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IndusInd Bank Complaints & Reviews

3.1
Updated: Feb 21, 2026
Complaints 2199
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1322
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IndusInd Bank reviews & complaints page 22

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Α
απιγαη ρπιηςε
from Mamit, Mizoram
Aug 27, 2021
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On 18th August, I ordered a mobile from Amazon shopping site with my card Whose price ₹12499 .I am mentioning his order id here as well.

Order id[protected]

This order of mine got cancelled.And my refund was issue from Amazon on the 23th aug.But till now this amount has not been credited in my account.
The reference number that I have received from Amazon is also mentioning here.
REFUND REQUEST NO-

74056631231123045596427

When I asked the customer care of the bank to check this reference number, they said that no amount credited by this refund reference no.
Please sir i request solve my problem as soon as possible.
IndusInd Bank customer support has been notified about the posted complaint.
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    Α
    απιγαη ρπιηςε
    from Mamit, Mizoram
    Aug 27, 2021
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    Amazon initiate refund but still not received

    On 18th August, I ordered a mobile from Amazon shopping site with my card Whose price ₹12499 .I am mentioning his order id here as well.

    Order id[protected]

    This order of mine got cancelled.And my refund was issue from Amazon on the 23th aug.But till now this amount has not been credited in my account.
    The reference number that I have received from Amazon is also mentioning here.
    REFUND...
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    S
    Shubham___78
    Aug 27, 2021
    Resolved
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    Resolved

    Address: Pitam Pura IndusInd Bank

    IndusInd bank customer care executive called me and insulted me abused me reason for that is my father had to give loan amount which is delayed and they started shouting yelling scream abusing when i picked up. Date of incident 27th of August 2021 3:38 PM Friday. Phone number +91 [protected] branch Pitam Pura Name of the Executive Megha Sharma she told me. and Priya Kumari the other told me.
    Sep 28, 2021
    Complaint marked as Resolved 
    IndusInd Bank customer support has been notified about the posted complaint.
    Verified Support
    Aug 28, 2021
    IndusInd Bank Customer Care's response
    We regret the inconvenience caused. We request the primary card holder to write to us at [protected]@indusind.com to enable us to assist further.
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      H
      haresh thesia
      from Surat, Gujarat
      Aug 27, 2021
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      I have Upgrade to Indusind ICONIA Premium Credit Card and not receive coupon of 4000 after card fee paid.
      my email id : [protected]@gmail.com
      mobile : [protected]
      IndusInd Bank customer support has been notified about the posted complaint.
      Thank you for highlighting your concern. We regret the inconvenience caused. Please DM us your contact details or Request Number and allow us some time to get back to you with an appropriate resolution. Call [protected] for immediate assistance or email [protected]@indusind.com
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        K
        Komal 007
        Aug 27, 2021
        Resolved
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        Resolved

        Hello team,

        I have a personal loan with icici bank where my installments are paid through indusind bank. For Aug month my installment was not deducted from indusing bank but icici auto debit my account with amount of 5822 which mean my outstaning is paid but your bank imposed a lien on my account. I want to know what is the issue with you guys . How to contact you. Your customer support never works, Arrange a call to me on immediate basis on this number [protected], .

        My account number is[protected]
        Sep 30, 2021
        Complaint marked as Resolved 
        IndusInd Bank customer support has been notified about the posted complaint.
        Verified Support
        Aug 28, 2021
        IndusInd Bank Customer Care's response
        Thank you for highlighting your concern. We regret the inconvenience caused to your banking experience. Please allow us some time to get back to you with an appropriate resolution.
        Verified Support
        Aug 30, 2021
        IndusInd Bank Customer Care's response
        Dear Customer,
        We wish to inform you that our team have already responded your concern from [protected]@indusind.com on 26/08/2021. For future queried write directly to us at our email ID [protected]@indusind.com.

        Regards,
        Indusind Bank
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          A
          AaKiran
          Aug 27, 2021
          Resolved
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          Resolved

          My car loan loan amount dues was clearded and loan was closed but bank excutives were not responded properly to issue the NOC certificate at suryapet, indsind bank,
          Suryapet
          Telangana
          My car loan details
          Angothu vijay kumar
          Tata indica vehicle
          Loan no.AVS00391C
          [protected]@gmail.com

          I clearded all loan which are under legal cases
          Nov 2, 2021
          Complaint marked as Resolved 
          IndusInd Bank customer support has been notified about the posted complaint.
          Verified Support
          Aug 28, 2021
          IndusInd Bank Customer Care's response
          Thank you for highlighting your concern. We regret the inconvenience caused. Please DM us your contact details or Request Number and allow us some time to get back to you with an appropriate resolution. Call [protected] for immediate assistance or email [protected]@indusind.com
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            A
            Anshup
            Aug 26, 2021
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            Address: Vikas Nagar sector 1 Lucknow

            I purchased Honda active 5 G 3 years back, cleared all the dues however it's been 6 months since I didn't get any NOC from the bank.

            Vehicle#-UP 32 KE 4442
            IndusInd Bank customer support has been notified about the posted complaint.
            We request you to write below details to us at [protected]@indusind.com to enable us to assist you efficiently.

            1. Loan Account Number
            2. Vehicle Registration Number
            3. Mobile Number
            Anshup's [Complaint's author] reply, Aug 27, 2021
            Vehicle Registration#-UP 32 KE 4442
            Mobile#-8004777718
            Thank you for highlighting your concern. We regret the inconvenience caused. Request you to DM us your detailed concern and contact number and allow us some time to get back to you with an appropriate resolution. Call [protected] for immediate assistance or email [protected]@indusind.com
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              P
              praveen17
              from Visakhapatnam, Andhra Pradesh
              Aug 26, 2021
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              Credit card Vouchers not Credited

              Address: Seethamadhara, VISAKHAPATNAM

              I have credit card with joining fees of 5000 and you will get back this amount by vouchers of rupees 5000 but still now I didn't get any vouchers and my account number is[protected]...
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              S
              shantanu659
              Aug 26, 2021
              Resolved
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              Resolved

              Address: Belda

              I am an existing classy customer with an savings account (Acc no[protected] belda branch, two days ago my brother had been to the branch for cash deposit amounting Rupees Two Lakhs Eighteen Thousand only, but due to the misbehavior of the Deputy Branch Manager Mr. Yallapu Balakrishna Raju my brother had to return back without depositing the amount and this is not the first time for his misbehavior, he had already repeated the same for several times earlier, and he has a problem with small denomination ( 50rupees note and 20 rupees note) which no other existing employees have. The cashier has never complained about it but he has always been interfering between the customer and the cashier.
              Aug 30, 2021
              Complaint marked as Resolved 
              Recieved an apology from the Deputy manager himself. Problem has been solved.
              IndusInd Bank customer support has been notified about the posted complaint.
              Verified Support
              Aug 27, 2021
              IndusInd Bank Customer Care's response
              We regret the inconvenience caused. We wish to inform you that our team is working on your concern vide interaction ID: 12307286. Request your co-operation in the interim.
              Noc
              IndusInd Bank Customer Care's response, Sep 25, 2021
              Verified Support
              We request you to email us below details at [email protected] to enable us to assist you further.

              Complete Loan Account number
              Name
              Registered Number
              Address along with City
              Loan amount
              Emi Amount
              Vehicle No.
              Engine No.
              Engine Chassis No.
              IndusInd Bank Customer Care's response, Sep 27, 2021
              Verified Support
              We request you to email us below details at [email protected] to enable us to assist you further.

              Complete Loan Account number
              Name
              Registered Number
              Address along with City
              Loan amount
              Emi Amount
              Vehicle No.
              Engine No.
              Engine Chassis No.
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                S
                S. Nandi
                Aug 23, 2021
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                I Souvik Nandi, bought a new Honda Hornet CB160R, Reg No. WB26AV5612 on August 2017 on finance arranged with Indusind Bank. After 2 years my loan repayment was complete. There was never any delay in payment. But after that 2 years is passed. But still did not get my NOC. There was neither any information from showroom nor from bank about it. If I dont get it, I have to approach Consumer Forum. Kindly save all the hassle and provide me my NOC.
                IndusInd Bank customer support has been notified about the posted complaint.
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                  A
                  Abhi.lg175
                  Aug 23, 2021
                  Resolved
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                  Resolved

                  Account freeze and tolerating my mails

                  Address: Rapti nagar gorakhpur

                  Dear sir/mam

                  i am indusind bank account holder from last 4 yrs. Last year (from aug 2020) bank freeze my account with out giving any notice or letter when i concern to branch they are not giving me any fact reason when i complaint to senior management they revert that your freeze issue has been resolved but when i check that its not active

                  i again complaint for this issue after many conversation they reply that...
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                  S
                  S. Nandi
                  Aug 23, 2021
                  Resolved
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                  Resolved

                  I bought a new Honda Hornet CB160R, Reg No. WB26AV5612 on August 2017 on finance arranged with Indusind Bank. After 2 years my loan repayment was complete. There was never any delay in payment. But after that 2 years is passed. But still did not get my NOC. There was neither any information from showroom nor from bank about it. If I dont get it, I have to approach Consumer Forum. Kindly save all the hassle and provide me my NOC.
                  Oct 4, 2021
                  Complaint marked as Resolved 
                  IndusInd Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 24, 2021
                  IndusInd Bank Customer Care's response
                  Thank you for highlighting your concern. We regret the inconvenience caused. Please DM us your contact details or Request Number and allow us some time to get back to you with an appropriate resolution. Call [protected] for immediate assistance or email [protected]@indusind.com
                  Aug 25, 2021
                  Updated by S. Nandi
                  My contact- [protected]
                  Verified Support
                  Aug 26, 2021
                  IndusInd Bank Customer Care's response
                  We have forwarded your concerns to our relevant team. We shall revert to you shortly
                  Verified Support
                  Aug 27, 2021
                  IndusInd Bank Customer Care's response
                  Dear Customer,
                  We tried reaching you on your registered mobile number, however, were unable to establish contact with you.
                  We request you to share below loan details to us at [protected]@indusind.com to enable us to assist you further.
                  Loan Number -
                  Vehicle registration number -
                  Customer code -
                  Engine and chassis number -

                  Regards,
                  Indusin bank.
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                    P
                    PowersaveT
                    Aug 21, 2021
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                    Address: AHMEDABAD

                    Dear Sir,
                    Many Time I Am Going To indusind loan Office Located Ahmedabad.Your Representative Name is Narendra Patel And Jeet Patel Are available in Your Office.I Request To Narendra Patel For NOC But He Can Say To Me Some Technically Problem So You Are Contact To Chennai Office ...Pls I M Not Able To Going Chennai Office.

                    My Loan is In Ahmedabad.

                    Pls Provide Me NOC Below Details As Soon As Possible.

                    loan No. GAZ00984L
                    BRIJESH HASMUKHBHAI PATEL

                    VEHICLE NO. GJ01DY2646.

                    THANKS
                    BRIJESH PATEL
                    [protected].
                    IndusInd Bank customer support has been notified about the posted complaint.
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                      T
                      Taosif Jamal
                      from Anand, Gujarat
                      Aug 19, 2021
                      Resolved
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                      Resolved

                      Address: Hamza park, opp. bipin vyas hospital, mahavir road, anand.

                      I have initiated an order of 600USD from India to TBC bank tbilisi on 9th august and it still (on 19th Aug) haven't reached the beneficiary. The helpline of IndusForex kept saying that the beneficiary bank is holding the amount and there's no reply from them. Beneficiary visited the bank more than 4 times to inquire about this, but the beneficiary bank officials say that there is absolutely no remittance as well as no communication frmo IndusForex or any bank regarding the remittance. Even showed the swift copy and they inquired about it in all departments and all branches, but there's nothing found.

                      The IndusForex helpline stopped responding my calls and I cannot further request a helpline call from my number. I even tried with my friend's and family's numbers but it seems like they blacklisted all of them. I visited a local branch of IndusInd bank and they're saying that they can't help in this as its a different matter.

                      So now I don't have any idea where IndusForex have sent my funds and why are they not responding. I'm attaching my swift copy of this order as a proof.
                      Aug 19, 2021
                      Complaint marked as Resolved 
                      IndusInd Bank customer support has been notified about the posted complaint.
                      Aug 19, 2021
                      Updated by Taosif Jamal
                      The Beneficiary bank just called to inform that the funds was at hold at intermediatory, so its their mistake. LoL sorry IndusInd bank you the best!
                      Aug 19, 2021
                      Updated by Taosif Jamal
                      But still, IndusInd please un-blacklist my number. Thankyou.
                      Verified Support
                      Aug 21, 2021
                      IndusInd Bank Customer Care's response
                      Regret the inconvenience caused to your banking experience. We request you to write us at [protected]@indusind.com to check and assist you further.
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                        R
                        Raj0430
                        from Solapur, Maharashtra
                        Aug 19, 2021
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                        Hi, Due to the COVID-19, I lost my job and there were some serious circumstances in the family. This was the reason I was unable to pay the bill.. I m a loyal customer of indusind bank . So, I don’t want such things to happen again. I want settlement of card and i contacted indusind recovery team but they are not helping on this matter. I also sent an email to indusind regarding the issues but no response yet.
                        IndusInd Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 21, 2021
                        IndusInd Bank Customer Care's response
                        Dear Customer,

                        We request you to kindly share us the email complaint reference number or email id from which you have marked a mail to [protected]@indusind.com for us to check and assist you further.

                        Regards,
                        Team IndusInd Bank
                        Aug 21, 2021
                        Updated by Raj0430
                        From this email address: [protected]@gmail.com
                        Verified Support
                        Aug 23, 2021
                        IndusInd Bank Customer Care's response
                        Request you to provide us the registered contact number or email reference number to assist you further or call[protected] for immediate assistance.
                        Aug 23, 2021
                        Updated by Raj0430
                        You can call me at 828, 743, 6492. I haven't received any reference number or response from Indusind bank on email
                        Dear Customer,

                        Greetings from IndusInd Bank.

                        Please accept our sincere gratitude on the time and efforts taken by you in connecting with us.

                        We request you to please call[protected] or write to us at [protected]@indusind.com from your registered email-id.

                        Regards,

                        Social Media Team
                        IndusInd Bank Ltd
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                          D
                          dukenandi
                          from Kolkata, West Bengal
                          Aug 19, 2021
                          Resolved
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                          Resolved

                          Abnormal Late Penalty and Interest charges on Credit Card Late Payment

                          Is inform you that I had received Credit Card Statement from INDUSIND BANK for the period 04/07/2021 to 03/08/2021.
                          Mentioning Interest & Other Charges as Rs.1126.91. I have forgot to pay the credit card payment on 23/07/2021.
                          However, I have paid the amount on 29/07/2021. ie a delay of 6 days. I was abnormally charged Rs.1126 for default of payment of Rs.4356,
                          which is about 26% of the bill Amount. I had already requested...
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                          M
                          margeel
                          from Vadodara, Gujarat
                          Aug 18, 2021
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                          Address: Vadodara

                          I am getting call from the bank. I actually thought of account opening but I don't want to open now so I request not to get calls from them
                          IndusInd Bank customer support has been notified about the posted complaint.
                          At the outset, we sincerely apologize for the inconvenience caused to you.

                          Request you to visit the link indusind.com/in/en/personal/do-not-call.html and register for Do not call to avoid unsolicited calls from IndusInd Bank.
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                            QUANTHEXA
                            Aug 11, 2021
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                            Account[protected] current account last transaction of 22399 is not credited to my bank account of axis bank [protected] to day 10/07 2021 account name VOOTLA VAMSHIDHAR REDDY imps no[protected]
                            IndusInd Bank customer support has been notified about the posted complaint.
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                              QUANTHEXA
                              Aug 11, 2021
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                              Account[protected] current account last transaction of 22399 is not credited to my bank account of axis bank [protected] to day 10/08 2021 account name VOOTLA VAMSHIDHAR REDDY imps no[protected]
                              IndusInd Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              We will respond to your concerns vide service reference number: 11763842. We request your support and co-operation in the interim.

                              Regards,
                              Team IndusInd Bank
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                                amit_3210
                                Aug 10, 2021
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                                Address: Z 37, mohan garden new delhi

                                Hi,
                                i have a indusind bank master credit card. Total outstanding is Rs. 51616.64.
                                Currently, i am jobless due to covid-19 and not able to make payment of my total outstanding. Currently it is very hard to me to live a normal life in this financial crisis. However, every month before due day i am trying to arrange and make payment of minimum due amount from last 4-5 months. After making the payment for 4 months still my total outstanding is Rs.51616.64 because every month interest charge is increased. It is creating lots of mental pressure on me.
                                so i request you kindly do the settlement.

                                Thks & Rgds
                                Amit Kumar
                                IndusInd Bank customer support has been notified about the posted complaint.
                                Thank you for highlighting your concern. We regret the inconvenience caused. Please DM us your contact details or Request Number and allow us some time to get back to you with an appropriate resolution. Call [protected] for immediate assistance or email [protected]@indusind.com
                                Thank you for highlighting your concern. We regret the inconvenience caused. Please DM us your contact details or Request Number and allow us some time to get back to you with an appropriate resolution. Call [protected] for immediate assistance or email [protected]@indusind.com
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