IndusInd Bank Complaints & Reviews

I am naresh my vehicle loan number ahh04998s i am conact the hyderabad branch regarding what is the my emi last month. The branch lady employee talking with me very rashly. I am again call back not respond my call and cut the phone... Please my humbly requesting to you please action taken against employee.. The. Branch phone number.[protected]

We have taken vehicle loan from your Bank's Borivali /Kandivali Branch.The loan was disbursed in Sep2012.

Our Customer ID is CU2056870.

Since then we have been regular in repayment of the loan except for initial 2-3 months.

We have proposed to pre-close the loan account and requested your Branch to advise us the amount payable.

With continuous / repeated follow up they advised the amount after a gap of 2 months, which includes the following:

1.Interest till the normal date of re-payment i.e.up to Sep2016 (being the 48 months repayment term) Approx.Rs.18000.00

2.Late payment Charges which are Approx.Rs.2000.00.This was not informed to us in last 3years.Otherwise same would have been paid by us long ago.
Interest on the same is also being charged to us.

3.Insurance of the vehicle was taken by us. In spite our submitting the copy of policy bank has decided to recover the insurance premium of Rs.1000/per month from us. There is no satisfactory reply from the bank as to why these charges are being recovered from us. Approx.Rs.9000.00


4.There are few charges like AFC system charges, journal charges etc. which have been debited to the account without our knowledge. To the utmost surprise these charges are debited till Sep2016.No one in the branch is able to explain as why these amounts have been debited in past and for future. This amounts to Rs.5000.00.

From the above it is clear that bank has charged an amount of Approx.Rs.35000.00 without any valid reason.

Our requests to the concerned officers including Branch Manager have received ONLY DEAF EARS and forced us to approach you.

Indusind bank did not send the ecs mandate form to RBS bank, because of that the cheque was not cleared regarding my bike EMI, which is DMS00840H and they haven't been replying since April 2nd. Moreover they have charged me Rs 250 fine for 2 months.

I was offered a free card by indus ind bank as per the manager of indusind bank.I never used the card to buy anything.The card is now having an unpaid due of amount around 5000 on 19th april, 2016. I am dropping them mail to their id [protected]@indusind.com, while i am not having any reply from them while they are having auto generated mail replies saying that they will catch me up within 3 days.

I paid Rs 12500/ for cr.card payment ch.no 942948 last week.after i received message that ch.no 942948 is returned for reason wrongly delivered/not drawn on us. pl make alternate payment to avoid charges. Immediately my wife went to malleswaram branch, and given another cheque for 12700/, and she asked the bank authorities to return the old cheque, but they told that cheque leaf is destroyed and it wont sent for clearance.
now both cheques 12500+12700/ cleared, How? and when cheque leaf is destroyed and it wont sent for clearance how it got cleared?. Also i request and inform you that with in two days i have to pay for my Housing loan, Because of this my housing loan cheque get bounce.
Is it correct, If its happened it will be big problem also big remark in life.
So please immediately return the amount Rs 12500/ before 20.04.16, also i don't want your excuse, OR i will go to consumer forum.
Yours anandan.

Dear team,
I sk ahmad alisha i have claimed my pf in otcp my current employer (Indus ind bank ltd) approved, my previous employer (Ing vysya financial services )not yet approved kindly approved my transfer claim as soon as plz help me
Tracking id 999240051604120054712.
Do the needful
Thanks ®ards
Sk alisha
[protected]
Ahmadalisha.[protected]@gmail.com

I am an savings bank account holder in Sigra branch Varanasi had most disgraceful experience in context with your loan section. I found inefficient and unfriendly. He mislead me and didnt stick to his commitments. till date your staff has not returned my signed documents even after request.
Durga Chakravarty
ACC no.[protected]
Mobile: [protected]

Am take two wheeler loan on ur bank. The due date is 21 for every moth am maintained due amount to my account on 15 mar to 6 apr. But apr 7 ur ecs teturned and put penalty for my due how is it possible how to help me.


Sms
Thanks for availing 2wheeler loan tmh02284h from ibl. Pls note the same for future correspondence. Emi due date : 21 of every month, emi rs.2912

Note that your emi pdc/si/ecs rs.2912 for tmh02284h dt 21mar2016 has returned. Kindly arrange to clear dues immdly. Ignore if paid already. For queries call [protected]

Dear Sir/Madam

My Debit card (No.[protected] ) is showing unauthorised use while using. when contacted customer care service he said new card is delivered to you, so old card is blocked. Neither I have requested for a new card, nor I received any card.
I would like to know how the card is blocked without intimating or confirming with me. this has cause lot of inconvenience to me. Kindly get back to me immediately.

Sumithra Patkar

I mujibul hai faruqui nre account no[protected] with indusind bank pcmc pune. I know you all are aware that how indusind bank involve in making fraudulent money from exchange of foreign currency with the help of there manager and employee. Recently (March 2016) and november 2015 same done with me in exchange of dollar to indian rupees . Find the attachment which is self explanatory as discussed with bhusan parashare pcmc pune branch and statement.
Market rate on 29 march- 66.51
Bank told me - 65.61
Finally in account - 64.17
This is my hard earn money and for this fraud i will not hesitate to knock indusind president and vice president and even reserve bank also.
I lose my hard earn money and bank not even bother to investigate and give satisfactory reply to there coustmer.
I request you to take corrective action and do not force me to take further action. I make a biggest mistake to open account in indusland bank.

Mujibul hai faruqui
Account no. Nre[protected]
Indusind pcmc branch
Pune

I would like to draw kind attention of concerned person over my complaint agonist a branch Manager Indusind Bank Rajouri Garden branch..
He is not right person to be there as he used some abusive word to their employees in regrds of sales. HE mentally harassed the operations team by putting huge sales presure and asking for gave resign again and again. Some of employee s are hospitalized by taking huge pressure. He doing comments even on family membees as well. Each and ever person in the same branch is harassed by him .
My motive is to file case against same person and request you to please take strict action against this man or transfer him to the corner of the country...
This is my complaint against IndusInd Bank employer named Rajesh Kumar (BM)

I bought indusind platinum select card only for the bookmyshow offer (Buy 1 get 1).
By paying single time payment of rs. 1700/-, they have already mentioned in t&c that offer will be serve on first come first serve basis, that is understood. But since last 2 months i have tried too many times to apply the offer on bookmyshow site. It never works. It's 100% fraud way of marketing and cheating by giving offer with * that will never applied.

Stay away from indusind, a faltu bank.

Regards,
Suketu
[protected]

Indusind bank, vaishali nagar, jaipur branch is the worst bank i have ever seen. The employees always speak lies, do not stand up to their commitments. Do no answer emails, customer care email is also like them. They make customer crazy by not allowing them to submit standard form-15 h forms, do not send their pre-filled form-15 h by mail or email. When the customer approaches them personally, their system do not work. Employees do not have the decency to answer the customer emails. Mostly, dumb, useless, good for nothing employees like abhishek sharma, mittal bhatt, in vaishali nagar, jaipur branch. Beware of this bogus bank!!

Dear sir,
This is in ref of application of credit card which i enrolled on request of credit card executive call from the bank. I got assurance that with 25K monthly salary and 80K another HDFC credit card limit.I am eligible for the credit card thus i sent the details and submitted hard copies on 3rd March 2016 to executive who came for collecting it..i got SMS on 15th March about the initiation of process. Further i also got rejection SMS on 4th April 2016 without assigning any reasons. My question is if I qualified all necessary requirement and after confirmation from executive only i did this then now on what basis its rejected. Salary is what they asked, BCIL score is 729, that is good, I gave Office memorandum too, ..all necessary document including Passport for verification..I got verified on office phone number and personal phone number. Then also i got rejected and want to know that special reason first of all which they didn't tell initially and remembered later while processing and collecting my details.
I want to suit them with compensation fine for mental torture for about one month inured to me.

Cpp facility is not available in my account, payment paid aprox 1 month before
a/c no.[protected]
name-mohit raj

Hello Madam,

My name is Gopal K from Hyderabad. Few of my friends who own and live in an apartment complex in Hyderabad, Telangana have asked me to send this query/ clarification to find out if they can get a response from your bank.

One of the owner of this apartment complex who is the Zonal Manager/ Senior Manager with your IndusInd Bank, Somajiguda Branch, Raj Bhavan Road, Hyderabad, Telangana has submitted the unregistered/ wrong bye-laws details of this apartment complex so that he could open the Corpus Fund account. According to the association members the bye-laws has not been either registered with the registrar or it has the wrong details in the bye-laws (for example the bye-laws states that the apartment complex has a swimming pool and likewise few other facilities which doesn't even exist) and it seems that the Zonal Manager somehow was able to manage to provide or change the bye-laws accordingly and submitted the same and has opened the Corpus Fund account for this apartment complex. The Zonal Manager also it seems has told the residents before opening the account that if the bank finds out that he has manipulated the document details he would have issues/ problems as it is illegal to submit or provide such false/ wrong information.

Also, it seems there were only 1-2 Association Members who have signed to open this account which I was told was not the correct procedure. All these was done because the Zonal Manager it seems said that the Bank would have about 10 Lakhs in the account and that it would give him both the name and may be an increase in his salary and a promotion/ award from the Bank as usually the Corpus Fund Account is not withdrawn regularly and maintained for a long duration of time.

Please let me know if it was the correct procedure to open this kind of account with false details and the number of members who had signed so that I can reveal the name of the Manager based on the feedback I receive from my friends who wanted me to check with you in this regard.

In case IndusInd wants these people to approach the RBI or the media or the registrar or consumer court or the Police in this regard they said they would as they feel that it was not the correct procedure to open the account with false information that was provided to the bank which was even acknowledged by the Manager by stating that he would have problems legally if the Bank becomes aware of this situation and that the Bank/ RBI can even take legal action for cheating/ fraud against him,

Please request for further guidance or advice soon in this regard.

Thanks and regards,
Gopal K
[protected]@yahoo.com

I had redeemed my accumulated points on my IndusInd credit card on 22nd of January, 2016 for two products: 1 Philips air straightener and 1 Panasonic Trimmer this was done on the More store website which is the online portal for redeeming the indus ind reward points. The philips straightener has been delivered where as the trimmer has not yet been delivered. After a couple of days of placing the order we got a call from |"the more store", which is the tied up agency for redeeming the reward points saying that ordered product was no longer available and an alternative product would be delivered instead which would be dispatched in 2 days which has not happened till now. And lastly i got a call saying that there is some problem because of which the order will be cancelled and the points will be refunded back to my account, which also has not happened till now. Regarding the same, i have registered several complaints with the bank which have gone unheard. Kindly look into this issue. Provided below are the details:
Order no:[protected]
Complaint numbers:
96432
96201 - which is the latest one to be registered on 12th of March, 2016

Hi, This is Balusamy, I got a loan from Indusind Bank, Thiruchengode branch... (Loan No:TAT01278H).. Bike No: TN88 Z 3493..
i hv settled the loan amount fully.. i hv finished that on or before Dec 2016.. But tilnow i didnt get yet my R.C.. I hv approched the branch repeatedly.. but i got no response.. here after, i cant wait...
Plz stop these nonsense.. Plz take any further steps to get it... If it continues, U will face the consequenses...

Mobile No; [protected]
Email ID: [protected]@gmail.com

Thank You, , , , , , , ,

Dear Indus ind team,
This is a worst experiance i had with INDUSIND Credit card which i have taken 6 months back.While taking the card they did not mention about EMI will not be available till 3 months o[censored]sage .After 3 months als o there is same problem but your team giving a wonderful option to converert into EMI with 18% of intrest and some more charges (is this a business strategy to get more intrest rate ?). So my humble request to sales team, please tell them clearly about there is no EMI option available for this card (even though we say after 3 months it will not get available for years and years ..)Please don't blame people.

Respected Sir/ Madam,

I, Narasimha Kadiyam, was the customer of your esteemed services. As I have been used the services around 3 years without any issue of subject mentioned card, finally it was ended with bad experience.

I faced many problems in with unexpected and extra amounts without any proper reasons and any information (you can find my track for entire usage period). In June month, I requested to reverse the late fee charges even I paid more than min amount before the due date as I was in serious personal issue and it was first time, but my request has not been considered. It was upset for me as I am using other cards also when there is genuine reason I am able to get the same and how it was even not considered in Indusind services.

For this reason I have cancelled the card and I have paid Rs.3000 and the actual amount which I need to pay is Rs.1, 207.89. The including/accumulated with late fee it was Rs.7, 926.16, as its big amount when compare with actual due is Rs.1207, I have requested to help me reverse possible charges. After that I assumed my card was cancelled and that that time, extra charges of Ra.2086.51.

After that two time your customer service people have contacted me, saying that we are okay to reverse those charges and you can continue our services but i was not ready for that time. This is only minor reason and nothing is there.

During that period, the collection staff has called me and that they are telling there is due of Rs.6, 093.61, i was surprised for this amount as its seems very big amount when i actually to paid. And also, they told your card is still active status and this very bad and wrong information update from your concerns.

As I have maintained good relations and good track in my banking activities and having good track for all the financial concerns, i am really shocked for this bills generation after cancellation without any proper information. I am still okay to pay my pending amount of Rs.2280.74 (initially as I guss). All these consequences, I came to know my card has been cancelled in June 2015.

In the view of above all the concerns, even, every month credit card statement is generating and due amount is increasing without any proper reason and no one has contacting me for due amount. As per the current statement, the due amount is Rs.12, 297.01 instead of actual due is 1, 207.89.. which is really shocked me.

Hence, I am request you to kindly consider my request above all the concerns and confirm us with clearing amount as possible minimum and update for the same and once I get confirm then I can able to clear the same.

I am okay if my concerns has considered favorably as its really very burden charged of Rs.12, 897.01 instead actual due is 1, 207.89.

Please find the below mail chain for your reference.