[Resolved] Indusind Bank — credit card fraud by bank agent (shipra)

5 Reviews
Ghaziabad, Uttar Pradesh, India
 Jaideep2043 on Feb 11, 2019
Hi all,
I am writing this letter to indusind bank to inform and complain about a credit card fraud happened with me.

One of the bank employee "miss shipra" of crossing republic, ghz branch of indusind bank visited my home to complete the formalities for opening one fd later i have received a credit card without my request and permission. Which i
Haven't activated yet but i have received a credit card bill of ₹29500/-.

Yesterday, i checked with the bank branch and they tried to neglect/ignore it. They have not taken it seriously. I am under deep mental stress due to it.

It is a serious financial offense and i want the bank to seriously look into this and take appropriate corrective action immediately.

I have raised a complaint #[protected] about this fraud and another request #[protected] to cancel this card with the help of customer care.

Please cancel my card and clear all the charges imposed on this card. The bank should take necessary action to maintain its service integrity.

I would request for bank's formal reply with the action taken against this fraud.
Complaint marked as Resolved Mar 18, 2019

Complaint Status

[Feb 11, 2019] IndusInd Bank customer support has been notified about the posted complaint.
Verified Support
IndusInd Bank Customer Care's response, Feb 14, 2019
Dear Jaideep,

We request you to provide us your contact details or write to us at [protected]@indusind.com to enable us to assist you.

Team IndusInd Bank
Complaint comments  4 Comments     Updated: Share0Tweet0



I am Senthil, till now i don't generate login. But i received bill statement one assist & some card loaded. Totally i disturb. I think indusind bank loose customer scope. Worst experience.

Please give suggestions.

IndusInd Bank Customer Care's response, Feb 14, 2019
Verified Support

Dear Senthil,

We have forwarded your concerns to our relevant team. We shall revert to you shortly from [email protected]

Team IndusInd Bank

my name is AKHILAN SAKTHIVEL and account no is[protected]

I applied for a debit card, and I change the office address so I can't get that card and card will return to your bank but the debited amount is not credited to my account plzz check it and refund the amount
My last January deduction my 239 reason of no transaction money will be deducted in my account this month also they are deducted my money..very worst services even bank not any initimated regarding my deduction worst bank worst services continuously there are charge my bank account
Dear sir

My account number is[protected]
Account holder Name is Nabraj Adhikari
Branch : Induslnd Bank limited, Defence Colony Branch, A-276, Defence Colony, New Delhi -110024
Complain No. 69899286
Debit Card No. 43639311****3759
Date of transaction 24/12/2018 on 10:38 pm
Contact No. [protected]

I have balance amount Rs.6752.11 on 24/12/2018 and suddenly Rs.6700 cash deducted from my account through ATM in Bhopal . How is this possible since I am in Delhi and I have my debit card with me in Delhi . This is my money someone fraudly withdraw it, I dont want to listen any ### from bank management sides .So kindly I request you please take a serious action at the issue and refund my money and solve my problem as soon as possible.
i want to the bank (Naraina Branch), Very worst service, bank employees don't know how to handle the complain rather they dont bother. i feel very bad that they are not serious about the incident. I am taking follow up from bank and as well as CUSTOMER CARE, but no body is serious.

Please Reimburse my money

Nabraj Adhikari

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    PO Box 9421, Chakala MIDC, Andheri (E), Mumbai, Maharashtra, India - 400093
    Indusind Bank - credit card fraud by bank agent (shipra)