[Resolved] Indusind Bank — credit card fraud by bank agent (shipra)
Ghaziabad, Uttar Pradesh, India
JaJaideep2043 on Feb 11, 2019
I am writing this letter to indusind bank to inform and complain about a credit card fraud happened with me.
One of the bank employee "miss shipra" of crossing republic, ghz branch of indusind bank visited my home to complete the formalities for opening one fd later i have received a credit card without my request and permission. Which i
Haven't activated yet but i have received a credit card bill of ₹29500/-.
Yesterday, i checked with the bank branch and they tried to neglect/ignore it. They have not taken it seriously. I am under deep mental stress due to it.
It is a serious financial offense and i want the bank to seriously look into this and take appropriate corrective action immediately.
I have raised a complaint #[protected] about this fraud and another request #[protected] to cancel this card with the help of customer care.
Please cancel my card and clear all the charges imposed on this card. The bank should take necessary action to maintain its service integrity.
I would request for bank's formal reply with the action taken against this fraud.
Complaint marked as Resolved Mar 18, 2019
[Feb 11, 2019] IndusInd Bank customer support has been notified about the posted complaint.
Verified SupportIndusInd Bank Customer Care's response, Feb 14, 2019
We request you to provide us your contact details or write to us at [protected]@indusind.com to enable us to assist you.
Team IndusInd Bank
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