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IndusInd Bank Complaints & Reviews

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Updated: Dec 10, 2025
Complaints 2191
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IndusInd Bank reviews & complaints page 96

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K
kinkar1986
from Mumbai, Maharashtra
Dec 14, 2015
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Address: Mumbai City, Maharashtra, 400093

Hi Team,

I did a transaction with Indusind bank Credit card for Rs. 5099 to buy a phone from snapdeal.com on 25th October 2015.The transaction was of 12 Months EMI.

But after few days Snapdel canceled my ORDER and refunded my money Back to indusind bank credit card account.

Then After I call Indusind bank customer care on 3rd November to cancel my EMI as they got full money credited. They took a request (00362) and told me I wil be done by 4 working days.

Now today on 12 December I called them to get a confirmation of that EMI cancellation they told me it not done and last 2 month they are charging me EMI also.

Problem Even If they cancel my EMI now they told me they will charge precosure value to me.


Request you to help me to get this issue sorted.
Complaint marked as Resolved 
IndusInd Bank customer support has been notified about the posted complaint.
Verified Support
Dec 15, 2015
IndusInd Bank Customer Care's response
Dear Kinkar, We apologise for the inconvenience caused. Request you to share your contact details or write to us at [protected]@indusind.com for us to assist you. Thanks, Team IndusInd Bank.
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    suri_sai
    from Bengaluru, Karnataka
    Dec 13, 2015
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    Address: Shahid Bhagat Singh Nagar, Punjab
    Website: IndusInd

    I applied for the personal loan, i sent all the required documents for processing the loan. After 10 days i heard that the loan was rejected due to the my past company invalid reason which i won't accept. I tried to contact concern person (Santhosh-[protected])so many times (more than 10 times) but he is not responding to the call. I am expecting at least minimum follow up from him right? If simply confirm that due to this reason the loan was rejected, it's not at all correct i want to discuss with him. From his confirmation if next time i want to apply loan this wil be bad impression for me and that too my cibil score wil be reduced.
    Aug 6, 2021
    Complaint marked as Resolved 
    We regret the inconvenience caused. Request you to share your contact details or write to us at [protected]@indusind.com to enable us to assist you

    Thanks,
    Team IndusInd Bank
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      E
      ergouravsoni
      from Gurgaon, Haryana
      Dec 11, 2015
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      Address: 122001
      Website: www.indusind.com/personal-banking/products/cards/debit-card/platinum-plus-debit-card.html

      As per offer with Platinum plus debit card gift vouchers issued for 1000 Rs from mygyftr Website for some outlets/Portals which is non usable & for the same 1000 Rs deducted from my account instead of promotional offer. Case of chaeting. Solution expected either 1000 Rs back or that coupons/gift vouchers is to be worth of that price on provided outlets/portals.Support required for the list of outlets, where these coupons can be redeem. Contact Details: Gourav Soni M.no [protected] Dlf Phase-3, Gurgaon-122001
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        AnandSangal
        from Mumbai, Maharashtra
        Dec 10, 2015
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        Address: Nagpur, Maharashtra, 440010

        On 6th december 2015 there were four fraud transaction made on my debit card of Rs 8000 approx without OTP(One time password). As per RBI norms OTP is essential for any online transaction to avoid fraud otherwise bank will refund in such fraud, but IndusInd bank did not followed same. Please help me in getting my money back from bank.
        Complaint marked as Resolved 
        IndusInd Bank customer support has been notified about the posted complaint.
        Verified Support
        Dec 11, 2015
        IndusInd Bank Customer Care's response
        Dear Mr. Sangal, We request you to message us your contact details so that we can solve your query at the earliest. Thanks, Team IndusInd Bank
        On 15.10.17 I had used Indusind bank ATM centre for withdrawal of Rs.5000/-.But the amount debited twice.I had complained through my bank.But Indusind bank doesn't give a correct reply.Direct me to get my amount back.
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          sinha.sandeep
          from Delhi, Delhi
          Dec 10, 2015
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          Address: New Delhi, Delhi, 110048

          Respected Sir/Madam I had my salaried account in your kailash colony branch, new delhi 110048 having account no 0160XA6329001 (new ac. no[protected]. I got a fund transfer from LIC of India of amount 54000/- Rs. I come to know in branch that they have deducted 7600 Rs for account maintenance charges. I am requesting you to look into this matter and reduced the account maintenance charges. Hoping favorable response from your end at the earliest Thanking you sandeep sinha (0-[protected])
          Complaint marked as Resolved 
          IndusInd Bank customer support has been notified about the posted complaint.
          Verified Support
          Dec 11, 2015
          IndusInd Bank Customer Care's response
          Dear Mr. Sinha, We are reviewing your case related to the charges that you have mentioned and it has even been taken with the concerned department. We will make sure the resolution that is provided to you will be satisfactory. Thanks, Team IndusInd Bank
          Verified Support
          Dec 24, 2015
          IndusInd Bank Customer Care's response
          Dear Mr. Sinha, We wish to inform you that the Non Maintenance charges are levied to your account is as per the schedule of charges and we have reversed the same as a service gesture. We request you to maintain INR 10,000.00 in your account to avoid further levy of charges. Thanks, Team IndusInd Bank.
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            garish chand
            from Mohali, Punjab
            Dec 9, 2015
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            Address: Ludhiana, Punjab, 141003

            Account holder name-Garish Chand Sharma, mobile number-[protected], account number[protected], bank branch-Focal point Ludhiana, want to register a complaint stating that deduction of Rs 4500 was made from my account by bank without any reason in the month of March 2015, therefore i request a refund from bank as soon as possible.
            Complaint marked as Resolved 
            IndusInd Bank customer support has been notified about the posted complaint.
            Verified Support
            Dec 09, 2015
            IndusInd Bank Customer Care's response
            Dear Mr.Sharma, We regret the inconvenience caused. We have escalated your details to the concerned department our representative will get in touch with you shortly. Thanks, Team IndusInd Bank.
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              S
              SaHeer SAd
              Dec 9, 2015
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              Address: Malappuram, Kerala, 679329

              Sir My vehicle finance already closed before 20/11/2015 Bank staff said wait 10 days do not ricieved my noc Iam totally worried Iam going aboard I need urgently KL-71-B -4296 Name muhammed Branch nilambur, malppuram, kerala Immediatly send my noc Pls help me Bank manager said bcoz chennai flood also..i know that..but two days before office open in chennai ...no respons in chennai branch ...head office department
              Complaint marked as Resolved 
              IndusInd Bank customer support has been notified about the posted complaint.
              Verified Support
              Dec 09, 2015
              IndusInd Bank Customer Care's response
              Dear Saheer, We regret the inconvenience caused. Request your to share your contact details or write to us at [protected]@indusind.com to enable us to assist you. Thanks, Team IndusInd Bank.
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                Y
                yashplasi
                from Delhi, Delhi
                Dec 7, 2015
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                Wrong penalty

                Address: Mumbai City, Maharashtra, 174101
                Website: www.indusind.com

                Sir...I have taken loan from indusind bank..they got check from me.for EMI through ECS. But they did not deduct EMI through ECS ..and giving me penalty for returned check..while I have a much balance in my account for EMI..kindly solve my problem......
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                chavi0105
                from New Delhi, Delhi
                Dec 7, 2015
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                Address: Faridabad, Haryana, 121005
                Website: www.indusind.com

                Really a bad experience with IndsuInd bank. This is really same that I am facing too much issue with IndusInd Bank. I thought that IndusInd bank has some reputation but I was wrong. I have registered a complaint[protected] rupees has been deduced from my account on 5th Nov 2015 and also registered a complaint in police station but still no one help me with this matter. 6000 rupees is not a small amount for a middle class person. If someone ask me that is IndusInd bank customer care is helpful; I don't have any reply except #$%@# this. Hope some one help me and get back to my money as soon as possible... frown emoticon I have just my complaint number[protected].
                Complaint marked as Resolved 
                IndusInd Bank customer support has been notified about the posted complaint.
                Verified Support
                Dec 08, 2015
                IndusInd Bank Customer Care's response
                Dear Chavi, We regret for the inconvenience caused. We have escalated your concerns to the relevant department and our officer will connect with you shortly. Thanks, Team IndusInd Bank.
                I have also facing several problems...
                Hi Chavi i can understand ur problem.Few months back i had face the same issue.

                Gud luck hope so ur issue got ressolved.
                I know you still facing issue and you are still waiting for bank response... fill a case against them.
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                  kuchhal_deepak
                  from Mohali, Punjab
                  Dec 7, 2015
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                  Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                  Hi sir i have my personal loan going on with indusind bank. i am suppose to pay emi on 4th of every month through ecs on my bank account. today is 7th and still emi is not deducted from my bank account despite funds are available. i called customer care and they have no idea what to do so they told me they will raise a query and will check. account number :[protected] personal loan )
                  Complaint marked as Resolved 
                  Dec 07, 2015
                  Updated by kuchhal_deepak
                  This is the second time i am facing issue with the indusind bank . I am very very much disappointed with their services. for the same loan account number i faced issue just after disbursement and now this is the second time when emi was not debited.
                  please resolve this issue.
                  Verified Support
                  Dec 08, 2015
                  IndusInd Bank Customer Care's response
                  Dear Deepak, We apologize for the inconvenience caused. We have escalated your concerns to the relevant department and our officer will connect with you shortly. Thanks, Team IndusInd Bank
                  This is the second time i am facing issue with this personal loan accocunt number . first time i faced an issue while disbursement and now m facing issue with ECS.
                  Can you pls check team what's the issue with your banking operations ?
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                    G
                    g.das
                    from Coimbatore, Tamil Nadu
                    Dec 4, 2015
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                    Address: 641042

                    My Sb ac no is[protected] on 3rd dec i had deposited cheque no 837299 for Rs.5000/ in ICICI BANK but to my surprise the cheque has been dishonoured. i do not understand the reason. you have put a dark spot on my reputation I am going to take the complaint with reservebank of India claiming damages from you.
                    Complaint marked as Resolved 
                    IndusInd Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Dec 05, 2015
                    IndusInd Bank Customer Care's response
                    Dear Mr. G. Das, We apologize for the inconvenience caused. We have escalated your concerns to the relevant department and we will update you with the status shortly. Thanks, Team IndusInd Bank.
                    It was my mistake did not check balance sorry

                    Indusind Bank — car Cc clearnes

                    Please provide as much information as possible...we had buyed acar altok10from rama linga chari kummari but car is under indust bank finance we had payed total money but he did not given CC to me car number :ap28cg9348
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                      ShrinivasNandur
                      from Mumbai, Maharashtra
                      Dec 2, 2015
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                      Address: Bangalore, Karnataka, 560078

                      Hello sir.. i am very frustrated to write this to complaint against indusind bank.. in 2 days there is 1064 amount deducted from my account .. this is unfair.. there should bea limit in charges.. simoly they are charging feea from my account and today there ia deduxtion of 41 rs from my account..guys please dnt open any account in indusind.. they charge u money withoit reason.. and they tell some when u ask reason.. keep urself away from this cheaters
                      Complaint marked as Resolved 
                      Verified Support
                      Dec 03, 2015
                      IndusInd Bank Customer Care's response
                      Dear Shrinivas, We apologize for the inconvenience caused. Request you to share your contact details or write to us at [protected]@indusind.com to enable us to assist you further. Thanks, Team IndusInd Bank.
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                        A
                        Amol Pangerkar
                        from Mumbai, Maharashtra
                        Nov 27, 2015
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                        Address: Thane, Maharashtra, 400055
                        Website: www.indusind.com

                        Dear Sir/Madam, I had applied for credit card of Indusind bank on 27th Of October and Till date I haven't received any verification call . I had received a random call from third party DSA The executives name was Aniket More & Anita from NBC communication/P& P communication the firm is based in Sanpada secor 17 Near TCS Office Magnitium Tower 504 The alternate address given by the executive Sai darshan apartment grd Flr VP road office no D447 Dombivali east The executives no is Anita & Aniket More [protected]/[protected]/[protected]. I have attached the slip given by the person who had collected my documents. Please let me know what is the status. Regards, Amol Pangerkar [protected]/[protected] reply from Indusind bank Dear Mr. Pangerkar, This is with reference to your IndusInd Bank credit card application. We regret the delay in our response. We are acting upon the concerns highlighted by you and will get back to you with the status shortly. We request your support and cooperation in the interim. For any further queries, please call[protected] FREE or write to us at premium.[protected]@indusind.com Assuring you of our best services. Sincerely, Barnali Mazumdar Premium Care Team IndusInd Bank Ltd IndusInd Bank Phone Banking services can be reached at[protected] FREE from anywhere in the country through landline or mobile phone. Customers calling from outside India may call +[protected] through landline or mobile phone. Website: www.indusind.com
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                          Chandanshah4u
                          from Mumbai, Maharashtra
                          Nov 24, 2015
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                          Address: Pune, Maharashtra, 411005

                          As I am using this phone moto x play...BT the problem is that my camera is working BT some line is showing in d pic.. So plz request u to change my phone and give me new phone. When I click photo from back camera a line is showing left side of the photo just like this _.. So plz exchange my phone .
                          IndusInd Bank customer support has been notified about the posted complaint.
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                            Abel Ali
                            from Mumbai, Maharashtra
                            Nov 19, 2015
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                            Address: Hyderabad, Andhra Pradesh, 500053

                            Hi My name is Mir Mohsin Ali, I have purchased the vehicles on loan from indusind. The loan is clear and it's closed already. I'm yet to get the NOC since long time. The vehicle is hero cbz xtream registration number AP 12 L 8308. Kindly do so the needful. I need It urgent. Contact me at [protected].
                            Hi Mohsin,

                            We apologize for the inconvenience caused. Thank you for sharing your details with us. We have escalated your details to the concerned department & somebody from our team will call you at the earliest to assist you with your concern.

                            Thanks,
                            Team IndusInd Bank
                            Hi My name is Mahesh Vaishnao, I have purchased the vehicles on loan from indusind. The loan is clear and it's closed already. I'm yet to get the NOC since long time. The vehicle is hero Splender Plus registration number MH31CZ7611. Kindly do so the needful. I need It urgent. Contact me at [protected].

                            Kindly send us noc on my Given address to bank, or call me on my mob.no. [protected].

                            Thanks & regards

                            Mahesh Vaishnao
                            18, Kunjilalpeth, Behind Manavta School,
                            Galli No.1,
                            Nagpur - 440 027
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                              A
                              ArunJ1989
                              from Mumbai, Maharashtra
                              Nov 19, 2015
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                              Address: Mumbai City, Maharashtra, 401105
                              Website: www.indusind.com

                              Pathetic! Just PATHETIC!

                              Never was subjected to such a rude treatment by any institutions, including the government ones where I actually expect that kind of treatment.
                              My interactions with the Indusind Bank has proven to me that they will do anything to get a sale including defrauding the customer.

                              I opened my company account "E-Creative Digital Marketing LLP" at Bhayandar (East) branch. Before opening the account, I asked them that I wanted an account with minimum balance of INR 25, 000. But your sales executive, VARSHA PARMAR, forced me to open an account with minimum INR 50, 000 as that will speed up my account creation process and after the account is opened she will turn that account back to INR 25, 000 one.

                              Everything was smooth upto that point!
                              Then I started incurring monthly charges for not maintaining monthly balance as I only had INR 48, 000 in my account. Imagine paying INR 855 as a charge for not maintaining just INR 2000.

                              When I called Varsha Parmar to explain to me as to why was charge levied. She was downright rude. To quote her exact words, "Mai Bank nahi hu. Mujhe kya pata. Aap bank manager se baat karo. And kya hua, maintain karo na balance."
                              Seriously, is this how Indusind bank treat it's customers.
                              And unfortunately this was just the starting for me.

                              In first month, on the insistence of Varsha Parmar, I applied for IndusInd credit card. It got approved and everything was rosy.

                              However, when I studied my first month's statement, I got to know that there was an ECS attempt made. And I was charged INR 250 as the transaction didn't go through.

                              I was shocked. I never gave any instruction for ECS. Hell, I didn't even give any of my account number.
                              I called up customer care, and they gave me last 4 digit of the account number that was linked and that is when I realized that the account linked was my company's current account.

                              I mean how can you guys do it.

                              Customer care guys kept saying that I must have signed it. But honestly I didn't sign up for that. The guy who filled my credit card application(VIVEK TRIPATHI) just told me to sign at the marked places and that he will fill the form at the office. I didn't think much of it as ICICI and SBI do the same.
                              But little did I know that IndusInd bank was so shady.

                              The guy without even informing me linked my company's account to my personal credit card. I am only a director and as such answerable to other directors too. How would anyone explain such a thing.

                              And few minutes before I type this, I called up Varsha Parmar, so I could get the full name of the guy who filled my credit card and as expected, she was rude. Trying to shield the guy who wronged me.

                              You can verify my story by contacting VINOD BAJALA(customer relations). He was looking after my refund request for the past 1 month. He gave up today and hence I am writing this and even considering my legal options.
                              You guys should deliver on what you promise or not promise at all!

                              I'll never recommend this bank to anyone. Infact, I'll ask all my friends, relatives and clients to shut their account. The same thing can happen to anyone.
                              And no one from IndusInd Bank will take ownership for their mistakes.
                              STAY AWAY!
                              Complaint marked as Resolved 
                              IndusInd Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Nov 19, 2015
                              IndusInd Bank Customer Care's response
                              Dear Arun, We have escalated your concerns to the relevant department and we will update you with the status shortly. Thanks, Team IndusInd Bank.
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                                Chandu Pasha
                                from Mahishadal, West Bengal
                                Nov 13, 2015
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                                Address: Bangalore, Karnataka, 560028

                                Dear KSRTC team we are complite journey on 31 st October from bhadravati to Bangalore at 04.31pm in Volvo club class fare is include 2 ticket is 905 rupees but now I will checked at 15 Nov 2015 why the fare is excuses any diesel is increased ? You peoples are public servants. Why you people are behaviour like private busus. What is the different between you and them I need answer as soon as possible. Because of help for next step. Regards Chandrashekar
                                IndusInd Bank customer support has been notified about the posted complaint.
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                                  Shafaq Qazi
                                  from Kanpur, Uttar Pradesh
                                  Nov 12, 2015
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                                  Resolved

                                  Address: Lucknow, Uttar Pradesh, 226022
                                  Website: book my show

                                  I have an offer of a free ticket every month on my new IndusInd bank credit card. I have been trying numerous times since last three months to avail this offer, but it gives the same error every time, due to which I have lost three of my free tickets. Today again I have received the same message. Seems I am being cheated and fooled by you. please refer the message below.
                                  "Sorry, we can`t proceed with the booking for this offer since the Total Number of Transactions for today has been exhausted. Please try again after 20 mins. For any queries please write to us at [protected]@bookmyshow.com. (#-4011)"

                                  Now I want a clean and clear reply as to who is going to compensate my loss.
                                  Complaint marked as Resolved 
                                  IndusInd Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Nov 16, 2015
                                  IndusInd Bank Customer Care's response
                                  Dear Shafaq, We regret the inconvenience caused. Request you to share your contact details or write to us at [protected]@indusind.com to enable us to assist you further. Thanks, Team IndusInd Bank.
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                                    Anuraginfotech
                                    from Ratlam, Madhya Pradesh
                                    Nov 2, 2015
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                                    Address: 482003
                                    Website: www.indusind.com

                                    सर जी मै अनुराग राय मुझे पेमेंट देने कोई इतराज नहीं परन्तु आप के अकुश यादव / अनुज यादव और जिसने मेरा लोन किया नाम मुझे

                                    यद् नहीं है इनका बात करने और कस्टमर व्योहार ठीक नहीं बल्कि भुत ख़राब है और इनको लोंन के बारे में ठीक से पता भी नहीं होता है और जिसने मेरा लोन किया था वो यादव है उसने मेरा दो चेकक

                                    बलंक लिया था और अमाउंट डालने को कहा तो कहते है मुझे नहीं पता है और में बाद में डाल दुगा और बाद में भी २ हफ्ते तक अमाउंट डाल कर मुझे मेरेचेक की फोटोकॉपी दे दो

                                    नहीं दे रहे और अभी कहते है चेन्नई चली गई बोल रहे है और सर मुझे प्रॉब्लम ये है की मेरी पहली किश्त 21 SEPTEMBER 2015 को कटनी थी और दूसरी 21 OCTOBER 2015 को तो

                                    इनलोगों ने मुझे बिना बतये मेरा अकाउंट के चेक 21 OCTOBER 2015 दो चेक लगा दिया है और मेरा चार्ज मेरा स्टेट बैंक अकाउंट से इनसुफिसेंट का चार्ज कट गये ये मुझे वापिस चाहीए सर प्राथना है मेरे सभी चार्ज इन दिनांक में काटे गये या कटे है मुझे वापिस कर दिजए और आपके यहाँ कर्मचारी की जिसकी गलती है उसे नोकरी से निकाल दिजीए और नहीं तो सर जी मै आगे किश्त नहीं पे करुगा मेरे अकाउंट में आज तो ७०००० है मै दे सकता हु पर लोन का मतलब क्या है किसी की गलती किसी के सर पर भारी पड़ रही है सर मुझे गलत ये भी लगा मेरी बैंक में क्रेडिट है जो एक बौन्स से गन्दी हो रही है मेरे अकाउंट से स्टेट बैंक ऑफ़ इंडिया से वो पैसे वापिस करवा के दिजिये मै अपना इन्कम टैक्स भरता हु और मुझे रिफंड ३४००० रूपये आज आये

                                    भी बस क्रेडिट की बात है और नहीं तो सर जी रिक्वेस्ट है मै कनसुमर कोर्ट लड़ना और बाद मै कोर्ट मै और नोडल अधिकारी और सभी जगह मै तयार हु

                                    परन्तु मै सही हु और आपका जबलपुर मै जो भी यादव है पहले उसे बोलना सिखा दीजिये वो कहता है हमसे की चेक की ३ माह वैलिडिटी होती है हम कभी भी लगा सकते सर ऐसा है तो सर फिर लोन का मतलब क्या है आप बताये सर जी सर ऐसा है तो फिर तो सर आज या कल मै पूरा पैसा काट लो ना सर मुझे

                                    बस' अपना रुपया और क्रेडिट वापिस और यादव को सजा बस सर जो सही और कुछ नहीं चाहता हु और सर जी आपके बैंक में लोन पहली बार होता है तो कोई

                                    मेल में response नहीं आता है की ये आपका लोन है और यहाँ से आप अपने लोन का अमाउंट देख सकते है और id and password सभी बैंक में होता है

                                    और मै इससे पहले hdfc से लोन था उसमे तो था id and password और बैंक साइड भी ठीक नहीं सर बहुत पुरनी है developed करवा ले


                                    my account to bounc deduct[protected] refund my amount

                                    and loan account my name incorrect pls sir change ANURAJ BALRAM RAI

                                    3000

                                    42

                                    114

                                    THIS CHARGE NOT PAYING NOT MY SIDE WRONG BECAUSE YOUR EMPLOYEES TO WRONG CHARGE DEDUCT
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                                    IndusInd Bank customer support has been notified about the posted complaint.
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                                      S
                                      Sati Nand
                                      from Bengaluru, Karnataka
                                      Oct 31, 2015
                                      Resolved
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                                      Resolved

                                      Address: Mumbai City, Maharashtra
                                      Website: www.indusind.com

                                      My credit card number [protected] for which I got a message that I tried to make a transaction on 26-10-15 at20:42 at paramountinn for amount 1182 is declined. But the card is with me only and I have not tried to make any transaction also means some body is having the duplicate card of my account and he may also having the many cards of others also so do a enquiry and catch the thief
                                      Aug 6, 2021
                                      Complaint marked as Resolved 
                                      IndusInd Bank customer support has been notified about the posted complaint.
                                      Dear Sati,

                                      We are unable to retrieve your account details with the given credit card number. Request you to share the correct card number along with the contact details to enable us investigate the matter further.

                                      Alternatively, you may write to us at [protected]@indusind.com.

                                      Thanks,
                                      Team IndusInd Bank
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