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IndusInd Bank Complaints & Reviews

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Updated: Nov 12, 2025
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IndusInd Bank reviews & complaints page 94

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P
prakash.sr
from Chennai, Tamil Nadu
Feb 19, 2016
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Address: Chennai, Tamil Nadu, 600041
Website: www.indusind.com

Dear Team

This S Prakash From chennai and am holding an saving bank account in Indusind Bank At Nungambakkam Branch and my AC No[protected]

Without my knowledge CPP policy is activated. I told to cancel the CPP policy and refund the money from Feb 1. Till now they didn't take any action about the CPP policy... without any information they have detected the amount.. I have called they for debit card PIN activation only not for this plan.

Still now have called eight times to cancel put they keep on postponed... seriouly it like a crime pls help me to get my funds reversal and do the needful
IndusInd Bank customer support has been notified about the posted complaint.
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    D
    drsurejbobbin
    from Bengaluru, Karnataka
    Feb 19, 2016
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    Address: Thiruvananthapuram, Kerala, 695012
    Website: indus ind bank , sasthamangalam branch

    My loan no in indus ind bank is : ELZ01473H
    The loan agreement period is over on april 2015. There was always problems of ecs and i use to pay in bulk in between. 5 months before the closure date they are asking for huge sum of amounts . No one responded to me for months from last 4 months they are claiming for huge sum of amounts . When i asked for details of payments and the orginal track . They are threatening me morally. They are not ready to give me any sort of other details. I went to the branch for settling they told me that and sent a email that by paying 19000 rs i can settle . But i reached the bank they are claming for 35000 rupees. Now they are using abusive words through phone. Till this time they hadnt given me proper answer for anything they are only telling to surrender the vehicle or pay 35000 rupees. I am ready to settle but they should give me proper explanation in writings regarding 1. How much i had paid 2. How much is the penality. 3. An orginal track.
    they should behave to me properly.
    +4 photos
    IndusInd Bank customer support has been notified about the posted complaint.
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      S
      sabdu38
      from Surat, Gujarat
      Feb 18, 2016
      Resolved
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      Resolved

      Address: 431515

      I am syed abdul bari loan holder of your bank 2012 my loan account no MBE00624H and i am clear all dues at date 19 aug 2014 and your representative give me NOC of HP cancelation letter at date 25 sep 2014 and hi said your acc has closed but my acc still and name ditected on cibil and also i am ped 750 dues
      Feb 27, 2016
      Complaint marked as Resolved 
      The representative of indusland bank call me and help me to final satelment to closed my two wheelar loan account and the help me and cibil update
      IndusInd Bank customer support has been notified about the posted complaint.
      Dear Customer,

      We regret the inconvenience caused to you. You can now raise an on-line dispute for any data inaccuracy reflecting in your report. Please fill and submit the dispute resolution form available at: http://bit.ly/1xsT90b.

      In case you don't have a copy of your CIBIL report, you can purchase the same on CIBIL’s website instantly. Please visit: http://bit.ly/1yM9xib.

      Regards,
      CIBIL Consumer Services
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        A
        Anirudha Krishnarao Desai
        from Nagpur, Maharashtra
        Feb 18, 2016
        Resolved
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        Address: Pune, Maharashtra, 412207
        Website: indusind bank

        Please dear indusind bank team

        Please refund my debited 5725 replies if not refunded I will sucide I am given request to customer care I want refund I am returning this cards to kalyaninagar pune branch my account number is[protected] name Anirudha Krishnarao Desai


        Regards

        Anirudha Desai

        If not refunded I am decided to sucide and I finish my life and also kept request consumer court
        Aug 6, 2021
        Complaint marked as Resolved 
        IndusInd Bank customer support has been notified about the posted complaint.
        Dear Ms. Anirudha,

        We regret the inconvenience that it has caused to you. We have escalated your details to the concerned department and our representative will get in touch with you shortly.

        Regards,
        Team IndusInd Bank
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          S
          shaik.mobin hussain
          from Hyderabad, Telangana
          Feb 17, 2016
          Resolved
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          Address: 500013
          Website: indusind bank

          Shaik mobin vehicle number:-TS11EA1094.
          i had contact to bank finance dept number:[protected].
          regarding...
          asking about the statement of my loan how much i had to pay to bank .
          receive the call talk with me a guy doesn't say his name
          i ask him formerly he given casual reply how why then what kind it
          never mind i had already given my mail id to him i want statement of my loan quickly action on this...
          Complaint marked as Resolved 
          IndusInd Bank customer support has been notified about the posted complaint.
          Verified Support
          Feb 19, 2016
          IndusInd Bank Customer Care's response
          Dear Mobin, We apologise for the inconvenience caused. We have escalated your concerns with the relevant department and we will update you with the status shortly. Thanks, Team IndusInd Bank.
          Verified Support
          Feb 27, 2016
          IndusInd Bank Customer Care's response
          Dear Mobin, We request you to visit the branch for the statement of your loan account. Thanks, Team IndusInd Bank.
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            C
            chat2amit
            from Gurgaon, Haryana
            Feb 17, 2016
            Resolved
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            Resolved

            Address: Gurgaon, Haryana, 122017

            I am paralyzed and have difficulty walking, but despite the same i had to go back to check my account balance as i do not have an enabled net banking.
            I met executive named pushpankar at the branch who told me that indusind banking Systems are not working and he promised me that he will email me PDF of my 6 months account statement at my email id., so i went back with same difficulty disappointed by indusind bank.

            But it has been 7 days ;pushpankar has not sent me the statements..

            i call indusind bank and pushpankar daily but he disconnects the call or drop call saying he will call back alter..it is in this was indusind bank harasses customers.

            So poor is sector 23 branch Indusind bank..
            I will not recommend indusind bank account to anyone..
            difficult bank and poor services bank.

            shame on indusind bank.
            Complaint marked as Resolved 
            IndusInd Bank customer support has been notified about the posted complaint.
            Verified Support
            Feb 18, 2016
            IndusInd Bank Customer Care's response
            Hi Pushpankar, We are looking into the concerns you have highlighted and will get back to you shortly. Thanks, Team IndusInd Bank.
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              S
              saurabh1feb
              from Delhi, Delhi
              Feb 17, 2016
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              Address: Hyderabad, Andhra Pradesh, 500032

              I have applied for a IndusInd bank credit card 5244 xxxx xxxx 9005 through Bank Bazaar which says the joining fee is zero. After applying the card, in my card's first statement I was charged Rs. 1252.86. I have filed compliant with customer care having reference no. 501911 however it was closed without resolution.

              I haver paid the amount to avoid default in my name. However, till date there is no update from the Bank on refund. Please help me in getting the amount refund along with the interest for the period lapsed.
              +2 photos
              Complaint marked as Resolved 
              IndusInd Bank customer support has been notified about the posted complaint.
              Verified Support
              Feb 18, 2016
              IndusInd Bank Customer Care's response
              Hi Saurabh, We have forwarded your concerns to our relevant team. Our official will connect with you shortly. Thanks, Team Indusind Bank
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                A
                Agnik Banerjee
                Feb 17, 2016
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                Address: Chandrapur, Maharashtra, 713205
                Website: na

                Hi team, my atm card got expired on 31st jan, however i dint rcvd the replacement yet, since january 2nd i am visiting the branch office till date i have vistited 5 times, aside i have called customer care atlest 10 times. not able to get any resolution plz help.
                IndusInd Bank customer support has been notified about the posted complaint.
                Dear Agnik,

                We apologise for the inconvenience caused. Request you to share your contact details or write to [protected]@indusind.com to enable us to assist you further.

                Thanks,
                Team IndusInd Bank
                as mentioned above i have forwarded my issue to the given mail id, however didnt rcvd any rply.
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                  K
                  kislay30
                  from Mumbai, Maharashtra
                  Feb 16, 2016
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                  Address: Muzaffarpur, Bihar, 91

                  My account is in INDUSIND bank, muzaffarpur, bihar. my account no is[protected]. I am frequently getting money deducted from my account from bank.
                  Kindly refer to bank and give details. This is fraudism.


                  Divya
                  Hi Divya,

                  We tried contacting you at your registered mobile number however, we were unable to establish contact with you. We request you to provide us your contact details or write to us at [protected]@indusind.com to enable us to assist you.

                  Thanks,
                  Team IndusInd Bank

                  Indusind Bank — Lost of account number

                  Actually I have lost my a account. Kit.I want to know information about my account number.plz call me on my no [protected]
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                    I
                    Ibrahim hamed
                    from Hyderabad, Telangana
                    Feb 14, 2016
                    Resolved
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                    Address: Hyderabad, Andhra Pradesh, 500036
                    Website: Cousumer commplaints.in

                    Hello sir I am contacting u from last week I am not getting a proper response I have submitted a credit card application .and all my process has been completed after a few days ur's bank told we can't issue the card
                    Just I want a details y I didn't get the card
                    Complaint marked as Resolved 
                    IndusInd Bank customer support has been notified about the posted complaint.
                    Dear Ibrahim,

                    We regret the inconvenience caused. Request you to share the application number or contact details to enable us to assist you further.

                    Thanks,
                    Team IndusInd Bank.
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                      U
                      Ubedss
                      from Mumbai, Maharashtra
                      Feb 12, 2016
                      Resolved
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                      Address: Mumbai City, Maharashtra, 400612

                      When i open my Salary account in Your Branch your Executive not inform about this that if i not get salary in my account it will charge some amount
                      Now when i wan Active the account you are saying me that pay the Rs.11000/- as a Fine .also in that past couple of year you not intimate me Single time about this .My only Concern is this make Zero outstanding in this account and Convert this account to as a Zero balance Scheme which you have currently
                      Complaint marked as Resolved 
                      IndusInd Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 17, 2016
                      IndusInd Bank Customer Care's response
                      Dear Customer, We regret the inconvenience caused. Request your to share your contact details or write to us at [protected]@indusind.com to enable us to assist you. Thanks, Team IndusInd Bank.
                      Sep 13, 2016
                      Updated by Ubedss
                      My Email ID [protected]@gmail.com throug out this you can easily find my information in your system
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                        S
                        Shyju Chakkalakal
                        from Mumbai, Maharashtra
                        Feb 10, 2016
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                        My self Shyju Kumaran Chakkalakal holding your Banks Platinum Credit Card [protected]. I have submitted Rs.25, 000/- D.D. OF SBI Dated 04th February 2016 on 06th February 2016 at your J.B. Nagar Andheri Branch Reception.
                        7th February 2016 was my card's Due Date so to update payment details to c.c.
                        Warm Regards
                        Shyju Kumaran Chakkalakal
                        IndusInd Bank customer support has been notified about the posted complaint.
                        Below mentioned details I wrote to indusind complaint cell. Still no response from their side. Today I got a call from indusind recovery department regarding the same payment which they still not received.

                        Subject: Late Fees Charges Wave off Request

                        To
                        The Manager,
                        Indusind Bank,
                        Credit Cards Department,
                        Mumbai.

                        My self Shyju Kumaran Chakkalakal holding your Banks Platinum Credit Card [protected]. I have submitted Rs.25, 000/- D.D. OF SBI Dated 04th February 2016 on 06th February 2016 at your J.B. Nagar Andheri Branch Reception.

                        Today is my card's Due Date, so I called up to update the payment details which I made yesterday, to your customer care department. When I explained about the payment made. I was told that I have to pay late fees charges for late payment i have made.

                        I am very disappointed hearing this.Because iam using other 4 Banks Credit Cards other than yours and i always makes payment a day prior to the Due Date & they never ever charged me late Fees or or given me a penalty threat of changing late Fees. lf you are going to charge me late fee then iam surely going to cancel your credit card. I don't want a relationship with a bank who doesn't care for their Customers.

                        Requesting you to Wave off my late Fees & allow me to use your card in future.

                        Warm Regards
                        Shyju Kumaran Chakkalakal
                        [protected].
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                          S
                          Sabipalackal
                          from Delhi, Delhi
                          Feb 5, 2016
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                          Resolved

                          Address: Alappuzha, Kerala, 688004

                          Dear sir
                          I have taken a vehicle loan to your bank. I have closed the loan on 2015 feb 22 at one time settlement but i didn't get my NOC. My loan No. ELA06940. I spoke to
                          Mr. Aneesh legal adviser and manager, Mr.Arun several times. And they still kept me waiting.It's been so long.I request to you to get my NOC

                          Hope you help me
                          Sabitha.K
                          Alappey
                          Aug 5, 2021
                          Complaint marked as Resolved 
                          Hi Sabitha,

                          We sincerely apologize for the inconvenience caused. Would request you to share your contact details with us or write to us at [protected]@indusind.com to enable us to assist you.

                          Thanks,
                          Team IndusInd Bank
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                            A
                            arun83
                            from Bengaluru, Karnataka
                            Feb 4, 2016
                            Resolved
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                            Resolved

                            Address: Bangalore, Karnataka, 560085

                            To whom so ever it may concern,

                            I had availed a credit card ending with 5004 from Indus Ind Bank on Jan'15 .The transaction and payments were on time and date till last month i.e. Jan'16.

                            The problem started from Nov'15 when my card was blocked. I called up the customer care and asked the reason and came to know that I have exceeded the credit limit which was fair enough. I made the payment in the month of Dec'15 of Rs 5900 for which they released my card and I was able to use my card again for Rs 2300.Again my card was blocked saying reached maximum limit. I made the payment again of Rs 5900(Min due)in the month of Jan'16 for which they haven't released the card and when called up the bank they asked me to call the customer care which I did and surprisingly got an answer saying I cant use the card until I make full payment for which I was very much disappointed and irate. Hence I skipped the payment for Feb'16.

                            Today a lady called up(wont remember her name)saying she is calling on behalf of Indus Ind and asked me to make the payment as I told her my problem and informed her I will not make the payment until I get a clear picture of my payment made till date and I need some one to address it if possible to visit home and do the same.The lady who spoke to me doesn't have a basic etiquette of how to speak to the customer and she was yelling at me saying why did you use the credit card if not able to make the payment and some harsh words. She totally harassed me.She hurt my feelings and ego with her harsh words. I repeatedly told her to stop and learn how to deal with the customers and explain him about the pros and cons for which she was unable to listen and kept on shouting on me.I don't know how you people take this complaint but ensure customer is treated with utmost care and respect even if he/she is a defaulter. Collecting payment and getting money from the customer is an art and cleverness. If you(Indus Ind Bank)hire this type of employees than surely there will no customer satisfaction and hit in revenue.

                            Also about my payment, I do not want to have a conversation with such type of employees anymore, please arrange an representative to explain me of my payment done right from the beginning till date. Till then i will keep this payment On-Hold.

                            Regards,
                            Arun Agnihotri
                            Complaint marked as Resolved 
                            IndusInd Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 08, 2016
                            IndusInd Bank Customer Care's response
                            Hi Arun, We regret the inconvenience caused. Please shareus your contact details or email at [protected]@indusind.com. to enable us to assist you Thanks Team IndusInd Bank.
                            Hi Team,

                            Kindly note that you have charged me late fee of Rs 9000 for last three month against my credit card no.[protected].Kindly waive off theses charges for next time i will take care of due date.I have also discussed with you customer care department and my ref.no.36298955.please do the needful.

                            Please Sir Urgent Action of my problem

                            and maximum call your customer care and maximum mail your email id but not response my query plz action my query..and refund the amount.

                            Thanks
                            Gautam Mehra
                            [protected]
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                              M
                              Mounica Krishna Mohan
                              from Hyderabad, Telangana
                              Feb 2, 2016
                              Resolved
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                              Resolved

                              Check my EMI status

                              Address: 500081
                              Website: www.1800customercare.com/indusind-bank-contact-number

                              Hi Indus Ind Bank,

                              I am holding a 2 wheeler loan in your bank. I have been paying installments on 7th of every month from last 11 months. I was told only to pay the installments for 11 months. Now I again got an SMS to pay the EMI even for this month. I consider this as my 12th month EMI. So, I would like you to mention me the remaining duration of my EMI to be paid and also the remaining monthly installments. I have been...
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                              D
                              Divakar Pathak
                              from Delhi, Delhi
                              Jan 30, 2016
                              Resolved
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                              Resolved

                              Amount deducted during transaction

                              Address: New Delhi, Delhi, 110096
                              Website: www.indusind.com

                              Dear Sir/ Ma'am,
                              My Name is Divakar Pathak.i have a saving account in Axis bank. I went to withdraw some amount from Indulsand bank ATM but during the process transaction got failed . i cancelled the process and left the ATM
                              I entered an amount of Rs 1000 from INDULSAND BANK ATM on 13th Oct-2015, New Ashok Nagar, New Delhi - 96, but i did not get any money and 10000 was deducted from my account. i complaint three times to Axis...
                              +1 photos
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                              PraveenKumar. G
                              from Bengaluru, Karnataka
                              Jan 29, 2016
                              Resolved
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                              Resolved

                              Address: 560009
                              Website: www.indusind.com/footer/customer-care

                              Worst banking experience with IndusInd bank, My Account is freezed with 10days on opening an account. Branch team is not responding properly. Customer care is worst and pathetic.

                              Kindly help to resolve the issue, else help me to close the account.
                              Complaint marked as Resolved 
                              IndusInd Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jan 30, 2016
                              IndusInd Bank Customer Care's response
                              Dear Praveen, We apologise for the inconvenience caused. Request you to share your contact details or write to [protected]@indusind.com for us to assist you further. Thanks, Team IndusInd Bank.
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                                A
                                Abhishek Garkemukhu
                                from Hyderabad, Telangana
                                Jan 28, 2016
                                Resolved
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                                Resolved

                                Address: 500017
                                Website: www.indusind.com

                                I had purchase my 2 wheeler Honda Activa on loan from IndusInd Bank hyderabad branch (Tirumulgiri Secunderabad branch) on Feb 2009.
                                And loan was cleared in 2010, they issued the NOC letter for the same,
                                When today I went to change my vehicle ownership as per RTO rules they require NOC certificate from the bank, I provided my certificate, The RTO guys said that this certificate will not be accepted as the IndusInd Bank has specifically provided them instruction that older NOC's should not be accepted.
                                So I went to the bank asking the reason why my NOC was not accepted, they said you have to apply for new NOC and have to pay fee of Rs.250 for it and you will get the NOC after 15 days. I needed the NOC urgently, I requested them that to issue me the NOC immediately and take the required fees, but since its very urgent I might need it. But they refused to provide me he NOC.
                                NOC was required by me for urgent I cant wait for 15 days, for the loan that i have cleared years ago and also have an old NOC from the given bank.
                                Who gives the bank authority to cancel their old NOC when its completely valid. Its just a gimmick to earn fee from public for no reason.
                                I regret my decision to apply for any loan from IndusInd Bank and will ask every other person I know to not apply for loans from this bank in particular.
                                Please do something about this kind of illegal nonsense going on in this bank.
                                Complaint marked as Resolved 
                                Verified Support
                                Jan 30, 2016
                                IndusInd Bank Customer Care's response
                                Dear Abhishek, We regret the inconvenience caused. Request you to share your contact details or write to [protected]@indusind.com for us to assist you further. Thanks, Team IndusInd Bank.
                                I had purchase my 2 wheeler passion pro on loan from Induslnd Bank Nalgonda branch on[protected]and loan cleared in 2015 they issued the Noc letter for the same when today I want change my vehicle ownership as per RTO Rules they requier NOC Certificate from the bank I provided sir request my new Noc aporvrd tha branch nalgond

                                Valid Loan Clearance NOC made invalid. - Comment #3735859 - Image #0
                                IndusInd Bank Customer Care's response, Sep 19, 2020
                                Verified Support
                                We regret the inconvenience. Request you to kindly write to us at [email protected] along with details for us to assist you further.
                                Dear team, I had taken one 2wheeler loan from indusind bank on 2015, I had cleared the loan on 2016, now I want to change the vehicle ownership to some one, can you please guide me how can I get the NOC, PLS HELP
                                [protected]
                                ravikishore.[protected]@gmail.com
                                IndusInd Bank Customer Care's response, Oct 7, 2020
                                Verified Support
                                We regret the inconvenience caused. Request you to provide us loan account details or write to us at [email protected] to assist you further.
                                Dear team, I have personal loan in indusind bank .I 'm chasing for my noc copy from last 1.5 month, but after placed so many time request in customer care over phone & email still not received the same .my loan no is[protected].plaese do the needful it's urgent
                                Dear team . I had taken four wheeler loan from your bank all the EMI's are cleared by May 2020 . I was asking for NOC from 5 months its very urgent we need transfer it and purchase new 4 wheeler I was keeping mails but no response nd I was trying to call customer care but no response. Loan is on Name of K.mangamma nd loan account number AHH17498C . Mobile number with [protected] nd mail id with rohith.[protected]@gmail.com even I went to your bank at secunderabad but I'm helpess no answers no response.

                                We applied new loan from your bank itself its approved but we need NOC Urgently

                                Please do need ful for the above .
                                IndusInd Bank Customer Care's response, Nov 5, 2020
                                Verified Support
                                Dear Customer,

                                We regret the inconvenience caused to your banking experience. Please allow us some time to get back to you with an appropriate resolution. Call 18602677777 for immediate assistance or email [email protected]

                                Regards
                                IndusInd Bank Ltd.
                                IndusInd Bank Customer Care's response, Nov 26, 2020
                                Verified Support
                                Dear Customer,

                                We regret the inconvenience caused. Request you to kindly ask primary account holder to write to us at [email protected] for us to assist you further.

                                Regards
                                IndusInd Bank Ltd.
                                It's been 5 months from my clearance of emi on two wheeler. Still I didn't receive NOC from the bank.

                                Kindly, send me the NOC as soon as possible.

                                [protected]@gmail.com
                                IndusInd Bank Customer Care's response, Aug 4, 2021
                                Verified Support
                                Dear Customer,

                                Greetings from IndusInd Bank.

                                Please accept our sincere gratitude on the time and efforts taken by you in connecting with us.

                                We request you to please call 1860 267 7777 or write to us at [email protected] from your registered email-id.

                                Regards,

                                Social Media Team
                                IndusInd Bank Ltd
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                                  ajay.sinha
                                  from Raipur, Chhattisgarh
                                  Jan 23, 2016
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                                  Address: 491001

                                  Dear Concern,

                                  We have take Two wheeler loan ur bank name is Ajay sinha in Sep 2015,
                                  emi conform 2283*23, but we have our loan for closed 3 dec 2015 amt rs 39100 by Mr Devendra at ur indusind bhilai branch, he ask for ur loan has been
                                  closed & noc conform to cocern address, We have ask for any time
                                  SOA, Noc but devendra is not response for this query & also no any
                                  conformation by FC amt, My ac has been debit by indusind bank amt 2283
                                  dated on 22 jan 16, this type service has been not tollrate,
                                  Kinldy conform for our amt refundable process & pls do not stay ur
                                  concer branch mr Devendra for in responcible, manuplation worked
                                  person

                                  Kinldy find hare with bank statement, reciept & cheque...

                                  Warm Regards
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                                    pradmit_30
                                    from Kolkata, West Bengal
                                    Jan 20, 2016
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                                    Address: Kolkata, West Bengal, 700036
                                    Website: www.consumercomplaints.in

                                    Today at about 22.25pm myself log for payment ofICICI PRULIFE premium and as per system i, was opt for otp.After a long time OTP was generated and meanwhile my self opt for regenerated of OTP.At 22.27pm OTP was 366197 but again another OTP generated as 968865 at 22.29pm which is not traced to me, and repeated the OTP 366197 and card blocked.
                                    IndusInd Bank customer support has been notified about the posted complaint.
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