IndusInd Bank Complaints & Reviews

They Deducted 230 rs after withdrawal cash of 2000 rs on 25/11/2016 Mid Night 12 and they have already deducted 9000 rs as banking charges one time regarding this i spoke to customer care but they are not responding me .. Respected Sir/ Madam . Really Indusind bank loot customer Money so kindly look into this matter my previous Complaint (PMOPG/E/2016/0496439 And PMOPG/E/2016/0506728) Kindly close this banking service in india cause they support black money holders.. and Cheat all poor customer Has a INDIAN i have raised my complaint to Consumer complaint department So Kindly help me with this issue and close the indusind banking service in india

Tried opening an account in Indus ind- I gave a cheque at your branch in Prabhadevi.For which I received this msg

"Your account opening application is received on 05 Oct and will be processed in 6 working days.."

After this money was promptly deducted- I gave all the proofs my adhar card, voter id employment proof, present address proof etc .But still my account hasn't been created and its been more than 2 months...

Sir,

I Shalini Srivasta Informing you that I have withdrawn cash from my account using my Allahabad Bank VISA card on 26/11/2016.Time:1047, ATM ID:SW022002, TXN Code:8087 At Marathalli Bangalore location where cash was not dispensed but my account balance debited from my account.

Kindly return my debited money in my account immediatly.

Regards,
Shalini

Hi,

This is dheeraj chauhan, want to make a complaint against one of your executives (telling name as mohit) called me today (24 nov 2016) around 04:50 pm from [protected].

He asked me to go for indusind life time free credit card. on deniying for that, he forced me to tell him the reason why i don't want to go for it. after few seconds he started talking in very rude manner and used very abusive language. you can yourself check recording of call made on my mobile number - xxxxxx2255 from [protected]

Please take an appropriate action against him (other than firing from job) which will be a lesson learnt for him, going forward.

Thanks,
Dheeraj chauhan

Sir, I Manish Chauhan, Employee of bank of India, availed a vehicle loan in 2007. Now the loan is repaid fully but your Rajkot office refused me to give no due certificate and told.me we don't have your records it might be misplaced so you give us one stamp paper and all.i want to know how can an official tell me to bring stamp paper for no due certificate when it's misplaced by him and not by me.even i didn't get it before.i hope you will contact me on [protected] and take necessary action for that.else I don't have any options but to go for ombudsman.

Respected Sir

I have raised a complaint regarding Bank has deducted 10000 with out informing a customer But your Chembur branch Employee have not given me any details regarding the same till date so kindly look into this matter as soon as possible so in can recover my 10000 rs from my account cause the only amount is left for me to manage my college fees
My account details[protected], and when ever i visit the branch they dont even give proper response and in chembur branch they do exchange of black money with high purity customer as i was at bank by evening 5:00 pm evening after coming to know that 10000 was deducted from account while checking it through Atm Chembur indusind bank Employee Exchanging money With privilege customer more that lakhs Rupees to for Percentage of commission

I submitted complaint vide reference number is 45180945 and this has been at nodal and even after a week there has been no response.

Absolutely pathetic if this is the service level of nodal team. The bill seems to have issues and I have requested an explanation however they are least bothered.

My mail sent is as below:

Dear Ms.Meghna/Ms.Anita,

I hold credit card number [protected] of your bank. I have an O/s of Rs. 2 Lac and I need to have clarity in terms of the invoice generated.

I called up your customer care on 5th November to understand the bill as there is a debit transaction of Rs. 18999 reflecting which should not have been there as that was reversal done by Flipkart in May 2016 when I returned the handset procured by them

The nice lady who received the call at 13:20 hours said that its credit entry which is not possible as there is (Dr.) mentioned against it so I checked my bill and again called up at 13:33 hours and spoke for almost 32:03 minutes wherein your customer care executive kept speaking to me and time again putting me hold however he could not make me understand the invoice. After that long time he said he would understand same from his seniors and would call me back which is awaited till date.

I have few simple queries if someone can speak to me and make me understand the invoice:

1. My previous balance is Rs. 183436 and current purchase is Rs. 11362 so it makes total Rs. 194798 so that should be my bill but its Rs. 202603. ????? Which calculation sir/madam.

2. Now other point I paid Rs. 10000 cash so that makes above amount of Rs. 194798 o/s to Rs. 184798 then from where is the higher amount reflecting?????

3. I paid Rs. 10000 however Rs.7804 is reflecting as credited then where is rest amount gone. I would tell you where it is, the transaction which your customer care girl was telling me as its credited its actually debited (remember Rs. 18999 transaction I mentioned above). Its like this Rs. 18999 debited - {Rs. 10000 paid + Rs. 1186 (points credited} = Rs. 7804. So now again query on what grounds is that Rs. 18999 debited.

4. Just for reference you were charging me interest month on month for this Rs. 18999 though the amount was already reverted by Flipkart. This amount has been now credited back to my account only after my complaint. Oooops this makes Rs. 9641 to be credited to my account but its showing only debits else my O/s would have further reduced by Rs. 9641 from Rs. 194798 (check point 1 for this Rs. 194798 calculation)

Overall I have shared my basic concerns so can someone call me and make me understand this stuff. Now please don't come back saying that your right hand side figures are just something else and the debited I am imposed is calculated in some way other. If you have charged me then you should show me on your right hand side figures which is as per attachment.

I need a call please or a senior mail ID who can make me understand your billing and I need to check out previous bills also as now I fear there would be issues with that also.

Apki jalore branck bank me mera a/c h ...RBI ke guide line ke anusar har bank me aap payment change kar sakte h...par apki bank me mere dwara jaane par muje ye kaha gya ki hum change nahi karenge ...hamare paas payment nahi h...muje 4000/- chanhiye the...par unhone change nahi kiye ...par cheque se kar sakte h...change nahi...muje jarurat hone par ..muje payment nahi nhi diya gaya...
dt.17.11.2016
time: 3pm

To,
Indusind bank

Sub : - ridiculous experience from indusind kandivali (w) branch

I bhavin b. jhaveri having multiple accounts (7 accounts family & current account) with your bank kandivali (w) branch. there are 2 queues ie. for bankers and non - bankers for cash exchange, cash deposit and cash withdrawal. i am standing there for 1 1/2hr and in that it came to my notice that indusind kandivali (w) branch are allowing their friends and relatives as a 1st preference. when i was standing in line, the person came after me and finished her transaction within few minutes.
I immediately told to rashmi madam and indusind bank branch manager mr. nilesh shikre about this, but no action or response taken for that. here i am having so many accounts but whats the use of that if you cant give the service and specially at that time when people need your support. you can check the cc camera foot age for your reference for date - 16/11/2016 at 12.45-1.00 pm.
Kindly take some action against such people. people should help but not as their friends/relatives at 1st preference and account holders afterwards. there should be some law, rules and regulation to be followed. this is their duty to help us and manage the crowd. even our pm mr. narendra modi is not giving 1st preference to their family, for him our country, our nation is 1st.
Felt extremely bad about indusind bank services and staff. sorry to inform you that i am forwarding this complain to many peoples like senior officers of indusind bank, may be to rbi, indusind clients, etc.
Thanks
Bhavin jhaveri
Govt approved valuer
[protected] / [protected].

Guys,

I purchased active through indusind loan. I bought vehicle on jan 25th while in cibil my score was updated as "delayed payments" in feb 2016 with "30 days" status. What the hell is that? I paid advance emi as requested any my details were submitted to cibil showing 30 days overdue in feb 2016. How can it be 30 days overdue when i paid a advance emi and my bank had enough balance incase for any cheque clerance? Please rectify this in 30 days else i will have to give a written compliant on the same as it effected by cibil score.

Loan account number: ahj09370h

Call me in case of any questions.

Thanks
Srikanth

Dear sirs,

I, sharma krishan murti, am a savings bank a/c[protected] holder of your bank since jan 2014.. after the departure of amol kakade in dec 15, your bank has not appointed assigned any relationship manager to me. i am 77 years old and find that no attention is paid to our banking needs.

Can you do something to improve this state of affairs?

Thanks & regards,

Km sharma

Dear sir,
Past i am working in indusind bank at 5 years in karapakkam chennai.
I have 80 days leave balance but leave not provided and every sunday and holiday cumpulsary working day in my office. One day i am take leave and directly not informed to teamleader. He told to me dont work .i will locked your user id go and sit.
Unfortunately i am not continoue my job in that office i am resigned my job 23 Aug 2016.
Still my manager blocked my PF amount and last month salary and arriear amount and settlement amount every thing blocked
I am send request mail to manager about my salary. But he told after resignation 3 month working necessary. Otherwise we not provide PF amount and last month salary and arriear amount and settlement.
Kindly involve and support me for returning my money . Now i am jobless this money is helpful for this time

Applied for personal loan through deal4loans.com. Received call from Indusind bank personal offering interest rate of 13.99%, processing fee 1% and was willing to reduce it after approving documents. I applied for loan application with required documents. After a week received call saying that the loan is approved and now I need to sign the personal loan agreement. Executive came to my office and was desperate to get my signatures on loan agreement and also was asking for cheques in favor of Indusind bank.
I saw the personal loan agreement and found that the interest rate and other fields were not filled up and kept empty. I denied to sign the agreement but the executive started convincing me saying that they will send the application for approval and I will receive official confirmation regarding interest rate of 13.5 % and processing fees of 0.5%. I called up Indusind customer care and the executive was really helpful and told me that my loan application was still under process and told me not to sign any agreement till things are not finalized. So I denied signing this agreement and indusind personal urged me to visit head office for loan processing.
After going to head office, the manager started explaining me the loan process and... I told them clearly that I am not going to sign documents blindly by trusting you. He told me that your company comes in category C and you can get interest rate of 17.5 % and processing fees not less than 2%. Now these guys came to the point. So I politely told them sorry I can't afford this loan and asked them to cancel it.
This is how Indusind bank fools loan applicants.

I have received calls from a representative named abhishak (rohit) ([protected]) and many calls for other numbers i. e. [protected], [protected], [protected], [protected], [protected], [protected], [protected] from 15.10.2016 to 02.11.2016.
These numbers are showing at true caller as spam by many consumers for hdfc bank credit card and series 9136... is showing from sistema shyam tele services limited, okhala, new delhi and this is also spam number.

I have received message for abhishak for the documents required for credit card application. bank representative (contact no. [protected]) comes to my office on 17.10.2016 to collect the documents and given application s. no. ca 911380. bank representative submit that documents to dsa, laxmi nagar, new delhi.

After submitting all the documents, i have not received any phone calls from any indusand bank representative or status of my application.
Now i don`t want to get credit card so please cancel my application and return my documents immediately otherwise i will lodge fir for the same.

Thanks
Sandeep kumawat
[protected]

I Pankaj Chakraborty loan no 6319516J12X0004 most painfully inform you that, due to dropping my installment your company will bound me to paid the sum of total amount which is end of my contract is June 2017, though I share with your company the sum of RS 70000 but they are refused to me and they bound to me pay total amount and 10 month extra interest.
This is your kind and sympathetic action please

To,
The branch manager
Indusind bank
Defence colony
New delhi


Subject: complaint of indusind bank.

Sir/madam,

I am ram surat proprietor of r. M. Enterprises. I complained on dated 17.10.16 regarding close of saving account but till know saving account[protected] is closed or not because i don’t get proper and full information regarding this issue. I don’t now who open this account and why? When i complain i got call from head office as well as branch office regarding my complaint. They told me that they solve my problem as soon as possible, but till now my problem is not solved. So kindly close this account and takes necessary action to such staff who is open my saving account without my permission. Otherwise i take necessary legal action regarding this issue. I also want noc of my all closed account as we as running account that is current account no.[protected] and credit card no. [protected] and fixed deposit of my account because now i am not believe in indusind bank.


I want to bring this into your kind attention that on 22.04.2016 i registered a complained of staff of indusind bank mr. Saurav tomer, desh raj and shyamo for misguided me to fulfill their target. Once again i want to complaint. So, that no other person suffer loss due to this staff and i also request you to close my account as soon as possible.

Thanks and regard

Ram surat c/o r. M. Enterprises
19, veer savarkar block, vikas marg
Shakarpur delhi 110092
Mobile no.-[protected], [protected]
[protected], 65242186

Dear Sir/ Mam,

i have platinum aura indusland credit card. While issuing credit card told it is with out any joining fee & without annual maintenance.

now for the first month statement charged for Rs.500/ as joining fee.

customer care representative giving information after 1 month o[censored]sage regarding joinig fee.

now i want to close it without paying any charges.

registered MOb. No [protected]

INDUSIND BANK FRAUD

I was having IndusInd Bank credit card with 274, 000 Limit. I used it to the full limit. Later I decided to close the card and repaid the whole amount that was told by the IndusInd customer care executive. In fact bank refunded 140 Rs saying that I paid excess amount. I also received Card closing confirmation SMS from the bank. They asked me to break the credit card and throw it away and I did that.

Later after 1 month they started sending me statements. I ignored it for few days. Now the whole amount has become 4500+ which is ridiculous. I wrote to IndusInd bank about the issue and my outstanding amount was 285249.65 and since my card outstanding was beyond the assigned limit, you have been charged an over limit fee INR 500 plus service tax.

I want to understand why customer care executive hasn't informed me about this over limit fee? When there is over limit fee pending why should the bank send me SMS saying that my account has been closed?

I want IndusInd bank to urgently doing this fraud.

Thank you,
Sudheer.

Induslnd bank have wrongly imposed the outstanding credit card bill to my card number [protected] (Mukesh Raut).
We have logged the complaint to banking ombudsman on 28th July 2016 (complaint number [protected]) still not revert for the mentioned complaint from Induslnd Bank.

We have made the payout of all my pending dues as per the telephonic conversation with induslnd bank executive and as per the confirmation from executive there is no outstanding payout pending.
We have provided the recording conversation with the executive and me (Mukesh Raut).
Even after providing and long followup with the concern Induslnd bank customer care there is not positive response and getting messages and mail against the outstanding payout with the additional charges on every month.
I'm facing big harassment and multiple calls on outstanding payout from executive.
I'm personally following up the Induslnd bank since last 4month and more, but unable to get proper resolution on the same.

Request your intervention and help on the same.

A/c name - shree ram enterprice
A/c no[protected]

Bank - Induslnd bank
Parimal branch, Ahmedabad. Gujarat

Complain for bank manager Mr.Kalpesh modh

Already total payment should be paid again lone before 60 days and all paper received NOC, mortgag deed, property document.
Bank manager mr Kalpesh and any athorised person not answer for mortgag deed cancellation
Please help as soon as possible.