IndusInd Bank Complaints & Reviews

A representative of Indusind Bank came to our office and offered a credit card saying there is no joining or annual fee, so i opted for the card and after verification i was given a credit card on 19.08.2015 with a note that PIN No. will be delivered within 5 days but till today i have not been given PIN No. I have made e-mail correspondences in this regard on 27.08.2015 & 01.09.2015 and also through there customer care no. which was most of the time busy or no person attended the call, therefore, i requested to cancel the Card and its charges through e-mail on 27.08.2015 & 01.09.2015 however, i have been receiving SMS messages for payment of dues which has now cropped upto to Rs.2393/-. Please take this as complaint and help me in cancellation of the card and the wrongly charged amount

Dear sir I am exciting customar before 4 year. Now I want my two wheeler lone statement immediatelY. My lone account no is TXU00010S. And now i have a new bike on your banK. But my nearest bank saying me fast my document sand for approval. May i know the reasons Sir. Sir sand me my lone statement immideatl. thinking you....

Dear sir, I have done all dues date on 09/09/2015 against vehicle loan account PCI03578H Rs 29429 VEHICLE NO PB-65-AB-9336, we have deposit on 3b2, Mohali Branch i have visit so many time to office for NOC. he told me NOC is reccived complete from HO. With Regards, Sanjiv sharma [protected]

Hi All, I have a CAR Loan taken for 3.5 Lacs against MARUTI WAGONR. Due to personal Reasons I wanted to opt for PRE-Closure of my loan. which is lke 16 months before. As of now my outstading balance is 2.13 lacs including the rate of interest for the 16 months. As i am going close the loan now (that would be 16 months earlier) the bank wanted me to pay the total of 2.13 lacs for the entire 16 months period with interest amount...

I want to close my sbi credit cards. Please I request to you, close my credit cards My card no [protected] date of birth year - 10/02/1983 Regads Azad Alam [protected]

I have not received any response either of the service people who processed my application or even from the customer care team. Look for the info below on my case. I got a call from one of the sales manager on 25th November 2015 as I was interested to apply for a personal loan. While in process I completed my documentation by 28th of November and I got a confirmation email as you can see below on 30th of November and was told it would take 4-5 working days to finish all the formalities. On 1st of December, there was a phone verification, followed with in-person verification to my work place and home was done and also the very next day there was a verification call received by my company HR as well. Further to this, on 3rd or 4th of December(I do not recollect the exact date), there was one more person who did home visit as a verification(This person is not similar to the previous kind field executive and looks like he might be in some better position). Post which I had no response and when I called the same manager who processed my documentation, there was one SMS that was received on 8th December confirming the loan is under process and would take 4 – 7 working days. Interestingly that Cell # on which the SMS was sent was not my number or my alternate number that I have provided to the executive. I am concerned if there was any incorrect info updated on my application. However, all other contacts for the people who has to contact me that all happened on my personal cell number. I tried to call different people who were in touch with me and were responsible of taking my application further and has not received any response from them. It has been almost 3 weeks and there is no response from any of the bank personal. I did call the call center # and provided the details, they said would arrange a call back from loans department and never I received call. Also the email below confirms it takes 5 working days for me to get the response, which is highly unacceptable. There is no email or SMS confirmation that I have received and also none of the reference numbers that you have provided through email and SMS gives me any info online. Those are mere waste as garbage to me. 3 persons who are in responsible position for my case does nothing and they do not even answer my phone calls. I REALLY QUESTION IF YOU DO NOT HAVE LOANS DEPARTMENT TO ANSWER THE CALLS FROM CUSTOMERS, WHY DO YOU HAVE THE OPTION ON IVR FOR LOANS? Still I once again copy all the details as below for your reference, hoping you may come with some quick solution. Reference # provided by phone executive is[protected] My cell# to speak is [protected] My email Id would be (personal): [protected]@gmail.com Reference # shared through SMS is [protected] Personal Loan - Application No – 1729232(as mentioned in email and this subject line) I have written emails to [protected]@indusind.com and [protected]@indusind.com(this was supposed to be highest point of escalation if the queries were not answered by other means) and still there is no response after 24hours. Not even an acknowledgement.

I had a lifetime free credit card from Induslnd bank for last 2 years for which I always do full payments and maintain my clean image even having other 3 4 banks credit cards but with no problems, but when I decided to close the credit card and had last outstanding balance of 72500 for which I called customer care and asked him to reimburse my loyalty points which are more than 800rs in cash and he said he will do and ask me to do the rest of payment, I did 72000 rs payment and he closed my credit card. But later after 1 month I received credit card statement with extra charges as interest standing for my last payment which is according to them is not paid which they said 500 is less you paid even I asked them to raise service request that I already asked for points reimbursement before my last payment and card closing, but they said it cant be done now also. And after that everytime they add interest on that and keep sending me credit card payment statements. And their agents call me and harass me that they will spoil my cibil score and force me to pay their illegal demands. Uday.singh.[protected]@gmail.com

Jitendra the person was argueing with us for a mistake done by him.i gave a filled form for my new debit card in october but still now in december my card has not arrived.

Hi Team,

I did a transaction with Indusind bank Credit card for Rs. 5099 to buy a phone from snapdeal.com on 25th October 2015.The transaction was of 12 Months EMI.

But after few days Snapdel canceled my ORDER and refunded my money Back to indusind bank credit card account.

Then After I call Indusind bank customer care on 3rd November to cancel my EMI as they got full money credited. They took a request (00362) and told me I wil be done by 4 working days.

Now today on 12 December I called them to get a confirmation of that EMI cancellation they told me it not done and last 2 month they are charging me EMI also.

Problem Even If they cancel my EMI now they told me they will charge precosure value to me.


Request you to help me to get this issue sorted.

I applied for the personal loan, i sent all the required documents for processing the loan. After 10 days i heard that the loan was rejected due to the my past company invalid reason which i won't accept. I tried to contact concern person (Santhosh-[protected])so many times (more than 10 times) but he is not responding to the call. I am expecting at least minimum follow up from him right? If simply confirm that due to this reason the loan was rejected, it's not at all correct i want to discuss with him. From his confirmation if next time i want to apply loan this wil be bad impression for me and that too my cibil score wil be reduced.

As per offer with Platinum plus debit card gift vouchers issued for 1000 Rs from mygyftr Website for some outlets/Portals which is non usable & for the same 1000 Rs deducted from my account instead of promotional offer. Case of chaeting. Solution expected either 1000 Rs back or that coupons/gift vouchers is to be worth of that price on provided outlets/portals.Support required for the list of outlets, where these coupons can be redeem. Contact Details: Gourav Soni M.no [protected] Dlf Phase-3, Gurgaon-122001

On 6th december 2015 there were four fraud transaction made on my debit card of Rs 8000 approx without OTP(One time password). As per RBI norms OTP is essential for any online transaction to avoid fraud otherwise bank will refund in such fraud, but IndusInd bank did not followed same. Please help me in getting my money back from bank.

Respected Sir/Madam I had my salaried account in your kailash colony branch, new delhi 110048 having account no 0160XA6329001 (new ac. no[protected]. I got a fund transfer from LIC of India of amount 54000/- Rs. I come to know in branch that they have deducted 7600 Rs for account maintenance charges. I am requesting you to look into this matter and reduced the account maintenance charges. Hoping favorable response from your end at the earliest Thanking you sandeep sinha (0-[protected])

Account holder name-Garish Chand Sharma, mobile number-[protected], account number[protected], bank branch-Focal point Ludhiana, want to register a complaint stating that deduction of Rs 4500 was made from my account by bank without any reason in the month of March 2015, therefore i request a refund from bank as soon as possible.

Sir My vehicle finance already closed before 20/11/2015 Bank staff said wait 10 days do not ricieved my noc Iam totally worried Iam going aboard I need urgently KL-71-B -4296 Name muhammed Branch nilambur, malppuram, kerala Immediatly send my noc Pls help me Bank manager said bcoz chennai flood also..i know that..but two days before office open in chennai ...no respons in chennai branch ...head office department

Sir...I have taken loan from indusind bank..they got check from me.for EMI through ECS. But they did not deduct EMI through ECS ..and giving me penalty for returned check..while I have a much balance in my account for EMI..kindly solve my problem......

Really a bad experience with IndsuInd bank. This is really same that I am facing too much issue with IndusInd Bank. I thought that IndusInd bank has some reputation but I was wrong. I have registered a complaint[protected] rupees has been deduced from my account on 5th Nov 2015 and also registered a complaint in police station but still no one help me with this matter. 6000 rupees is not a small amount for a middle class person. If someone ask me that is IndusInd bank customer care is helpful; I don't have any reply except #$%@# this. Hope some one help me and get back to my money as soon as possible... frown emoticon I have just my complaint number[protected].

Hi sir i have my personal loan going on with indusind bank. i am suppose to pay emi on 4th of every month through ecs on my bank account. today is 7th and still emi is not deducted from my bank account despite funds are available. i called customer care and they have no idea what to do so they told me they will raise a query and will check. account number :[protected] personal loan )

My Sb ac no is[protected] on 3rd dec i had deposited cheque no 837299 for Rs.5000/ in ICICI BANK but to my surprise the cheque has been dishonoured. i do not understand the reason. you have put a dark spot on my reputation I am going to take the complaint with reservebank of India claiming damages from you.

Hello sir.. i am very frustrated to write this to complaint against indusind bank.. in 2 days there is 1064 amount deducted from my account .. this is unfair.. there should bea limit in charges.. simoly they are charging feea from my account and today there ia deduxtion of 41 rs from my account..guys please dnt open any account in indusind.. they charge u money withoit reason.. and they tell some when u ask reason.. keep urself away from this cheaters