IndusInd Bank Complaints & Reviews

Hi, I have an Indusind bank platinum select credit card. Total outstanding is 97000 which is over limit. My credit limit was 85000. I am using this card from last 3 years.

Currently, I lost my job during the pandemic and not able to make payment of my total outstanding. Currently, it is very hard for me to live a normal life itself this financial crisis. However, every month before the due day I am trying to arrange and make payment of the minimum due amount of rs. 5074/- from last 6-8 months. After making the payment of 5074 for 8 months still my total outstanding is 97000 because every month interest charge is around 3800 + over the limit: 500 + 18% GST. It is creating lots of mental pressure on me.

I contacted the IndusInd bank credit card team for the same and asked for a settlement of the total outstanding. They didn’t respond to any of my calls and the only reply which I am getting on mail is please wait for 2-3 days to get a callback. The last option I was having is to call back to the collection team who use to give me immense torture every time.

I contacted the collection team and got disappointed. They told me that they don’t have an option to give me and also started threatening me, that if I am not able to make the payment then they know how to recover the amount, they know my father’s and mother’s address, etc., and some abusive words on me and my family. I faced this issue and this creates mental pressure on me. Moreover, every day I got so many calls from the IndusInd bank collection team and they are harassing me like hell and making me think not to live anymore.

I asked IndusInd bank several times for settlement, but I just lost all my hopes. I am ready to pay the settlement amount but I am not able to pay the total outstanding in a single shot.

I do not have credit card, loan account or bank account with Indusind bank. Bank executive call for credit card due in the name of Ankit Garg but I do not know such person for which I inform many time to bank executive that I don’t such person but still they harass me.

On today (12/07/2021) at 11.33 a.m. call received from [protected] this number, they use abuse language with me and threaten to me. Whenever I ask him name they refuge to give, so it’s my humble request, please take action on such person.

If any further clarification require then call me on my number [protected].

Hello Team,

I have purchased Two wheeler with IndusInd Loan. My load got closed on Jan 2019 and I have visited your "IndusInd Marketing & Financial service private limited" which is at Kukatpally, Hyderabad, 500072.

While I have asked for NOC letter they have made me stand for more then 1 hour and I have asked for process to get NOC, instead giving answer in a polite way agent "Mr. Mohammad Saif" from recovery department and his colleague just beside him, they were on personal call and go on talking without giving any response to me.

I asked could you respond to me or give any answer what should i do, he said. Wait I'm on call or come after some time. Also, when I asked you would have told this 1 hour before he shouted on me stating "you just go from here" come after 1 month you will get letter.

Request you to please teach your agents how to respond to Customers, while we are polite you has to respond in a polite way instead of shouting on us in front of everyone.

Also, request to dispatch NOC to my home address.

Thank you,

My account no[protected]
In this account not show signature.
So that my cheque no 389771 bounce ( drawers signature to operate account not received.
So that my charged applied to representative bank account and paid by me cash so that call me and signature update and refund to charged amount

Dear Sir/Madam,

I'm writing this email to lodge a complaint against 3rd party calls that I have been receiving from Indusind Bank, asking me and my remaining family to pay some amount of money to close the credit card account of my deceased father Mr. Lokanath Samal. Please find attached to this email, his death certificate as well.

Kindly try to understand that we are grieving the loss of a loved one and these...

Hi All Team,

This is to inform you that my Outstanding loan amount has been paid through Paytm from my end please find the attachment with this mail. And please help to provide NOC from your end on an urgent basis...

Account no...which settled --- HDG01584H

My Service Reference Number 10555583

Bill Payment of Rs.5723 was Successful for INDUSIND BANK - CFD HDG01584H

Kal subah27, 500 transaction kiya tha abhi tak nahi aaya

Respected Sir / Madam

I am P. Gurumoorthy and my Deal No : TAT00081H, i have taken loan for my BIKE in ur bank on may 2006 and i closed the loan and get the NOC but due to my mistake i lost the NOC and i applied duplicate NOC on 21/02/2019 and paid charges Rs 500 for that but still now i dint get the DUPLICATE NOC, no response from the Branch side, so please Kindly check and provide me the Duplicate NOC to my BIKE as soon as...

As I have taken a loan in the IndusInd bank for purchasing a two wheeler (Honda activa 4g ) and I have paid all my dues up to date and I expect noc from the bank

Hi All,

I am using a Indusing Bank credit card from more than 5 years, Everytime I made the payment within my due date.

My last Credit card bill ending with 0007 was generated on 03.07.2021 with total outstanding amount 96000(approx.), due date 23.07.2021 and today 05.07.2021, I am start receiving frequent call from Indusind Collection Department to make the payment. It is creating a mental pressure on me,

Due to some financial crisis, I am not able to make the payment of my total outstanding within a month. I want to convert my outstanding amount to EMI, So that, I can payment total outstanding amount with interest but no mental stress.

I tried to contact customer care centre for the same, but did not get connected with them, I have already sent an email to nodal.[protected]@indusind.com, but still did not get any response.

I writing over here because, I never get the EMI option on my card although if I am want to pay with high interest. I applied for the EMI option for 02 times earlier, but every time they did not response.

As a customer, I am ready to pay the outstanding but due to some financial crisis, I am not able to pay with in a month, I think Bank should consider this issue sympathetically and allow me to convert the outstanding amount to EMI.

Regards.
Sougota.
[protected]
sougota.[protected]@gmai.com

When i make the payment why indusind bank changing extra for me
they now the reason then also changing 6000 to 9000 extra

please help me out

I Surbhi Mishra victim of online financial fraud transaction. on 24.06.2021 I got a call from naukri.com and they said my profile is shortlisted for interview and need to pay Rs10/- for telephonic interview and share me link to pay when I put my debit card detail automatically amount debited from my account without sharing OTP and at the time when I received debit message I informed to bank about this fraud transaction with in hours but they...

My account has debit freeze status from long bank and i have visited bank many times, but there is no response from them.What should i do now

My account has debit freeze status from long bank and i have visited bank many times, but there is no response from them.

I have above no card.As I could not make payment due to unavoidable family and poor financial condition, the banks hard recovery agents started to abuse me, even they are threatening to beat me, even they are also insisting me not to disconnect phone. Is this policy of bank to recover due amount from borrower engaging such type of agencies/persons.
Bank has 100% right to approach customer to pay their dues. But customer has also certain rights. Please advise your hard recovery agents not to use foul languages, while approaching customer, also to respect customers privacy.

Hello myself Evan Sanyal from kolkata. I have purchased a bajaj pulsar 180cc bike from OSL Bajaj Showroom Thakurpukur on july 2015 It was taken under Finance from Indusind Bank.. All the EMI s have been paid by 22 months. But unfortunately The Indusind bank didnot provide me the NOC. Kindly help me My bike loan EMI s has been completely paid in 2017.
My bike reg no is : WB 20 AL 8702

I am customer of IndusInd Bank Bihta, Patna (Bihar) Branch IFSC Code- INDB0000604. I have opened account on 11.06.2021. A unnamed Cheque Book & ATM Card has been issued instantly but after some days. I received a massage by the bank about debit of rupees 2950.00 towards platinum premier card issuance and further debit of rupees 2950.00 towards master card issuance. I just want to say that all the above mentioned cards have been issued without my consultation and my permission and this is matter o[censored]nauthorized deduction. ( Sharadchandra Jhunjhunwala), Bihta, Patna (bihar) Mob- [protected]

I am Kousik Banerjee. It is highly unfortunate that my IndusInd A/C has been debited for INR 11, 800.00 towards issuance Fee of Debit card without my permission. Since I already have a debit card and I am happy with it, I never asked for another one. I don't need any new debit card at the moment and If any point of time I feel the necessity of a new one I will apply for it in a proper way.
Therefore I would request the bank to resolve my problem and give my money back. Thank you.

I am surjyolal chakma Account holder in your Bank jp nagar branch I am not able withdraw from my Bank account. Kindly solve this problem I have to make transfer money for emergency.
Account number:[protected]
IFSC code:INDB0000354

Dear team
I requested so many times through mails (priority.[protected]@indusind.com) and also so many times called to customer care taken a request but there is no reversal of my credit card charges Rs.25000rs not a small amount for me.

With regards

Ravindar E
[protected]
ravinder.[protected]@gmail.com