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IndusInd Bank Complaints & Reviews

3.1
Updated: Nov 12, 2025
Complaints 2189
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1322
Unresolved
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IndusInd Bank reviews & complaints page 30

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A
anujsk
from Delhi, Delhi
Dec 26, 2020
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Its been more then one month indulnd bank is harrasing me to take their credit card which i have said i dont want 100 times then also their calling me 8-9 times daily.i have got harrased by this very much
recived calls from:[protected], [protected], [protected], [protected], [protected], [protected], [protected] this are only one day recived call list.
im going to sue them
stop it immediately
i have send mail too @ premium.[protected]@indusind.com
IndusInd Bank customer support has been notified about the posted complaint.
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    A
    anujsk
    from Delhi, Delhi
    Dec 26, 2020
    Resolved
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    Resolved

    Address: screenshot of call recived in 1 day

    Its been more then one month indulnd bank is harrasing me to take their credit card which i have said i dont want 100 times then also their calling me 8-9 times daily.i have got harrased by this very much
    recived calls from:[protected], [protected], [protected], [protected], [protected], [protected], [protected] this are only one day recived call list.
    im going to sue them
    stop it immediately
    +1 photos
    Aug 5, 2021
    Complaint marked as Resolved 
    IndusInd Bank customer support has been notified about the posted complaint.
    Verified Support
    Dec 28, 2020
    IndusInd Bank Customer Care's response
    Dear Customer,

    We regret the inconvenience caused.
    We request you to please share us your contact details to us at [protected]@indusind.com and allow us some time to get back to you with an appropriate resolution.

    You may call [protected] for immediate assistance.

    Regards,
    Team IndusInd
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      C
      civilsrini47
      from Delhi, Delhi
      Dec 22, 2020
      Resolved
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      Resolved

      I approached IndusInd for Homeloan, during starting period they told homeloan interest rate is below 8 %. After taking 1 month for processing and finally they told 11% interest rate. They are cheating the customers and using their situations for their benefit.
      Aug 12, 2021
      Complaint marked as Resolved 
      IndusInd Bank customer support has been notified about the posted complaint.
      Verified Support
      Dec 23, 2020
      IndusInd Bank Customer Care's response
      Dear Sir,

      We request you to write to us at [protected]@indusind.com for us to assist you further.

      Regards,
      Team IndusInd Bank
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        vkpullabhotla
        from Visakhapatnam, Andhra Pradesh
        Dec 21, 2020
        Resolved
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        Resolved

        I have not received my two wheeler NOC from your bank, which is i bought in 20/05/2010.
        my name is P.Vardhani kumar as per RC, my RC no is AP28BM4087.
        but now i am in visakhapatnam, please help me and provide my NOC through my email id, which is given below
        Jan 3, 2021
        Complaint marked as Resolved 
        i, P.Vardhani kumar S/O P.Ramaiah my Regn Number:AP28BM4087 Chassis Number is MBLHAAHAGD08225 Engine Number is HA10EDAGD24916 Cubic Capacity is 97 Wheel Base is 1235 Seating Capacity is 2 Unladen weight is 119 Colour is FBK Date of Registration is 19/06/2010 Registration Valid upto 18/06/2025 Tax Rs.4160(Life Tax) Month of manufacturing is 4/2010 Maker's Class is PASSION PRO (DRUM SELF CAS) can i get it from any indusind bank in India?
        IndusInd Bank customer support has been notified about the posted complaint.
        Dear Customer,

        Thank you for highlighting your concern. We regret the inconvenience caused to your banking experience. Please allow us some time to get back to you with an appropriate resolution. Call [protected] for immediate assistance or email [protected]@indusind.com

        Regards,
        Team
        Indusind Bank
        Dear Customer,

        We would like to inform you that we have forwarded your concerns to our relevant team through case id - 5052667 and shall revert to you shortly from [protected]@indusind.com.

        Regards,
        Team
        Indusind Bank
        Dear Customer,

        Greetings from IndusInd Bank.

        This is in reference to your grievance received through Social Media, dated 21 December 2020, regarding vehicle loan noc.

        Please accept our sincere gratitude on the time and effort taken by you in sharing your concerns.

        We wish to inform you that for loan account number AH****H NOC has been send dated May 04,

        2012. Further, for Duplicate NOC request you to give application in the branch.

        Following are the procedures:
        A fee of Rs500/- only. An indemnity to be executed on a Rs100/- non judicial stamp paper. A formal police complaint lodgged (not FIR) for having misplaced the noc.

        We trust the above clarifies.

        Assuring you of best of our services.

        We would be happy to receive your feedback on your experience against the said issue, please click the below link and share your feedback:

        https://www.indusind.com/content/home/credit_card_customer-compliment.html

        Regards,
        Team
        IndusInd Bank
        vkpullabhotla's [Complaint's author] reply, Jan 3, 2021
        can i get it from any branch of indusind bank
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          G
          gnanasekar92
          from Chennai, Tamil Nadu
          Dec 17, 2020
          Resolved
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          Resolved

          Address: Indusind bank karur branch

          Indusind bank karur branch I have taken 2 wheeler loan last year in the name of Mahendiran. A. November 2020 loan collection staff came to my house and collect the money but not providing bill his name is Arul. I have asked Bill for this paid due he not provided. I visit bank regarding this problem last week Manager is not responsible and he not share his staff name and his photo safe the theif and support him. he said that staff left organisation. Please my uncle has work sanitary worker struggling to paid for every due but indusind bank Agent has acting stolen his money and not paid due for November month 1 due now pending. Manager rude behaviour to told me to pay due. he said we are not responsible for agent fraudulent activities. I have doubt about the bank HR how to recruit the staff and if staff did fraudulent activity then what action will do. I thought about Indusind bank is best customer service and support. Kindly check and clear my lost due.
          Feb 2, 2021
          Complaint marked as Resolved 
          Thank you for your support
          IndusInd Bank customer support has been notified about the posted complaint.
          Dec 17, 2020
          Updated by gnanasekar92
          Vehicle number: TN 47 AL 8781
          Dec 22, 2020
          Updated by gnanasekar92
          Still now no one response from customer support.
          I have call recored proof about this complaint.please call me [protected]
          Verified Support
          Dec 26, 2020
          IndusInd Bank Customer Care's response
          Dear Customer,

          We regret the inconvenience caused. Request you to kindly ask primary account holder to write to us at [protected]@indusind.com for us to assist you further.

          Regards,
          IndusInd Bank Ltd.
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            V
            vikky1600
            from Powai, Maharashtra
            Dec 9, 2020
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            AP30S 3285 bike hero glamour, no objection certificate needed from indus ind bank
            IndusInd Bank customer support has been notified about the posted complaint.
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              G
              Gayatri09
              from Hyderabad, Telangana
              Dec 7, 2020
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              Address: Indusind Chennai

              I have applied for no objection certificate for my vehicle . All the amounts due are cleared . Whenever I ask the back representative he will abruptly answr saying it will take 2 months to get NOC when the time time is only 15 days . Kindly look into my issue . As the noc of my loan number is already printed . I request you to kindly post my NOC as soon as possible
              IndusInd Bank customer support has been notified about the posted complaint.
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                M
                mohommad samim
                from Powai, Maharashtra
                Dec 4, 2020
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                I Nasheema bano have paid all my due payments of loan against my 4 wheeler car maruti suzuki dezire vxi on 29 sept 2020. But i have not recieved my Car NOC till now. I urgently required NOC for my car.

                Loan no- ULJ01847C
                Vehicle no- UP 93. BG 4364
                Contract date- 23/06/2016
                +1 photos
                IndusInd Bank customer support has been notified about the posted complaint.
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                  S
                  Sivakumar injeti
                  Dec 3, 2020
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                  Address: Kamala street,Chinna chokkikulam,Madhurai branch ,Tamilnadu

                  My name is Sivakumar. In my cibil report we got another Indus indus Ind bank Madhurai branch two wheeler loan (TNB06385H).so, I put an dispute that I'd no. CDS[protected]. Please grant me permission to delete this loan in my cibil report. Please this is urgent to me .

                  Thanks
                  Indus bank manager
                  +1 photos
                  IndusInd Bank customer support has been notified about the posted complaint.
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                    R
                    Rajya Lakshmi Kalisetti
                    Nov 30, 2020
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                    Address: Vijayawada

                    Dear indusind team,
                    i finance a Honda activa from indsind bank. I have clear all my dues one year back, but till date bank not provide my no objection certificate still not received till to date... Customer satisfaction is very poor, Vijayawada branch division could not respond properly... Today very urgent loan clear certificate.. Hence ones again i request you to kindly issue immediately my noc.
                    Thanking you.
                    Loan no - AVW02635H
                    Name - RAJYA LAKSHMI KALISETTI
                    Mail id - [protected]@gmail.com
                    Cell no - [protected]
                    IndusInd Bank customer support has been notified about the posted complaint.
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                      P
                      panniru
                      Nov 30, 2020
                      Resolved
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                      Resolved

                      Address: Flat-007, Srivari Enclave, 1st Cross Road, Opp Horamavu Lake, Horamavu Agara, Horamavu, Bengaluru

                      I was holding credit card from Induslnd bank. When I was in Delhi, that was mis used and payments for the same delayed. Later when collection agency team approached realised that late payment charges and other charges were kept on adding evey month. Finally we were mutually agreed to settled the account by paying the settled amount. It was in year 2012 approxmately. The left over amount was very minimal. Now I have approached IndusInd bank to close the account complteley by paying the left over ammount. But i was shocked by knowing the amount which I need to pay for closing the account. They asked me to pay 1.8 lac for closing. What I didn't understand how come the amount is 1.8 lac when the leftover amount was around 20K i think. Seems like they kept on adding late payment and othe charges even on the settled account. Is it fair doing this? I need support to solve this issue.
                      Jan 13, 2021
                      Complaint marked as Resolved 
                      I have got response from Indusind bank customer care inresponse to my mail, and had discussion with Collection manager Mr. Milind Tawde. My issue got resolved now. Thanks to Mr Milind Tawde.
                      IndusInd Bank customer support has been notified about the posted complaint.
                      No response received from the Indusind bank customer care so far. Attached the Card settled date and highest credit details.

                      Settled credit card card closure - Case ID:03898464 - Comment #3770583 - Image #0
                      No response received from bank so far. This is the evidence how this Indusind bank customer care services.
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                        S
                        Shreyashri Kar
                        from Mumbai, Maharashtra
                        Nov 28, 2020
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                        I have raised several complaint corresponding to my Indusind Account issue but not resolved since 4 months.
                        I need reversal of wrongly charged Rs.1180.00/- on my savings account.

                        I had tried to open a digital account through the Indusind online mobile website. There were a lot of Technical Issues during the procedure.
                        After I filled in my personal details & KYC verification was completed, I was redirected to the page where I had to select the Account Variant.
                        There I found about the Account options available but I could NOT SELECT the account variant on my own because the session was timed out & I could not complete the process.

                        After I refreshed the screen also, I could not go back to the account opening page or access the account variant options any more.

                        Immediately after this I contacted Indusind phone banking & spoke to a Support Executive.
                        He misguided me by giving wrong information that once my account gets activated I would be able to change the account variant & select a suitable Debit card.

                        So I waited for the next day & when my account got activated, I completed the fund transfer for initial balance to my account but there was no option to change the account variant.
                        Then I found that by default the Premium account variant got pre-selected for my account which I had Never selected in the first place.

                        Even I dropped an email to the Indusind mail id to stop my Debit card issuance process but that was not put into effect & I received the Premium Debit against my choice.

                        I contacted the phone banking channel several times to get my issue resolved but they could not help me in any way.
                        I even visited the branch physically & placed a request to change the Account variant & issue the Regular Debit Card for my account but still no action from their end.

                        When i contacted phonebanking again they are saying that account variant cant be changed when it was initially selected.
                        But my problem is that I NEVER selected this account variant but it got assigned to me by the bank back end team on its own due to some technical glitch.

                        I am quite discouraged to continue further with this banking facility due to the poor experience provided by the Support team & Banking Executives.

                        I explained the whole thing to an Indusind Banker over video call but he purposely disconnected my call without providing any resolution. This is the kind of customer experience they are providing to a Senior citizen.
                        +4 photos
                        IndusInd Bank customer support has been notified about the posted complaint.
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                          S
                          Subhankar 156
                          from Powai, Maharashtra
                          Nov 27, 2020
                          Resolved
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                          Resolved

                          Subhankar Jana on Nov27, 2020

                          My name is Subhankar Jana.I am from West bengal .I am financed my scooty from Indusind Bank Ghatal Branch.I have paid all dues to indusind bank vehicle department on 6th Aug 2020 for getting my bike NOC letter. Indusind bank ghatal branch employee has informed me that i will be getting my NOC letter within 15 days to maximum 30 days. But now it has been 3 month and there is still no update of my NOC. Whenever i asked about it to indusind employee he says it will come and he dont know that when it will be received in branch. On asking the courier details and any contact details about noc, he say we dont have any contact details but it will come soon. It has been more than 3 months i have paid the amount and not received the NOC.please help.
                          My Regards
                          Name - Subhankar Jana
                          [protected]@gmail.com
                          Loan a/c no.- WGS02794H
                          +1 photos
                          Aug 8, 2021
                          Complaint marked as Resolved 
                          IndusInd Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Dec 22, 2020
                          IndusInd Bank Customer Care's response
                          Dear Subhankar

                          Thank you for highlighting your concern. We regret the inconvenience caused to your banking experience. Please allow us some time to get back to you with an appropriate resolution.

                          Regards
                          Team IndusInd Bank
                          Verified Support
                          Dec 25, 2020
                          IndusInd Bank Customer Care's response
                          Dear Subhankar,

                          We wish to inform you that we have responded your concern through [protected]@indusind.com we request you to go through with your Email. For future clarification write directly to us at our email ID [protected]@indusind.com .

                          Regards
                          Team IndusInd Bank
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                            S
                            Saurabh Dudhat SD
                            Nov 25, 2020
                            Resolved
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                            Resolved

                            Address: Chitradurga , Karnataka

                            This indusind bank is not giving my bike NOC
                            Aug 6, 2021
                            Complaint marked as Resolved 
                            IndusInd Bank customer support has been notified about the posted complaint.
                            Dear Sir,

                            Request you to write to us at [protected]@indusind.com with your elaborated concern in order to assist you further.

                            Thanks,
                            Team IndusInd Bank
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                              J
                              jayakumaram1
                              Nov 25, 2020
                              Resolved
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                              Resolved

                              My name is jayakumar,
                              Last wednesday i visit indslnd bank alppuzha, regarding my SIBIL Score issue, (Rejected my home loan due to this SIBIL score reflection from different person)my score deviated by another customer financial issue, and i requested to change my documents from that perticular customer code ASAP.
                              Unfortunatly there is no update regarding this until the date.

                              This is regarding my personal documents missuse by indslnd bank alappuzha branch.
                              If this issue persist until tommorow,
                              As an abroad customer and save to others from this cheating attittude,
                              Am going to share the details with proof in all social medias and register the complaint against the bank due to my CIBIL score deviation and reject my home loan from other banks.
                              ([protected])
                              Aug 12, 2021
                              Complaint marked as Resolved 
                              IndusInd Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Nov 26, 2020
                              IndusInd Bank Customer Care's response
                              Dear Sir,

                              Request you to write to us at [protected]@indusind.com with your elaborated concern in order to assist you further.

                              Thanks,
                              Team IndusInd Bank
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                                S
                                Sridhar Killamsetti
                                Nov 24, 2020
                                Resolved
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                                Resolved

                                Duplicate NOC for two wheeler loan

                                Address: tekkali srikakulam dist

                                I have applied for NOC for my two-wheeler( R No AP28CD 3891 and loan # AHH42181H) loan till now I haven't heard anything back. I tried to reach CC but they are asking to visit the branch. which is problematic in this pandemic time. so could you please check with thirumalagiri branch and take the necessary steps.

                                Thanks,
                                Sridhar...
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                                R
                                Ravinamy786
                                from Powai, Maharashtra
                                Nov 23, 2020
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                                I have been constantly harrassed by indusind bank representatives for not paying annual charges on a card which I have not received. I hsve lodged complaint that neither did i ask for any new card or any updation still they deem to issued some card and billed annual charges in.month of october 2020. These are such difficult times i have my ailing parents to take csre and my family and with these calls made to me daily. Even.on Bank holidays and odd hours. I really dont know what to do. This is complete breach of trust and my privacy is gone. I have clearly told them.and have called them.several times and my request or complaint is going to deaf hears. I have lost my.patience and i am going rude. But please understand our mind when.there is no.work and these calls making more depressing. please somebody needs to take care of this.
                                IndusInd Bank customer support has been notified about the posted complaint.
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                                  R
                                  Rajya Lakshmi Kalisetti
                                  Nov 19, 2020
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                                  Dear indusind team,
                                  i finance a Honda activa from indsind bank. I have clear all my dues one year back, but till date bank not provide my no objection certificate still not received till to date... Customer satisfaction is very poor, Vijayawada branch division could not respond properly... Today very urgent loan clear certificate.. Hence ones again i request you to kindly issue immediately my noc.
                                  Thanking you.
                                  Loan no - AVW02635H
                                  Name - RAJYA LAKSHMI KALISETTI
                                  Mail id - [protected]@gmail.com
                                  +1 photos
                                  IndusInd Bank customer support has been notified about the posted complaint.
                                  Dear indusind team,
                                  i finance a grand i10 from indsind bank. I have clear all my dues 1 month back, but till date bank not provide my no objection certificate still not received till to date... Customer satisfaction is very poor, Hanumangarh branch division could not respond properly... Today very urgent loan clear certificate.. Hence ones again i request you to kindly issue immediately my noc.
                                  Thanking you.
                                  Loan no - RTH00611C
                                  Name - SHYAMLAL
                                  Mail id - [protected]@gmail.com
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                                    N
                                    naresh128
                                    from Delhi, Delhi
                                    Nov 19, 2020
                                    Resolved
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                                    Resolved

                                    I have closed my car loan nearly one year before but still I am receiving EMI messages from bank. After seeing these messages getting frustrated my self. My car loan number ANT03334C.
                                    +1 photos
                                    Aug 6, 2021
                                    Complaint marked as Resolved 
                                    IndusInd Bank customer support has been notified about the posted complaint.
                                    Dear Naresh

                                    We request you to please write to us at [protected]@indusind.com to enable us to assist you further.

                                    Thanks
                                    Team IndusInd Bank
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                                      Chandrasekhar Ch
                                      from Hyderabad, Telangana
                                      Nov 18, 2020
                                      Resolved
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                                      Resolved

                                      Hello Sir,

                                      Indus ind back offers loan and I took the loan.

                                      loan EMI is 31690/- and card limit is 60000/-.

                                      And they are generating statement on 3rd of everything and bill due date is: 23rd of everymonth.

                                      Here what Indus Ind bank doing is, they are generating statement for loan account on 17th of everymonth. So they are calculating bill I have to pay and next month emi. So as my limit is 60k only, the total of two amounts is above my limit and they are adding over limit fee and GST.

                                      While taking the load they promised that I have to pay 31690/- every month and with this Indus Ind genrating bill amount 32800 /- (Approx).

                                      Without spending any amount on card I am paying extra 1000/- everymonth.

                                      Can you please take action and I am ready to provide all bills generated.

                                      My mobile: [protected]
                                      Aug 7, 2021
                                      Complaint marked as Resolved 
                                      IndusInd Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Nov 19, 2020
                                      IndusInd Bank Customer Care's response
                                      Dear Customer, We regret the inconvenience caused. Request you to share your concerns with us on [protected]@indusind.com or call us on [protected], to enable us to assist you. Regards, Team IndusInd Bank.
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