority and have an Escalation desk personal call me by EOD else I'll file complain 8n consumer court this is absurd.

Thanks,
Paritosh Khanna
[protected]

I want to open an account in you bank Sadar Bazar Branch Gurgaon.I had given the appilcation for new acc. On 11 nov. And on 12 nov i got my application ref no - AO-[protected]-IB. Today 19 days is completed but i didnt get any update on my application.When i visited your branch they tell ur account will open in next 2 working day its been saying from 18 days but no update is there. Today when i go the branch one of your executive MANNU misbehaves with me and talking very rude to me.When i say just tell me your name i will file a complaint against you then he said my name is mannu and do whatever you want to do if you want to complaint you can do it.Is this the way ur executives deals with customer, is this the way the banking of bank.
Kindly take some strict action against him as soon as possible.Kindly make sure he should appolozise for his rude behaviour.
Thank You
Saransh Saini
[protected]

MY LOAN A/C NO.[protected] LOAN AMOUNT RS.600000/-
As I am the one earner at my home monthly Rs.16851/- I am paying. I am unable to manage my family expenses after this EMI. I planned to close the loan from saving for my Daughter's marriage. For pre closing you are charging Rs.20145/- and interest 4451/- . So far I have paid interest of Rs.1, 07, 556/-. I request you to kindly waive of the charges Rs.24596/- Pls help me.

I many time request to bank email address but yet to my problem not resolbe bank addting negative money my accoutns
My name: Rohini Kumar
Acc number :[protected]

now my account negative balance -3674 rs how can i reslove
i allreday request to bank email address close all service my account in future not add negetive money bank accouts bank not yet to done
My registered mobile number : [removed]

This is a kind request for all the IndusInd Bank credit card customer, please do n't use IndusInd Bank CC, as they are making fool by committing wrong commitment..

April 2016, I was making the IndusInd bank credit card payment thru online payment gateway and my transaction got failed for 4 times. I called customer care IndusInd bank and shared all the information. The customer executive advised me, please make the payment & call customer care about the same.
I did the same as per his guidance & relaxed. Next month I got a late payment charges & called customer care for reversal. Got a confirmation for reversal but I am not getting any reversal for that. And after that I've not used the card and calling every month for the reversal, same response I am getting but nothing happening. Now my outstanding is INR 8100/- without spending a single penny. Finally one customer care executive confirmed me with positive assurance that make the payment, I'll check all your previous complain & 100% you will get reversal from May month. I made the payment & now they are saying reversal is not possible. Really they are chitters & making people, I am holding almost 6 credit cards and never faced this issue in any of them except this bank. They will force people & push the card with good node, but very poor service.

Few of my complains -
1733
49456
10863 - Rahul
659658 - Kanna
57424 - Hamid

Thanks,
Uttam