IndusInd Bank Complaints & Reviews

Dear Sir/ Ma'am,
My Name is Divakar Pathak.i have a saving account in Axis bank. I went to withdraw some amount from Indulsand bank ATM but during the process transaction got failed . i cancelled the process and left the ATM
I entered an amount of Rs 1000 from INDULSAND BANK ATM on 13th Oct-2015, New Ashok Nagar, New Delhi - 96, but i did not get any money and 10000 was deducted from my account. i complaint three times to Axis Bank against this act and got the same response that i have taken money( Rs 10000) after all three complaints i demanded for CCTV footage but i did not get CCTV footage till now. Indulsand bank is saying that i have withdrawal money. but i did not get any amount if i have withdrawal the money where is the CCTV footage?. I have been suffered a lot. and fed up of doing complaints and follow-ups but did not get to know what happened actually to my money.
so i request you please help me in this regards, and please advise Indulsand bank to return my money with interest.

Name :- Divakar Pathak
My Account No:- [protected] (Axis Bank)
Pitam Pura, New Delhi.-110088

Please let me know if you need any further information to resolve the issue and to help me to get my money back.

With Regards

Divakar Pathak
[protected]

Worst banking experience with IndusInd bank, My Account is freezed with 10days on opening an account. Branch team is not responding properly. Customer care is worst and pathetic.

Kindly help to resolve the issue, else help me to close the account.

I had purchase my 2 wheeler Honda Activa on loan from IndusInd Bank hyderabad branch (Tirumulgiri Secunderabad branch) on Feb 2009.
And loan was cleared in 2010, they issued the NOC letter for the same,
When today I went to change my vehicle ownership as per RTO rules they require NOC certificate from the bank, I provided my certificate, The RTO guys said that this certificate will not be accepted as the IndusInd Bank has specifically provided them instruction that older NOC's should not be accepted.
So I went to the bank asking the reason why my NOC was not accepted, they said you have to apply for new NOC and have to pay fee of Rs.250 for it and you will get the NOC after 15 days. I needed the NOC urgently, I requested them that to issue me the NOC immediately and take the required fees, but since its very urgent I might need it. But they refused to provide me he NOC.
NOC was required by me for urgent I cant wait for 15 days, for the loan that i have cleared years ago and also have an old NOC from the given bank.
Who gives the bank authority to cancel their old NOC when its completely valid. Its just a gimmick to earn fee from public for no reason.
I regret my decision to apply for any loan from IndusInd Bank and will ask every other person I know to not apply for loans from this bank in particular.
Please do something about this kind of illegal nonsense going on in this bank.

Dear Concern,

We have take Two wheeler loan ur bank name is Ajay sinha in Sep 2015,
emi conform 2283*23, but we have our loan for closed 3 dec 2015 amt rs 39100 by Mr Devendra at ur indusind bhilai branch, he ask for ur loan has been
closed & noc conform to cocern address, We have ask for any time
SOA, Noc but devendra is not response for this query & also no any
conformation by FC amt, My ac has been debit by indusind bank amt 2283
dated on 22 jan 16, this type service has been not tollrate,
Kinldy conform for our amt refundable process & pls do not stay ur
concer branch mr Devendra for in responcible, manuplation worked
person

Kinldy find hare with bank statement, reciept & cheque...

Warm Regards

Today at about 22.25pm myself log for payment ofICICI PRULIFE premium and as per system i, was opt for otp.After a long time OTP was generated and meanwhile my self opt for regenerated of OTP.At 22.27pm OTP was 366197 but again another OTP generated as 968865 at 22.29pm which is not traced to me, and repeated the OTP 366197 and card blocked.

It is regarding personal loan a/c no[protected] with name of bhanu pratp singh.I have paid ECS of RS 3441 for the month of december 2015 through collection agency of indusind bank the details are as following:
Cheque no 297699,
Bank Name :Yes bank, AMT :3898 and the receipt ACKNOWLEDGE no is CHANAB0003704 as it was bounced because of no intimation of the bank and they also debited the charges for the same added in the cheque value which was collected by indusind agency employee MR Jagdeep singh and next ECS also debited in the month of Jan 2016 debited from my linked a/c but still i have got the message that i have not cleared my january 2016 month ECS which is already debited on the ECS date from my linked a/c .Today i have called the personal loan department for the same query but no buddy reply me back for the same.it is ex termly harassment for me to get loan from this bank.its a poor services to the customer and it effect to my Sibal aswell.

I'm an employee from TCS (Chennai), I was given an offer saying there is no closing fee while pre -closing the loan and processing fee is only Rupees.1000 and I can close the loan after 6 months by the agent from Indusland Bank. Since I had an idea to close the loan as soon as possible I opted for Indusland Bank for personal loan. The application form was filled, when I asked for Loan agreement the agent informed that the agreement will arrive soon. If the agreement is shown and if the loan details are mentioned, I would have cancelled the loan that time itself. But till end the agreement was not shown and I have not signed the agreement papers. But the Loan was processed and amount was credited after one month delay. I got frustrated and informed manager of to cancel the loan since I dint get on time for my need. But manager informed if I cancel the loan, I will be charged 4% of loan amount, kindly come after 6 months I will help to close the loan he committed. Now it has become 6 months I'm interested to close the loan but as committed it is not done. According to the agents words following were mismatching terms used with the welcome kit we obtained after loan was given. Closing Charge was free, but it is charged 4% Processing Fee is Rs.1000 but it was charged to Rs.8000 Pre-closure duration was 6 months but it is 1 year My biggest concern is the agreement papers was not shown so i was not given prior information about the charges for the loan, so I am totally dissatisfied with the loan processing process. Kindly help to close my loan as soon as possible. I have given complaint to customer care but query is not answered, Informed Branch manager to resolve our issue and asked for Loan agreement, past two weeks the Agreement will be dispatched he said, but not yet received the agreement and no response if I try to reach now. Manager name : Eashwar Mobile Number : [protected]

Good evening sir i g sridhar from jagtial-505327 i took a loan in indusind bank two wheeler loan for yamaha fascino model. The executive said 3% for document chages on loan amount. And 1000 rs for show room incentive and 1360 rs for insurance. Is it true information or not. Executive name naresh. My mob no. [protected]

I am using IndusInd Bank credit card from 2014. I have never counted how many times ever i tried to avail the offer of BUY1 GET1 on Bookmyshow, But, I never got that offer since I started using this card. Complained the same to the customer care 'n' number of times. and the default answer is to try at 12 O'clock in the night. I have even tried booking tickets at 12AM either and understood that these guys made me ULLU. The very default excuse i get is LIMITED TICKETS. I just don't understand how many tickets are available under this offer. you just escape saying first come first serve. I doubt, there is only 1 ticket available for every card user in the entire nation is competing for it. I am really fed up with this nuisance and these days i 've stopped even checking for this offer. Its better for you to stop such offers if you can not manage it properly.

Dear sir.

My name is satish thorat & I have indusland credit card my card no [protected] my bill amt Rs 35000 which I unable to pay the on due date But after a week I pay my bill amount they will charge 20000 rs interest. ..
I am very frustrated to indusland bank
No one can answer me pls help
me..pls solve my problem A.s.a.p
my email I'd
[protected]@gmail.com
my no [protected]

Loan ac ahf02426h. Loan closed long back and haven't received NOC. Please arrange for the noc to be posted to the address on file.

I, manoj kumar talked as many time to custumer care for solving my problem related to loan. as they told, you got a call from loan department. my refence no or complain no. is[protected] &[protected]. Please take this matter seriously & resolve my problem. Thanks. Manoj Kumar [protected], [protected]

I applied for the Indusind Bank to close my account as quick as possible on (2.1.2016). But now its 5th (5.1.2016) my account not closed, day by day they charging huge amount.

I got a credit card sent by indusind bank through bluedart courier, d delivery boy went to office add. told him to deliver at residence address & I texted him d address too but now bluedart is saying bank should send them an email whereas bank is not answering d phone on d no.[protected] to track further delivery n ensure safe delivery.

Good Evening Sir, I am Abdul Saleem residing D.no : 24-28-7/13, Kagga Subrahmanyam Street, Durgapuram, Vijayawada - 520003. My Brother Synuddin Opened a Fake account with my forgery signatures and using my photos and Voter Card Details i have Complained against him in Indusind Bank and also to Consumer Complaints on 25th August 2015. But Still now i didnt got any help or information from you or any else. Already I have complained against bank 125 days back and this problem is not resolved but when i checked it back in this consumer complaints site --- Its Status is Resolved...See Below attached Image WIthout taking any Action Bank Officials blamming me and warned me " If you went Police Station or Bank again We will file a Complaint Against you in police station that you has opened the account". Indusind Bank( Address : M. G. ROAD, NEAR BENZ CIRCLE, VIJAYAWADA, ANDHRA PRADESH ). the Details in AOF are not matched with my Id Proof. The acount has a transaction of 30Lakhs and two check Bounce. please help us. Account(Fake) Details are : SYED ABDUL SALEEM ABDUL KAREEM Account No :[protected]. Please take this action even this time... Thanku

A representative of Indusind Bank came to our office and offered a credit card saying there is no joining or annual fee, so i opted for the card and after verification i was given a credit card on 19.08.2015 with a note that PIN No. will be delivered within 5 days but till today i have not been given PIN No. I have made e-mail correspondences in this regard on 27.08.2015 & 01.09.2015 and also through there customer care no. which was most of the time busy or no person attended the call, therefore, i requested to cancel the Card and its charges through e-mail on 27.08.2015 & 01.09.2015 however, i have been receiving SMS messages for payment of dues which has now cropped upto to Rs.2393/-. Please take this as complaint and help me in cancellation of the card and the wrongly charged amount

Dear sir, I have done all dues date on 09/09/2015 against vehicle loan account PCI03578H Rs 29429 VEHICLE NO PB-65-AB-9336, we have deposit on 3b2, Mohali Branch i have visit so many time to office for NOC. he told me NOC is reccived complete from HO. With Regards, Sanjiv sharma [protected]

I want to close my sbi credit cards. Please I request to you, close my credit cards My card no [protected] date of birth year - 10/02/1983 Regads Azad Alam [protected]

I have not received any response either of the service people who processed my application or even from the customer care team. Look for the info below on my case. I got a call from one of the sales manager on 25th November 2015 as I was interested to apply for a personal loan. While in process I completed my documentation by 28th of November and I got a confirmation email as you can see below on 30th of November and was told it would take 4-5 working days to finish all the formalities. On 1st of December, there was a phone verification, followed with in-person verification to my work place and home was done and also the very next day there was a verification call received by my company HR as well. Further to this, on 3rd or 4th of December(I do not recollect the exact date), there was one more person who did home visit as a verification(This person is not similar to the previous kind field executive and looks like he might be in some better position). Post which I had no response and when I called the same manager who processed my documentation, there was one SMS that was received on 8th December confirming the loan is under process and would take 4 – 7 working days. Interestingly that Cell # on which the SMS was sent was not my number or my alternate number that I have provided to the executive. I am concerned if there was any incorrect info updated on my application. However, all other contacts for the people who has to contact me that all happened on my personal cell number. I tried to call different people who were in touch with me and were responsible of taking my application further and has not received any response from them. It has been almost 3 weeks and there is no response from any of the bank personal. I did call the call center # and provided the details, they said would arrange a call back from loans department and never I received call. Also the email below confirms it takes 5 working days for me to get the response, which is highly unacceptable. There is no email or SMS confirmation that I have received and also none of the reference numbers that you have provided through email and SMS gives me any info online. Those are mere waste as garbage to me. 3 persons who are in responsible position for my case does nothing and they do not even answer my phone calls. I REALLY QUESTION IF YOU DO NOT HAVE LOANS DEPARTMENT TO ANSWER THE CALLS FROM CUSTOMERS, WHY DO YOU HAVE THE OPTION ON IVR FOR LOANS? Still I once again copy all the details as below for your reference, hoping you may come with some quick solution. Reference # provided by phone executive is[protected] My cell# to speak is [protected] My email Id would be (personal): [protected]@gmail.com Reference # shared through SMS is [protected] Personal Loan - Application No – 1729232(as mentioned in email and this subject line) I have written emails to [protected]@indusind.com and [protected]@indusind.com(this was supposed to be highest point of escalation if the queries were not answered by other means) and still there is no response after 24hours. Not even an acknowledgement.

I had a lifetime free credit card from Induslnd bank for last 2 years for which I always do full payments and maintain my clean image even having other 3 4 banks credit cards but with no problems, but when I decided to close the credit card and had last outstanding balance of 72500 for which I called customer care and asked him to reimburse my loyalty points which are more than 800rs in cash and he said he will do and ask me to do the rest of payment, I did 72000 rs payment and he closed my credit card. But later after 1 month I received credit card statement with extra charges as interest standing for my last payment which is according to them is not paid which they said 500 is less you paid even I asked them to raise service request that I already asked for points reimbursement before my last payment and card closing, but they said it cant be done now also. And after that everytime they add interest on that and keep sending me credit card payment statements. And their agents call me and harass me that they will spoil my cibil score and force me to pay their illegal demands. Uday.singh.[protected]@gmail.com