IndusInd Bank Complaints & Reviews

Got credit card against fixed deposit. Request made at kilpauk branch for closure of fixed deposit liened with you and settlement of all credit card dues on 18th august 2016.
Branch promised closure and settlement within next 48 hrs. My payment due date was 23rd. I informed at branch and was assured not to worry.
Now they closed my fixed deposit deliberately on 28th and penalised me to the tune of ₹4251/- for your own lapse in service. I feel cheated and dejected.

I have upgraded my debit card in signature debit card, your executives comes to my office and offered me for upgradation of debit card.they told me the charges rs 5000 for this and they told me also about some discount coupon cost 4000k in different brands but when I received the kit coupons are of different brands...the amount they charged 5700 also, ..when I called back to the bank they said they will call back to me after confirmation from that executive.but today is the 4th day I didn't receive a call from them..now resolve my problem as soon as possible.looking for favourable response

Dear sir, i have used indusind bank credit card and i could not able to make the payment due to financial crisis and continuous death of my father and sister husband. So i have contacted bank through mail for settlement to close the card. But they have not responded my request and instead of settlement they have put the interest on every month even after my request. But suddenly i got the call from collection agent ([protected]) on last week and he requested to make the payment of rs.83000 against my actual usage of rs. 60000. I have tell him i cant able to pay that much of amount and i will close the issue legally. After some hours he called and asked to make the 60000. I told him clearly i cant able believe you and i will make the settlement through bank. After that he has not called. But today i got the call from another number ([protected]) and he asked about my native place and told him myself presently living at chennai not native. But he told he will go to visit my house and took the photos and will disclose the matter. I have asked the his manager number & mail id for further but he has not ready to give the same. Then how i can close the matter. So please take the immediate action against this incidents.

I have induslnd bank credit card with good credit limit first time i use this card and done the payment and experience is very bad.
In february 2016 month statement my due date was 25th feb 2016 with respect of rs: 1166/- only (One thousand one hundred sixty six only) and i did the payment at 3rd of march 2016 there was gap of 7days.In the next month bank has charged me late payment charges 550/- against 7days late payment of 1166/-. It more than 60% late payment charges within 7 days. They are charging like anything.

After i raise the concern with customer care, they raise my concern but approver authority has denied now the charges with interest has reached around rs.2710/-.

Whatever emi installment is pending, i am ready to pay but late fees plus interest amount i will not pay.
Complains numbers are:
601343
660529
686771
641116.

Request you to please look into this matter.
With regards.
Ram sharma
[protected]

Dear sir/madam,
I am ganesh shermale my saving account it bank.
My complaints for akurdi pune branch regarding account closing request. I will visit today afternoon akurdi railway branch mr. Suhas thakare executive. I i'll speak i want close my baner branch account so he speak to ur baner branch account so pls go to baner branch and close account and very bad service not handle proper me.
So why r me going my branch u banking core banking so bad service this person.
Pls update me
Thanks®ards.
Ganesh shermale
Mo-[protected].

I have already made payment vide cheque no 790945 of naval dockyard bank on 16th june 2016.
So please check and make my dues as paid as soon as possible and provides me a confirmation via call or message or by a phone call.
I have also attached photos along with this complaint.

Daer sir,
My Name is Naveen Kumar. My Contact Number [protected]. Sir Hamrara ek LCV Loan Amrik Singh S/o Jagjit Singh Ke Name Se Malout Branch me chal Raha Hai. Jis Ka Loan Ac no: PBL00076D Hai. Sir Jab Mai Jab Apne Loan Ki Kist Deposit Karwane Branch me Gaya to Vaha Collection Incharge Mr. Vipin Kumar Ki or Se Mere sath Misbehave Kiya gaya or Branch meri insult k gayi. Amrik Singh Ji Mere Realtive Hai. Kai Baar Mai hi Loan Ki Kist Deposit Karwane Jata hu. Sir Jab mai Last Thrusday[protected] ko kist Deposit Karwane Gaya tha to maine jab vipin kumar ko 17650/- kist di to unho me lene se mana kar diya. kehte ki aap ke loan ke 700/- rs Pichla Overdue pendingb hai Vo bhi Sath me Deposit karwao ge tabhi kist ki Receipt denge. Maine unko Kaha Mujhe pta ni tah Please aap ek Baar Is month ki deposit Karwa lo. But unho ne mere sath is baat ko lekar sab ke sahmne Misbehave kiya or meri Insult ki or kha Ek Baar bol diya Samjh ni aata. Kehte agar kist poori deposit nahi karwao ge to aap ki Gaadi Rukwa dunga. Maine Usi time Mr. Ajay Kumar Sales Manager hai jo Unko Call ki to Unke kehne pe bhi Mr. Vipin kumar Ne man kr diya kist lene se. Kehte Aap ja ke Ajay Kumar se hi Kist Katwa Usne hi aap Ka loan Kiya hai.So Sir Mai Apni Kist le ke Vapis aa gya branch me se. or Fir Ajaj kumar Ne hi meri Kist ki Receipt katwai Next Day. Or Mujhe Is Chakar me Bahut hi Kharab kiya gya. Meri aap se yahi requst hai ki aap ki or se Mr. Vipin Kumar par Action Liya Jae. Or Usne Jo Meri Insult Ki Uske Baare me Bhi Pucha jae. I shall be very Tahnkful to you.
With Regards
Naveeb Kumar.

Hello,

I got a call on my personal number offering a credit under some. After a long conversation with the Representative I agreed to have the credit card. I was told that based on my credit score found from my PAN number i was offered this credit card.

After all this a representative visited my office and collected all the required documents. I got verification call, verification mail on my official mail-id and also a so called verification officer had a visit to my residence.

Today, dated 25th July 2016 i receive a message on my personal number from INDUS stating " We regret to inform that we are currently unable to sanction a credit card to you. Thank you for your interest in IndusIND bank".

FYI...I was not interested at 1st place, I was convinced to have your credit card, So please correct the message.

What was all this, done for killing time? Have you had no other business apart from wasting my time.

And the funniest part is I got a call from another representative from your bank today asking if I need a credit card explaining all the polishing schemes you have got.

I REGRET MY DECISION OF OPTING TO BANK WITH INDUSIND.

And please correct the message you have sent.

Dear all,

Never apply for indusind credit service. The company provides very poor service.

Their staff & customer care misbehave & misguide to the customer.

I have apply for this bank credit card i was elgible for that as per requirement they disapprove my application & not provide me the reason of rejection. Then after i sent rbi guidelines for proper disclouse or exact reason of rejection even after that they don, t provide me any detail

Gopal singh rawat

I have applied for the credit card, but the card is not delivered, even after specifically said to deliver the courier to the official address but not delivered.

Question is, u want our office address, office ph. No., but don't want to delivery the courier to the official address rite? What the hell it is.

I have registered a complaint against this, he said 3 times card will be delivered to the residential address then it will be send to the official address. Even after getting confirm from customer why are you sending courier to residential address?

My complaint no is "24594". Now who is going to pay 575 rs to the bank?
What will be the effect on my cbc points in rbi? Since my pan card no. Is attested to the card.

With all due respect, i ask you to cancel my card. I don't want your card.

Sir, i bought honda shine vehicle for the financed by indusind bank. then i am submit our APGVB Bank cheques. deposit the cheques and ch. bouncing charges for the cause of insufficiant balance in my a/c. But in my account was have above payment balance amount. i show my a/c statement the bankstaff. but the staff was telling this is false(dummy) statement and you pay the amount compulsery . if do not the payment, we handour the vehicle,
so pls solve the problem
thanking you sir
yours faithfully

venna rajitha ([protected])

Hi,
Please look into the EMI deduction complaint below and resolve it ASAP:

EMI for TWO Wheeler not deducted for Jul 2016
Customer Code : CU5696561
Contract No : AES03876H

Phone: [protected]; [protected]
[protected]@gmail.com

I applied for pf claim withdrawl through uan portal... and for the past 2 months, they didn't approve my kyc documents which i have submitted... if i went to concerned branch also, hr comes with the blame reasons, i could not found your data, as it is 3 years old.. not maintain previous employer data is their issue., for that reason, why they are making employees to suffer?. so i applied pf withdrawl through uan member portal, but after that also they are not approving means, i need to blame company only... i don know what they are thinking about employees, treating very badly... please help me to resolve this issue...
My uan no.[protected]...

Respected sir
I k v r Sastry from Visakhapatnam
Purchased hero Honda passion pro on[protected], and I paid the loan amount on[protected]: I was told that I will be receiving Noc documents within 12 days . to day when I called I was told I have to wait for another 20days
This is disgusting
Please see that I get papers by tomorrow
This
K v r Sastry
[protected]
Loan number is ATIOO986H

Abhishek[protected] misguided & wasted our day on request to encash maturity of FDR at Jabalpur instead of Delhi for widowed mother. First refuses to act, then his boss collects detail, then he wants receipt in advance without revenue stamp and then says maturity will come from Delhi to Jabalpur though it is not registered address. Attitude of him & Bank seems to be dilly dally, misguide and hook the customer. This is deplorable and should be punished. Please advise action taken?

Rajesh Agrawal
[protected]
[protected]@gmail.com

Hi
I am AMRITHA L R NAIR, i have completed the two wheeler loan on may 2016. still i dint able to get my ORIGINAL RC book back. what is the procedure . now i have been shifted to chennai, the two wheeler was bought in coimbatore. please take necessary action and solve the problem as soon as possible.
two wheeler: honda activa 3G
customer name: AMRITHA L R NAIR
PURCHASED from suryabala honda show room coimbatore

Hi sir my name is busa.ashokyadav i have take a two wheeler loan 49000 in yamaha fz bike in u r finance i have pay 2500 rs on date 15/02/2016 to mr.raju collection executive but he did not give me receipt due two in availability of receipt when i went bank collect the receipt manager was rude and harsh and was not welling to due the receipt thought the amount received the amount by the from collection executive branch manager plz now asking to pay the money which we have all ready paid plz with look in to the issue and do required
from
busa ashok yadav

[protected]

huzurabad alf (indusland finanace)

I tried to withdraw an amount of INR15000 from IndusInd ATM Mauza –Gaunchi Faridabad. Was not able to withdraw the amount as nothing came out. Waiting for money and when not received called IndusInd bank to report for the same (Reference no[protected]. They said that the transaction was successful and when I told them I didn’t receive anything, the representative said it would be refunded. I waited for about 3 days as stated by the representative and lodged another complaint (Reference no[protected] for the same and they said the transaction was successful and money was withdrawn- I asked for CCTV footage for which they provided me a blur image. (How can one make out whether the money was taken from an image). Now I have asked for a video again as I think they don’t know what CCTV footage means and they have stopped receiving my call I think as I am always in queue. I couldn’t find a way to reach anybody so thought of writing to you.
Request you to please take necessary action on this or suggest me the right path so that I can get my money back.
Note -:
Here Response Code shows 050 which mean decline transaction and unauthorized card use also card less transaction start.

Dear sir/madam,
I am inform you that last previous date on 20/05/2016. Issue my platinum plus atm card in my account. A/c no[protected]. But i am not received in this card, because i am face to some problem in your banking system. As a _

1. As per banking commitment platinum plus card charge yearly near about - rs-700/-, but bank already debit in my account rs-2862.50/ — as platinum atm charge purpose.

2. As per banking commitment provide the atm card with my image, by issue the atm card without image. So, that time i am not received this atm card and then i am feeling this card is not acceptable in my work.

So, i request you kindly accept my platinum plus atm card and refund rs-2862.50/- in my account as early as possible.


Thanks & regards.
Surajit nath
A/c no[protected]
Dharmanagar
Ph-[protected]
Email id:- [protected]@gmail.com

Dear, concern
My name is anupam chakraborty and i working in asas tech solution pvt ltd on 14th may 2016 i went to withdraw rs.400 from induslnd bank atm in huda city center metro gurgaon as the machine have technical problem so i cancelled the transaction and i came out of the atm and i was also not able to withdraw the money then after 5 seconds i received a texted message from my concern bank which is yes bank that rs.10, 000 has been debited from my account and my a/c nub -[protected] and it is (Salary account) and my mobile nub is [protected] my email id is - ([protected]@gmail.com), i have raised a complaint in the date of 14th may 2016 about unusual money deduction and after one week i made a call to yes bank customer care center they said that induslnd bank has revert that the money has been withdrawn from my account and on 21st may 2016 i again raised a complaint for cctv footage complaint no[protected] and tat was given for 17 days and after the given date i again contacted with yes bank customer care center but they said that that the concern bank has not revert on it. And again contacted on 25th june 2016 and there is no any feedback from the concern bank it is almost 1 month that the problem has not been solved. And i think the concern bank is not doing there working properly when i go to bank and say that they cannot do anything from there side and have to raised the complaint in customer care. And when i contacted 05 25th june 2016 one of the representative said me that the amount may be stuck in the machine and some other person have take out the money is it possible that if a person want's to withdraw rs.400 for the atm how is it possible that the amount of rs.10, 000 can be debited from the account itself and till date there is no response from the concern bank (Yes bank). So i want you to look in forward and take an action against the bank. And as it was unusual deduction from atm so i want my money credited.. So please look forward in it.

Hoping that you will keep the request

Regard's
Anupam
Contact no - [protected]
Email id - [protected]@gmail.com