IndusInd Bank Complaints & Reviews

My car loan loan amount dues was clearded and loan was closed but bank excutives were not responded properly to issue the NOC certificate at suryapet, indsind bank,
Suryapet
Telangana
My car loan details
Angothu vijay kumar
Tata indica vehicle
Loan no.AVS00391C
[protected]@gmail.com

Hi Team,

We bought a loan for our Motorbike Hero Honda Super splendor with Loan Number TAR01334H.
Loan amount got closed and we haven't received the NOC certificate.
I went to the your Attur Branch every week but still i Haven't received any updates for the last 10 months. From 19th September 2020 I'm taking to your brach but still got any proper response.

Is this the way your treated your customer after paying full amount still haven't received NoC for 15 years.

Email : [protected]@gmail.com

I am the holder of indusind card from march 2020- there is a fraud happen in sept 2020 and I tried to call the bank but no response and now I request them for the settlement but no response

Dear sir we had applied for a credit limit in your bank . Against this request we opened a current account in the name of goyal sales in Industland bank manimajra Chandigarh our Current account no is[protected]. the bank employ Mr Arvind ask us to deposit Rs.41300 in this account to perform Credit limit application we deposit the amount in above account in the month of march 2021 . but due to some reason our cc limit request rejected. We asked bank to refund our amount and close this account . but the bank not able to refund our amount and their employes always ignoring our requests . so here by i am requesting you to kindly take same reasonable actions as soon as possible.

Transaction No: IMPS/P2A/[protected]/SBIN
Transaction Date: 10/06/2021
Debit Amount : 40000
Remarks : Amount are debited from IndusInda Account but not credited to SBI Account No. I am using Indusind Mobile App

Hello, I finance a TVS XL Heavy Duty from indsind bank(Bike no:AP04 BB 9559). I have clear all my dues for the same but till date bank not provide my no objection certificate to clear the further documentation. I am in regular follow with bank representative in Ward 20, Holmas Pet, Proddatur, Andhra Pradesh 516360.but he is told that details are not available like that he is telling, if details are not available why you deducted the money from my bank, Kindly help me in this regard.

Thank you Palla Venkata Lakshumma

Dear Team,

I pre closed my car loan on 17th December 2020 but still my emi got deducted on 21 Dec of amount 13557 and bank blamed me for not informing them about pre closure in advance. Lokesh, the bank executive asked to wait for 2 weeks and assured me the deducted payment will be credited in given time but unfortunately I had been waiting for the payment till date. It is almost 5 months and visited the bank more than 10 times. Kindly help me. I had posted my details below:

Sharath Chandra
Loan No: AHA07725C
Branch: LB Nagar, Hyderabad

Contact me: [protected]@gmail.com

I thought of opening an account in your bank as I had a good impression of your bank but after the updation of aadhar card I didn't do so ; I went for the update, after observing the negligence of your employees I did not open an account. Your employees are busy with their personal affairs and other non professional activities and most importantly they do the work wrong. I had to pay for aadhar thrice as the lady incharge there did not do it correctly (I did remind her 2 times). They do not accept the forms first of all (whenever you go) and after all the waiting and other delays they do the work wrong. This is highly not preferable.
Hope you look into this matter, so that at least others can have a better image of your bank.

Your bank is one of the prestigious banks of India, it was not at all expected from your side.

Dear Sir/Madam

My account no is[protected] . Visited your branch office in the month of March 2020 for the closure of my account. I was said due to covid and lockdown suggestion given to me was to continue the services and the maintenance charges will be waived off .

I had given a written letter with the account closure form to your bank and I was advised the next statement will be receiving without service charges. I was promised that the same would be completed after lockdown is lifted.

received today statement with Rs.7000 is been charged and deducted for Maintenance charges. Spoke to the branch office bank in Bangalore and customer care given a complaint.

I have submitted the Account closure form along with the cheque book and ATM card at your branch office and requested you to close my account in the month of March.

I look forward to hearing from you as soon as possible to resolve this problem. If I do not hear from youll I will file complaints with the appropriate consumer agencies and consider my legal alternatives

I may be contacted at the above address and phone number.

Regards

suresh

[protected]

I am writing to report a fraudulent transaction on my Indusind credit card ending 6010. I am attaching sms that I received of the transaction for your reference. I am attaching my account activity details on gmail of suspicious activity which I could find on my gmail

Attached below are the IP address and timeline which showcase that my gmail was hacked between May 18 and May 21 and that is how my OTPs were also compromised. I also have screenshot of these and gmail activity that were done on my account.There are searches for words with bank names, like Axis, Sbi, safepass, OTP etc..

May 18: My gmail was accessed in Morocco via the IP address 160.176.193.153
May 18: Gmail Accessed in Brazil via IP 138.122.82.34
May 21 : Gmail accessed in Ukraine via IP 46.164.146.130

In case of Indusind they checked for my Indusind card ending with 6010 . This was at the same time in the day when these fraud transaction happened on indusind card .

I am giving you the best way possible to showcase that my gmail was hacked and that is how they got the OTP and transaction were done . Please do not make me go to your branch offices in this covid situation . The proof that I have given you will not only help you find the transaction and who and how they were done but I believe show that these were definitely not done by me

I am Sudeep Goswami, I opened an online IndusInd bank A/c. (Indusstox-3-in-1 A/C). Firstly, kit was sent to the wrong address. Customer care personnel have no knowledge to handle this so he said visit nearest branch. So I did that and I have updated my address. Now again kit was sent to the wrong address. No satisfactory reply came even after mailing them repeatedly.

They have opened an two wheelar loan on my name without my permission and i dont know anything about this loan which is affecting my credit score.

IndusInd bank calls and messages for repeated loan EMI payment for an account which is not in my name. I don't have an account with IndusInd bank. Inspite of me telling them it's not my account they keep calling and sending messages. They say the phone number mentioned is my number. Attaching a screenshot of the message.

On 6th march 2021 a person named rohit sharma called and asked to pay rs 13 otherwise my sim would be blocked and explaining me things about what link i have to open and all he mirrored my phone and opened my moblie banking app and transacted rs 1.5 lakhs from my account
I have already registered a complaint against the same and submitted the fir copy in the bank
I did not share the otp and anything to the person
Please help and look in the matter seriously and asap
Thanks

My name is Abhijeet choudhury, I already place request to close my loan account it's almost more than month neither customer care nor nodal team are not providing any solution. They always deny by saying that the complaint is under processing. It's mental harassment and because of this it's affecting my cibil score.
Indusind bank nodal team are worst even to close loan account they already took more than time. Please team help me to resolve my problem

Dear Sir,

I am using Induslnd Bank credit card from the January 2019 to till date and due my financial crisis I was unable to make the payment from April onwards, so I am asking them to settlement but the collection agency having contact no(s). are [protected], [protected] and [protected] and the collection agent namely Ashish and Neha respectively called me randomly and harassing me to make the payment immediately and they are abusing and misbehaving with me and as well as to my husband also.

Sir, I am Covid positive from 07.05.2021 with moderate symptoms. Further collection executive visited at my home on 09.05.2021 for payment collection. My husband was also the Covid positive in the month of April. Right now we both are mentally disturbed and our savings consumed in our Covid treatment.

I am saying them I was unable to make the payment right now, so please settle my this credit card, but they won't and making the pressure on me to make the payment. Just because of this my oxygen level going down and starting the breathing problem. I would like to request to kindly take the strict action against them help me out from them.

Regards,
Anita
[protected].

My Credit card #[protected], phone number [protected], mail id snk.[protected]@rediffmail.com. I utilizes the card for Rs 158000, card limit is 172000 last month April I made the payment of minimum due. After making minimum payment, I received so many calls from Indusind card.They begged me by calling me several times to convert the sum to EMI. I denied, repeatedly he was calling me stating reduction in interest and as well as processing fees. View IVR recorded. The actual sum for repayment in EMI is different from the illegally levied statement which is levied is barbaric and grave . Their Modus operandi is to levy and suck lure customers. Usually I used to see only text messages of credit cards but indusind cleverly cunningly criminally intentionally avoided to send message. To make the payment, I viewer the mail, I was shocked and astonished to see the illegal fees levied in which they have stated overdue, finance charges. I tried with customer care, they also frauds have been hired .I told them I didn't optfor EMI, cancel it will make full payment. They are masters in criminology, stating to preclude for total sum with 3% extra charges. I have mailed to indusind last week still no response, commented on mobile app mentioning their fraudulent game. Hence I request to intervene into the subject and please do the needful. So cancel this EMI option, whatever the total actual sum I will bear.

Non maintaince Balance charge to debit my account 521...

But my account every month maintace balance...
3 months balance charge has been imposed.
But my account is in the timen balance of 3 months from
Why do not I have mutuality messages if I have a balance in my account.
I understood this bank good but this bank gives very useless dirty service..

I just stop my account right now

Hello team,

From yesterday i have received a spam call with default voice message for indusind credit related things. I have blocked 50+ Numbers but still I am receiving every minute a spam call with new number. Its irritating and make tensed. Please do the needful to stop the call.

I have called customer care but not able to connect with them.

Thanks
Imran T...

I had mutiple calls with Customer care team, i didnt get proper response from them and didnt pick my call most of the time

and No Toll Free no [Spending more money for discussion with customer care], Really use less service provided by Indusind Bank

An unauthorised transaction took place on 13 May'2021 from my Indusind Creadit card account. I was shocked when i got this message that a transaction of 399 INR from VSI/ RAZ lagom L has been done from my bank account, as no OTP was asked for it, the amount was just deducted.
Look into this on urgent basis.
Attached screenshots for reference.

Regards
Loganathan
[protected]