IndusInd Bank Complaints & Reviews

Dear Indus ind team,
This is a worst experiance i had with INDUSIND Credit card which i have taken 6 months back.While taking the card they did not mention about EMI will not be available till 3 months o[censored]sage .After 3 months als o there is same problem but your team giving a wonderful option to converert into EMI with 18% of intrest and some more charges (is this a business strategy to get more intrest rate ?). So my humble request to sales team, please tell them clearly about there is no EMI option available for this card (even though we say after 3 months it will not get available for years and years ..)Please don't blame people.

Respected Sir/ Madam,

I, Narasimha Kadiyam, was the customer of your esteemed services. As I have been used the services around 3 years without any issue of subject mentioned card, finally it was ended with bad experience.

I faced many problems in with unexpected and extra amounts without any proper reasons and any information (you can find my track for entire usage period). In June month, I requested to reverse the late fee charges even I paid more than min amount before the due date as I was in serious personal issue and it was first time, but my request has not been considered. It was upset for me as I am using other cards also when there is genuine reason I am able to get the same and how it was even not considered in Indusind services.

For this reason I have cancelled the card and I have paid Rs.3000 and the actual amount which I need to pay is Rs.1, 207.89. The including/accumulated with late fee it was Rs.7, 926.16, as its big amount when compare with actual due is Rs.1207, I have requested to help me reverse possible charges. After that I assumed my card was cancelled and that that time, extra charges of Ra.2086.51.

After that two time your customer service people have contacted me, saying that we are okay to reverse those charges and you can continue our services but i was not ready for that time. This is only minor reason and nothing is there.

During that period, the collection staff has called me and that they are telling there is due of Rs.6, 093.61, i was surprised for this amount as its seems very big amount when i actually to paid. And also, they told your card is still active status and this very bad and wrong information update from your concerns.

As I have maintained good relations and good track in my banking activities and having good track for all the financial concerns, i am really shocked for this bills generation after cancellation without any proper information. I am still okay to pay my pending amount of Rs.2280.74 (initially as I guss). All these consequences, I came to know my card has been cancelled in June 2015.

In the view of above all the concerns, even, every month credit card statement is generating and due amount is increasing without any proper reason and no one has contacting me for due amount. As per the current statement, the due amount is Rs.12, 297.01 instead of actual due is 1, 207.89.. which is really shocked me.

Hence, I am request you to kindly consider my request above all the concerns and confirm us with clearing amount as possible minimum and update for the same and once I get confirm then I can able to clear the same.

I am okay if my concerns has considered favorably as its really very burden charged of Rs.12, 897.01 instead actual due is 1, 207.89.

Please find the below mail chain for your reference.

Dear sir/madam,

My name is asfak paliwala from ahmedabad, gujarat, and this’s regarding my two wheeler loan first emi misguided. I taken two wheeler loan from indusind bank ltd, rakhial road, ahmedabad, gujarat on 14/07/2014 for honda aviator while the loan account number:-gbb01794h.

Your salesman ( javed chandniwala ) was called me regarding approve my case around 14/07/2014 and told me my first ecs was effect from my bank on after 07/08/2014. But my first emi was effect on 23/07/2014.

As i could have received first emi against fraud without any verification, i believe the communication regards emi was misrepresented to me and i therefore wish to make a complaint.

I wish to claim reversal of my late payment charge against my first emi return amount of rs780 loan a/c no. - gbb01794h in view of the fact that i have been deprived of return emi late payment charge of this loan account.

Please now investigate my complaint within a week allowed to you.


Yours faithfully,

Regards,
Asfak paliwala
+91-[protected]

Hi am shushank gupta, mera AC no hai[protected]
Mere Account SE 2800 RS kaat liye Gaye hai jabki mai aaj chaar din SE lagataar customer care SE kah raha Hun Mujhe platinum premier debit card nhi chahiye tab bhi indusse bank NE mere AC se2800rs Kat liye mujhe paiso sakt jarroort hai mujhe paise return chahiye pls

Dear All,

Hello I am Ravi Rahangdale holding Presonal Loan with IndusInd Bank.

Loan No:[protected]

I have taken PL on July 2013 in Pune- Maharashtra, while Issuing the PL, Bank had given me an instruction, “if I’ll close Personal loan before 2 years there will be pre-payment charges of 4% on outstanding amount”. That’s why I have not yet close the loan,

Now after 2yrs I had visited IndusInd branch for closer of PL (B’coz there is no pre closer charges of 4% after 2 yrs as per policy),

But still bank want me to pay 4% of pre-closer charges even after 2 yrs for closing the Personal loan.

Request you to kindly check with your policies, during the time you had issued PL.

Do the needful on urgent basis.


Thanks
Ravi Rahangdale
Personal Loan A/C No:[protected]
Mob - [protected]

Im sheetal H/F

Account no :[protected]

I have opened women saving account with indusind bank with normal ATM card which fees under 100 rs but one of they employee provided me premium debit card and deducted more than 500 rs without my permission and for last 15 days I have raised complaint through video branch but they are non qualified person operating indusind video branch

Please be aware with indusind bank they are cheater fraud bank and sucking your hard earned money without your concern

I went to Bank Of India Phoolpur Banaras ATM on 18th of Feb to transact Rs. 1000/- but Rs. 10, 000 was deducted from my account and not a single note comes out. Then I got message of deduction I thought that it would be refunded but it didn't . I complain about this to my branch at lucknow . But getting no response from there till date.

Ratan Lal Patel
Indusland Ac. No.[protected]
Branch - Gomtinagar

Sir
This is to inform you that we are valuable customer of your bank. We regret to say that our credit card bills have been paid on time. Details are given as below:
Credit card numbers-
1. [protected]
Cheque no. 679349
Amount- 22740
Dated- 24.1.16
2. [protected]
Cheque no. 679348
Amount- 9909
Dated-24.1.16
The above cheques belong to your bank account no.[protected] and the amount in the account was sufficient. I dropped the above cheques at your bank atm sector 11 rohini on 24.1.16. The delay in clearing of cheques is from your side and this is not my fault so I called the customer care for reversal of invalid charges and the reqest no. are:
1. 618488
2. 624877
on 24.2.16. When I inquired about the above request numbers they denied for the reversal.

We are very harassed with your wrong service and unlawful act. So it is requested to do the needful as soon as possible and please don't force us to knock the door of consumer court.
Thanking you
Neeraj Beniwal
Rama Beniwal
[protected]

Account no...[protected]

Again indusind bank has deducted my account for Jan and Feb... Rs 458 for each month..
As per the conversation had with Mr Vincent G from escalation dept...I had deposited 10000 in the account...
I am not happy with indusind bank services the way they r working and harassing . I want my money back which u have deducted asap... pls revert asap.

Indusind Bank agents called and told me about the life time free credit card by the bank. I was told it will be free without any conditions. The calls were made from numbers [protected] and [protected]. After collecting the documents I received a verification call from bank after couple of days . The bank employee told me I need to spend at least Rs 25000 in first three months otherwise I will have to pay joining fees. This condition was never told to me before they collected the documents. The documents were collected from me on 27Th February 2016. I have asked the bank not to process my credit card.

This agency/bank is fooling people by doing fraud. Please take action against them.

Hello Sir/Mam,

I am Amar Patil having an idea card with number [protected] from more than 5 years.I have been getting call/sms from Indusind bank branch Ahmednagar from last 1 year regarding to pay loan installment .

I have told them that they call to wrong person and to change/update the number till they call me regularly and not updating the appropriate number.

I think the bank should have appropriate procedure to check correct phone numbers of their customers and not to call wrong person for more than 1 year which is quite upsetting.

I think now the bank take proper action and I will not get the hectic calls.

Thanks and regards,
Amar Patil

Dear Sir/Madam,


A/c no :[protected]
Branch :- Kandivali West
Complain raised on :- 4 feb 2016
Complain no :[protected]

The above account no was my salary account, without my information the amount of Rs 1771/-was deducted from my account for not maintaining balance... Due to my road accident i had to leave the job and that was the only reason i was unable to maintain it ... it almost 20 days after raising the issue at cust care and done mail on reach us ... the way the indusind bank is solving my case... i dont think so they are little bit also serious in my case.


Thanks
Dinesh

Dear Team

This S Prakash From chennai and am holding an saving bank account in Indusind Bank At Nungambakkam Branch and my AC No[protected]

Without my knowledge CPP policy is activated. I told to cancel the CPP policy and refund the money from Feb 1. Till now they didn't take any action about the CPP policy... without any information they have detected the amount.. I have called they for debit card PIN activation only not for this plan.

Still now have called eight times to cancel put they keep on postponed... seriouly it like a crime pls help me to get my funds reversal and do the needful

My loan no in indus ind bank is : ELZ01473H
The loan agreement period is over on april 2015. There was always problems of ecs and i use to pay in bulk in between. 5 months before the closure date they are asking for huge sum of amounts . No one responded to me for months from last 4 months they are claiming for huge sum of amounts . When i asked for details of payments and the orginal track . They are threatening me morally. They are not ready to give me any sort of other details. I went to the branch for settling they told me that and sent a email that by paying 19000 rs i can settle . But i reached the bank they are claming for 35000 rupees. Now they are using abusive words through phone. Till this time they hadnt given me proper answer for anything they are only telling to surrender the vehicle or pay 35000 rupees. I am ready to settle but they should give me proper explanation in writings regarding 1. How much i had paid 2. How much is the penality. 3. An orginal track.
they should behave to me properly.

I am syed abdul bari loan holder of your bank 2012 my loan account no MBE00624H and i am clear all dues at date 19 aug 2014 and your representative give me NOC of HP cancelation letter at date 25 sep 2014 and hi said your acc has closed but my acc still and name ditected on cibil and also i am ped 750 dues

Please dear indusind bank team

Please refund my debited 5725 replies if not refunded I will sucide I am given request to customer care I want refund I am returning this cards to kalyaninagar pune branch my account number is[protected] name Anirudha Krishnarao Desai


Regards

Anirudha Desai

If not refunded I am decided to sucide and I finish my life and also kept request consumer court

Shaik mobin vehicle number:-TS11EA1094.
i had contact to bank finance dept number:[protected].
regarding...
asking about the statement of my loan how much i had to pay to bank .
receive the call talk with me a guy doesn't say his name
i ask him formerly he given casual reply how why then what kind it
never mind i had already given my mail id to him i want statement of my loan quickly action on this...

I am paralyzed and have difficulty walking, but despite the same i had to go back to check my account balance as i do not have an enabled net banking.
I met executive named pushpankar at the branch who told me that indusind banking Systems are not working and he promised me that he will email me PDF of my 6 months account statement at my email id., so i went back with same difficulty disappointed by indusind bank.

But it has been 7 days ;pushpankar has not sent me the statements..

i call indusind bank and pushpankar daily but he disconnects the call or drop call saying he will call back alter..it is in this was indusind bank harasses customers.

So poor is sector 23 branch Indusind bank..
I will not recommend indusind bank account to anyone..
difficult bank and poor services bank.

shame on indusind bank.

I have applied for a IndusInd bank credit card 5244 xxxx xxxx 9005 through Bank Bazaar which says the joining fee is zero. After applying the card, in my card's first statement I was charged Rs. 1252.86. I have filed compliant with customer care having reference no. 501911 however it was closed without resolution.

I haver paid the amount to avoid default in my name. However, till date there is no update from the Bank on refund. Please help me in getting the amount refund along with the interest for the period lapsed.

Hi team, my atm card got expired on 31st jan, however i dint rcvd the replacement yet, since january 2nd i am visiting the branch office till date i have vistited 5 times, aside i have called customer care atlest 10 times. not able to get any resolution plz help.