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IndusInd Bank Complaints & Reviews

3.1
Updated: Feb 21, 2026
Complaints 2199
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1322
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IndusInd Bank reviews & complaints page 94

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A
asfakpaliwala
from Mumbai, Maharashtra
Mar 12, 2016
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Address: Ahmedabad, Gujarat, 380001
Website: www.indusind.com

Dear sir/madam,

My name is asfak paliwala from ahmedabad, gujarat, and this’s regarding my two wheeler loan first emi misguided. I taken two wheeler loan from indusind bank ltd, rakhial road, ahmedabad, gujarat on 14/07/2014 for honda aviator while the loan account number:-gbb01794h.

Your salesman ( javed chandniwala ) was called me regarding approve my case around 14/07/2014 and told me my first ecs was effect from my bank on after 07/08/2014. But my first emi was effect on 23/07/2014.

As i could have received first emi against fraud without any verification, i believe the communication regards emi was misrepresented to me and i therefore wish to make a complaint.

I wish to claim reversal of my late payment charge against my first emi return amount of rs780 loan a/c no. - gbb01794h in view of the fact that i have been deprived of return emi late payment charge of this loan account.

Please now investigate my complaint within a week allowed to you.


Yours faithfully,

Regards,
Asfak paliwala
+91-[protected]
IndusInd Bank customer support has been notified about the posted complaint.
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    Shushank Gupta
    from Kanpur, Uttar Pradesh
    Mar 11, 2016
    Resolved
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    Address: 208002
    Website: consumercomplaints.in

    Hi am shushank gupta, mera AC no hai[protected]
    Mere Account SE 2800 RS kaat liye Gaye hai jabki mai aaj chaar din SE lagataar customer care SE kah raha Hun Mujhe platinum premier debit card nhi chahiye tab bhi indusse bank NE mere AC se2800rs Kat liye mujhe paiso sakt jarroort hai mujhe paise return chahiye pls
    Aug 6, 2021
    Complaint marked as Resolved 
    IndusInd Bank customer support has been notified about the posted complaint.
    Dear Shushank,

    We apologise for the inconvenience caused. We have escalated your concerns to the relevant team and our officer will connect with you shortly.

    Thanks,
    Team IndusInd Bank.
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      R
      ravi_r87
      from Pune, Maharashtra
      Mar 9, 2016
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      Address: Pune, Maharashtra, 411014

      Dear All,

      Hello I am Ravi Rahangdale holding Presonal Loan with IndusInd Bank.

      Loan No:[protected]

      I have taken PL on July 2013 in Pune- Maharashtra, while Issuing the PL, Bank had given me an instruction, “if I’ll close Personal loan before 2 years there will be pre-payment charges of 4% on outstanding amount”. That’s why I have not yet close the loan,

      Now after 2yrs I had visited IndusInd branch for closer of PL (B’coz there is no pre closer charges of 4% after 2 yrs as per policy),

      But still bank want me to pay 4% of pre-closer charges even after 2 yrs for closing the Personal loan.

      Request you to kindly check with your policies, during the time you had issued PL.

      Do the needful on urgent basis.


      Thanks
      Ravi Rahangdale
      Personal Loan A/C No:[protected]
      Mob - [protected]
      IndusInd Bank customer support has been notified about the posted complaint.
      Dear Mr. Ravi,

      We have escalated your concerns to the relevant team and our officer will connect with you shortly.

      Thanks,
      Team IndusInd Bank

      lazy bank 1 month past no open bank account

      it's so late sir, my account my number yet no opened i paid 25000 what's wrong with ananthapur branch
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        D
        Dharmesh Seo
        Mar 8, 2016
        Resolved
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        Address: Ahmedabad, Gujarat

        Im sheetal H/F

        Account no :[protected]

        I have opened women saving account with indusind bank with normal ATM card which fees under 100 rs but one of they employee provided me premium debit card and deducted more than 500 rs without my permission and for last 15 days I have raised complaint through video branch but they are non qualified person operating indusind video branch

        Please be aware with indusind bank they are cheater fraud bank and sucking your hard earned money without your concern
        Aug 22, 2016
        Complaint marked as Resolved 
        IndusInd Bank customer support has been notified about the posted complaint.
        Dear Dharmesh,

        We apologise for the inconvenience caused. We have escalated your concerns to the relevant team and our officer will connect with you shortly.

        Thanks,
        Team IndusInd Bank.
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          R
          Ratan Patel
          from Lucknow, Uttar Pradesh
          Mar 7, 2016
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          Address: Lucknow, Uttar Pradesh, 227105
          Website: www.consumercomplaints.in/new_complaint

          I went to Bank Of India Phoolpur Banaras ATM on 18th of Feb to transact Rs. 1000/- but Rs. 10, 000 was deducted from my account and not a single note comes out. Then I got message of deduction I thought that it would be refunded but it didn't . I complain about this to my branch at lucknow . But getting no response from there till date.

          Ratan Lal Patel
          Indusland Ac. No.[protected]
          Branch - Gomtinagar
          IndusInd Bank customer support has been notified about the posted complaint.
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            N
            NeerajBeniwal
            from Delhi, Delhi
            Mar 7, 2016
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            Address: New Delhi, Delhi

            Sir
            This is to inform you that we are valuable customer of your bank. We regret to say that our credit card bills have been paid on time. Details are given as below:
            Credit card numbers-
            1. [protected]
            Cheque no. 679349
            Amount- 22740
            Dated- 24.1.16
            2. [protected]
            Cheque no. 679348
            Amount- 9909
            Dated-24.1.16
            The above cheques belong to your bank account no.[protected] and the amount in the account was sufficient. I dropped the above cheques at your bank atm sector 11 rohini on 24.1.16. The delay in clearing of cheques is from your side and this is not my fault so I called the customer care for reversal of invalid charges and the reqest no. are:
            1. 618488
            2. 624877
            on 24.2.16. When I inquired about the above request numbers they denied for the reversal.

            We are very harassed with your wrong service and unlawful act. So it is requested to do the needful as soon as possible and please don't force us to knock the door of consumer court.
            Thanking you
            Neeraj Beniwal
            Rama Beniwal
            [protected]
            IndusInd Bank customer support has been notified about the posted complaint.
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              D
              dino5655
              from Bhavnagar, Gujarat
              Mar 7, 2016
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              Address: Mumbai City, Maharashtra

              Account no...[protected]

              Again indusind bank has deducted my account for Jan and Feb... Rs 458 for each month..
              As per the conversation had with Mr Vincent G from escalation dept...I had deposited 10000 in the account...
              I am not happy with indusind bank services the way they r working and harassing . I want my money back which u have deducted asap... pls revert asap.
              IndusInd Bank customer support has been notified about the posted complaint.
              Dear Customer,

              We regret the inconvenience caused. We have escalated your concerns to the relevant team and our officer will connect with you shortly.

              Thanks,
              Team IndusInd Bank.
              U said ur bank people will get back... but when ... is this a service u give to ur customer... ur vincent from social media or ur anita varghese.. both are not reverting ... only one mail received that also have forwarded my issue to concern dept.. but tell me one thing while deducting u dont take a single time to deduct deom our account and while reverting u take ao much days... i think so now i should go for the cancellation only.. and pls dont forget we people make ur bank run not u..
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                P
                parthyadav90
                from New Delhi, Delhi
                Mar 1, 2016
                Resolved
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                Resolved

                Address: Mumbai City, Maharashtra, 122001
                Website: www.indusind.com

                Indusind Bank agents called and told me about the life time free credit card by the bank. I was told it will be free without any conditions. The calls were made from numbers [protected] and [protected]. After collecting the documents I received a verification call from bank after couple of days . The bank employee told me I need to spend at least Rs 25000 in first three months otherwise I will have to pay joining fees. This condition was never told to me before they collected the documents. The documents were collected from me on 27Th February 2016. I have asked the bank not to process my credit card.

                This agency/bank is fooling people by doing fraud. Please take action against them.
                Aug 6, 2021
                Complaint marked as Resolved 
                IndusInd Bank customer support has been notified about the posted complaint.
                Dear Customer,

                We regret the inconvenience that it has caused to you.We request you to message us your contact details so that our Bank official will co-ordinate with you accordingly.

                Regards,
                Team IndusInd Bank.
                Hi,

                Please share where I need to share my contact number? I can't post my contact number on a public forum. Also I want to repeat DO NOT process my credit card.

                Parth
                Dear Parth,

                We request you to write to us at [protected]@indusind.com to enable us to assist you further.

                Thanks,
                Team IndusInd Bank.
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                  A
                  amar.patil
                  from Mumbai, Maharashtra
                  Mar 1, 2016
                  Resolved
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                  Address: Kolhapur, Maharashtra, 416526

                  Hello Sir/Mam,

                  I am Amar Patil having an idea card with number [protected] from more than 5 years.I have been getting call/sms from Indusind bank branch Ahmednagar from last 1 year regarding to pay loan installment .

                  I have told them that they call to wrong person and to change/update the number till they call me regularly and not updating the appropriate number.

                  I think the bank should have appropriate procedure to check correct phone numbers of their customers and not to call wrong person for more than 1 year which is quite upsetting.

                  I think now the bank take proper action and I will not get the hectic calls.

                  Thanks and regards,
                  Amar Patil
                  Aug 6, 2021
                  Complaint marked as Resolved 
                  IndusInd Bank customer support has been notified about the posted complaint.
                  Dear Mr. Patil,

                  As per our earlier conversation we request you to let us know of the Branch details of Ahmednagar branch where you are receiving calls from the next time you receive a call.

                  Details required:

                  1) Branch Name
                  2) Contact Person's Name
                  3) Mobile Number

                  Regards,
                  Team IndusInd Bank.
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                    D
                    dino1808
                    from Vasai-Virar, Maharashtra
                    Feb 24, 2016
                    Resolved
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                    Resolved

                    Dear Sir/Madam,


                    A/c no :[protected]
                    Branch :- Kandivali West
                    Complain raised on :- 4 feb 2016
                    Complain no :[protected]

                    The above account no was my salary account, without my information the amount of Rs 1771/-was deducted from my account for not maintaining balance... Due to my road accident i had to leave the job and that was the only reason i was unable to maintain it ... it almost 20 days after raising the issue at cust care and done mail on reach us ... the way the indusind bank is solving my case... i dont think so they are little bit also serious in my case.


                    Thanks
                    Dinesh
                    Aug 6, 2021
                    Complaint marked as Resolved 
                    IndusInd Bank customer support has been notified about the posted complaint.
                    Dear Mr. Shetty,

                    We have escalated your details to the concerned department and our representative will get in touch with you shortly.

                    Regards,
                    Team IndusInd Bank.
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                      P
                      prakash.sr
                      from Chennai, Tamil Nadu
                      Feb 19, 2016
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                      Address: Chennai, Tamil Nadu, 600041
                      Website: www.indusind.com

                      Dear Team

                      This S Prakash From chennai and am holding an saving bank account in Indusind Bank At Nungambakkam Branch and my AC No[protected]

                      Without my knowledge CPP policy is activated. I told to cancel the CPP policy and refund the money from Feb 1. Till now they didn't take any action about the CPP policy... without any information they have detected the amount.. I have called they for debit card PIN activation only not for this plan.

                      Still now have called eight times to cancel put they keep on postponed... seriouly it like a crime pls help me to get my funds reversal and do the needful
                      IndusInd Bank customer support has been notified about the posted complaint.
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                        D
                        drsurejbobbin
                        from Bengaluru, Karnataka
                        Feb 19, 2016
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                        Address: Thiruvananthapuram, Kerala, 695012
                        Website: indus ind bank , sasthamangalam branch

                        My loan no in indus ind bank is : ELZ01473H
                        The loan agreement period is over on april 2015. There was always problems of ecs and i use to pay in bulk in between. 5 months before the closure date they are asking for huge sum of amounts . No one responded to me for months from last 4 months they are claiming for huge sum of amounts . When i asked for details of payments and the orginal track . They are threatening me morally. They are not ready to give me any sort of other details. I went to the branch for settling they told me that and sent a email that by paying 19000 rs i can settle . But i reached the bank they are claming for 35000 rupees. Now they are using abusive words through phone. Till this time they hadnt given me proper answer for anything they are only telling to surrender the vehicle or pay 35000 rupees. I am ready to settle but they should give me proper explanation in writings regarding 1. How much i had paid 2. How much is the penality. 3. An orginal track.
                        they should behave to me properly.
                        IndusInd Bank customer support has been notified about the posted complaint.
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                          S
                          sabdu38
                          from Surat, Gujarat
                          Feb 18, 2016
                          Resolved
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                          Resolved

                          Address: 431515

                          I am syed abdul bari loan holder of your bank 2012 my loan account no MBE00624H and i am clear all dues at date 19 aug 2014 and your representative give me NOC of HP cancelation letter at date 25 sep 2014 and hi said your acc has closed but my acc still and name ditected on cibil and also i am ped 750 dues
                          Feb 27, 2016
                          Complaint marked as Resolved 
                          The representative of indusland bank call me and help me to final satelment to closed my two wheelar loan account and the help me and cibil update
                          IndusInd Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          We regret the inconvenience caused to you. You can now raise an on-line dispute for any data inaccuracy reflecting in your report. Please fill and submit the dispute resolution form available at: http://bit.ly/1xsT90b.

                          In case you don't have a copy of your CIBIL report, you can purchase the same on CIBIL’s website instantly. Please visit: http://bit.ly/1yM9xib.

                          Regards,
                          CIBIL Consumer Services
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                            A
                            Anirudha Krishnarao Desai
                            from Nagpur, Maharashtra
                            Feb 18, 2016
                            Resolved
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                            Resolved

                            Address: Pune, Maharashtra, 412207
                            Website: indusind bank

                            Please dear indusind bank team

                            Please refund my debited 5725 replies if not refunded I will sucide I am given request to customer care I want refund I am returning this cards to kalyaninagar pune branch my account number is[protected] name Anirudha Krishnarao Desai


                            Regards

                            Anirudha Desai

                            If not refunded I am decided to sucide and I finish my life and also kept request consumer court
                            Aug 6, 2021
                            Complaint marked as Resolved 
                            IndusInd Bank customer support has been notified about the posted complaint.
                            Dear Ms. Anirudha,

                            We regret the inconvenience that it has caused to you. We have escalated your details to the concerned department and our representative will get in touch with you shortly.

                            Regards,
                            Team IndusInd Bank
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                              S
                              shaik.mobin hussain
                              from Hyderabad, Telangana
                              Feb 17, 2016
                              Resolved
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                              Address: 500013
                              Website: indusind bank

                              Shaik mobin vehicle number:-TS11EA1094.
                              i had contact to bank finance dept number:[protected].
                              regarding...
                              asking about the statement of my loan how much i had to pay to bank .
                              receive the call talk with me a guy doesn't say his name
                              i ask him formerly he given casual reply how why then what kind it
                              never mind i had already given my mail id to him i want statement of my loan quickly action on this...
                              Complaint marked as Resolved 
                              IndusInd Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 19, 2016
                              IndusInd Bank Customer Care's response
                              Dear Mobin, We apologise for the inconvenience caused. We have escalated your concerns with the relevant department and we will update you with the status shortly. Thanks, Team IndusInd Bank.
                              Verified Support
                              Feb 27, 2016
                              IndusInd Bank Customer Care's response
                              Dear Mobin, We request you to visit the branch for the statement of your loan account. Thanks, Team IndusInd Bank.
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                                chat2amit
                                from Gurgaon, Haryana
                                Feb 17, 2016
                                Resolved
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                                Resolved

                                Address: Gurgaon, Haryana, 122017

                                I am paralyzed and have difficulty walking, but despite the same i had to go back to check my account balance as i do not have an enabled net banking.
                                I met executive named pushpankar at the branch who told me that indusind banking Systems are not working and he promised me that he will email me PDF of my 6 months account statement at my email id., so i went back with same difficulty disappointed by indusind bank.

                                But it has been 7 days ;pushpankar has not sent me the statements..

                                i call indusind bank and pushpankar daily but he disconnects the call or drop call saying he will call back alter..it is in this was indusind bank harasses customers.

                                So poor is sector 23 branch Indusind bank..
                                I will not recommend indusind bank account to anyone..
                                difficult bank and poor services bank.

                                shame on indusind bank.
                                Complaint marked as Resolved 
                                IndusInd Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 18, 2016
                                IndusInd Bank Customer Care's response
                                Hi Pushpankar, We are looking into the concerns you have highlighted and will get back to you shortly. Thanks, Team IndusInd Bank.
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                                  S
                                  saurabh1feb
                                  from Delhi, Delhi
                                  Feb 17, 2016
                                  Resolved
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                                  Address: Hyderabad, Andhra Pradesh, 500032

                                  I have applied for a IndusInd bank credit card 5244 xxxx xxxx 9005 through Bank Bazaar which says the joining fee is zero. After applying the card, in my card's first statement I was charged Rs. 1252.86. I have filed compliant with customer care having reference no. 501911 however it was closed without resolution.

                                  I haver paid the amount to avoid default in my name. However, till date there is no update from the Bank on refund. Please help me in getting the amount refund along with the interest for the period lapsed.
                                  Complaint marked as Resolved 
                                  IndusInd Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 18, 2016
                                  IndusInd Bank Customer Care's response
                                  Hi Saurabh, We have forwarded your concerns to our relevant team. Our official will connect with you shortly. Thanks, Team Indusind Bank
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                                    A
                                    Agnik Banerjee
                                    Feb 17, 2016
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                                    Address: Chandrapur, Maharashtra, 713205
                                    Website: na

                                    Hi team, my atm card got expired on 31st jan, however i dint rcvd the replacement yet, since january 2nd i am visiting the branch office till date i have vistited 5 times, aside i have called customer care atlest 10 times. not able to get any resolution plz help.
                                    IndusInd Bank customer support has been notified about the posted complaint.
                                    Dear Agnik,

                                    We apologise for the inconvenience caused. Request you to share your contact details or write to [protected]@indusind.com to enable us to assist you further.

                                    Thanks,
                                    Team IndusInd Bank
                                    as mentioned above i have forwarded my issue to the given mail id, however didnt rcvd any rply.
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                                      kislay30
                                      from Mumbai, Maharashtra
                                      Feb 16, 2016
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                                      Address: Muzaffarpur, Bihar, 91

                                      My account is in INDUSIND bank, muzaffarpur, bihar. my account no is[protected]. I am frequently getting money deducted from my account from bank.
                                      Kindly refer to bank and give details. This is fraudism.


                                      Divya
                                      Hi Divya,

                                      We tried contacting you at your registered mobile number however, we were unable to establish contact with you. We request you to provide us your contact details or write to us at [protected]@indusind.com to enable us to assist you.

                                      Thanks,
                                      Team IndusInd Bank

                                      Indusind Bank — Lost of account number

                                      Actually I have lost my a account. Kit.I want to know information about my account number.plz call me on my no [protected]
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                                        I
                                        Ibrahim hamed
                                        from Hyderabad, Telangana
                                        Feb 14, 2016
                                        Resolved
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                                        Resolved

                                        Address: Hyderabad, Andhra Pradesh, 500036
                                        Website: Cousumer commplaints.in

                                        Hello sir I am contacting u from last week I am not getting a proper response I have submitted a credit card application .and all my process has been completed after a few days ur's bank told we can't issue the card
                                        Just I want a details y I didn't get the card
                                        Complaint marked as Resolved 
                                        IndusInd Bank customer support has been notified about the posted complaint.
                                        Dear Ibrahim,

                                        We regret the inconvenience caused. Request you to share the application number or contact details to enable us to assist you further.

                                        Thanks,
                                        Team IndusInd Bank.
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