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IndusInd Bank Complaints & Reviews

3.1
Updated: May 5, 2026
Complaints 2201
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IndusInd Bank reviews & complaints page 83

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S
sudhakar Reddy Nagolu
Feb 23, 2017
Resolved
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Website: www.indusind.com

I have received a call from Askshatha from Indusind bank sales department in Jan 2017 and she told me that bank is going to launch new credit card, as apart of launching offer we are offering the below benefits to you and today is the last date to apply.

1) There no joining fee and maintenance charges with this card.
2) Every month you will get two movie tickets.
3) Petrol surcharges are completely waived off.
4) 10% discount on online purchases.

After seeing the benefits I said Ok to apply. she send person for document collections, it took almost a month to complete the document and KYC process.

I have received new Indusind credit card on 10th Feb 2017, As soon as I received credit card I have called customer care and cross checked about the above offers, customer care rep told that was false information. Then I asked to log an compliant, she logged an compliant on 11th Feb 2017 and told me that you get call back from back-end team within 5 working days.

I didn't receive any call till today, even after I made couple of follow up calls on 19th Feb 2017 & 22nd Feb 2017.

I am not sure what should I do at present. could you please guide me what should I do next.
Apr 4, 2017
Complaint marked as Resolved 
IndusInd Bank customer support has been notified about the posted complaint.
Verified Support
Mar 03, 2017
IndusInd Bank Customer Care's response
Hi Sir,

Regret the inconvenience caused. We understand that your concern is addressed appropriately by Premium Care Team

Thanks,
Team IndusInd Bank
Jun 01, 2018
Updated by sudhakar Reddy Nagolu
Resolved
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    R
    from New Delhi, Delhi
    Feb 22, 2017
    Resolved
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    Resolved

    Address: New Delhi, Delhi, 110059

    My Indusind Bank Account was freeze by Indusind bank dated on 01st Dec. 2016. I have registered lots of complaint against it by call center as well home branch but they didn't resolve the matter now. I have tired to go there frequently but this matter not resolve yet. Please help me resolve the matter or close the bank account and return my rest money which has been into my bank account.
    Mar 25, 2017
    Complaint marked as Resolved 
    IndusInd Bank customer support has been notified about the posted complaint.
    Feb 22, 2017
    Updated by [email protected]
    My Account no. is[protected] and registered mobile no is [protected]
    Feb 22, 2017
    Updated by [email protected]
    If not resolve it coming Tuesday i will be taken to all matter in consumer court also.
    Verified Support
    Feb 22, 2017
    IndusInd Bank Customer Care's response
    Hi Vinu,

    We regret the inconvenience caused. We have referred your complaint to the concerned team. Our official will connect with you shortly.

    Thanks,
    Team IndusInd Bank
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      S
      sudeep1984
      from Delhi, Delhi
      Feb 21, 2017
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      Address: New Delhi, Delhi, 10019

      This is to inform you that I am credit card holder of the IndusInd bank I have lost my job from the snap deal in month of October 2016 and I am seriously facing financial problem from last six months and I inform the recovery agent that write now I don't have a job but they are regularly called me and used abuse and threaten language. They are threatening me that "we are insulting your wife in front of your colony people that you are not paid in due of credit card bill.
      Mar 28, 2017
      Complaint marked as Resolved 
      IndusInd Bank customer support has been notified about the posted complaint.
      Verified Support
      Feb 22, 2017
      IndusInd Bank Customer Care's response
      Dear Customer,

      We regret the inconvenience caused. To further look in to the matter, we would request you to share your contact details with us at [protected]@indusind.com and somebody

      from our team will get in touch with you to assist with your concern at the earliest..

      Thanks,
      Team IndusInd Bank
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        S
        Sampotter2017
        from Gurgaon, Haryana
        Feb 21, 2017
        Resolved
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        Address: Gautam Buddh Nagar, Uttar Pradesh, 201307
        Website: www.indusind.com

        Hi IndusInd team,

        My company moved all our Salary accounts to another bank for better services. After a certain time, my IndusInd account got converted to Savings. Now, they have a suspended account which I am not using from last 1.5 years or so but they are still maintaining negative balance and debiting amount on it every month. I am not ready to pay the amount. Please contact me.
        Mar 26, 2017
        Complaint marked as Resolved 
        IndusInd Bank customer support has been notified about the posted complaint.
        Verified Support
        Feb 22, 2017
        IndusInd Bank Customer Care's response
        Dear Customer,

        We sincerely regret for the inconvenience caused. To further look in to the matter, we would request you to share your contact details with us and somebody from our team will get in touch with you to assist with your concern at the earliest.

        Thanks,
        Team IndusInd Bank
        Dated.23-Feb-17 I m going to indusind bank Rajkot main branch for my small query of cheque bounce but the oprater & some other person misbehaving & very Rudely talk with me. my account continue with this bank from June 2010.but this April may my all 7 account closed & shifted other banks I m very disappointed from this Bank.
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          S
          sambkk
          Feb 21, 2017
          Resolved
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          Resolved

          Dear Sir / Madam

          I am having an NRE/ NRO account with your NRI Branch office and facing a very poor service from your Ahmedabad branch

          I had send money on 8th feb to my NRE account and inform your MR Ankur Sharma the same days, he said will revert soon but its more then 2 week we never respond to the request .

          Do let me know whom to approach for such kind of problem, and why i trust the service service of such a bank who dont know how to service the client

          Please suggest me the better way to get your service or i look for other option . And also i need a serious working guys who can handle our account more carefully .

          Regards

          Sanjay
          Bangkok, Thailand
          May 11, 2017
          Complaint marked as Resolved 
          IndusInd Bank customer support has been notified about the posted complaint.
          Verified Support
          Feb 22, 2017
          IndusInd Bank Customer Care's response
          Dear Customer,

          We regret the inconvenience caused. To further look in to the matter, we would request you to share your contact details with us at [protected]@indusind.com and somebody

          from our team will get in touch with you to assist with your concern at the earliest..

          Thanks,
          Team IndusInd Bank
          Feb 24, 2017
          Ak Bishnoi's response
          ASHOK LEYLAND Four vehicle loan
          vehicle no .RJ 07 GA 8528 INDUSIND Bank
          Feb 24, 2017
          Ak Bishnoi's response
          loan account no. RRM0372D
          INDUSIND bank says one vahcile loan instalment Rs 25300/- is due.
          but I fill instalment Rs 25300/- by cheque .
          cheque no. 28507 is clearing and debit from account ., .

          but INDUSIND bank says. instalment due...
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            G
            Glendpenha
            from Mumbai, Maharashtra
            Feb 20, 2017
            Resolved
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            Address: Mumbai City, Maharashtra, 400070
            Website: Indusland bank

            Hello,

            This is to bring to your notice that this Asst. manager as he claims by the name of Rohit Singh (Andheri MIDC branch) can't speak in English for nuts. When I am having a conversation in English, he tries to converse in Hindi.
            This is really rude and was yelling at me over the phone for payment which was overdue. I understand it's my fault since I defaulted on my payment and could not make it on time but that doesn't give him or anyone this right to threaten me.
            He stated that it's not my problem you have to make the payment.. I am really worried about if I am banking with a bank or some local goons.
            I have made my payment but I really don't want to deal with such organizations.. He tells you either before, borrow or steal but I want the payment.
            I would never recommend such bank to anyone.
            Soon once my medical issues are resolved, I will try to settle all my dues and close the card.

            Regards,
            Glen D'penha
            Feb 23, 2017
            Complaint marked as Resolved 
            Sorry, erroneously marked as resolved... This bank is the worst bank ever... Infact they don't even address to your complaint. I have not got a single call or revert yet
            IndusInd Bank customer support has been notified about the posted complaint.
            Feb 20, 2017
            Updated by Glendpenha
            There has been no action by indusland bank... Not even an acknowledgement... The person mentioned in the complain was such freak, I am not on what basis he was hired...
            Verified Support
            Feb 20, 2017
            IndusInd Bank Customer Care's response
            Dear Customer,

            We regret the inconvenience caused. To further look in to the matter, we would request you to share your contact details with us at [protected]@indusind.com and somebody from our team will get in touch with you to assist with your concern at the earliest..

            Thanks,
            Team IndusInd Bank
            Feb 23, 2017
            Updated by Glendpenha
            The details are with indusland and the preferred time to call as well... Since I was not able to answer the call couple of days back, I advice them to call me at a convenient time slot. Tried calling them but no response... The worst banking experience ever...
            My sb a/c is blocked on 25-1-17. my sb a/c no[protected] chetan thakar.i have submitted all kyc documents to the miller ganj br ludhiana but still my a/c is showing blocked? who give me my loss. i need my money urgent but a/c is blocked. can i proceed to file case in high court against this fraud bank. regards chetan thakar . [protected]
            I m having account in millerganj gill road branch. The staff issued me two debit cards in my two accounts without my consent and without my signature.they have done my signature themself

            Please reverse my money.I have not signed any form and I have not given any consent
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              V
              vashibhavini
              from Naduvattam, Tamil Nadu
              Feb 17, 2017
              Resolved
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              Resolved

              Address: Vadodara, Gujarat, 390010
              Website: indusland bank two wheeler cust complainao

              I was buy active by ur bank and paid all 18 instalment without bouncing then i was parchase onther activa from ur bank n after buying two months no any instlment presant in my bank for clearing in between bank exicutive two time cm at my hm and signup all my loan document again at that timi iwas asked him whts problem why u not presant my loan cheque in to my bank he said some paper issue ur loan first instalment cm on 1-12-16 so i withdraw my cash from bank my instalment dt 21st and at that time balalnce avilable in my ac then why should i pay panelty charge of cheque bpunce pls cl me persnlay on my [protected] ph number
              Mar 24, 2017
              Complaint marked as Resolved 
              IndusInd Bank customer support has been notified about the posted complaint.
              Verified Support
              Feb 18, 2017
              IndusInd Bank Customer Care's response
              Dear Customer,

              Regret the inconvenience caused. we have forwarded your concerns to the relevant team. Our official will connect with you shortly.

              Thanks,
              Team IndusInd Bank
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                K
                K.RajaLakshmi
                from Noida, Uttar Pradesh
                Feb 17, 2017
                Resolved
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                Resolved

                Address: 600002

                I applied for a Credit Card with a Bank and it got rejected saying My CIBIL score is Default. When i checked that i was very shocked to see that there was delay in My payments for My Bike Loan from Indusind bank. Only once the cheque was bounced since the customer told the due date wrong and the amount was not sufficient at that time. Other than that no delays in the due payment. Then why you didn't clear my cibil. About 1 year I am getting rejected on all my loans. Its not good on your part. Please do the needful ASAP.
                Amount Rs. 25, 000
                Date opened[protected]
                Date closed[protected]
                Last Payment[protected]. Please send rpy mail to [protected]@gmail.com
                Mar 23, 2017
                Complaint marked as Resolved 
                IndusInd Bank customer support has been notified about the posted complaint.
                Verified Support
                Feb 18, 2017
                IndusInd Bank Customer Care's response
                Dear Madam,

                We regret the inconvenience caused. Request you to share your contact number or write to us at [protected]@indusind.com in order to assist you further.

                Thanks,
                Team IndusInd Bank
                Verified Support
                Feb 18, 2017
                IndusInd Bank Customer Care's response
                Dear Madam,

                Our apologies. We have forwarded your concerns to the relevant team.

                Thanks,
                Team IndusInd Bank
                Verified Support
                Feb 20, 2017
                IndusInd Bank Customer Care's response
                Dear Madam,

                As per the update, request you to remit the due of INR 215.31 which is still pending against the loan account. Post affecting payment you can write to [protected]@indusind.com and confirm us for CIBIL refresh.

                Thanks,
                Team IndusInd Bank
                Dear Customer,

                We regret the inconvenience caused to you. You can now raise an on-line dispute for any data inaccuracy reflecting in your report. Please fill and submit the dispute resolution form available at: https://www.cibil.com/dispute/

                Once you have raised the dispute CIBIL’s Dispute Resolution Team will analyze and route the dispute to the respective Credit institutions for confirmation. Please remember that CIBIL cannot modify any information in the database without confirmation from the relevant Credit Institutions.

                Regards,
                Team CIBIL
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                  Pravin Sankeshwari
                  from Mumbai, Maharashtra
                  Feb 16, 2017
                  Resolved
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                  Address: Pune, Maharashtra, 411014

                  I have taken a personal loan from indusind bank on the basis that i will get foreclosure charges as 0% after discussion with an employee of indusind. After receiving the sanction letter it was mentioned as 4%, against which i called the employee again and asked about this..He said the bank has its own internal records and they dont disclose it to the customers and i dont need to worry. I have the entire conversation recorded on my phone. But now they are cheating saying that i need to pay 4% foreclosure charges. Its a fraud bank playing with the customers. I never delayed my EMI with this bank and they are not treating their customes well.
                  Mar 29, 2017
                  Complaint marked as Resolved 
                  IndusInd Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 18, 2017
                  IndusInd Bank Customer Care's response
                  Dear Customer,

                  Regret the inconvenience caused. Request you to share your contact number or write to us at [protected]@indusind.com in order to assist you further.

                  Thanks,
                  Team IndusInd Bank
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                    K
                    KARAN SHETTIGAR
                    from Pune, Maharashtra
                    Feb 16, 2017
                    Resolved
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                    Resolved

                    Address: Thane, Maharashtra, 421503
                    Website: www.eosglobe.com

                    Dear sir,
                    My name is Karan shettigar i reside at badlapur i made the cheque of 8000 to clear in the united bank of india bank a/c the cheque clear notification received in morning by the bank but at evening i received one more notification yours 8000 is debited & when i checked the passbook it was mentioned your a/c is blocked. Please provide me the reason ASAP & what procedure should be followed regarding this issue further

                    Thanks & Regards,
                    Karan Shettigar
                    Mar 20, 2017
                    Complaint marked as Resolved 
                    IndusInd Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 16, 2017
                    IndusInd Bank Customer Care's response
                    Dear Sandip,

                    We sincerely regret for the inconvenience caused. To further look in to the matter, we would request you to share your contact details or write to us at [protected]@indusind and somebody from our team will get in touch with you to assist with your concern at the earliest

                    Thanks,
                    Team IndusInd Bank
                    Verified Support
                    Feb 16, 2017
                    IndusInd Bank Customer Care's response
                    Dear Karan,

                    We sincerely regret for the inconvenience caused. To further look in to the matter, we would request you to share your contact details or write to us at [protected]@indusind and somebody from our team will get in touch with you to assist with your concern at the earliest

                    Thanks,
                    Team IndusInd Bank
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                      B
                      bitspilani
                      from Delhi, Delhi
                      Feb 15, 2017
                      Resolved
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                      Resolved

                      Address: Gurgaon, Haryana, 110051

                      Staff of Indusind bank approached me for credit card issue as I was maintaining savings account with them. They asked me to sign certain papers .
                      and marked lien to my fixed deposit with them. Wrong credit card was issued after giving false information. Now they are not cancelling credit card which I have never used and also not releasing my fixed deposit. They are giving no attention to numerous complaints to their customer care centre and online complaints .
                      Mar 19, 2017
                      Complaint marked as Resolved 
                      IndusInd Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 16, 2017
                      IndusInd Bank Customer Care's response
                      Dear Sir/Madam,

                      We regret the inconvenience caused. Request you to share your contact details or write to us at [protected]@indusind.com to enable us to assist you.

                      Thanks,
                      Team IndusInd Bank
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                        A
                        AIrmech Solutions
                        Feb 14, 2017
                        Resolved
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                        Resolved

                        Address: 110092
                        Website: www.indusind.com

                        I would like to inform you that i have submitted all supporting documents of M/s AIRMECH SOLUTIONS in your branch Induslnd Bank Ltd. G-11 & 12, RG square Mall, Plot No 2, LSC IP Extention, Patparganj, New Delhi- 110092, India, along with cheque of Rs. 25000/- on dated 08.02.2017 for current account opening. It was said to me that my account will be opened with in 2-3 days. Today 4th day has passed away but still i am waiting for the account. I am not getting any reliable update or status accordingly from your above mentioned branch.

                        I request you to please return my all signed documents along with cheque on my address as soon as possible. Now i am not interested to open any account with Indusind Bank.
                        Mar 19, 2017
                        Complaint marked as Resolved 
                        IndusInd Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 15, 2017
                        IndusInd Bank Customer Care's response
                        Dear Customer

                        We sincerely apologize for the inconvenience caused. To further look in to the matter, we would request you to share your contact details with us and somebody from our team will get in touch with you to assist with your concern at the earliest

                        Thanks
                        Team IndusInd Bank
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                          V
                          Vml360k
                          from Delhi, Delhi
                          Feb 13, 2017
                          Resolved
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                          Resolved

                          Address: 493221

                          Hi,
                          Sir, Am Vimal kumar vaishnav my a\c no[protected], and adhar no.[protected] Raipur C.G. my pin code 493221 not 492001, plz mind and update,
                          My problem - sir am requisted ur costemer care person for net banking in my a\c and bank sending me login password 10 days, but am not rec my password
                          and get call back induslnd bank for docket no. & i call overnight service but no sollution my problem plz provide me my login id & password...am waiting...

                          Your
                          Vimal kumar Vaishnav
                          Mob : [protected]
                          Ring road-2, near jhabak petrol pamp, Sarora (majdoor nagar) Shiva tample
                          post-sarora, Raipur C.G.-493221
                          Mar 17, 2017
                          Complaint marked as Resolved 
                          IndusInd Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 14, 2017
                          IndusInd Bank Customer Care's response
                          Hi Vimal,

                          Regret the inconvenience. We have forwarded your concerns to our relevant team. Our official will connect with you shortly.

                          Thanks,
                          Team IndusInd Bank
                          After paying the entire outstanding, I called Indusind customer service for cancelling my Indusind aura credit card but request for cancellation was refused.
                          Now that I will not pay a single penny if another liability gets created.
                          Hence please cancel the card and confirm.

                          Regards

                          Anup Prasad
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                            Arun Raju pk
                            from Mulki, Karnataka
                            Feb 12, 2017
                            Resolved
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                            Resolved

                            Address: 560078

                            All the code of conduct, ethics, values, policies. All are jokes from this bank. And bank being called as customer centric is a sinful lie.

                            I am an existing credit card customer. Customers get harassed from the collection team.
                            The surprise here is that I get calls from the collection team even on sundays-here is the number[protected] there is more. I have repeatedly raised a complaint with the customer care (complaint no's 87681 & 48625)
                            I only asked them to not call me until the due date and not to remind me calling 10times everyday.

                            I would never in my life again be a part of INDUSIND bank and would not even recommend as well.

                            First thing is to clear the credit card due and close the relationship with this bank is what I've understood.

                            And I would kindly request the bank to not call itself as being customer centric and would look funny if the bank is aiming towards acquiring customers.

                            Arun
                            Mar 16, 2017
                            Complaint marked as Resolved 
                            IndusInd Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 13, 2017
                            IndusInd Bank Customer Care's response
                            Hi Arun,

                            Regret the inconveniece caused. We request you to share your contact details or write to us at [protected]@indusind.com to enable us to forward the details to our relevant department.

                            Thanks,
                            Team IndusInd Bank
                            This is in regards to non payment of my Card No : xxxx5370. As you can see the email followups, i have been writing to the bank about my problems and also have been speaking to various people in your bank, have come down to your Head Office in Kalina and have spoken to person name Adil, Over the phone with Vishal who had asked us to make a payment of 500 Rs and who told after this payment case will be with him. There after i am still getting lots of calls and people coming to my place. One of them is Shyam Rajwal who has come to my place in my absence and has been threatening my wife, creating nuisance in the vicinity, trying to shout and gather neighbours, my wife has asked him to come when i am present. also she has spoken to his Manager Tushar over the phone who is also rude and threatening her to make payment anyhow. Dear team, i have lost 3 jobs last year but still was able to make payments on time, my wife is having spinal and mental issues for which her treatment was going on last year right now i have stopped because i cannot afford the treatment and she is unable to work as of now. My sister was working but she is married last year. I was the whole and sole earner of the family. As of now i haven't been paid from my previous job amount of 80k + and i am trying to chase them, my rent is pending for last 3 months, i have been managing my payments last year after job losses but this one was big for me. I am trying to find a good job but to my avail not able to get any. Checking of my current situation even if i get one i will not be able to repay the entire amount immediately. I therefore request the bank to come to a middle ground. Fix one amount, equate it to a monthly EMI of around 2K coz my salary wont be above 25k and i have to manage other expenses and give me a final closure letter on that amount. I am ready to go down this path starting from 2 months down the line. I have spoken to multiple people over the phone but they are not ready to give the solution. In case as my wife stays alone at home and she is being threatened also she has gone through trauma in the past, if anything happens the person for collection will be responsible as they have been informed to come when i am at home. Its a request to understand my situation and take into consideration and come to a middle ground to a solution, its been 2 months i have been chasing it. This type of behavior i will have to file a complaint in banking ombudsman for such type of people coming to my house.
                            I have spoken to Adil and Tushar today over the phone today and have asked them to come to a solution. They both are very rude and have been asking payment. I have told Adil i will be able to pay from next month that too amount of 2 - 3000 k per month. I have asked them to come to considerable amount and help me out with a loan or a permanent clousre of account with a fixed monthly payment. They are sending this guy named Shyam to my place stating he has the authority to sit at my place everyday until 7 for the payment and even in my absence if my wife is alone they will still send him to my place. Its since Feb i have spoken to Adil and their actions are the same about recovery agent harrasing and shouting. Threatening to take payment anyhow going to society office and defaming. Hence, i spoke to them again for the last time and they were still the same. I ahd written about this the last time and spoken to Adil about it when i was in branch. I have filed an official complaint to Banking ombudsman of RBI as its more than a month as there is no action being taken. Attaching the copy of the same.
                            Thanks and Regards,
                            Vikram
                            Hello team,

                            I thought I closed by cc bill with indusind bank as there was no notifications from the bank for almost 1 and a half year. Suddenly in last couple of weeks I have started receiving calls from ur agents stating that my dues are pending and they keep calling me every 2 or 3 hours... Untill I don't answer the call. If I don't answer the call they call my wife... Not sure how did they get her number as it's not listed any where... Can u please check and let me know... All I need is I should not receive any calls... And reading thru the reviews I have seen agents been rude and keep visiting customers house when he is not available.
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                              M
                              madhu4india
                              from Bengaluru, Karnataka
                              Feb 11, 2017
                              Resolved
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                              Resolved

                              Address: Bangalore, Karnataka, 560036

                              Hi,

                              Could you please help to resolve the problem.

                              Someone got my credit card details and made transaction in mmtrip for hotel booking on[protected] for the amount of rs.938/-.

                              I have submitted dispute form (Pfa) in the same day and deactivated credit card.

                              Till now i didn't get reply from indusbank but they generate creditcard statement for two months with late payment fee.

                              For the amount rs.938, after late payment, now it is rs.2000.

                              Please note as they didn't revert for my complaint/problem for the unauthorized transaction, but ask me to pay the transaction amount with late payment fee.

                              Please help and resolve the problem as i am not responsible for the transaction done by others.

                              Please do needful.

                              Thanks & regards,
                              Madhu
                              [protected]
                              Apr 22, 2017
                              Complaint marked as Resolved 
                              Hi, I am requesting to re-open the complaint. Complaint is to reverse the invalid transaction for the amount of Rs.980/- and raised request on 9-12-2016 and resolved, reversed after 3 months for amount of Rs.980/- but here new complaint start as they put Rs.2000/- late payment for the 3 months. Now i need to pay 3 months late payment fee in which i have made payment Rs.300 due amount for the Feb 2017, remaining balance amount need to pay for the month April 2017. Please assist me. Thanks & Regards, Madhu
                              IndusInd Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 13, 2017
                              IndusInd Bank Customer Care's response
                              Dear Customer,

                              We have forwarded your concerns to our relevant team. We shall revert to you shortly from [protected]@indusind.com

                              Thanks
                              Team IndusInd Bank
                              Apr 22, 2017
                              Updated by madhu4india
                              Complaint resolved by reversal of invalid transaction as they have done the investigation for 3 months and reversed amount of Rs.980/- and put 3 months late payment fee+Interest+Service tax of total amount Rs. 2000/-.

                              I am requesting the Govt of India take my complaint and take action against all fraud Banks like this.

                              I am pissed off and worried :-( how fraud banks making money by putting unnecessary charges on customers head.

                              Thanks & Regards,
                              Madhu
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                                N
                                narenpatel45044
                                from Ahmedabad, Gujarat
                                Feb 10, 2017
                                Resolved
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                                Resolved

                                Debited penalty for non maintenance of account balance without any notification

                                Dear Concern,

                                Today, i was just shocked after seeing my wife's account (previously salary account) statement after long time. There was sequentially debit with description "To non maintenance charge Mar 2016" from March 2016 till Dec 16 as on current date.
                                Followings are the debit made by Indusind bank
                                To non maintenance charges MAR 2016 - 444.68
                                To non maintenance charges Apr 2016- 329.72
                                To non...
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                                S
                                subhajit bhandari
                                Feb 10, 2017
                                Resolved
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                                Resolved

                                Address: Kolkata, West Bengal, 700059
                                Website: www.indusind.com

                                I tried to withdrawI Rs 2500/- so, I made ATM transaction through ICICI ATM on 08/02/17, the same amount got debited from my Indusind a/c but I could not receive any amount from ICICI ATM which I made. Till now the amount not crediting in my Indusind A/c I request you to take necessary action against this kind of harassment and do the needful in this emergency situation

                                Thank you
                                Subhajit bhandari
                                Jan 25, 2023
                                Complaint marked as Resolved 
                                Till they are processing LOL
                                IndusInd Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 10, 2017
                                IndusInd Bank Customer Care's response
                                Dear Customer,

                                We regretfor the inconvenience caused. Thank you for sharing your details with us. We have forwarded your details to the concerned department & somebody from our team will call you at the earliest to assist you with your concern.

                                Thanks
                                Team IndusInd Bank
                                Feb 15, 2017
                                Updated by subhajit bhandari
                                how much time is required for refund. It was an worst experience with you people. just disgusting. very very poor service, with this kind service you should not run a bank you better try to sell sabji.

                                thank you
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                                  S
                                  subhajit bhandari
                                  Feb 9, 2017
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                                  Address: Kolkata, West Bengal, 700059
                                  Website: www.indusind.com

                                  I tried to withdrawI Rs 2500/- so, I made ATM transaction through ICICI ATM on 08/02/17, the same amount got debited from my Indusind a/c but I could not receive any amount from ICICI ATM which I made. Till now the amount not crediting in my Indusind A/c I request you to take necessary action against this kind of harassment and do the needful in this emergency situation.
                                  And I

                                  Nor I received any evidence like failed transactional receipt from icici atm or transaction id in my communication phone number from indusind bank
                                  PFA.

                                  Thank you
                                  Subhajit bhandari
                                  IndusInd Bank customer support has been notified about the posted complaint.
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                                    R
                                    Raees Khan Khan
                                    from Dalsingh Sarai, Bihar
                                    Feb 9, 2017
                                    Resolved
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                                    Resolved

                                    Address: New Delhi, Delhi, 110062

                                    Today I visited in saket indusind bank for check issue. I asked about how to issue my new name check book. There is a lady she says please deposit 80 rs rupees at cash counter. I goes to cash counter he is busy with his phone after that I submit 100 rs with cash slip he saying you fill wrong information fill it again and he throw slip in front of my face at the counter I said you don't know how to treat a client after that he says (chal ja yaha se) I fill up cash deposit slip again and given to him. There is bank manager also there but he is useless he also not rectify my my issue. I had never seen this type guys. I am a regular client of your bank last 4 years. I think in don't want to continue with bank. And I will publish this complaint all over social media also and never suggest any people to connect with your. If I compair to govt bank they do good job as compair to your indusind bank. If you guys have some standard then please look at this matter and contact me on [protected]@gmail. Com
                                    Mar 16, 2017
                                    Complaint marked as Resolved 
                                    IndusInd Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Feb 13, 2017
                                    IndusInd Bank Customer Care's response
                                    Hi Raees,

                                    We regret the inconvenience caused. Request you to share your contact details or write to us at [protected]@indusind.com to enable us to assist you.

                                    Thanks,
                                    Team IndusInd Bank
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                                      A
                                      Akash Karotiya
                                      from Noida, Uttar Pradesh
                                      Feb 7, 2017
                                      Resolved
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                                      Resolved

                                      Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                                      Website: indusind bank

                                      Dear sir
                                      I have a sellery account with your indusind bank.but my account is not active right now . i have one issue your bank this is my sellery account maintnance balance 0 but right now my account 5198 balance negative balance show. my customer id 31838120 and account no.[protected] .
                                      right now my account is unactive so please i request you remove my account all charges
                                      thanks and regards
                                      akash karautiya
                                      [protected]
                                      Mar 20, 2017
                                      Complaint marked as Resolved 
                                      IndusInd Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Feb 13, 2017
                                      IndusInd Bank Customer Care's response
                                      Hi Akash,

                                      We are looking into the concerns you have highlighted and will get back to you shortly.

                                      Thanks,
                                      Team IndusInd Bank
                                      Verified Support
                                      Feb 15, 2017
                                      IndusInd Bank Customer Care's response
                                      Dear Customer,

                                      Thank you for your patience.

                                      This is with reference to your query posted on social networking site regarding Non Maintenance of charges levied in account.

                                      We understand that branch official Ms.Aditi Chauhan has contacted you and all your concern relating to Non Maintenance of charges in account has been addressed.

                                      We also understand that you will be visiting branch shortly to complete the Account closure procedure.

                                      Assuring you best of our services.

                                      Thanks,
                                      Team IndusInd Bank
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