IndusInd Bank Complaints & Reviews

I thought of opening an account in your bank as I had a good impression of your bank but after the updation of aadhar card I didn't do so ; I went for the update, after observing the negligence of your employees I did not open an account. Your employees are busy with their personal affairs and other non professional activities and most importantly they do the work wrong. I had to pay for aadhar thrice as the lady incharge there did not do it correctly (I did remind her 2 times). They do not accept the forms first of all (whenever you go) and after all the waiting and other delays they do the work wrong. This is highly not preferable.
Hope you look into this matter, so that at least others can have a better image of your bank.

Your bank is one of the prestigious banks of India, it was not at all expected from your side.

Dear Sir/Madam

My account no is[protected] . Visited your branch office in the month of March 2020 for the closure of my account. I was said due to covid and lockdown suggestion given to me was to continue the services and the maintenance charges will be waived off .

I had given a written letter with the account closure form to your bank and I was advised the next statement will be receiving without service...

I am writing to report a fraudulent transaction on my Indusind credit card ending 6010. I am attaching sms that I received of the transaction for your reference. I am attaching my account activity details on gmail of suspicious activity which I could find on my gmail

Attached below are the IP address and timeline which showcase that my gmail was hacked between May 18 and May 21 and that is how my OTPs were also compromised. I also have screenshot of these and gmail activity that were done on my account.There are searches for words with bank names, like Axis, Sbi, safepass, OTP etc..

May 18: My gmail was accessed in Morocco via the IP address 160.176.193.153
May 18: Gmail Accessed in Brazil via IP 138.122.82.34
May 21 : Gmail accessed in Ukraine via IP 46.164.146.130

In case of Indusind they checked for my Indusind card ending with 6010 . This was at the same time in the day when these fraud transaction happened on indusind card .

I am giving you the best way possible to showcase that my gmail was hacked and that is how they got the OTP and transaction were done . Please do not make me go to your branch offices in this covid situation . The proof that I have given you will not only help you find the transaction and who and how they were done but I believe show that these were definitely not done by me

I am Sudeep Goswami, I opened an online IndusInd bank A/c. (Indusstox-3-in-1 A/C). Firstly, kit was sent to the wrong address. Customer care personnel have no knowledge to handle this so he said visit nearest branch. So I did that and I have updated my address. Now again kit was sent to the wrong address. No satisfactory reply came even after mailing them repeatedly.

They have opened an two wheelar loan on my name without my permission and i dont know anything about this loan which is affecting my credit score.

IndusInd bank calls and messages for repeated loan EMI payment for an account which is not in my name. I don't have an account with IndusInd bank. Inspite of me telling them it's not my account they keep calling and sending messages. They say the phone number mentioned is my number. Attaching a screenshot of the message.

On 6th march 2021 a person named rohit sharma called and asked to pay rs 13 otherwise my sim would be blocked and explaining me things about what link i have to open and all he mirrored my phone and opened my moblie banking app and transacted rs 1.5 lakhs from my account
I have already registered a complaint against the same and submitted the fir copy in the bank
I did not share the otp and anything to the person
Please help and look in the matter seriously and asap
Thanks

My name is Abhijeet choudhury, I already place request to close my loan account it's almost more than month neither customer care nor nodal team are not providing any solution. They always deny by saying that the complaint is under processing. It's mental harassment and because of this it's affecting my cibil score.
Indusind bank nodal team are worst even to close loan account they already took more than time. Please team help me to resolve my problem

Dear Sir,

I am using Induslnd Bank credit card from the January 2019 to till date and due my financial crisis I was unable to make the payment from April onwards, so I am asking them to settlement but the collection agency having contact no(s). are [protected], [protected] and [protected] and the collection agent namely Ashish and Neha respectively called me randomly and harassing me to make the payment immediately and they are...

My Credit card #[protected], phone number [protected], mail id snk.[protected]@rediffmail.com. I utilizes the card for Rs 158000, card limit is 172000 last month April I made the payment of minimum due. After making minimum payment, I received so many calls from Indusind card.They begged me by calling me several times to convert the sum to EMI. I denied, repeatedly he was calling me stating reduction in interest and as well as processing fees. View IVR recorded. The actual sum for repayment in EMI is different from the illegally levied statement which is levied is barbaric and grave . Their Modus operandi is to levy and suck lure customers. Usually I used to see only text messages of credit cards but indusind cleverly cunningly criminally intentionally avoided to send message. To make the payment, I viewer the mail, I was shocked and astonished to see the illegal fees levied in which they have stated overdue, finance charges. I tried with customer care, they also frauds have been hired .I told them I didn't optfor EMI, cancel it will make full payment. They are masters in criminology, stating to preclude for total sum with 3% extra charges. I have mailed to indusind last week still no response, commented on mobile app mentioning their fraudulent game. Hence I request to intervene into the subject and please do the needful. So cancel this EMI option, whatever the total actual sum I will bear.

Non maintaince Balance charge to debit my account 521...

But my account every month maintace balance...
3 months balance charge has been imposed.
But my account is in the timen balance of 3 months from
Why do not I have mutuality messages if I have a balance in my account.
I understood this bank good but this bank gives very useless dirty service..

I just stop my account right now

Hello team,

From yesterday i have received a spam call with default voice message for indusind credit related things. I have blocked 50+ Numbers but still I am receiving every minute a spam call with new number. Its irritating and make tensed. Please do the needful to stop the call.

I have called customer care but not able to connect with them.

Thanks
Imran T...

I had mutiple calls with Customer care team, i didnt get proper response from them and didnt pick my call most of the time

and No Toll Free no [Spending more money for discussion with customer care], Really use less service provided by Indusind Bank

An unauthorised transaction took place on 13 May'2021 from my Indusind Creadit card account. I was shocked when i got this message that a transaction of 399 INR from VSI/ RAZ lagom L has been done from my bank account, as no OTP was asked for it, the amount was just deducted.
Look into this on urgent basis.
Attached screenshots for reference.

Regards
Loganathan
[protected]

Sir
Due to some reasons my mobile my account number[protected] was freezed but activated by bank.due to freezing I could not transact through this account number.Therefore I went to branch to solve this problem.Branch employees advised me to close that account number, so I submitted an application dated May 10, 2021 before the branch manager but he advised me to surrender the issued cheque book and debit card. So through the application dated may-11 2021 I surrendered that cheque book and debit card.
The working employees named Deepak, second employee whom surname is Mishra and the guard name unknown asked me my cast.I told them my cast scheduled cast. After hearing my cast the guard asked me to sit outside the bank and when I told them that I came here to close my account number so I should be in the bank premises but the guard went to Deepak and in very rudely and humiliated manner they did asked me to get out from the premises of bank while in outer side there was a lot of sunlight and It was impossible to stand in sunlight.
Feeling the humiliated behaviour due to being of scheduled cast of Mr. Deepak and the guard I cme back my house.

Sir until mr Deepak and gaurd know my cast they behaved with me in good manner but as they came to know that I belong to scheduled cast they humiliated me.
I hereby request to take necessary action against the both employees for the cast poluted mind so that no other customer of scheduled cast could face such behaviour.
Thank You
SUKHVIR SINGH
ASSISTANT TEACHER
JANTA INTER COLLEGE SIKATRA
DISTRICT HATHRAS-204212
MOBILE-[protected]
EMAIL- [protected]@gmail.com

Your bank manager Narender asked for 5000 bribe. I did not give up. In retaliation, he put an interest rate of 19% on my loan documents. Health Insurance (15000) did without telling me. NOC will not come if compliant.

I have transferred 2.8 lacs in 2 transaction of 1.4 lacs each from Indusind bank account net banking on 10 May to HDFC bank account account

Indusind Bank A/C No.[protected]
HDFC bank A/C No. - [protected]

For both transactions i got a SMS that due to transaction time out issue transaction were failed but 2.8 lacs has been deducted from my Indusind bank account, neither it is credited back to Indusind account or to HDFC account.

Transaction Details :
IMPS/P2A/[protected]/HDFC (Reference ID[protected]
IMPS/P2A/[protected]/HDFC (Reference ID[protected]

Requesting you to look into the issue and resolve at the earliest.

Hi, I have an IndusInd bank platinum credit card. 14th of October bank person has sent me a settlement letter as per our conversation on phone and told me to pay in 3 EMI optional, the total amount is 60, 000/- settlement letter file is encrypted in my Email.

As per the conversation on the phone, the bank person told me to pay immediately Rs.7000/- (Which I have paid immediately on 16.10.2020) and a balance of Rs.13, 000/-...

Hi,

I have availed a two wheeler loan from your financial institution. I'm done with my emi however haven't received the NOC letter for the same or I have received any call from the concerned team. Please look into the matter. My vehicle number TS10 ES 1498.

Regards,
Sairam...

I have cleared my two wheeler Loan on dated 21.11.2019 but i have not received NOC from your bank till now. I have approached several times your loans department in this regard at Khunti (Jharkhand) but did not responded properly.

My Details are as under:-
Loan agreement no- BRB01887H
Invoice no.-MA/22/278/18-19
vehicle engine no.- DE6EJ2800489
CHASSIS NO.- MD634DE62J2E00553
Model- Apache 180 ABS.

My contact no. is [protected]
Email ID- [protected]@yahoo.co.in

Dear Sir/madam, I had made transaction with the amount of Rs. 707.80/- at Dmart avenue super market at ongole branch.
The transaction ID is 20272814.
Kindly please verify this transaction and refund my amount as soon as possible.