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IndusInd Bank Complaints & Reviews

3.1
Updated: Mar 7, 2026
Complaints 2200
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IndusInd Bank reviews & complaints page 25

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R
Ravinder Ejjagiri
Jun 17, 2021
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Address: Hyderabad, indusind credit card division

Dear team
I requested so many times through mails (priority.[protected]@indusind.com) and also so many times called to customer care taken a request but there is no reversal of my credit card charges Rs.25000rs not a small amount for me.

With regards

Ravindar E
[protected]
ravinder.[protected]@gmail.com
Aug 6, 2021
Complaint marked as Resolved 
IndusInd Bank customer support has been notified about the posted complaint.
Verified Support
Jun 23, 2021
IndusInd Bank Customer Care's response
We would like to inform you that basis our records we have forwarded your request for welcome gift extension to the concerned team.
According to the update received, welcome gift extension request has been declined as same needs to use within the validity period. Hence, we regret our inability to extend the validity of the welcome gift.
We wish to inform you that our head credit card team has responded to your concerns vide interaction 06684442, request you to reply to the same in case of any discrepancy.
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    Vijayaramanathan Sethu
    Jun 16, 2021
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    Vehicle NOC REQUEST

    Dear Sir/Mam,
    Myself Viijayaramanathan S, I have own Vehicles(TATA ACE) purchased date 30/01/2013. I taken vehicle loan IndusInd bank. Now I sale my vehicle but NOC documents I miss out to change bank name to my name. I required cancellation of loan lien/endorsement. Today only I verified and unaware of banking process. Kindly update New NOC documents to my mentioned adhaar address. I attached all received documents copy and my KYC...
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    brindhavino
    Jun 15, 2021
    Resolved
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    Resolved

    Address: Tamil Nadu - Coimbatore

    Last one month before i had cancelled in my my credit card account and was paid full outstanding, unfortunately my card was missed and i have blocked immediately and inform to indusind customer care, they have to confirmed CREDIT CARD account -M.SRIVINOTHKANNAN ([protected])was cancelled through e-mail.

    But last month bill was generated for 0.00 to my e-mail id, now i would like to close the entire closure for NO OBJECTION CERTIFICATE.

    Please do the needful.
    Aug 5, 2021
    Complaint marked as Resolved 
    IndusInd Bank customer support has been notified about the posted complaint.
    Verified Support
    Jun 23, 2021
    IndusInd Bank Customer Care's response
    Our apologies. Request you to DM us your contact details or write to us at [protected]@indusind.com for us to assist you.
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      Nisanth KV
      Jun 15, 2021
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      Hi Team,

      We bought a loan for our Motorbike Hero Honda Super splendor with Loan Number TAR01334H.
      Loan amount got closed and we haven't received the NOC certificate.
      When I went to the bank(Attur Branch - Salem District) they checked my loan account number (TAR01334h) by generated the statement of accounts and told me you have paid all the installments. Please pay 500 rupees for Duplicate NOC. I paid the amount on 19th Sep 2020 with Affitavite from my Lawyer and confirmed that you may come to the office after 15 days to get NOC paper. From there I constantly reaching bank office every week and they simply told the reason as you will receive in another 10 days. Only Days have been passed but still, I haven't received any information about NOC.

      Is this the way you are treating your customer after paying the full amount still haven't received NoC for 15 years?

      Note: I checked with your legal lawyer about my Loan and he confirmed there is no legal issue with this Loan(TAR01334h). Please confirm whether you will able to share the NOC or not. Due to this NoC issue, I'm unable to renew RC for my bike. Awaiting your early reply.
      IndusInd Bank customer support has been notified about the posted complaint.
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        A
        AaKiran
        Jun 14, 2021
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        Resolved

        My car loan loan amount dues was clearded and loan was closed but bank excutives were not responded properly to issue the NOC certificate at suryapet, indsind bank,
        Suryapet
        Telangana
        My car loan details
        Angothu vijay kumar
        Tata indica vehicle
        Loan no.AVS00391C
        [protected]@gmail.com
        Aug 27, 2021
        Complaint marked as Resolved 
        My car loan loan amount dues was clearded and loan was closed but bank excutives were not responded properly to issue the NOC certificate at suryapet, indsind bank, Suryapet Telangana My car loan details Angothu vijay kumar Tata indica vehicle Loan no.AVS00391C [email protected]
        IndusInd Bank customer support has been notified about the posted complaint.
        Verified Support
        Jun 23, 2021
        IndusInd Bank Customer Care's response
        We will respond your concerns vide interaction 10156807.Request your patience in the interim
        Verified Support
        Aug 06, 2021
        IndusInd Bank Customer Care's response
        Dear Customer,

        We will respond to your concerns vide service reference number:11642034. We request your support and co-operation in the interim.

        Regards,
        Team IndusInd Bank
        Verified Support
        Aug 10, 2021
        IndusInd Bank Customer Care's response
        Dear Customer,

        We wish to inform you that, as per the update, this loan AV*****1C was under legal arbitration and has been closed in June, 2020. However there are various other loans in your name which are under legal case and hence the No Objection certificate here is kept on hold as is lien marked. Unless the payment in the balance loans are getting cleared No objection certificate will not be released for this.

        Regards,
        Team IndusInd Bank
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          Nisanth KV
          Jun 14, 2021
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          Resolved

          Address: Attur

          Hi Team,

          We bought a loan for our Motorbike Hero Honda Super splendor with Loan Number TAR01334H.
          Loan amount got closed and we haven't received the NOC certificate.
          I went to the your Attur Branch every week but still i Haven't received any updates for the last 10 months. From 19th September 2020 I'm taking to your brach but still got any proper response.

          Is this the way your treated your customer after paying full amount still haven't received NoC for 15 years.

          Email : [protected]@gmail.com
          Jun 29, 2021
          Complaint marked as Resolved 
          When I went to the bank(Attur Branch - Salem District) they checked my loan account number (TAR01334h) by generated the statement of accounts and told me you have paid all the installments. Please pay 500 rupees for Duplicate NOC. I paid the amount on 19th Sep 2020 with Affitavite from my Lawyer and confirmed that you may come to the office after 15 days to get NOC paper. From there I constantly reaching bank office every week and they simply told the reason as you will receive in another 10 days. Only Days have been passed but still, I haven't received any information about NOC. Note: I checked with your legal lawyer about my Loan and he confirmed there is no legal issue with this Loan(TAR01334h). Please confirm whether you will able to share the NOC or not. Due to this NoC issue, I'm unable to renew RC for my bike. Awaiting your early reply.
          IndusInd Bank customer support has been notified about the posted complaint.
          Jun 14, 2021
          Updated by Nisanth KV
          Any updates on my latest comments
          My loan account number (TPH00027C) I Was Closed my Car loan as on 27.04.2021 till i am not received the NOC Certificate form bank said please kindly consider my situation and provide the NOC as soon as possible... Thanks for your support and understanding...
          My loan account number (TPH00027C) I Was Closed my Car loan as on 27.04.2021 till i am not received the NOC Certificate form bank said please kindly consider my situation and provide the NOC as soon as possible... Thanks for your support and understanding... waiting for your reply
          IndusInd Bank Customer Care's response, Jun 23, 2021
          Verified Support
          We wish to inform you that our team is working on your concern vide Service Reference Number: 10156749. Request your co-operation in the interim.
          IndusInd Bank Customer Care's response, Jun 28, 2021
          Verified Support
          We request you to please collect NOC from the following branch after 18.07.2021

          INDUSIND BANK LTD
          GROUND FLOOR,
          DOOR NO.192 (879)
          POONAMALLEE HIGH ROAD
          EGMORE-NUNGAMBAKKAM
          TALUK
          CHENNAI
          TAMIL NADU
          .
          Thanks for your support and understanding...
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            J
            Jarchit8Archit
            Jun 11, 2021
            Resolved
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            Resolved

            I am the holder of indusind card from march 2020- there is a fraud happen in sept 2020 and I tried to call the bank but no response and now I request them for the settlement but no response
            Aug 5, 2021
            Complaint marked as Resolved 
            IndusInd Bank customer support has been notified about the posted complaint.
            Regret the inconvenience caused. Request you to kindly share us your concern at [protected]@indusind.com for us to check and assist you further.
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              G
              goyalSales21
              Jun 11, 2021
              Resolved
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              Resolved

              Address: GOYAL SALE SCF 21 MANIMAJRA CHANDIGARH

              Dear sir we had applied for a credit limit in your bank . Against this request we opened a current account in the name of goyal sales in Industland bank manimajra Chandigarh our Current account no is[protected]. the bank employ Mr Arvind ask us to deposit Rs.41300 in this account to perform Credit limit application we deposit the amount in above account in the month of march 2021 . but due to some reason our cc limit request rejected. We asked bank to refund our amount and close this account . but the bank not able to refund our amount and their employes always ignoring our requests . so here by i am requesting you to kindly take same reasonable actions as soon as possible.
              Aug 5, 2021
              Complaint marked as Resolved 
              IndusInd Bank customer support has been notified about the posted complaint.
              Regret the inconvenience caused. We request you to kindly write to us at [protected]@indusind.com for us to check and assist you further.
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                O
                only4raja
                Jun 10, 2021
                Resolved
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                Resolved

                Transaction No: IMPS/P2A/[protected]/SBIN
                Transaction Date: 10/06/2021
                Debit Amount : 40000
                Remarks : Amount are debited from IndusInda Account but not credited to SBI Account No. I am using Indusind Mobile App
                Jun 10, 2021
                Complaint marked as Resolved 
                Solved issue
                IndusInd Bank customer support has been notified about the posted complaint.
                Verified Support
                Jul 01, 2021
                IndusInd Bank Customer Care's response
                We regret the inconvenience caused. Request you to write us at [protected]@indusind.com to check and assist you further.
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                  Venkata Lakshumma
                  Jun 9, 2021
                  Resolved
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                  Resolved

                  Hello, I finance a TVS XL Heavy Duty from indsind bank(Bike no:AP04 BB 9559). I have clear all my dues for the same but till date bank not provide my no objection certificate to clear the further documentation. I am in regular follow with bank representative in Ward 20, Holmas Pet, Proddatur, Andhra Pradesh 516360.but he is told that details are not available like that he is telling, if details are not available why you deducted the money from my bank, Kindly help me in this regard.

                  Thank you Palla Venkata Lakshumma
                  Aug 12, 2021
                  Complaint marked as Resolved 
                  IndusInd Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jun 23, 2021
                  IndusInd Bank Customer Care's response
                  We regret the inconvenience caused. Request you to DM us your contact details or write to us at [protected]@indusind.com along with vehicle details.
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                    S
                    sharath0202
                    from Hyderabad, Telangana
                    Jun 8, 2021
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                    Dear Team,

                    I pre closed my car loan on 17th December 2020 but still my emi got deducted on 21 Dec of amount 13557 and bank blamed me for not informing them about pre closure in advance. Lokesh, the bank executive asked to wait for 2 weeks and assured me the deducted payment will be credited in given time but unfortunately I had been waiting for the payment till date. It is almost 5 months and visited the bank more than 10 times. Kindly help me. I had posted my details below:

                    Sharath Chandra
                    Loan No: AHA07725C
                    Branch: LB Nagar, Hyderabad

                    Contact me: [protected]@gmail.com
                    IndusInd Bank customer support has been notified about the posted complaint.
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                      Khanna Twinkle
                      Jun 8, 2021
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                      Resolved

                      I thought of opening an account in your bank as I had a good impression of your bank but after the updation of aadhar card I didn't do so ; I went for the update, after observing the negligence of your employees I did not open an account. Your employees are busy with their personal affairs and other non professional activities and most importantly they do the work wrong. I had to pay for aadhar thrice as the lady incharge there did not do it correctly (I did remind her 2 times). They do not accept the forms first of all (whenever you go) and after all the waiting and other delays they do the work wrong. This is highly not preferable.
                      Hope you look into this matter, so that at least others can have a better image of your bank.

                      Your bank is one of the prestigious banks of India, it was not at all expected from your side.
                      Aug 5, 2021
                      Complaint marked as Resolved 
                      IndusInd Bank customer support has been notified about the posted complaint.
                      We request you to share your concern in detail along with your contact detail at [protected]@indusind.com. Our team will get in touch with you at the earliest.
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                        suresht20
                        from Chennai, Tamil Nadu
                        Jun 7, 2021
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                        Resolved

                        Maintenance charge

                        Dear Sir/Madam

                        My account no is[protected] . Visited your branch office in the month of March 2020 for the closure of my account. I was said due to covid and lockdown suggestion given to me was to continue the services and the maintenance charges will be waived off .

                        I had given a written letter with the account closure form to your bank and I was advised the next statement will be receiving without service...
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                        Vishal2691
                        Jun 7, 2021
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                        I am writing to report a fraudulent transaction on my Indusind credit card ending 6010. I am attaching sms that I received of the transaction for your reference. I am attaching my account activity details on gmail of suspicious activity which I could find on my gmail

                        Attached below are the IP address and timeline which showcase that my gmail was hacked between May 18 and May 21 and that is how my OTPs were also compromised. I also have screenshot of these and gmail activity that were done on my account.There are searches for words with bank names, like Axis, Sbi, safepass, OTP etc..

                        May 18: My gmail was accessed in Morocco via the IP address 160.176.193.153
                        May 18: Gmail Accessed in Brazil via IP 138.122.82.34
                        May 21 : Gmail accessed in Ukraine via IP 46.164.146.130

                        In case of Indusind they checked for my Indusind card ending with 6010 . This was at the same time in the day when these fraud transaction happened on indusind card .

                        I am giving you the best way possible to showcase that my gmail was hacked and that is how they got the OTP and transaction were done . Please do not make me go to your branch offices in this covid situation . The proof that I have given you will not only help you find the transaction and who and how they were done but I believe show that these were definitely not done by me
                        IndusInd Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 23, 2021
                        IndusInd Bank Customer Care's response
                        We regret the inconvenience caused. Request you to DM us your contact details or write to us at [protected]@indusind.com along with card details.
                        Jun 23, 2021
                        Updated by Vishal2691
                        Hi

                        Please connect with me on [protected]
                        Hi

                        Please connect with me on [protected]
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                          Sudeep Goswami
                          Jun 2, 2021
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                          Resolved

                          Address: Mumbai

                          I am Sudeep Goswami, I opened an online IndusInd bank A/c. (Indusstox-3-in-1 A/C). Firstly, kit was sent to the wrong address. Customer care personnel have no knowledge to handle this so he said visit nearest branch. So I did that and I have updated my address. Now again kit was sent to the wrong address. No satisfactory reply came even after mailing them repeatedly.
                          Aug 6, 2021
                          Complaint marked as Resolved 
                          IndusInd Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 03, 2021
                          IndusInd Bank Customer Care's response
                          Dear Customer,

                          We regret the inconvenience caused to your banking experience. DM us your contact details at [protected]@indusind.com and allow us some time to get back to you with an appropriate resolution.

                          Regards,
                          Team IndusInd Bank
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                            DrParvesh Brar
                            Jun 2, 2021
                            Resolved
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                            Resolved

                            They have opened an two wheelar loan on my name without my permission and i dont know anything about this loan which is affecting my credit score.
                            Aug 8, 2021
                            Complaint marked as Resolved 
                            IndusInd Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 03, 2021
                            IndusInd Bank Customer Care's response
                            Dear Customer,

                            We regret the inconvenience caused to your banking experience. DM us your contact details at [protected]@indusind.com and allow us some time to get back to you with an appropriate resolution.

                            Regards,
                            Team IndusInd Bank
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                              Sky Risque
                              Jun 1, 2021
                              Resolved
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                              Resolved

                              IndusInd bank calls and messages for repeated loan EMI payment for an account which is not in my name. I don't have an account with IndusInd bank. Inspite of me telling them it's not my account they keep calling and sending messages. They say the phone number mentioned is my number. Attaching a screenshot of the message.
                              Aug 8, 2021
                              Complaint marked as Resolved 
                              IndusInd Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 02, 2021
                              IndusInd Bank Customer Care's response
                              Dear Customer,

                              We regret the inconvenience caused to your banking experience. DM us your contact details on [protected]@indusind.com and allow us some time to get back to you with an appropriate resolution.

                              Regards,
                              Team IndusInd Bank
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                                Suryanshi chanana
                                May 28, 2021
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                                Resolved

                                Address: Delhi

                                On 6th march 2021 a person named rohit sharma called and asked to pay rs 13 otherwise my sim would be blocked and explaining me things about what link i have to open and all he mirrored my phone and opened my moblie banking app and transacted rs 1.5 lakhs from my account
                                I have already registered a complaint against the same and submitted the fir copy in the bank
                                I did not share the otp and anything to the person
                                Please help and look in the matter seriously and asap
                                Thanks
                                Aug 5, 2021
                                Complaint marked as Resolved 
                                IndusInd Bank customer support has been notified about the posted complaint.
                                Regret the inconvenience caused. Request you to kindly write to us at [protected]@indusind.com for us to check and assist you further.
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                                  Aditya0512
                                  May 26, 2021
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                                  Resolved

                                  Address: Bangalore

                                  My name is Abhijeet choudhury, I already place request to close my loan account it's almost more than month neither customer care nor nodal team are not providing any solution. They always deny by saying that the complaint is under processing. It's mental harassment and because of this it's affecting my cibil score.
                                  Indusind bank nodal team are worst even to close loan account they already took more than time. Please team help me to resolve my problem
                                  Aug 6, 2021
                                  Complaint marked as Resolved 
                                  IndusInd Bank customer support has been notified about the posted complaint.
                                  We wish to inform you that our Nodal team is working on your concern vide interaction 08943117. Please allow us some time to get back to you with an appropriate resolution.
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                                    anitasthakur
                                    May 25, 2021
                                    Resolved
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                                    Resolved

                                    Complaint against the collection agency from COVID-19+ve Patient

                                    Address: Rohini Delhi

                                    Dear Sir,

                                    I am using Induslnd Bank credit card from the January 2019 to till date and due my financial crisis I was unable to make the payment from April onwards, so I am asking them to settlement but the collection agency having contact no(s). are [protected], [protected] and [protected] and the collection agent namely Ashish and Neha respectively called me randomly and harassing me to make the payment immediately and they are...
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