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IndusInd Bank Complaints & Reviews

3.1
Updated: Mar 7, 2026
Complaints 2200
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IndusInd Bank reviews & complaints page 24

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A
Abhishek Dhamapurkar
Jul 14, 2021
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Address: Andheri MIDC

Dear IndusInd Bank,

I had requested and submitted the email along with application even after why such kind of people are calling to my relatives and doing torchure and using abusive words.

Who is this stupid person Santosh Lomte (mobile number [protected] / [protected])?

Just had filed a NC in police station against him.

Please stop this nonsense and behave officially.
IndusInd Bank customer support has been notified about the posted complaint.
Dear Customer,
We regret the inconvenience caused to your banking experience. To further investigate the matter, please share your contact details with us at [protected]@indusind.com and our team will get in touch with you at the earliest.
Regards,
Team IndusInd Bank
Dear Customer,
We regret the inconvenience caused to your banking experience. To further investigate the matter, please share your contact details with us at [protected]@indusind.com and our team will get in touch with you at the earliest
Regards,
Team IndusInd Bank
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    K
    krishnan.95
    Jul 14, 2021
    Resolved
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    Resolved

    Address: Varicattu House, Kuthiathode PO, Cherthala, Alappuzha, Kerala, 688533

    Hi, I have an Indusind bank platinum select credit card. Total outstanding is 97000 which is over limit. My credit limit was 85000. I am using this card from last 3 years.

    Currently, I lost my job during the pandemic and not able to make payment of my total outstanding. Currently, it is very hard for me to live a normal life itself this financial crisis. However, every month before the due day I am trying to arrange and make payment of the minimum due amount of rs. 5074/- from last 6-8 months. After making the payment of 5074 for 8 months still my total outstanding is 97000 because every month interest charge is around 3800 + over the limit: 500 + 18% GST. It is creating lots of mental pressure on me.

    I contacted the IndusInd bank credit card team for the same and asked for a settlement of the total outstanding. They didn’t respond to any of my calls and the only reply which I am getting on mail is please wait for 2-3 days to get a callback. The last option I was having is to call back to the collection team who use to give me immense torture every time.

    I contacted the collection team and got disappointed. They told me that they don’t have an option to give me and also started threatening me, that if I am not able to make the payment then they know how to recover the amount, they know my father’s and mother’s address, etc., and some abusive words on me and my family. I faced this issue and this creates mental pressure on me. Moreover, every day I got so many calls from the IndusInd bank collection team and they are harassing me like hell and making me think not to live anymore.

    I asked IndusInd bank several times for settlement, but I just lost all my hopes. I am ready to pay the settlement amount but I am not able to pay the total outstanding in a single shot.
    Aug 21, 2021
    Complaint marked as Resolved 
    IndusInd Bank customer support has been notified about the posted complaint.
    Verified Support
    Jul 15, 2021
    IndusInd Bank Customer Care's response
    Our apologies. Request you to DM us your contact details or write to us at [protected]@indusind.com for us to assist you.
    Verified Support
    Jul 17, 2021
    IndusInd Bank Customer Care's response
    Dear Customer,

    Greetings from IndusInd Bank.

    Please accept our sincere gratitude on the time and efforts taken by you in connecting with us.

    We request you to get in touch with our bank official Ms. Bhanumati for settlement clarification on [protected] .

    Regards,

    Social Media Team
    IndusInd Bank Ltd
    I have written you several mail and no proper response, callback or solution provided to me, I have shared the screenshots as well and see how you are again asking me to put emails. My humble request to whomever reading this please please don't trust IndusInd bank and take any credit cards or loan from them, they will make yours and your family's life hell.
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      V
      Vaibhav Rokadiya
      Jul 12, 2021
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      I do not have credit card, loan account or bank account with Indusind bank. Bank executive call for credit card due in the name of Ankit Garg but I do not know such person for which I inform many time to bank executive that I don’t such person but still they harass me.

      On today (12/07/2021) at 11.33 a.m. call received from [protected] this number, they use abuse language with me and threaten to me. Whenever I ask him name they refuge to give, so it’s my humble request, please take action on such person.

      If any further clarification require then call me on my number [protected].
      IndusInd Bank customer support has been notified about the posted complaint.
      Dear Customer,

      Greetings from IndusInd Bank.

      Please accept our sincere gratitude on the time and efforts taken by you in connecting with us.

      We request you to please call[protected] or write to us at [protected]@indusind.com from your registered email-id.

      Regards,

      Social Media Team
      IndusInd Bank Ltd
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        M
        Mahima Kumar d
        from Hyderabad, Telangana
        Jul 12, 2021
        Resolved
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        Resolved

        Address: Unit No 202,203, 2nd Floor, Plot No-2-6/11, Vijay Sai Towers, Beside IndusInd Bank Building, Kukatpally, Hyderabad, 500072

        Hello Team,

        I have purchased Two wheeler with IndusInd Loan. My load got closed on Jan 2019 and I have visited your "IndusInd Marketing & Financial service private limited" which is at Kukatpally, Hyderabad, 500072.

        While I have asked for NOC letter they have made me stand for more then 1 hour and I have asked for process to get NOC, instead giving answer in a polite way agent "Mr. Mohammad Saif" from recovery department and his colleague just beside him, they were on personal call and go on talking without giving any response to me.

        I asked could you respond to me or give any answer what should i do, he said. Wait I'm on call or come after some time. Also, when I asked you would have told this 1 hour before he shouted on me stating "you just go from here" come after 1 month you will get letter.

        Request you to please teach your agents how to respond to Customers, while we are polite you has to respond in a polite way instead of shouting on us in front of everyone.

        Also, request to dispatch NOC to my home address.

        Thank you,
        Aug 15, 2021
        Complaint marked as Resolved 
        IndusInd Bank customer support has been notified about the posted complaint.
        Verified Support
        Jul 13, 2021
        IndusInd Bank Customer Care's response
        Dear Customer,

        Greetings from IndusInd Bank.

        Please accept our sincere gratitude on the time and efforts taken by you in connecting with us.

        We request you to please call[protected] or write to us at [protected]@indusind.com from your registered email-id.

        Regards,

        Social Media Team
        IndusInd Bank Ltd
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          M
          MAAHI PHOTO STATE & BOOK DEPOT
          Jul 9, 2021
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          Address: Mahi photostate and book DEPO piprali road sikar

          My account no[protected]
          In this account not show signature.
          So that my cheque no 389771 bounce ( drawers signature to operate account not received.
          So that my charged applied to representative bank account and paid by me cash so that call me and signature update and refund to charged amount
          IndusInd Bank customer support has been notified about the posted complaint.
          Dear Customer,

          Request you to share your contact details registered with bank at [protected]@indusind.com for us to assist you further.

          Regards,
          Team IndusInd Bank
          Dear Customer,

          Request you to share your contact details registered with bank at [protected]@indusind.com for us to assist you further.

          Regards,
          Team IndusInd Bank
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            D
            Dikshya Samal
            Jul 8, 2021
            Resolved
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            Resolved

            Credit Card of Deceased Customer

            Dear Sir/Madam,

            I'm writing this email to lodge a complaint against 3rd party calls that I have been receiving from Indusind Bank, asking me and my remaining family to pay some amount of money to close the credit card account of my deceased father Mr. Lokanath Samal. Please find attached to this email, his death certificate as well.

            Kindly try to understand that we are grieving the loss of a loved one and these...
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            J
            Jitender Chhillar
            Jul 8, 2021
            Resolved
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            Resolved

            Address: Bahadurgarh Haryana

            Hi All Team,

            This is to inform you that my Outstanding loan amount has been paid through Paytm from my end please find the attachment with this mail. And please help to provide NOC from your end on an urgent basis...

            Account no...which settled --- HDG01584H

            My Service Reference Number 10555583

            Bill Payment of Rs.5723 was Successful for INDUSIND BANK - CFD HDG01584H
            Aug 27, 2021
            Complaint marked as Resolved 
            IndusInd Bank customer support has been notified about the posted complaint.
            Verified Support
            Jul 08, 2021
            IndusInd Bank Customer Care's response
            The concern raised by you is under follow up via service reference number 10685218. We will update the resolution shortly.
            Jul 12, 2021
            Updated by Jitender Chhillar
            Hi Team,

            Any latest update for my issue...
            Verified Support
            Jul 16, 2021
            IndusInd Bank Customer Care's response
            We tried calling you on your number registered in our records, however you were not contactable. Please share us your e-mail ID to send you the details.
            Verified Support
            Jul 17, 2021
            IndusInd Bank Customer Care's response
            We tried calling you on your number registered in our records, however you were not contactable. Please share us your e-mail ID to send you the details.
            Verified Support
            Jul 17, 2021
            IndusInd Bank Customer Care's response
            We tried calling you on your number registered in our records, however you were not contactable. Please share us your e-mail ID/ contact number to send you the details. You may also write to us at [protected]@indusind.com.
            Jul 23, 2021
            Updated by Jitender Chhillar
            My Current email [protected]@gamil.com and current cont.no---[protected]/[protected]
            Verified Support
            Jul 26, 2021
            IndusInd Bank Customer Care's response
            We have provided the resolution by e-mail via service reference number 10685218 on July 26, 2021.

            We trust the complaint raised by you has been resolved to your satisfaction. For future queries write directly to us at our email ID [protected]@indusind.com
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              D
              Dipak Mundhe
              Jul 6, 2021
              Resolved
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              Resolved

              Address: At Gangakhed, Gangakhed

              Kal subah27, 500 transaction kiya tha abhi tak nahi aaya
              Aug 8, 2021
              Complaint marked as Resolved 
              IndusInd Bank customer support has been notified about the posted complaint.
              Dear Customer,

              We regret the inconvenience caused to your banking experience. Request you to share your contact details at [protected]@indusind.com for us to assist you further.

              Regards,
              Team IndusInd Bank
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                G
                gurutamil
                Jul 6, 2021
                Resolved
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                Resolved

                LOST NOC and ReApplied

                Address: TIRUCHENGODE BRANCH, NAMAKKAL DISTRICT-637211, TAMILNADU

                Respected Sir / Madam

                I am P. Gurumoorthy and my Deal No : TAT00081H, i have taken loan for my BIKE in ur bank on may 2006 and i closed the loan and get the NOC but due to my mistake i lost the NOC and i applied duplicate NOC on 21/02/2019 and paid charges Rs 500 for that but still now i dint get the DUPLICATE NOC, no response from the Branch side, so please Kindly check and provide me the Duplicate NOC to my BIKE as soon as...
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                B
                Bhanu vegas
                Jul 5, 2021
                Resolved
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                Resolved

                As I have taken a loan in the IndusInd bank for purchasing a two wheeler (Honda activa 4g ) and I have paid all my dues up to date and I expect noc from the bank
                Aug 12, 2021
                Complaint marked as Resolved 
                IndusInd Bank customer support has been notified about the posted complaint.
                Jul 05, 2021
                Updated by Bhanu vegas
                I want my noc to because I have to buy a new vehicle
                Verified Support
                Jul 07, 2021
                IndusInd Bank Customer Care's response
                We request you to e-mail us the complete loan account number at [protected]@indusind.com in order to check and assist you further.
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                  S
                  sougota chowdhury
                  from Bhubaneshwar, Odisha
                  Jul 5, 2021
                  Resolved
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                  Resolved

                  Hi All,

                  I am using a Indusing Bank credit card from more than 5 years, Everytime I made the payment within my due date.

                  My last Credit card bill ending with 0007 was generated on 03.07.2021 with total outstanding amount 96000(approx.), due date 23.07.2021 and today 05.07.2021, I am start receiving frequent call from Indusind Collection Department to make the payment. It is creating a mental pressure on me,

                  Due to some financial crisis, I am not able to make the payment of my total outstanding within a month. I want to convert my outstanding amount to EMI, So that, I can payment total outstanding amount with interest but no mental stress.

                  I tried to contact customer care centre for the same, but did not get connected with them, I have already sent an email to nodal.[protected]@indusind.com, but still did not get any response.

                  I writing over here because, I never get the EMI option on my card although if I am want to pay with high interest. I applied for the EMI option for 02 times earlier, but every time they did not response.

                  As a customer, I am ready to pay the outstanding but due to some financial crisis, I am not able to pay with in a month, I think Bank should consider this issue sympathetically and allow me to convert the outstanding amount to EMI.

                  Regards.
                  Sougota.
                  [protected]
                  sougota.[protected]@gmai.com
                  Aug 12, 2021
                  Complaint marked as Resolved 
                  IndusInd Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 06, 2021
                  IndusInd Bank Customer Care's response
                  We wish to inform you that as on date the total outstanding due reflecting on your card account has exceeded the total credit limit assigned to you and your credit card status is in overdrawn. 

                  Hence we request you to make the interim payment immediately to regularize your card account.

                  Please note, over limit fees of 2.5% of the overdrawn amount subject to minimum of INR 500.00 along with the applicable tax is applicable to your card account.

                  Post making above payment we request you to write to us or call on our helpline number[protected]/[protected] and we will assist you with Emi conversion.

                  We wish to clarify that payment reminder calls for your card account in default are made only with an intent to remind you about the increasing outstanding, which may have escaped your attention. We confirm that we sensitize our executives/collection agents to strictly adhere to the code of conduct laid down in accordance with the guidelines of RBI.
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                    A
                    Avinash S. Moolya
                    Jul 3, 2021
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                    Address: Sai plaza Bldg. b-303 dwarli

                    When i make the payment why indusind bank changing extra for me
                    they now the reason then also changing 6000 to 9000 extra

                    please help me out
                    IndusInd Bank customer support has been notified about the posted complaint.
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                      S
                      surbhi Mishra
                      from Mumbai, Maharashtra
                      Jul 2, 2021
                      Resolved
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                      Resolved

                      Online financial fraud report taken.

                      Address: Hanuman takdi,vevoor,mishra compound,palghar east - 401404

                      I Surbhi Mishra victim of online financial fraud transaction. on 24.06.2021 I got a call from naukri.com and they said my profile is shortlisted for interview and need to pay Rs10/- for telephonic interview and share me link to pay when I put my debit card detail automatically amount debited from my account without sharing OTP and at the time when I received debit message I informed to bank about this fraud transaction with in hours but they...
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                      S
                      Sai Surya Voraganti
                      Jun 30, 2021
                      Resolved
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                      Resolved

                      My account has debit freeze status from long bank and i have visited bank many times, but there is no response from them.What should i do now
                      Aug 8, 2021
                      Complaint marked as Resolved 
                      IndusInd Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 02, 2021
                      IndusInd Bank Customer Care's response
                      We regret the inconvenience caused .Please write us at [protected]@indusind.com along with your contact details to check and assist you further.
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                        S
                        Sai Surya Voraganti
                        Jun 30, 2021
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                        My account has debit freeze status from long bank and i have visited bank many times, but there is no response from them.
                        IndusInd Bank customer support has been notified about the posted complaint.
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                          S
                          svc74
                          Jun 28, 2021
                          Resolved
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                          Resolved

                          I have above no card.As I could not make payment due to unavoidable family and poor financial condition, the banks hard recovery agents started to abuse me, even they are threatening to beat me, even they are also insisting me not to disconnect phone. Is this policy of bank to recover due amount from borrower engaging such type of agencies/persons.
                          Bank has 100% right to approach customer to pay their dues. But customer has also certain rights. Please advise your hard recovery agents not to use foul languages, while approaching customer, also to respect customers privacy.
                          Aug 6, 2021
                          Complaint marked as Resolved 
                          IndusInd Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          Greetings from IndusInd Bank.

                          Please accept our sincere gratitude on the time and efforts taken by you in connecting with us.

                          We request you to please call[protected] or write to us at [protected]@indusind.com from your registered email-id.

                          Regards,

                          Social Media Team
                          IndusInd Bank Ltd
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                            G
                            Gerrard
                            Jun 27, 2021
                            Resolved
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                            Resolved

                            Address: Flat no: 1C 21/12 Prantik Housing Complex (Phase 1) Kalitala M.G Road kolkata - 700104

                            Hello myself Evan Sanyal from kolkata. I have purchased a bajaj pulsar 180cc bike from OSL Bajaj Showroom Thakurpukur on july 2015 It was taken under Finance from Indusind Bank.. All the EMI s have been paid by 22 months. But unfortunately The Indusind bank didnot provide me the NOC. Kindly help me My bike loan EMI s has been completely paid in 2017.
                            My bike reg no is : WB 20 AL 8702
                            Aug 9, 2021
                            Complaint marked as Resolved 
                            IndusInd Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 29, 2021
                            IndusInd Bank Customer Care's response
                            Dear Customer,

                            We will respond to your concerns vide service reference number: 10349956. We request your support and co-operation in the interim.

                            Regards,
                            Team IndusInd Bank
                            Mh 17
                            Am7167 noc roblaim
                            Pandurang Salve's reply, Jul 7, 2021
                            Mh17 AM 7167
                            MOB= 9881649279
                            Noc not collected please give my noc
                            Noc holder name Bajirao changdev salve
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                              D
                              dpfo
                              Jun 26, 2021
                              Resolved
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                              Resolved

                              Address: IFSC Code: INDB0000604 , Address Grnd Floor Bihta Gadh Par Bihta Gram Panchayat P O And P S Bihta Dist Patna 801103 Bihar

                              I am customer of IndusInd Bank Bihta, Patna (Bihar) Branch IFSC Code- INDB0000604. I have opened account on 11.06.2021. A unnamed Cheque Book & ATM Card has been issued instantly but after some days. I received a massage by the bank about debit of rupees 2950.00 towards platinum premier card issuance and further debit of rupees 2950.00 towards master card issuance. I just want to say that all the above mentioned cards have been issued without my consultation and my permission and this is matter o[censored]nauthorized deduction. ( Sharadchandra Jhunjhunwala), Bihta, Patna (bihar) Mob- [protected]
                              Aug 11, 2021
                              Complaint marked as Resolved 
                              IndusInd Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 28, 2021
                              IndusInd Bank Customer Care's response
                              We regret the inconvenience caused. We request you to write your concern to us at [protected]@indusind.com from your registered email-id to enable us to assist you.
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                                K
                                KousikBanerjee
                                Jun 25, 2021
                                Resolved
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                                Resolved

                                Address: Ghatal, paschim Medinipur

                                I am Kousik Banerjee. It is highly unfortunate that my IndusInd A/C has been debited for INR 11, 800.00 towards issuance Fee of Debit card without my permission. Since I already have a debit card and I am happy with it, I never asked for another one. I don't need any new debit card at the moment and If any point of time I feel the necessity of a new one I will apply for it in a proper way.
                                Therefore I would request the bank to resolve my problem and give my money back. Thank you.
                                Aug 5, 2021
                                Complaint marked as Resolved 
                                IndusInd Bank customer support has been notified about the posted complaint.
                                Thank you for highlighting your concern. We regret the inconvenience caused. Please share us your contact details or Request Number and allow us some time to get back to you with an appropriate resolution. Call [protected] for immediate assistance or email [protected]@indusind.com
                                Thank you for highlighting your concern. We regret the inconvenience caused. Please DM us your contact details or Request Number and allow us some time to get back to you with an appropriate resolution. Call [protected] for immediate assistance or email [protected]@indusind.com
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                                  S
                                  Surjyolal chakma
                                  Jun 24, 2021
                                  Resolved
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                                  Resolved

                                  I am surjyolal chakma Account holder in your Bank jp nagar branch I am not able withdraw from my Bank account. Kindly solve this problem I have to make transfer money for emergency.
                                  Account number:[protected]
                                  IFSC code:INDB0000354
                                  Aug 5, 2021
                                  Complaint marked as Resolved 
                                  IndusInd Bank customer support has been notified about the posted complaint.
                                  Thank you for highlighting your concern. We regret the inconvenience caused. Please DM us your contact details or Request Number and allow us some time to get back to you with an appropriate resolution. Call [protected] for immediate assistance or email [protected]@indusind.com
                                  Thank you for highlighting your concern. We regret the inconvenience caused. Please DM us your contact details or Request Number and allow us some time to get back to you with an appropriate resolution. Call [protected] for immediate assistance or email [protected]@indusind.com
                                  KousikBanerjee's reply, Jun 27, 2021
                                  My contact no. is 9851047774
                                  and my email id is [email protected]
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