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IndusInd Bank Complaints & Reviews

3.1
Updated: May 5, 2026
Complaints 2201
Resolved
1322
Unresolved
879
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IndusInd Bank reviews & complaints page 27

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M
mrs.neena saini
from Delhi, Delhi
Apr 8, 2021
Resolved
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They upgrade my card.and charge 5000 rs.in my statement.i note that cards fees is 3499 Rs on google and everywhere.first they cheat me.when i saw the card i feel that this card is too complicated too use.from 18feb i contiuously denied too use.this i never use this card and its features.i am person with good cibil score never delay in payment.but bank mentally harrased me i am very upset.Being a loyal customer of banks.they treat me laike dafaulter.they offer me card fee 500 rs in email.and they accept that my request us submitted but after that they charged in statement and threaten me for membership payment
I dont want any card their headservice card department is also useless and gaga.
Aug 12, 2021
Complaint marked as Resolved 
IndusInd Bank customer support has been notified about the posted complaint.
Apr 08, 2021
Updated by mrs.neena saini
They mentally harraseed me and daily create new case id[protected]
Case id 07836065
Case id 07903273

Apr 12, 2021
Updated by mrs.neena saini
After noticing the issue indus bank mentally torture me why should i pay for the which was not used by me..guys please dont go for this cheap bank.i am requested to RBI close this type of banks.their executives threaten me after consumer complaint even i am sending
them legal notice.how disgusti g a d cheap bank

Apr 13, 2021
Updated by mrs.neena saini
Again sending me card fee notices is this a not illegal to force someone to purchase their product. Worst bank i dont want the card but they deduct money from my card and create statement every month.i dont have any card I had already block all cards
And never use card a single time any where.

Verified Support
Apr 15, 2021
IndusInd Bank Customer Care's response
We regret the inconvenience caused. Request you to kindly share us the detailed concern along with contact details on [protected]@indusind.com for us to check and assist you further or call on [protected] for immediate assistance.
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    M
    mrs.neena saini
    from Delhi, Delhi
    Apr 8, 2021
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    Address: B-1/27,IIND FLOOR SECTOR-11 ROHINI

    They upgrade my card.and charge 5000 rs.in my statement.i note that cards fees is 3499 Rs on google and everywhere.first they cheat me.when i saw the card i feel that this card is too complicated too use.from 18feb i contiuously denied too use.this i never use this card and its features.i am person with good cibil score never delay in payment.but bank mentally harrased me i am very upset.Being a loyal customer of banks.they treat me laike dafaulter.
    IndusInd Bank customer support has been notified about the posted complaint.
    Apr 08, 2021
    Updated by mrs.neena saini
    Recently they create a mess to me and threaten through call i had already complaint to their head office but theycant listen everybody says you have to pay embership fees of card.but now i dont want any card and relation with this bank.
    Apr 08, 2021
    Updated by mrs.neena saini
    Please help

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      Nr.khan114
      from Gurgaon, Haryana
      Apr 8, 2021
      Resolved
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      Resolved

      Hi i am Mohit, this is related to indusind credit card transaction Dispute . I have contacted to indusind bank many times but no positive response even, head of credit card deptt. is not responding.

      I have done one purchase on 12th March, 2021 against one order on Fiverr, but unfortunately on 13th March 2021, two more transactions have been done for the same order automatically, I have contacted to my merchant (fiverr) and they received one transaction on 13th March and they refunded me that amount but the 2nd transaction they didn't receive and it was unsuccessful attempt please check and update as soon as possible.

      CASE ID :07794407
      CASE ID :07758005
      CASE ID :07401579
      Aug 9, 2021
      Complaint marked as Resolved 
      IndusInd Bank customer support has been notified about the posted complaint.
      Apr 08, 2021
      Updated by Nr.khan114
      [protected]@gmail.com

      [protected]

      My Contact details
      Regret the inconvenience caused. Request you to kindly write to us at [protected]@indusind.com along with details for us to check and assist you further or call on [protected] for immediate assistance.
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        A
        Ashwin A
        from Bengaluru, Karnataka
        Apr 7, 2021
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        Continuous Loan offer calls in DND registered number

        Website: www.indusind.com/in/en/personal.html

        Continued calls through IVR in DND registered number. Have called the customer care of Indusind and explained the issue still receiving call from the bank from mobile numbers, if I block one number they call from another number. Have raised complain in 1909 for DND violation but these people escape from there nd I get response stating the call was not promotional call. Please stop harassing and don't beg to take loans. Calling through IVR...
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        Z
        Zombie Z
        Apr 7, 2021
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        Indusind Bank is forcefully giving me a credit card upgrade, which I never asked for and is asking me to pay 5989 rs. Today I also received a threaten call from them to pay the money. I already shared them proof that I denied their upgrade request.
        IndusInd Bank customer support has been notified about the posted complaint.
        The bank is supporting the representative who called and harassed me and also not taking any action for the person who scanned and upgraded my card, without my concent.

        Please help me.
        Bank is supporting the person who harassed me on call and also not taking any action against the person who scammed me and upgraded the card without my consent. Today bank sent me an email and forcing me to pay the money for a card upgrade I never requested.

        Please help to get out of this cheating from Indusind Bank.
        Regret the inconvenience caused. Request you to kindly write to us at [protected]@indusind.com along with register contact detail for us to check and assist you further or call [protected] for immediate assistance.
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          A
          AnjanaKrishnan
          Apr 7, 2021
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          I have cleared my car loan (Loan Account Number -- ESM02506C - vehicle no. KL 40N 3651) on 03/22/2021, but i have not received noc from your bank. I have contacted the bank through email. But there is no reply. Kindly help here.
          Aug 12, 2021
          Complaint marked as Resolved 
          IndusInd Bank customer support has been notified about the posted complaint.
          Verified Support
          Apr 15, 2021
          IndusInd Bank Customer Care's response
          We regret the inconvenience caused. Request you to kindly share us the detailed concern along with contact details on [protected]@indusind.com for us to check and assist you further or call on [protected] for immediate assistance.
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            R
            Ranjitha Sharma
            Apr 6, 2021
            Resolved
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            Resolved

            To whomsoever it may concern,
            I am Ranjitha Sharma having Saving Bank account and also Credit Card holder in you bank since 2 years. I had taken credit card loan and was paying EMI regularly and during lockdown could not do payment on time but later some how managed to pay 95% of outstanding balance. But Bank people started harrasing and i requested for settlement about 3 times but they rejected my request and suddenly on 31st march without my notice they took 20 k from my saving Bank account where as my oustanding was around 3k. after that tried to contact Customer care but no proper response received. Surprisingly even after debiting so much, credit card did not cleared yet interest is keep on adding without reason.
            Totally dissopointed.worst bank and worst service and so much cheating, harrasing customers very badly .Need justice for me.
            Aug 12, 2021
            Complaint marked as Resolved 
            IndusInd Bank customer support has been notified about the posted complaint.
            Verified Support
            Apr 07, 2021
            IndusInd Bank Customer Care's response
            We regret the inconvenience caused. Request you to DM us your contact details or write to us at [protected]@indusind.com
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              M
              Manas890
              Apr 4, 2021
              Resolved
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              Resolved

              Withdraw Debit Freeze

              I Prateek Gupta Account Holder In Your Bank City Kanpur. I am Not Able To Withdraw My Amount From My Bank Account.
              I have Talked To Customer Care They Told Me That Visit Your Local Branch And Asked Them to Remove Debit Freeze.
              Please Indusind Bank Kindly Solve My Problem I have to Make an Emergency Transfer....
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              D
              Deepak Kumar Khetarpal
              Apr 2, 2021
              Resolved
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              Resolved

              Respected sir I am not customer of your bank but few time i use ATM of you bank as I want to inform you that ATM of your bank situated on Ladhewali Road near choggitti railway crossing. Jalandhar Punjab India. That security guard appointed by your bank on that ATM almost drunk you must be check him randomly in evening time on your bases that old man Sardar ji interfere without any reason or demand to people who came to withdraw for money and kindly you must be check that your own bases. otherwise that may risky for people. surprise checking may reveal the truth hope you must be take it seriously.
              Aug 12, 2021
              Complaint marked as Resolved 
              IndusInd Bank customer support has been notified about the posted complaint.
              Verified Support
              Apr 03, 2021
              IndusInd Bank Customer Care's response
              Dear Deepak

              Thanks for bringing it to our notice. We will look into the matter at the earliest.

              Thanks
              Team IndusInd Bank
              Verified Support
              Apr 07, 2021
              IndusInd Bank Customer Care's response
              Dear Deepak

              Thanks for bringing it to our notice. We will look into the matter at the earliest.

              Thanks
              Team IndusInd Bank
              Verified Support
              Apr 08, 2021
              IndusInd Bank Customer Care's response
              We have investigated your concern and your feedback has been addressed appropriately.

              We request you to treat this incident in isolation and not as representative of our services.

              We regret to inform you that we are unable to disclose the feedback shared with the said employee due to internal policies.

              We wish to inform you basis your valuable concern and feedback, we have already forwarded the same to the concerned unit, and have addressed the concerns appropriately as per our internal Bank Policy norms.
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                Pankaj.sumit
                from Kamarhati, West Bengal
                Apr 2, 2021
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                Address: Pratapgarh

                Dear team
                I have never take any guarantees with IndusInd bank customer . But one case sowing as joint account . So please I request you to remove this in my civil
                Thanks
                Sumit Kumar singh
                IndusInd Bank customer support has been notified about the posted complaint.
                Apr 14, 2021
                Updated by Pankaj.sumit
                dear sir
                till time no any reply by your side
                thanks
                sumit kumar singh
                [protected]
                We regret to inform you that we required complete latest cibil report in pdf format for our team to check and assist you further as report get updated on monthly basis, so kindly write to us on [protected]@indusind.com
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                  C
                  Chandana Shyam
                  Mar 30, 2021
                  Resolved
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                  Resolved

                  Indus Ind bank has issued a credit card promising to issue vouchers worth of rs.5000 on payment of rs.5900. the company as issued me jet airways vouchers valid for 6 months. But jet airways as closed its operations and has stopped booking the airlines. Upon bringing it to the notice of Indus Ind bank they have offered to issue other retail vouchers which are not issued till date. I have raised the complaint with their regional officers, nodal officers and all other officer incharge. Since it was not addressed has a last resort I am raising the complaint with the consumer forum. Due to covid situation being in essential services staff coud not take time to raise the complaint immediately. I have been following up with the bank since one and half year but no response. Hope atleast a refund of my amount through the forum.
                  Aug 6, 2021
                  Complaint marked as Resolved 
                  IndusInd Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Apr 01, 2021
                  IndusInd Bank Customer Care's response
                  Thank you for highlighting your concern.We regret the inconvenience caused. Please inbox us your contact details or Request Number and allow us some time to get back to you with an appropriate resolution. Call [protected] for immediate assistance or email [protected]@indusind.com
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                    R
                    Ritesh2611k
                    Mar 27, 2021
                    Resolved
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                    Resolved

                    Address: Patna

                    Dear indusind team
                    I have cleared my two wheeler loan years ago.. and not recieved my noc yet. After many attempts there is no solution. Even I have not recieved my orignal noc then why your staffs keep telling me to apply for duplicate. Police complaint for orignal lost when I have not received my orignal. It's very very urgent for me to get my noc. I request u to please provide me my orignal noc.
                    Jul 21, 2021
                    Complaint marked as Resolved 
                    I have recieved my noc soon after the complaint I was unable to close this complain so I am doing this today
                    IndusInd Bank customer support has been notified about the posted complaint.
                    Mar 27, 2021
                    Updated by Ritesh2611k
                    Vechle no BR01CQ3369
                    pls pls pls I request u to solve it as soon as possible
                    Verified Support
                    Mar 30, 2021
                    IndusInd Bank Customer Care's response
                    Please write to [protected]@indusind.com and provide us below details to enable us to assist you further.

                    Complete and correct Loan Account number:
                    Name:
                    Registered Number:
                    Address along with City:
                    Loan amount:
                    Emi Amount:
                    Vehicle No.:
                    Engine No.:
                    Engine Chasis No.:
                    Mar 30, 2021
                    Updated by Ritesh2611k
                    Just sent all details through mail check it out please sent it fast
                    Verified Support
                    Mar 31, 2021
                    IndusInd Bank Customer Care's response
                    Please provide the request number received to the e-mail send by you, in order to assist you further. Call [protected] for immediate assistance.
                    Verified Support
                    Mar 31, 2021
                    IndusInd Bank Customer Care's response
                    We wish to inform you that a duplicate noc for the deal BPMXXXX1H is processed ands will be sent to the following branch. You may collect the same on or after April 17, 2021 from the branch.

                    IndusInd Marketing & Financial Services Private Limited
                    Office No.20, 2nd Floor
                    Luvkush Tower
                    Exhibition Road
                    Patna - 800 001.
                    Verified Support
                    Mar 31, 2021
                    IndusInd Bank Customer Care's response
                    We wish to inform you that a duplicate NOC for the deal BPMXXXX1H is processed and will be sent to the following branch. You may collect the same from the branch after April 17, 2021.

                    IndusInd Marketing & Financial Services Private Limited
                    Office No. 20, 2nd Floor
                    Luvkush Tower
                    Exhibition Road
                    Patna - 800 001.
                    Apr 03, 2021
                    Updated by Ritesh2611k
                    Request no 7682829
                    Apr 20, 2021
                    Updated by Ritesh2611k
                    Can I get it by 26 April because due to covid I am unable reach there now, it is far from my home approx 40km
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                      Naresh Reddy Mekala
                      Mar 24, 2021
                      Resolved
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                      Resolved

                      Address: Nacharam, Hyderabad

                      I have a relationship with IndusInd credit card since long time and paid all the dues in due date, last month with unexpected problems I have been paid the the total due amount with some late. The IndusInd people charged almost Rs 4, 494.76/-, so please go though this issue and waive of my charges
                      Card no last 4 digits 6004, name : M NARESH REDDY
                      Aug 12, 2021
                      Complaint marked as Resolved 
                      IndusInd Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 25, 2021
                      IndusInd Bank Customer Care's response
                      Dear Customer,

                      Greetings from IndusInd Bank.

                      Please accept our sincere gratitude on the time and efforts taken by you in connecting with us.

                      For any further queries, please call[protected] or write to us at [protected]@indusind.com from your registered email-id.

                      Regards,

                      Social Media Team
                      IndusInd Bank Ltd
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                        PraveenKumar1987
                        Mar 21, 2021
                        Resolved
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                        Resolved

                        Online payment vide ref no GOMUPKGMOB108de18746A1 of Rs1241 to goibibo done on 12.08.2020 failed.
                        After followup with Goibibo they confirmed refund vide ref no[protected]. kindly refund my money. Complaint was also raised previously online.
                        Aug 5, 2021
                        Complaint marked as Resolved 
                        IndusInd Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        Please accept our sincere gratitude on the time and efforts taken by you in connecting with us.

                        For any further queries, please call[protected] or write to us at [protected]@indusind.com from your registered email-id.

                        Regards,

                        Social Media Team
                        IndusInd Bank Ltd
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                          M
                          Mohd Sufian Aamer
                          Mar 21, 2021
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                          Resolved

                          Address: 19-3-201/9/3/B/1/A , Acchi Reddy Nagar jahanuma Hyderabad

                          I have cleared all EMIs of my two wheeler (vehicle no. AP12K3840), but i have not received noc from your bank. I have approached several times your dilsukhnagar branch, loans department in this regard, they said to bring police complaint, notarised affidavit, and some fee treating as the NOC lost. But i didn't received any NOC from your bank, how can i say that i lost and how can i book complaint in police station.

                          Now i request you to send the NOC to the following address since the vehicle is not in running condition and i have to exchange it and i have to buy new vehicle.
                          Aug 10, 2021
                          Complaint marked as Resolved 
                          IndusInd Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 23, 2021
                          IndusInd Bank Customer Care's response
                          We regret the inconvenience caused. We request you to share below details to us at [protected]@indusind.com to enable us to assist you further.
                          Full Name -
                          Mobile number -
                          Deal / Loan number -
                          Engine and chassis number -
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                            Shweetu
                            Mar 17, 2021
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                            Dear sir,
                            I have done so many complaints for this but no response yet..
                            I have done 1 imps on 11th feb 2021 on the beneficiary kiran mayi Nigam from my account of Shweta singh and 10000 amount was debited but not credited on the beneficiary account yet...please refund the amount as soon as possible
                            IndusInd Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 19, 2021
                            IndusInd Bank Customer Care's response
                            We request you to share your concern in detail along with your contact detail at [protected]@indusind.com. Our team will get in touch with you at the earliest.
                            Verified Support
                            Mar 22, 2021
                            IndusInd Bank Customer Care's response
                            Dear Customer,

                            Please accept our sincere gratitude on the time and efforts taken by you in connecting with us.

                            For any further queries, please call[protected] or write to us at [protected]@indusind.com from your registered email-id.

                            Regards,

                            Social Media Team
                            IndusInd Bank Ltd
                            Mar 30, 2021
                            Updated by Shweetu
                            Please refund the amount which has been debited please u all are fake why u all are doing this i am so much anxious
                            I have already done so many mails to reachus about my concern but u all are not even replying
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                              Aruu
                              from Rajkot, Gujarat
                              Mar 16, 2021
                              Resolved
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                              Resolved

                              Hi, i have a indusind bank platinum select credit card. Total outstanding is showing now 52000 which is overlimit. My credit limit was only 25000. I am using this card from last 2 years.

                              Currently, i am jobless from 1 year and not able to make payment of my total outstanding. Currently it is very hard to me to live a normal life in this financial crisis. My total outstanding is 52000 because every month interest charge is a round 3600 + overlimit : 500 + 18% gst. It is creating lots of mental pressure on me.

                              I contacted indusind bank credit card settlement team for the same and ask them to convert my outstanding to emi. They told me that no emi option is available on my card and then after disclosing my current situation, i asked for settlement the total outstanding.
                              I contacted the collection team and got disappointed. They told no emi or settlement option is available on my card. They threaten me, that if i am not able to make the payment then they know how to recover the amount and some abusive word. I faced this issue and this create mental pressure on me. Moreover, every day i got so many calls from indusind bank collection team and they are harassing as well.

                              I asked indusind bank for several time for settlement or cibil clear in low amount. But no hopes. I am ready to clear my cibil in low amount.

                              Card number [protected]
                              Mobile number [protected]
                              Email [protected]@gmail.com

                              Arun goel
                              Aug 6, 2021
                              Complaint marked as Resolved 
                              IndusInd Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              Please accept our sincere gratitude on the time and efforts taken by you in connecting with us.

                              For any further queries, please call[protected] or write to us at [protected]@indusind.com from your registered email-id.

                              Regards,

                              Social Media Team
                              IndusInd Bank Ltd
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                                pravin09golu1989
                                Mar 16, 2021
                                Resolved
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                                Resolved

                                Address: Aakashwani chowk ,Nagpur

                                Dear Sir,
                                I need NOC against Vehicle loan which was already closed before 2015 but when met at Induslnd Bank vehicle loan segment branch at aakashwani chowk at Nagpur, they told me it will take one month and for that you have to pay rs 4000/-.kindly suggest what to do NOC required to ACKO insurance company for settlement of damage claim .
                                contact No-[protected]
                                Aug 7, 2021
                                Complaint marked as Resolved 
                                IndusInd Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Mar 18, 2021
                                IndusInd Bank Customer Care's response
                                We regret the inconvenience caused to your banking experience. Please mail us the concern along with the complete Loan Account number at [protected]@indusind.com in order to check and assist you efficiently. Call [protected] for immediate assistance.
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                                  Murtuza123
                                  Mar 15, 2021
                                  Resolved
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                                  Resolved

                                  Dear sir/madam.

                                  I cleared my all instalments at regular period of time and also bank issued pre approved loan of rs 50.000/- to me by seeing my regular payment statement but at the time of issuing noc the bank officers are abusing me to issue noc. Till now 1.5 years completed but the noc didn't be issued.
                                  Officers are misbehaving and talking roughly to me and also the others customers who are sat nearly each cabinet. Iam talking specially about INDUSIND bank consumer finance division Hyderabad East AHA Branch
                                  Aug 12, 2021
                                  Complaint marked as Resolved 
                                  IndusInd Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 16, 2021
                                  IndusInd Bank Customer Care's response
                                  Dear Customer,

                                  Request you to write us at [protected]@indusind.com along with your complete details of the loan to enable us to assist you further.

                                  Regards,
                                  Team Indusind Bank
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                                    A
                                    Awesome status video\'s
                                    Mar 15, 2021
                                    Resolved
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                                    Resolved

                                    Address: Medinipur nasriganj rohtas bihar

                                    I am pay my all emi and bouncing charges please check and sand my noc document.
                                    LOAN NUMBER BGD00278H
                                    Aug 6, 2021
                                    Complaint marked as Resolved 
                                    IndusInd Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Mar 16, 2021
                                    IndusInd Bank Customer Care's response
                                    Thank you for highlighting your concern. We regret the inconvenience caused to your banking experience. Please allow us some time to get back to you with an appropriate resolution.
                                    Verified Support
                                    Mar 19, 2021
                                    IndusInd Bank Customer Care's response
                                    We wish to inform you that the loan period in the deal BGDXX278H was from February 2017 to October 2018. However full payment was not made during this period.

                                    Further, against a full and final settlement of Rs.5, 907/- you have remitted Rs.2, 307/- only on February 18, 2021. Please remit the balance amount to close the loan and issue the No Objection Certificate.
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