IndusInd Bank Complaints & Reviews

I am ashish pirchand soni, i have a/c in indsind bank asind bhilwara branch a/c no[protected]. as per discussion wish A/c opener " anuradha chudawat"& branch mannger"Ashish Vijay".
on a/c opening time they was told me open A/c i[censored] want to do A/c in 0 bal
than Open Demat A/C & do health policy with relicare . than i was open demat A/C & health policy .than also My saaving A/c not done in 0 bal & 1300 Deduted from A/c for Amb charge. so please refund my bal as posible as & convert my A/C in 0 bal

thanking you
Ashish soni

Dear Sir/Mam,

This is regarding my PF Account No : MH/45118/34664

Employee Number : IBL 25153

It has been over 4 months my PF is not yet transferred .

I am Rajeev Nagrik, I applied for my PF in month of June 2016, My Company INDUSIND BANK LIMITED, Confirmed that they have sent the documents to the PF office in Bandra and nothing is pending from there side. On verifying the settlement status with PF office there is TECHNICAL ISSUE at PF office as such the contributions are not correctly reflecting in their system due to which the forms are REJECTED and kept at their End, Also I have tried so many times to make call on PF office no is [protected] but no response from there side. So tell me what should i do now...

Request you to kindly look into the matter & revert with the status.

Thanks & Regards,
Rajeev Nagrik
Phone:[protected]
E Mail: rajeev.[protected]@gmail.com
Employee Number : IBL 25153

To,
The Branch Manager
Indusind Bank
Defence Colony
New Delhi

Subject: Complaint of indusind bank .

Sir/Madam,

I am Ram Surat Proprietor of R.M.Enterprises Previously I have current account in your bank my a/c No.[protected] and credit card No. is [protected] is opened in your bank . But due to the bad service of your bank I close my all a/c and I suffer loss of Rs. 50, 000/- in your bank. But previously before 3 month I am getting saving bank statement in my email [protected]@gmail.com. But I am socked because I am not opening any saving account then why this a/c is open. In my mail id the a/c no is showing my mobile number[protected]. So kindly close this account and takes necessary action to such staff who is open my saving account without my permission.
I want to bring this into your kind attention that on 22.04.2016 I registered a complain of staff of indusind Bank Mr. Saurav Tomer, Desh raj and shyamu for misguided me to fulfill their target .once again I want to complain . so, that no other person suffer loss due to this staff and I also request you to close my account as soon as possible.

Thanking you,
Your Sincerely
Ram Surat C/o R.M.Enterprises
19, Veer Savarkar Block, vikas Marg
Shakarpur Delhi 110092
Mobile No.-[protected], [protected]
Email: [protected]@gmail.com

Hi!
Indus Ind Card Number [protected]
Indus Ind Current Account Number[protected]

Concern : I've been contacting IndusInd to resolve my issue. Its been morethan 6months still issue pending. I visited bank four times, written five emails, contacted customer care by phone over 40times. In july and august I received calls from your bank saying that joining fees withdrawn, I thaught I need not pay july bill, later I received one more call asking me to make minimum pay so that the issue will be resolved later. Joining fees not withdraws but added late payment and delay charges which is now about Rs.31000/- as per their statement.

Acutal Issue : I applied for IndusInd platinum credit card last year november, executive informed me that there wont be any joining fees, But I received Rs.5000/- bill in first month statement as joining fees. I've taken IndusInd current account for my pvt ltd company and its salary accounts later. I visited somajiguda branch in march 2016 to resolve internet logging issue and to upgrade my current account. Mr Nageswara Rao (phone number [protected]) insisted me to take signature credit card. He was not showing interest on my current issues, but keep bugging me to take signature card. I thaught he 'd help me only if I take signature card. After few fallowups I agreed to take signature card for which he promised credit limit 2, 50, 000/- minimum credit limit, 4 Jet air tickets (not fuel charge, he promised full tickets) 2% cash back on each transation and Rs.80000/- benifits in a year as club memberships and promo codes. All went false. I contacted bank manager many times but he dint receive my call, left a message saying he is busy. I personally visited somagiguda branch, they neither resolved my current account issue nor credit card issue. I have been contacting bank from the day one, issue delayed and I was asked to pay the amounts to avoid bad cibil report. I contacted customer care more than 30 times everytime I had to explain issue and they cant reply immediately so each call lasted atleast 30mins they only asked me to wait as they escalate it to concerned department. I waited for 6months before i stopped paying. Finally I recieved a call saying charges cannot be withdrawn. When the promised features cannot be awarded to the customer why should customer keep the card. This issue causing lot of mental tension to me. I demand bank to execute the commitments or withdraw charges or card.

Committed features with signature card 1. minimum 2.5lakh credit limit as per my existing credit cards limit ( executive taken my hdfc and standard charterd card details wich are minimum 2, 50, 000/- limit) 2. Four Jet ait tickets to travel any domestic destination 3. 2% cash back on each transatons ( as per his promise if i use 2.5lakh credit limit for atleast 6months i will get my joining fees back) 4. Rs.80000/- benifits ( free club memberships and promi codes )

What I received 1. Card same as previous platinum credit limit Rs.50000/- ( I earlier paid Rs.5000/- for Platinum card just 3months before this upgraded card) 2. Received customer care call about the card saying Jet Codes only cover fuel charge not entire tickets. Still the tickets or promi codes not delivered. ( they claim tickets delivered to my mobile and mail, but I dint receive) 3. 2% reward points, not cashback. ( customer care person explains, these reward points can be redeemed to card bill, but 2% in 50k limit will not cover joining fees in an year) 4. Benifits only offers on purchase, not direct offers. They promised free access to airport lounges and free membership in golf club. I tried to obtain free laungue at RGI airport lounge and golf club which they said free access. But they rejected citing limitations.
If they issued card with credit limit or jet air tickets are as per commitment, i'd have continued with the card.
I contacted all levels of bank support, no one atleasted contacted me to resolve issue. Totally irresponsive
I humbly request you to help me in this issue.
Sincerely Lakshmi Narayana Vara Prasad Nalla

Hi, a representative of indusind bank contacted me and offered a credit card saying there is no joining or annual fee, so i applied for credit card and after verification i was given a credit card on with a note that pin no. Will be delivered in separate courier but till today i have not been given pin no. Now from last several days i am receiving sms regarding amount due of which is coped to rs.5598/- which was i am not used or spend. Hence,...

Hi,

This has reference to the Loan a/c KBV00942H taken from your Bank for two wheeler and it was for 12 months period (from 28/09/2015 to 28/08/2016) and the loan period has been completed and I was informed by one of the executive the somebody would be contacting me and till date I have not got any contact from the Bank regarding the NOC or any letter sent to my address of communication, could this be looked into and let me know if I would be given the NOC for the same.

Thanks.

Kishore

Sir im having this bank credit cards, i have taken this card in january, the time of giving they had told that what ever you do trasaction will be converted in monthly emi'more ever the time of transection also i approched the customer care and asked about this they told yes it will be converted in same but after transection they are not doing same and telling there is no offer on your cards and they are using external agencies for minimum payment and they are giving threating more than half i have paid, so i request you to take the strong action against them this is a kind of fraud and mislead the the customer

LEGAL REPRESENTATION : DECEASED CLAIM SETTLEMENT; INDUSIND BANK, CIVIL LINES, ALLAHABAD. KRISHAN LAL GROVER R/O 57- TAGORE TOWN, ALLAHABD. SAVING BANK A/c No. 0124-K[protected]; CUSTOMER ID: K33543.

Dear Sir,
This is to inform you that Krishan Lal Grover had a saving bank account in IndusInd Bank details mentioned above, he made Mr. Ramesh Singh his son-in law as nominee of the said account. Krishan Lal Grover expired on 12.09.2012, leaving 5 legal heirs 3 daughters and 2 sons 1. Late Madhulika Chugh through her legal heirs Sarika Agarwal and Parikshit Chugh, 2. Meena Magon, 3. Ranjana Singh. (Daughters) 4. Ajay Grover, 5. Vijay Grover (Sons).
That the deceased Krishan Lal Grover also executed a registered will, in which the undersigned is appointed as the executer of the will and having power to collect all the funds from all the accounts of the deceased and distribute it to the beneficiaries according to the will.
That the undersigned after getting the signature of all the legal heirs submitted the necessary document on 16.10.2012, but later one of the legal heir Meena Magon revoked her consent by telephonic call to the then Bank Manager and the reason for her doing the same was because later when the will was read amongst the legal heirs, nothing was bequeathed in her favour, as she already had taken much of financial assistance time to time from the deceased in his life time.
That the fact that the undersigned been the nominee and also the executer of the will of the deceased must have been enough proof for the bank to confirm the identity of the undersigned as per the bank policy i.e.
“DECEASED DEPOSIT ACCOUNT
a) Settlement of dues

i) If the depositor has registered nomination with the Bank; – the balance
outstanding in the account of the deceased depositor will be transferred
to the account of / paid to the nominee after the Bank satisfies about the
identity of the nominee, etc.

iv) The survivor(s)/nominee would be receiving the payment from the Bank as a trustee of the legal heirs of the deceased depositor, i.e., such
payment to him / them shall not affect the right or claim which any person
may have against the survivor(s)/nominee to whom the payment is made.”

That bare perusal of the above policy of the Bank shall be enough to understand that the undersigned satisfies the above given terms, Firstly, as he is both the nominee and a authorized executer of the Will unless it is challenged by any of the legal heir which is not yet challenged till now, Secondly the person who is objecting as a legal heir, unfortunately is not a beneficiaries in the will of the deceased and that takes away the right from her to challenge the will in the court of law.
That it has to be clear to the bank that a legal heir will always be a legal heir nothing can change its status but it is not a compulsion that every legal heir is a beneficiary unless specifically mentioned in a registered will, in present case a registered will is present but the name of the legal heir who is objecting is no mentioned as beneficiary, so in total the objection raised by Meena Magon is nuisance and nothing else, which shouldn’t have been entertained by the bank on the first hand.
That the bank inspite of asking Meena Magon to get the will probated and then file an objection in the bank asked the undersigned to get the will probated in order to release the fund of the account of the deceased. A simple logic bank is not willing to understand that why should an executer file for probate, the one who has objection shall file for probate.
That the undersigned gave a written legal representation to the bank on asking for the grounds on which such objection has been entertained,
That the bank is bound to pay the nominee of the account, as per the policy for settlement of claims in respect of deceased account holders unless any of the legal heir has filed any case in court of law, in regards with such bank account and which is affecting her constitutional rights, and objection has to supported with a judicial order, in which it is specifically mentioned as to status quo. As per law the burden to proof lies on the legal heir in this case to prove the nomination of the nominee is wrong.
That the bank has not acted as per the laws and regulation of the bank and on the contrary has accepted the objection of a person who is not legally eligible to put any objection of any sort in terms of the banking rules and regulation which clearly states that the nominee shall receive the funds of the deceased in absence of any formal judicial order of any court of law filed by any legal heirs of the deceased in support of his/her objection to the bank.

Regards

Ramesh Singh
Nominee

On 1st oct, i had shameful action a fraud transaction by indusind bank..
stating that it is reversal of wrong credit;

This debit was done without my consent or knowledge from my account:[protected]manoj) and mark this transaction as fraud by indusind bank.

i am blogging this shameful by indusind bank and soon close my account with indusind bank, the most cheat and fraud Private bank of India;

An insurance policy was taken on behalf of my son s. ravi and the policy number is 03117307 for rs.1500/- per month from m/s exide life insurance. an ecs form singed by me and accepted for payment from my sb account number[protected]. now i retired from service and getting meagre amount of pension and could not able to continue the policy. while approaching the bank for closure of policy and requested for not paying the policy amount, they informed me that i have to approach the insurance company for cancellation of ecs, then only the payment will be stopped. but the insurance company is not considering my request. (the request was submitted by my son only). i very much shocked that as i had proposed a insurance policy and now i wish to close it, but i could not able to close due to a form given by me to recover the money from my account.

Now i want submit that whether i can close the policy or not. if it is possible kindly stop payment to policy from my above s b account.

Thank you very much.

V. n. soundararajan
Plot no.4, yercaud main road,
Kondappanaickenpatti, salem.

Hello,

This is regarding my application for a/c opening with Indusind bank at Gurgaon.

I got a call from customer care to reconfirm my application. A Lady on phone was gentle and courteous . She told me that you will get a call from nearest branch to collect the documents and will share more info. I said that's cool.

Next day I got a call from a gentleman says yes we will get your docs collected....

I want you that i mahendra kumar having a state bank debit card. I used from atm on 01/10/2016 at sapat sakti canteen jaipur at atm no. Iib atm sc001623, total rs. 10, 000/- debited from my account, but coud not be cash coudn't be dispenced from atm i request you to kindly look into the matter. Name ;- mahendra kumar, vill ghasipura kanwat 332708 email; [protected]@gmail.com mobile no. [protected]

Ac[protected]
Branch :indusind bank sector 23 gurgaon;
I am not writing thsi complaint to indusind customer care who just pass on this to branch. But this compalint is about the branch.

April month - i called up branch for cheque collection from home. Branch manager (Abhishek sharma); he assures me that executive named mr rathi will come to collect teh check or else he will send someone else by 11:00 am

It was 12:00 pm, no one came and i call up abhishek again.. He said he will check... And no revert given to me;
I called up again at 1:00 pm, abhishek picked the phone after long bell and wait; he started shouted at me that i was driving and you are calling me again... At a very loud done, its seemed that he is bringing down his frustration with bank ro his job on me... Because i had no idea on saturday working day instead of being in branch he is driving some where at 1:00 pm...
Instead he shouted at me, that he could have died in accident..

2) incident 2: it was working saturday, as i remember coming out fo nearby bank fo baroda to get some work done... And when i went to indusind bank. I entered branch fo sector 23 to see that only one guard and sweeper is in teh bank cleaning the floor and one trainee is sitting in branch, when i asked trainee where are branch amanger and where are others senior executives, he replied : sir aap bathiyee... Abhi aa jayenge... And since i was in hurry, i moved out,
Such a shameless and inefficient bank is indusind bank.

3) i had given compalint about my father's account[protected] about discrepancy fo fd funds showing in mobile app and in net banking...
It has been a week and i ahve not got any reply.

4) today i got a call form varun from indusind bank sec 23 for ac[protected] that by mistake a wrong credit (For some other account) is given in my account and need to be reversed.
First of all how inefficient system are there in indusind bank

And second despite asking all the details on my email (Varun from indusind bank sector 23), varun is yet to reply on my request, and no details are sent till now.. So poor and lazy are indusind bank executives

The above are my detailed reasons on whenever i go and close my account forever and for lifetime with indusind bank.

In closing form i will only tick :service issues... As my words are already in the complaint or blog as you call it..

In June 2016 there was deduction for no-transaction in the month of May 2016 against my account no.[protected]. I raised an issue on 18th Sept 2016 with a proof of transaction hitting in May 2016 and so nobody has replied to my mail nor they have called and confirmed that they are looking into it.

I couldn't believe how a private bank could behave like this. Even public Banks would have done something by now.

I strongly started to believe that IndusInd got some advice from Wells fargo on how to charge their clients wrongly and increase their share value

Dear sir,

Last 1 month ago my car was accident after that I will call regarding IndusInd insurance person ...after 10 day my car ready it was done last 15 days ago but they still not provide NOC to service care centre that's why my car still in service centre..

Everyday they missbehivor to us

Pl need your strong support to us

Place Latur Maharashtra

Sir my policy no;2842/00126018/000/00 at the month of 1-7-2016 i already submitted 3 cheques for monthly transaction, till now that cheque is not active its not my fault my due date is[protected] till now the banking facility is not active wht i do, yesterday one of your representative calls me and he need anthr cheque, the long 2:months time the banking process is not processing i thk all are sleeping

Indusind bank bank managers and officials do not sit in sector 23 indusind bank branch for most of the time..
I have even seen situations on working saturdays when no officer or executive is found in bank..
Only guard is there outside and seen sweeper sweeping the bank on saturday morning, when most customers want to get service from bank.

Who will dare to open locker in sector 23 branch... i am planning to close my account and close relation forever,

Account number[protected]
withdrawl of Rs. 227.85 on 21-03-16
this withdrawl was on account of reissue of new ATM card however no request was given to bank from myside to issue a new ATM card
it shows that bank is taking unnecessary money from innocent people
i do not know bank may has deducted unnecesary money from my account
please check my withdrawls and refund my un necessary withdrawls including above mentioned Rs. 227.85 as I do not need ATM card

Dear Sir/Madam,

Hi, I am the customer of Indusland bank credit card since 9 months, due to my personal financial problem, i did not paid the card amount for 6 months from June 2016 month on wards i am paying the amount every month but your executive is harassing to me every day and using vulgar words and irritating mentally through phone calls, already i have informed him so many times to the agent that i am going to pay the amount by the particular date but even though he his making calls and doing mental harassment, I am having call recording clip, so please handle this issue, as soon as possible.

Please Inform me about this issue after viewing this mail.
Name;-BHAVANI PADHI
CARD NO:-[protected]
phone no:-[protected]

Mai apne car se realited detai aapko de raha hu
Car lone no DDA01098C
Car no UP14ET2760
name manoj pal
Contact no [protected]Hello
Sir/madam
My name is manoj pal maine aapke bank se ak car finance kara rakhi hai jiski kuch installments mai finance problem ki waja se nahi de paya jiske chalte mere car gzb mai bank ke kuch worker ne apne pass yard mai khdi karva li aur bola office mai contact karo mai rajnagar office mai gaya waha bhathe manoj tyagi name vale person ne mujhse bola ke ab to aapko balnce bhachi hue sari amount jama karani hogi jabhi car realized. Hogi fir maine unse kha agar mere pass 3 lakh something hote to mai aapse lone hi kyo leta aap mere iss metter mai kuch help karo sir kyo ki vo car commarical no hai mere ghar ki roji roti usi se chal rahi hai mai uss car kar jo bhi overe due hai jama karane ke liye tayar hu aur future garanti ke liye mai apne father ke ch dene ko tayar hu jo ak governent employe hai lekin rajnagar gzb office mai koi bhi mere libarties jo somthing 37000 hai lene ko tayar nahi hai jab mai apni libarties dene ko tayar hu to fir mere car reaziged kyo nahi ki ja rahi mai 25 tarik se office ke chakar kat raha hu lekin koi mijhe sahi ans nahi deta please help me
Please help me
Name manoj pal
Contcat no [protected]