IndusInd Bank Complaints & Reviews

I went to Bank Of India Phoolpur Banaras ATM on 18th of Feb to transact Rs. 1000/- but Rs. 10, 000 was deducted from my account and not a single note comes out. Then I got message of deduction I thought that it would be refunded but it didn't . I complain about this to my branch at lucknow . But getting no response from there till date.

Ratan Lal Patel
Indusland Ac. No.[protected]
Branch - Gomtinagar

Sir
This is to inform you that we are valuable customer of your bank. We regret to say that our credit card bills have been paid on time. Details are given as below:
Credit card numbers-
1. [protected]
Cheque no. 679349
Amount- 22740
Dated- 24.1.16
2. [protected]
Cheque no. 679348
Amount- 9909
Dated-24.1.16
The above cheques belong to your bank account no.[protected] and the amount in the account was sufficient. I dropped the above cheques at your bank atm sector 11 rohini on 24.1.16. The delay in clearing of cheques is from your side and this is not my fault so I called the customer care for reversal of invalid charges and the reqest no. are:
1. 618488
2. 624877
on 24.2.16. When I inquired about the above request numbers they denied for the reversal.

We are very harassed with your wrong service and unlawful act. So it is requested to do the needful as soon as possible and please don't force us to knock the door of consumer court.
Thanking you
Neeraj Beniwal
Rama Beniwal
[protected]

Account no...[protected]

Again indusind bank has deducted my account for Jan and Feb... Rs 458 for each month..
As per the conversation had with Mr Vincent G from escalation dept...I had deposited 10000 in the account...
I am not happy with indusind bank services the way they r working and harassing . I want my money back which u have deducted asap... pls revert asap.

Indusind Bank agents called and told me about the life time free credit card by the bank. I was told it will be free without any conditions. The calls were made from numbers [protected] and [protected]. After collecting the documents I received a verification call from bank after couple of days . The bank employee told me I need to spend at least Rs 25000 in first three months otherwise I will have to pay joining fees. This condition was never told to me before they collected the documents. The documents were collected from me on 27Th February 2016. I have asked the bank not to process my credit card.

This agency/bank is fooling people by doing fraud. Please take action against them.

Hello Sir/Mam,

I am Amar Patil having an idea card with number [protected] from more than 5 years.I have been getting call/sms from Indusind bank branch Ahmednagar from last 1 year regarding to pay loan installment .

I have told them that they call to wrong person and to change/update the number till they call me regularly and not updating the appropriate number.

I think the bank should have appropriate procedure to check correct phone numbers of their customers and not to call wrong person for more than 1 year which is quite upsetting.

I think now the bank take proper action and I will not get the hectic calls.

Thanks and regards,
Amar Patil

Dear Sir/Madam,


A/c no :[protected]
Branch :- Kandivali West
Complain raised on :- 4 feb 2016
Complain no :[protected]

The above account no was my salary account, without my information the amount of Rs 1771/-was deducted from my account for not maintaining balance... Due to my road accident i had to leave the job and that was the only reason i was unable to maintain it ... it almost 20 days after raising the issue at cust care and done mail on reach us ... the way the indusind bank is solving my case... i dont think so they are little bit also serious in my case.


Thanks
Dinesh

Dear Team

This S Prakash From chennai and am holding an saving bank account in Indusind Bank At Nungambakkam Branch and my AC No[protected]

Without my knowledge CPP policy is activated. I told to cancel the CPP policy and refund the money from Feb 1. Till now they didn't take any action about the CPP policy... without any information they have detected the amount.. I have called they for debit card PIN activation only not for this plan.

Still now have called eight times to cancel put they keep on postponed... seriouly it like a crime pls help me to get my funds reversal and do the needful

My loan no in indus ind bank is : ELZ01473H
The loan agreement period is over on april 2015. There was always problems of ecs and i use to pay in bulk in between. 5 months before the closure date they are asking for huge sum of amounts . No one responded to me for months from last 4 months they are claiming for huge sum of amounts . When i asked for details of payments and the orginal track . They are threatening me morally. They are not ready to give me any sort of other details. I went to the branch for settling they told me that and sent a email that by paying 19000 rs i can settle . But i reached the bank they are claming for 35000 rupees. Now they are using abusive words through phone. Till this time they hadnt given me proper answer for anything they are only telling to surrender the vehicle or pay 35000 rupees. I am ready to settle but they should give me proper explanation in writings regarding 1. How much i had paid 2. How much is the penality. 3. An orginal track.
they should behave to me properly.

I am syed abdul bari loan holder of your bank 2012 my loan account no MBE00624H and i am clear all dues at date 19 aug 2014 and your representative give me NOC of HP cancelation letter at date 25 sep 2014 and hi said your acc has closed but my acc still and name ditected on cibil and also i am ped 750 dues

Please dear indusind bank team

Please refund my debited 5725 replies if not refunded I will sucide I am given request to customer care I want refund I am returning this cards to kalyaninagar pune branch my account number is[protected] name Anirudha Krishnarao Desai


Regards

Anirudha Desai

If not refunded I am decided to sucide and I finish my life and also kept request consumer court

Shaik mobin vehicle number:-TS11EA1094.
i had contact to bank finance dept number:[protected].
regarding...
asking about the statement of my loan how much i had to pay to bank .
receive the call talk with me a guy doesn't say his name
i ask him formerly he given casual reply how why then what kind it
never mind i had already given my mail id to him i want statement of my loan quickly action on this...

I am paralyzed and have difficulty walking, but despite the same i had to go back to check my account balance as i do not have an enabled net banking.
I met executive named pushpankar at the branch who told me that indusind banking Systems are not working and he promised me that he will email me PDF of my 6 months account statement at my email id., so i went back with same difficulty disappointed by indusind bank.

But it has been 7 days ;pushpankar has not sent me the statements..

i call indusind bank and pushpankar daily but he disconnects the call or drop call saying he will call back alter..it is in this was indusind bank harasses customers.

So poor is sector 23 branch Indusind bank..
I will not recommend indusind bank account to anyone..
difficult bank and poor services bank.

shame on indusind bank.

I have applied for a IndusInd bank credit card 5244 xxxx xxxx 9005 through Bank Bazaar which says the joining fee is zero. After applying the card, in my card's first statement I was charged Rs. 1252.86. I have filed compliant with customer care having reference no. 501911 however it was closed without resolution.

I haver paid the amount to avoid default in my name. However, till date there is no update from the Bank on refund. Please help me in getting the amount refund along with the interest for the period lapsed.

Hi team, my atm card got expired on 31st jan, however i dint rcvd the replacement yet, since january 2nd i am visiting the branch office till date i have vistited 5 times, aside i have called customer care atlest 10 times. not able to get any resolution plz help.

My account is in INDUSIND bank, muzaffarpur, bihar. my account no is[protected]. I am frequently getting money deducted from my account from bank.
Kindly refer to bank and give details. This is fraudism.


Divya

Hello sir I am contacting u from last week I am not getting a proper response I have submitted a credit card application .and all my process has been completed after a few days ur's bank told we can't issue the card
Just I want a details y I didn't get the card

When i open my Salary account in Your Branch your Executive not inform about this that if i not get salary in my account it will charge some amount
Now when i wan Active the account you are saying me that pay the Rs.11000/- as a Fine .also in that past couple of year you not intimate me Single time about this .My only Concern is this make Zero outstanding in this account and Convert this account to as a Zero balance Scheme which you have currently

My self Shyju Kumaran Chakkalakal holding your Banks Platinum Credit Card [protected]. I have submitted Rs.25, 000/- D.D. OF SBI Dated 04th February 2016 on 06th February 2016 at your J.B. Nagar Andheri Branch Reception.
7th February 2016 was my card's Due Date so to update payment details to c.c.
Warm Regards
Shyju Kumaran Chakkalakal

Dear sir
I have taken a vehicle loan to your bank. I have closed the loan on 2015 feb 22 at one time settlement but i didn't get my NOC. My loan No. ELA06940. I spoke to
Mr. Aneesh legal adviser and manager, Mr.Arun several times. And they still kept me waiting.It's been so long.I request to you to get my NOC

Hope you help me
Sabitha.K
Alappey

To whom so ever it may concern,

I had availed a credit card ending with 5004 from Indus Ind Bank on Jan'15 .The transaction and payments were on time and date till last month i.e. Jan'16.

The problem started from Nov'15 when my card was blocked. I called up the customer care and asked the reason and came to know that I have exceeded the credit limit which was fair enough. I made the payment in the month of Dec'15 of Rs 5900 for which they released my card and I was able to use my card again for Rs 2300.Again my card was blocked saying reached maximum limit. I made the payment again of Rs 5900(Min due)in the month of Jan'16 for which they haven't released the card and when called up the bank they asked me to call the customer care which I did and surprisingly got an answer saying I cant use the card until I make full payment for which I was very much disappointed and irate. Hence I skipped the payment for Feb'16.

Today a lady called up(wont remember her name)saying she is calling on behalf of Indus Ind and asked me to make the payment as I told her my problem and informed her I will not make the payment until I get a clear picture of my payment made till date and I need some one to address it if possible to visit home and do the same.The lady who spoke to me doesn't have a basic etiquette of how to speak to the customer and she was yelling at me saying why did you use the credit card if not able to make the payment and some harsh words. She totally harassed me.She hurt my feelings and ego with her harsh words. I repeatedly told her to stop and learn how to deal with the customers and explain him about the pros and cons for which she was unable to listen and kept on shouting on me.I don't know how you people take this complaint but ensure customer is treated with utmost care and respect even if he/she is a defaulter. Collecting payment and getting money from the customer is an art and cleverness. If you(Indus Ind Bank)hire this type of employees than surely there will no customer satisfaction and hit in revenue.

Also about my payment, I do not want to have a conversation with such type of employees anymore, please arrange an representative to explain me of my payment done right from the beginning till date. Till then i will keep this payment On-Hold.

Regards,
Arun Agnihotri