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IndusInd Bank Complaints & Reviews

3.1
Updated: Dec 10, 2025
Complaints 2191
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1322
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IndusInd Bank reviews & complaints page 26

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K
Kcmahato
May 1, 2021
Resolved
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Address: kalicharan mahato S/o sri bahal mahato, vill-saridkel, P.O- Bichana, pin-835210

I have cleared my two wheeler Loan on dated 21.11.2019 but i have not received NOC from your bank till now. I have approached several times your loans department in this regard at Khunti (Jharkhand) but did not responded properly.

My Details are as under:-
Loan agreement no- BRB01887H
Invoice no.-MA/22/278/18-19
vehicle engine no.- DE6EJ2800489
CHASSIS NO.- MD634DE62J2E00553
Model- Apache 180 ABS.

My contact no. is [protected]
Email ID- [protected]@yahoo.co.in
+1 photos
Aug 10, 2021
Complaint marked as Resolved 
IndusInd Bank customer support has been notified about the posted complaint.
Verified Support
May 03, 2021
IndusInd Bank Customer Care's response
Dear Customer,

Thank you for highlighting your concern. We regret the inconvenience caused to your banking experience. Please allow us some time to get back to you with an appropriate resolution. Call [protected] for immediate assistance or email [protected]@indusind.com

Regards,
Team Indusind Bank
Verified Support
May 04, 2021
IndusInd Bank Customer Care's response
Dear Customer,

We have responded to your concerns vide service reference number 08648818. We trust the concerns raised by you has been resolved to your satisfaction. For future queries write directly to us at our email ID [protected]@indusind.com 

Regards,
Team Indusind Bank
Sep 30, 2021
Updated by Kcmahato
My problem has not been resolved till date
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    maheshchennupati8
    Apr 27, 2021
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    Resolved

    Address: Ongole

    Dear Sir/madam, I had made transaction with the amount of Rs. 707.80/- at Dmart avenue super market at ongole branch.
    The transaction ID is 20272814.
    Kindly please verify this transaction and refund my amount as soon as possible.
    +1 photos
    Aug 5, 2021
    Complaint marked as Resolved 
    IndusInd Bank customer support has been notified about the posted complaint.
    We regret the inconvenience caused to your banking experience. Request you to write us at [protected]@indusind.com with the account details to check and assist you further.
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      J
      Jay74368
      from Patan, Maharashtra
      Apr 27, 2021
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      Address: Vasai East

      My father Shri Arvind Gangadas Parekh who is 73 years old visited vasai East branch of indusind bank today morning around 11 am, instead of attending him the manager made him wait for 20 minutes and did not behave appropriately, my father wanted to Invest 10 lakhs in fixed deposits but due to the managers behaviour indusind lost the business
      Aug 5, 2021
      Complaint marked as Resolved 
      IndusInd Bank customer support has been notified about the posted complaint.
      Dear Customer,

      Request you to write us at [protected]@indusind.com and provide your account details or contact number for us to assist you further.

      Regards,
      Team Indusind bank
      Dear Customer,

      Request you to write us at [protected]@indusind.com and provide your account details or contact number for us to assist you further.

      Regards,
      Team Indusind bank
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        A
        Aemj Banavyu
        Apr 20, 2021
        Resolved
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        Resolved

        Dear Team,

        I'm humbly request you to help me in this situation.
        Everyday, From Different number Induslnd Bank Tele Marketing Recorded voice calling me. It's really irritating and unbearable to handle this calls.
        They even started calling in middle of the night.
        Whenever i pick my phone, a stupid voice note of Marketing keeps playing same thing all the time..

        I've blocked all their number but they keeps changing number everyday.

        There is no control over it.

        I'm also registered with do not disturb with TRAI still getting this calls.

        Help me ASAP.

        Thank You,
        Rahul S.
        Aug 5, 2021
        Complaint marked as Resolved 
        IndusInd Bank customer support has been notified about the posted complaint.
        Dear Customer,

        Greetings from IndusInd Bank.

        At the outset, we sincerely apologize for the inconvenience caused to you. 

        Request you to visit the link https://indusind.com/in/en/personal/do-not-call.html and register for Do not call to avoid unsolicited calls from IndusInd Bank.

        The total turn around time for DND activation is 45 days .

        Regards,

        Social Media Team
        IndusInd Bank Ltd
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          P
          PratikMore
          Apr 19, 2021
          Resolved
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          Resolved

          Back on 8th april 2021 I received call from executive of Indusind Bank (I've saved ID card photo), they offered me LTF credit card and I accepted the offer, I submitted all my documents, there was a verification call immediately on that day from different lady, whom verified all the details.

          Then again there were two direct visits, one home visit and one office visit, they collected photos and took my details orally, they also asked names of people in my living area who know me and then submitted some form and then said my application is forwarded and I will receive update soon. (I've took their ID snaps too, they were from 3rd party called "Bilkish Associates pvt ltd"

          Then there was another call asking if the verification guys actually visited me, then the lady said that my application is complete and there will be soon update.

          My problem is that I've yet to receive any communication on status of the application even though whole week has passed since the home verification. Bank website doesn't seem to have any option to check application status and their customer care doesn't pick up calls.

          I'm starting to worry that some random person out there has all my documents and other credit card information and this could be a nasty fraud. I sincerely hope that's not the case but I hope Indusind team can look into this and inform me if this is legitimate process and if yes, status of my application.

          Just in case this is a legit thing, I'll refrain from uploading ID's and phone convos, but if it is not, I'll.
          My no is
          [protected]
          Aug 12, 2021
          Complaint marked as Resolved 
          IndusInd Bank customer support has been notified about the posted complaint.
          Apr 22, 2021
          Updated by PratikMore
          There is no update from anyone on this yet, please let me know whats going on.
          Apr 27, 2021
          Updated by PratikMore
          Its 27th today, after repeated request from me there is still no response from the Indusind bank customercare, should I consider this whole thing fraud and escalate it to consumer forum and file a legal case?
          Verified Support
          May 08, 2021
          IndusInd Bank Customer Care's response
          Dear Customer,

          Greetings from IndusInd Bank.

          Please accept our sincere gratitude on the time and efforts taken by you in connecting with us.

          We request you to please call[protected] or write to us at [protected]@indusind.com from your registered email-id.

          Regards,

          Social Media Team
          IndusInd Bank Ltd
          Its 6th of May today and I've still not received any communication about the card application status. If you are not going to address the consumer issues why is this forum even there?
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            M
            Manas890
            Apr 18, 2021
            Resolved
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            Resolved

            Hello I have made a request to my nearest branch for my Account Closure. But I don't receive A single Explanation On It I have Made a request On 12th April 2021 Kindly Solve My Problem As Soon As Possible.
            Apr 22, 2021
            Complaint marked as Resolved 
            IndusInd Bank customer support has been notified about the posted complaint.
            Dear Customer,

            We regret the inconvenience caused to your banking experience. Kindly share your contact details or Request Number on [protected]@indusind.com and allow us some time to get back to you with an appropriate resolution.

            Regards,

            Team IndusInd Bank
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              R
              rohit25A
              Apr 14, 2021
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              Resolved

              I have done fund transfer of 3000rs twice on Saturday, 10th April 2021 at 11:18am and 11:20am. Transfer was done from ICICI bank to Indusind bank. ICICI officers have approved and verified that the transaction was successful but the recipient has still not received the amount.
              This is really poor service. Kindly look into this and help to resolve this case.
              Aug 5, 2021
              Complaint marked as Resolved 
              IndusInd Bank customer support has been notified about the posted complaint.
              We request you to email us your detailed concern and registered contact number along with the transaction details at [protected]@indusind.com to enable us to assist you further.
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                M
                mrs.neena saini
                from Delhi, Delhi
                Apr 13, 2021
                Resolved
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                Dont go for this bank in future they mentally harras me daily through threaten calls so today now i clear my credit card fees without using and for now and forever i have no relation with the bank.in future if any fraud complaint regarding me. I am not responsible for this.
                I am a honest customer and holding high cibil score.in my banks.but this bank cheat me and blaming me.so for my respect in the market i am paying
                The fees of card without using any benefit.and close my all customer relation with this bankrupt bank.who cheat peoples.
                +1 photos
                Aug 5, 2021
                Complaint marked as Resolved 
                IndusInd Bank customer support has been notified about the posted complaint.
                Verified Support
                Apr 15, 2021
                IndusInd Bank Customer Care's response
                Thank you for highlighting your concern.We regret the inconvenience caused. Please DM us your contact details or Request Number and allow us some time to get back to you with an appropriate resolution. Call [protected] for immediate assistance or email [protected]@indusind.com
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                  M
                  mrs.neena saini
                  from Delhi, Delhi
                  Apr 13, 2021
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                  The next card fees is to be paid for lifetime but in this life i dont want any RELATION WITH THIS CHEAP BANK.AFTER NOTICING COMPLAINT THEY DIDN'T DO ANY THING.
                  Again sending me card fee notices is this a not illegal to force someone to purchase their product. Worst bank i dont want the card but they deduct money from my card and create statement every month.i dont have any card I had already block all cards
                  And never use card a single time any where.
                  +1 photos
                  IndusInd Bank customer support has been notified about the posted complaint.
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                    K
                    kuldeep0015
                    Apr 13, 2021
                    Resolved
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                    Resolved

                    Hi i am anil
                    My Loan Acount No.--- DUZ00475G And My Car No-- UP 12 AT 3260
                    I finance a TATA MAGIC from Indsind bank. I have Clear Time to Time all my Dues payment for the same but till date Bank not provide My No Objection Certificate to clear the further documention. I am regular follow with bank representative MUZAFFARNAGAR (U.P) branch. but he is providing me time next and next Some time not responce. Kindly help me in this regard.
                    Thanking you
                    ANIL My Mob.[protected] and Email: [protected]@GMAIL.COM
                    Aug 6, 2021
                    Complaint marked as Resolved 
                    IndusInd Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 16, 2021
                    IndusInd Bank Customer Care's response
                    We have forwarded your concerns to our relevant team via reference number 08196425. We shall revert to you shortly from [protected]@indusind.com
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                      M
                      mrs.neena saini
                      from Delhi, Delhi
                      Apr 8, 2021
                      Resolved
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                      Resolved

                      They upgrade my card.and charge 5000 rs.in my statement.i note that cards fees is 3499 Rs on google and everywhere.first they cheat me.when i saw the card i feel that this card is too complicated too use.from 18feb i contiuously denied too use.this i never use this card and its features.i am person with good cibil score never delay in payment.but bank mentally harrased me i am very upset.Being a loyal customer of banks.they treat me laike dafaulter.they offer me card fee 500 rs in email.and they accept that my request us submitted but after that they charged in statement and threaten me for membership payment
                      I dont want any card their headservice card department is also useless and gaga.
                      +7 photos
                      Aug 12, 2021
                      Complaint marked as Resolved 
                      IndusInd Bank customer support has been notified about the posted complaint.
                      Apr 08, 2021
                      Updated by mrs.neena saini
                      They mentally harraseed me and daily create new case id[protected]
                      Case id 07836065
                      Case id 07903273

                      Apr 12, 2021
                      Updated by mrs.neena saini
                      After noticing the issue indus bank mentally torture me why should i pay for the which was not used by me..guys please dont go for this cheap bank.i am requested to RBI close this type of banks.their executives threaten me after consumer complaint even i am sending
                      them legal notice.how disgusti g a d cheap bank

                      Apr 13, 2021
                      Updated by mrs.neena saini
                      Again sending me card fee notices is this a not illegal to force someone to purchase their product. Worst bank i dont want the card but they deduct money from my card and create statement every month.i dont have any card I had already block all cards
                      And never use card a single time any where.

                      Verified Support
                      Apr 15, 2021
                      IndusInd Bank Customer Care's response
                      We regret the inconvenience caused. Request you to kindly share us the detailed concern along with contact details on [protected]@indusind.com for us to check and assist you further or call on [protected] for immediate assistance.
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                        M
                        mrs.neena saini
                        from Delhi, Delhi
                        Apr 8, 2021
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                        Address: B-1/27,IIND FLOOR SECTOR-11 ROHINI

                        They upgrade my card.and charge 5000 rs.in my statement.i note that cards fees is 3499 Rs on google and everywhere.first they cheat me.when i saw the card i feel that this card is too complicated too use.from 18feb i contiuously denied too use.this i never use this card and its features.i am person with good cibil score never delay in payment.but bank mentally harrased me i am very upset.Being a loyal customer of banks.they treat me laike dafaulter.
                        +4 photos
                        IndusInd Bank customer support has been notified about the posted complaint.
                        Apr 08, 2021
                        Updated by mrs.neena saini
                        Recently they create a mess to me and threaten through call i had already complaint to their head office but theycant listen everybody says you have to pay embership fees of card.but now i dont want any card and relation with this bank.
                        Apr 08, 2021
                        Updated by mrs.neena saini
                        Please help

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                          Nr.khan114
                          from Gurgaon, Haryana
                          Apr 8, 2021
                          Resolved
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                          Resolved

                          Hi i am Mohit, this is related to indusind credit card transaction Dispute . I have contacted to indusind bank many times but no positive response even, head of credit card deptt. is not responding.

                          I have done one purchase on 12th March, 2021 against one order on Fiverr, but unfortunately on 13th March 2021, two more transactions have been done for the same order automatically, I have contacted to my merchant (fiverr) and they received one transaction on 13th March and they refunded me that amount but the 2nd transaction they didn't receive and it was unsuccessful attempt please check and update as soon as possible.

                          CASE ID :07794407
                          CASE ID :07758005
                          CASE ID :07401579
                          Aug 9, 2021
                          Complaint marked as Resolved 
                          IndusInd Bank customer support has been notified about the posted complaint.
                          Apr 08, 2021
                          Updated by Nr.khan114
                          [protected]@gmail.com

                          [protected]

                          My Contact details
                          Regret the inconvenience caused. Request you to kindly write to us at [protected]@indusind.com along with details for us to check and assist you further or call on [protected] for immediate assistance.
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                            A
                            Ashwin A
                            from Bengaluru, Karnataka
                            Apr 7, 2021
                            Apr 26, 2023
                            This thread was updated on Apr 26, 2023
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                            Continuous Loan offer calls in DND registered number

                            Website: www.indusind.com/in/en/personal.html

                            Continued calls through IVR in DND registered number. Have called the customer care of Indusind and explained the issue still receiving call from the bank from mobile numbers, if I block one number they call from another number. Have raised complain in 1909 for DND violation but these people escape from there nd I get response stating the call was not promotional call. Please stop harassing and don't beg to take loans. Calling through IVR...
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                            Z
                            Zombie Z
                            Apr 7, 2021
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                            Indusind Bank is forcefully giving me a credit card upgrade, which I never asked for and is asking me to pay 5989 rs. Today I also received a threaten call from them to pay the money. I already shared them proof that I denied their upgrade request.
                            +2 photos
                            IndusInd Bank customer support has been notified about the posted complaint.
                            The bank is supporting the representative who called and harassed me and also not taking any action for the person who scanned and upgraded my card, without my concent.

                            Please help me.

                            Forceful Credit Card Update - Comment #3821454 - Image #0
                            Forceful Credit Card Update - Comment #3821454 - Image #1
                            Bank is supporting the person who harassed me on call and also not taking any action against the person who scammed me and upgraded the card without my consent. Today bank sent me an email and forcing me to pay the money for a card upgrade I never requested.

                            Please help to get out of this cheating from Indusind Bank.

                            Forceful Credit Card Update - Comment #3821455 - Image #0
                            Forceful Credit Card Update - Comment #3821455 - Image #1
                            Regret the inconvenience caused. Request you to kindly write to us at [protected]@indusind.com along with register contact detail for us to check and assist you further or call [protected] for immediate assistance.
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                              AnjanaKrishnan
                              Apr 7, 2021
                              Resolved
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                              Resolved

                              I have cleared my car loan (Loan Account Number -- ESM02506C - vehicle no. KL 40N 3651) on 03/22/2021, but i have not received noc from your bank. I have contacted the bank through email. But there is no reply. Kindly help here.
                              Aug 12, 2021
                              Complaint marked as Resolved 
                              IndusInd Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 15, 2021
                              IndusInd Bank Customer Care's response
                              We regret the inconvenience caused. Request you to kindly share us the detailed concern along with contact details on [protected]@indusind.com for us to check and assist you further or call on [protected] for immediate assistance.
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                                Ranjitha Sharma
                                Apr 6, 2021
                                Resolved
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                                Resolved

                                To whomsoever it may concern,
                                I am Ranjitha Sharma having Saving Bank account and also Credit Card holder in you bank since 2 years. I had taken credit card loan and was paying EMI regularly and during lockdown could not do payment on time but later some how managed to pay 95% of outstanding balance. But Bank people started harrasing and i requested for settlement about 3 times but they rejected my request and suddenly on 31st march without my notice they took 20 k from my saving Bank account where as my oustanding was around 3k. after that tried to contact Customer care but no proper response received. Surprisingly even after debiting so much, credit card did not cleared yet interest is keep on adding without reason.
                                Totally dissopointed.worst bank and worst service and so much cheating, harrasing customers very badly .Need justice for me.
                                Aug 12, 2021
                                Complaint marked as Resolved 
                                IndusInd Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Apr 07, 2021
                                IndusInd Bank Customer Care's response
                                We regret the inconvenience caused. Request you to DM us your contact details or write to us at [protected]@indusind.com
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                                  M
                                  Manas890
                                  Apr 4, 2021
                                  Resolved
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                                  Resolved

                                  Withdraw Debit Freeze

                                  I Prateek Gupta Account Holder In Your Bank City Kanpur. I am Not Able To Withdraw My Amount From My Bank Account.
                                  I have Talked To Customer Care They Told Me That Visit Your Local Branch And Asked Them to Remove Debit Freeze.
                                  Please Indusind Bank Kindly Solve My Problem I have to Make an Emergency Transfer....
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                                  Deepak Kumar Khetarpal
                                  Apr 2, 2021
                                  Resolved
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                                  Resolved

                                  Respected sir I am not customer of your bank but few time i use ATM of you bank as I want to inform you that ATM of your bank situated on Ladhewali Road near choggitti railway crossing. Jalandhar Punjab India. That security guard appointed by your bank on that ATM almost drunk you must be check him randomly in evening time on your bases that old man Sardar ji interfere without any reason or demand to people who came to withdraw for money and kindly you must be check that your own bases. otherwise that may risky for people. surprise checking may reveal the truth hope you must be take it seriously.
                                  Aug 12, 2021
                                  Complaint marked as Resolved 
                                  IndusInd Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Apr 03, 2021
                                  IndusInd Bank Customer Care's response
                                  Dear Deepak

                                  Thanks for bringing it to our notice. We will look into the matter at the earliest.

                                  Thanks
                                  Team IndusInd Bank
                                  Verified Support
                                  Apr 07, 2021
                                  IndusInd Bank Customer Care's response
                                  Dear Deepak

                                  Thanks for bringing it to our notice. We will look into the matter at the earliest.

                                  Thanks
                                  Team IndusInd Bank
                                  Verified Support
                                  Apr 08, 2021
                                  IndusInd Bank Customer Care's response
                                  We have investigated your concern and your feedback has been addressed appropriately.

                                  We request you to treat this incident in isolation and not as representative of our services.

                                  We regret to inform you that we are unable to disclose the feedback shared with the said employee due to internal policies.

                                  We wish to inform you basis your valuable concern and feedback, we have already forwarded the same to the concerned unit, and have addressed the concerns appropriately as per our internal Bank Policy norms.
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                                    Pankaj.sumit
                                    from Ka�ma�rha�ti, West Bengal
                                    Apr 2, 2021
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                                    Address: Pratapgarh

                                    Dear team
                                    I have never take any guarantees with IndusInd bank customer . But one case sowing as joint account . So please I request you to remove this in my civil
                                    Thanks
                                    Sumit Kumar singh
                                    +1 photos
                                    IndusInd Bank customer support has been notified about the posted complaint.
                                    Apr 14, 2021
                                    Updated by Pankaj.sumit
                                    dear sir
                                    till time no any reply by your side
                                    thanks
                                    sumit kumar singh
                                    [protected]
                                    We regret to inform you that we required complete latest cibil report in pdf format for our team to check and assist you further as report get updated on monthly basis, so kindly write to us on [protected]@indusind.com
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