IndustryBuying.com Complaints & Reviews

I had received a Product Namely Ford stepney but unfortunately i had received a damaged product and there was a color mismatch so i wanted the refund of the amount paid Rs 5512/= then afterwards when i informed them all this they said forward the photos then only product will be accepted back i fulfilled that Criteria of there also after uploading pics on there particular given mail they responded after 2 Days and for that also i called to there call center no. in order to make them respond to my issue after that Thanks to there so called good Inconvenient Service they said Return the product as they had received the pics to There given Address through India Post and they will refund the courier charges of the Return Shipment also And As per there Executive i was to upload the Receipt Pics also with them i followed that particular process also but Again Masha Allah they least bothered to Reply again i approached them and now they are saying that they haven't received my return product yet its in transit so call India post in order to Track the product and India Post is also not responding ...so Much Inconvenient Really what kind of a Service are they providing they are making Customer suffer so Much I really feel like i Had committed the biggest Mistake of by life by opting to shop from this site ...My ORDER No. is[protected] and Kindly please Return My Hard earned Money Which I had paid for order Amounting Rs 5512 and Return Courier Shipment Charges Rs 520...

Ordered a product (Order No:[protected] from Industrybuying, Motolamp Tata H/D Battery Terminal 5627 on 02/03/2017 by 11:49 am at Industry Buying.com and paid full payment (Rs.2040/-) made on same day. But I did not receive the material even after 15 days.Your commitment to deliver the material on 16/03/2017 was not fulfilled even on 17/03/2017.Due to the delay, we are facing a threat of loosing business for the total volume of Rs.25000/-.

The product as received by ordr no[protected] invoice no. IBW[protected] date 2/3/17 found damaged at the time of receive on dated 7/3/17 product details kirloskar make horizontal open well submersible model chos-0518 0.5 hp itemcode D[protected] is damaged from foundation side and starter is also found open from seal side so kindly replace it
Anil saraswat mobile no. [protected]

1/
1
ADv.NAvErru VrsnwaKARM
B.sc 1, 1.8. (Mumbol) Advocdte Mumbai High Court
Ofice: 30e Swostik Disho Corporote Pdr& Opp Sheryos Cinemo,
1, 8.S Rood Ghotkopet (w)Mumbai -86. '.
Mo,[protected], [protected] Email id [protected]@gmsil.com .
To, ,
L SENIOR INSPECTOR OF POLICE,
Kandivali Police Station, Kandivali (\M)
MR.ARUN SONDE, A.C.p. (CYBER CELL), EOW, C.I.D., MUMBAT
Address police Commissioner office Mumbai Foft
SUB :- PLEASE REGISTER COMPLAINT UNDER SECTION 66A of IT ACT, 2OO CONSPRIACY
AND SECTIONS 499 & 5OO OF INDIAN PENAL CODE WITH OR ANY OTHER SUITABLE
SECTIONS AND LAW IN FORCE AGAINST MAEX GROUP IS ASSOCIATED IP ADDRESS
184.707.109.16.
Dear Sir:
With reference to above and under instructions from my client MR. MILIND LAVATE
C/O M/S AADITYA FINANCE SERVICES, having Head office address 1412, t4jl' Floor,
Ghanshyarn Enclave, New Link Road, Lalji Pada, Kandivali [W], Mumbai 400057, who
has been victim ofabove culprits false illegal behaviour & attitude. The detail content of
the same is being presented as under: -
.
That my client Mr. Milind Lavate is a qualified law abiding citizen of India. My client is
'Director of reputed company known M/S. MDITYA FINANCE SERVICES and my client is
remain busy in his work only. His commitment and dedication binds him to his duty only
and he hardly gets time to indulge himself in any other matter.
That my client says that he is very badly affected reason of above culprit
continue displaying false bogus complaints against my client which uploading in
Date27 /07/2017
Received
', ' 9k'\"-'te{*zt'
Mumbdi:--, .'.., ., ., 'll ur, , , u,
: .;, , .i.;
t.
2, business enviously only purpose to make
and extort money from him. My client
complaints are showing below
https://www.con sumercomplaints.i n.
defamation of my client's reputation
says that false bogus comments and
on culprits web name
Financial Services - Fake Loaii offering with less interesi
9 Reviews
Ar arun-010 on Aug 15, 2012 Submit d Complaint
Hi,
.t
others, Please don't get into this trap even if your close friends are recommending to
them. You will gdt into a BIG TRAP...
Rdgaidg,
Arun.
2. Ka Kabir06 on AUS 25, 2014
Thanks & Regards
Kabir
Reply
Ja JAGDAMB oA Feb 27, 2015
Yes you cah surily file a Crimi
big frauds -in.finance industry,
Mumbai Economic offence del
come together & iile a common
FRAllb. :LOAN:I\S.'SURANO E
irn Nov 26, 2015
own
Milind
My client multiple time requested to remove above false complaints from
culprits web https://www.consumercomplaints.in through his ticket system but
till date they have not responsed positively.
My client constrained to report you the criminal act of abusive comment on
social media by the culprit company named with detail below ( attached full
detail as annexure-A) who has allowing posted offensive comments and false
complaint on social media against my client through computer resource/
[Mobile PhoneJ which is grossly offensive and has mdnacing character. The said
culprit very well knows that such information is false and has posted the same
for the purpose of causing annoyance, inconvenience, danger, obstruction,
ins.ulg injury criminal intimidation, enmity, hatred and ill will. He is persistently
doing such acts by making use of computer resource and communication device
(MobileJ for posting such message.
The said culprit has circulated the said offensive and false material on the
internet which is visible at on web https://www.consrlmeriomplaints.in. The
offensive material is not only false but frivolous, defamatory, abusive and
insinuative and has been done with the intention to insult and libel to my client
and cause a scandal by slandering and slurring my client's character. This
amounts to making defamatory comments and false complaints on social media
and several persons have already asked my clients about the same believing the
same to be true. This has been done with the intention to defame and injure my
client's business, character and reputation and cause injury to my client's
character. The aforesaid culprits is liable for prosecution for offensive comment
and false complaint on social media and other offenses. My client request you to
take legal action against the said culprit at the earliest and instruct him to
remove above said false comments and complaints immediately from his web. A
snapshot along with the printout of the said offensive message and material is
being enclosed herewith for your perusal and action. My client says and submits
that my client suffered unbearable disturbance by him. My client further says
that he has badly affected mentally physically and by above culprit unlawful
forceful act. My client further says that above culprit is.responsible to my client's
bad condition which affected by above culprit's illegal act.
My client requested that kindly register complaint SECTION 66A of IT ACT
.2OO CONSPRIACY AND SECTIONS 499 & 5OO OF INDIAN PENAL CODE
WITH OR ANY OTHER SUITABLE SECTIONS AND LAW IN FORCE AGAINST
II{'IEX GROUP IS ASSOCIATED IP ADDRESS 184.107.109, 16.
rort50mAf ntangs6+ipg$om plainant M un]run rrun 1f, gffPtor
7----1
I
ADV. N AV EEN V, SHI, VA K ARM
8.sc l..L.B. (Mumboi) Advocote Mumboi High Court
Ofrice: 302, Swostik Disho Corp otote Potk, Opp Sheryos Cinemo.
1..8.S Rood Ghotkopet (w)Mumbdi -86. '.
Mo.[protected];[protected] Emoit td [protected]@gmdit.com .
Dare 2_7 / 01. /2077
To, , **"6\')l, M
STATIO 'I'
"dr'^
'SENIORINSPECTOROFPOLICI(AEN, D IV MurueAra00-06t'-'-"
\tr.^Atuc.P-i €n*t Police Station ag*e**md Kandivali (W) Mumbai.
2. MR..ARUN SONDE, A.C.p. (CYBER CELL), EOW C.I.D., MUMBAI
Address police Commissioner office Mumbai Fort
suB :- PLEASE REGISTER GOMPLAINT UNDER SECTION 66A of IT ACT . 200 coNSpRtACy
AND SECTIONS 499 & 5OO OF INDIAN PENAL CODE WITH OR ANY OTHER SUITABLE
SECTIONS AND tAW IN FORCE AGAINST MIEX GROUP IS ASSOCIATED IP ADDRESS
1B4.tO7.109.76.
Dear Sir:-
with reference to above and under instructions from my client MR. MILID LAVATE c/o
M/S AADITYA FINANCE SERVICES, having Head office address 'J.472, 14th Floor,
Ghanshyarn Enclave, New Link Road, Lalji Pada, Kandivali [W), Mumbai"400057, who
has been victim ofabove culprits false illegal behaviour & attitude. The detail content of
the same is being presented as under: -
That my client Mr. Milind Lavate is a qualified law abiding citizen of India. My client is
Director of rdputed company known M/s. MDITYA FINANCE SERVICES and my client is
remain busy in his work only. His commitment and dedication binds him to his duty only
and he hardly gets time to indulge himself in any other matter,
1. That my client says that he is very badly affected reason of above culprit
continue displaying false bogus complainti; against my client which uploading in
2
business enviously only purpose to make
and extort money from him. My client
complaints are showing below
https ://wvr^rv.consumercomplaints.in.
Swastik Enterprise/ Aditya Financial Services - Fake Loan offering with less interest
rateq.
9 Reviews
Ar arun_O10 on Aug 15, 2012 Submit a Complaint
Hi,
.t
Others, Please don't get into this trap eVen if your close friends are recommending to
them. You will get into a BIG TRAP...
Regards,
Aiuii.
2. Ka Kabir06 on Aug 25, 2014
Yes. it is vr and it was the
ind Mr.Milind s
irm at 6% pa
defamhtion of my client's reputation
says that false bogus comments and
on culprits web name
lam 1
calls.
Thanks & Rdgards
Kabir
Reply
Ja JAGDAIVIB oh Fdb 27, 2015
FRAllrD :LOANASSURANCE
My client multiple time requested to remove above false complaints from
culprits web https://www.consumercomplaints.in through his ticket system but
till date they have not responsed positively.
My client constrained to report you the criminal act of abusive comment on
social media by the culprit company named with detail below ( attached full
detail as annexure-A) who has allowing posted offensive comments and false
complaint on social media against my client through computer resource/
fMobile Phone) which is grossly offensive and has mefiacing character. The said
culprit very well knows that buch information is false and has posted the same
for the purpose of causing annoyance, inconvenience, danger, obstruction,
insglg injury criminal intimidation, enmity, hatred and ill will. He is persistently
doing such acts by making use of computer resource and communication device
(Mobile) for posting such message.
The said culprit has circulated the said offensive and false material on the
internet which is visible at on web https://www.consumercomplaints.in. The
'offensive material is not only false but frivolous, defamatory, abusive and
insinuative and has been done with the intention to insult and libel to my client
and cause a scandal by slanderirig and slurring' my client's character. This
amounts to making defamatory comments and false complaints. on social media
and several persons have already asked my clients about the same believing the
4
same to be true. This has been done with the intention to defame and injure my
client's business, character and reputation and cause injury to my client, s
character. The aforesaid culprits is liable for prosecution for offensive .comment
and false complaint on social media and.other offenses. My clierft request you to
take legal action against the said culprit at the earliest and instruct him to
remove above said false comments and complaints immediately from his web. A
snapshot along with the printout of the said offensive message and material is
being enclosed herewith for your perusal and action. My client says and submits
that my client suffered unbearable disturbance by him. My client further says
that he has badly affected mentally physically and by above culprit unlawful
forceful act. My client further says that above culprit is responsible to my client's
bad condition which affected by above culprit's illegal act.
My client requested that kindly register complaint SECTION 664 of IT ACT, 2OO CONSPRIACY AND SECTIONS 499 & 5OO OF INDIAN PENAT CODE
WITH OR ANY OTHER SUITABLE SECTIONS AND tAW IN FORCE AGAINST
IVITEX GROUP IS ASSOCIATED IP ADDRESS 184.107, 109.16,
ror lfiOfiEwl?ftFanrygg$ jpggo m p lainant Mn.'-rutrINo lf, qfPtor

Mene ek pump purchase kiya tha IndustryBuying.com se 14/feb/2107 ko or vo 17/feb/2017 ko kharab ho gaya mene inke toll free no par call kita to mujhe koi response nai mila IndustryBuying.com wale bol rahe h k ismain ab hamara koi kaam nai h jis company ka hai unko ph karo or company wale bol rahe hai jaha se khareeda ha waha call karo dono chor hai
please koi behi product mat khareedo IndustryBuying.com se

Mere woofer kharab the bt return ni ho rhe pls mt lena is site se kuch...sb kuch kharab bhej diya mujhe ..first time is site se product liya wo b khrab
nikla ...meri sb ke aage sirf ek hi request ha ki is site se koi product na le ...koi b waranty ni ha baad me mujhe bolte ha intex ko call kro ..maine to product industry buying se liya bt mujhe fir aise bolte ha ..ki intex se baat krosb wrong ha

1.) Order No :[protected] items)
Track OrderSyska SSK-DL 12 W 6.5 K / 3 K 1030 lm Cygnus LED Down Light
Qty: 1, Discount: Rs.0
Cancelled on Feb. 16, 2017, 11:12 a.m.
Order Date : 31 Jan 2017 19:30Amount Rs: 746

2.) Order No :[protected] items)
Track OrderSyska SSK-DL-6-17W 6.5K / 3K 1450 lm Cygnus LED Down Light
Qty: 1
Discount: Rs.0
Awaiting Procurement on Feb. 18, 2017, 9:45 a.m.
Dispatch by 19 Feb 2017
Order Date : 18 Feb 2017 09:37Amount Rs: 829

First Order cancelled by them. Second order was to be dispatched by 19 Feb 2017, but till 3-March-2017, they are still not able to place order.

It is learnt that they supply second hand or discarded or old items.

I ordered a karcher pressure washer costing 25k from industrybuying.com. They took 20 days to deliver the product and when it arrived in my company, I was unavailable. So I couldnt open it for 2 days. But I open it on the third day to see it was damaged and clearly it was a transportation damage with a wheel broken from impact. So rest of the damage is yet to be seen. After many request from my side and their requested to send the pictures, their reply was that I was late by a few hours from their policy of 48hrs. So now I am stuck with a damaged product which I already paid for. They honour their policies of profit more than a customer. I feel very bad that I have wasted my money.

We had order the product mentioned in the subject line above. Instead they delivered another design of a shoe rack (Churchill) which had different specifications and dis not meet our needs. The product that was delivered is completely different than the one ordered and is also a lower cost product as compared to what we ordered. We have called the helpline a lot of times and provided them all the necessary details. However no action has been taken. They keep putting the complain off by saying provide the sku. We have given pictures and details of all bills and invoices but no progress has been made.

Online Website: industrybuying industry buying
Order No :[protected]
Order Date : 26 Jan 2017, 04:41 PM
Amount : Rs 10038
Shipped on : Feb. 11, 2017, 2:47 a.m. ( 15 Days Later)
Delivery Date: Feb 14, 2017 ( Received product after 17 Days)
PRODUCT DETAILS : Makita mt M9400B Belt Sander 380 m/min

Video.

https://youtu.be/pDi3lmSLCKE

Photos.
https://drive.google.com/drive/folders/0B7IXFHqLkl8UaHp4SDZzREZiN28?usp=sharing

I had booked the following product (Order no.[protected] on 14 jan 2017 by making an online payment of inr 3726:
Nilkamal julian wenge study table (Flsdnjulinstedwen)
Brand: nilkamal
Type of product: study table
Model name: julian
Colour: wenge
Material: particle board
Dimension: 780 (W) x 470 (D) x 910 (H) mm
Expected dispatch by jan. 28, 2017

They clearly confirmed the order on 17 jan and said expected date of dispatch as 28 jan 2017.

Following are the complaints:
1. No update by call/sms/email on 17 jan about the status of the product delivery
2. No delivery of the product till 04 feb 2017 and when i called on 04 feb; they have refused to deliver the product citing reason as 'out of stock'
3. As a customer, i had to keep calling them multiple times from 17 jan onwards and go through their painful ivrs call center approach to talk to the cusotmer executive
4. The customer executives only replied statuses in the calls that the product will take more time and will surely be delivered.
5. The product has not be been delivered. The order has been cancelled from the seller side without my agreement.

My questions:
1. Why is the product advertised and sold online when they dont have stock to deliver??
2. What are they doing about the customer money which they kept for almost 20 days?
3. Why is the customer not updated on the status of the product?
4. No senior accountable and responsible manager intervening for handling customer complaints
5. For the delay, discomfort, inconvenience (I could have bought this from another vendor) and harrassment; i think there should be a compensation penalty in addition to refund money to be paid by the vendor

Hope to see some serious actions on above line if we really need to improve the e-commerce trade in india

Thier custom support is worst . They first redirected me to some other place. Then they said to send a email with pictures. I sent them
Till date its been over a week and they failed to respond in all ways.

The product is used one and its missing part and some parts are faulty or broken.

and they still not willing to pick it up or refund it or even just reply about it.

Thier site doesnt even a contact email or a form . it took me more then 30 minutes to find thier support email.

Worst of the worst .

Never even think of buying anything from them. total frauds

I lost 5000 Rs. by ordering at useless buying named industry buying cheating customers

Order no:[protected]. I received faulty material. The hydraulic jack only goes up and does not go down even after opening release valve. I Received material on 25th jan and complained on same day. They DO NOT reply on mail. I called their customer care who ask me to send pictures. I sent the pictures on 26th jan. No reply till date. When i call them they only ask for 3 working days. And the worst part no one replies my mails and hangs me up on phone. I want refund of my money. Horrible post sales service

1 Order NO[protected] Placed on 14.01.2017 Upon checking on the 21 01.2017 was informed by your team the dispatch may be done after 09.02.2017 and therefore the order was cancelled. It was committed that the Refund will come through within 3 working days i.e. by 25.01.2017. Upon checking today with your Mr.Avinash I was informed that the refund would still take further 3 to 7 working days.
In this context i would like to inform you that if the full refund is not credited to my account before closure of banking hours by 30.01.2017 I shall be forced to initiate the needed legal recourse at your risks and costs.
2 Order NO[protected] Placed on 23.01.2017 upon checking the status today with your Mr. Avinash was ifnormed that out of 5 units ordered only 3 have been shipped and the balance quantity shipping dates are unknown!!!

Firstly why and how did you decide on partial shipment? Secondly if you do not have sufficient inventories why do you accept orders and payment towards the same?

Ensure that the entire order is delivered as a single consignment on or before 31.01.2017 or again I shall proceed for the legal recourse at your risk and costs.

Disgusting for your company to behave with such dishonesty.

Ordered a product from Industrybuying, Abdos P60107A Polypropylene 5.0 ml Amber Storage Vial,

After 45 days of sitting on this order, they are telling me that they cannot complete the order and are cancelling the product.

Thank God I had used a Cash on Delivery Option, otherwise even refund would have been difficult.

They have wasted alot of my time an effort. Curse Them Both

Sonce last 1 year i must have placed about 10 orders with you and out these 10, 4 orders have had problems and none of them still have been resolved

My most recent order id 1345630 has been booked aince long but item has still not been shipped.

Earlier i had ordered red bins and blue bons got delivered. Am still waiting for exchange or refund.

Before that i had purchased a tap for thread repair which was shipped of the wrong size.

Several emails pictures were exchanged but Induatry buying just doesnt seem to care

Worst online retailer is IB

I have ordered (Order No:[protected] a (Liberty Warrior 7198-02) safety shoe on 04/01/2017 by 11:53 am at your Industry Buying.com and paid fully payment (Rs.1725/-) for this in the same time. But I did not received the material yet now even after 12 days and no communication received from your end yet now regarding this.
Hence Kindly take necessary steps sir.

I have order Crown Electronic Variable Auto Transformer 6A
(Phase-Single) on 13th Dec, 2016 with order no 1287374..After repetitive call, there have delivered the product on 30th Dec, 2016.
The product is defective, as burning smell and smoke is coming out fro the product.
So, I have register the complain will industry buying within 7 seven days.
on the 6th Jan, 2017, there have provide the complain no. 00173435 on 09jan, 2017.

Now, there are telling, that seven days are over, so we will not return/replace the product. But, seven days are not over as I complain on 6th Jan, 2016.
Kindly, solve the issue regarding this matter.
Thanking you

I had ordered a 25 litre geyser from this website industrybuying.com, they delivered this product which was defective. As soon as the installation was done on the 7th of Jan, 2017, it was discovered that there was an internal leakage in the geyser. I complained to their customer care and they told me that they would replace the product in 3 days and the issue would be resolved. Now on 11th of Jan they are telling me that they cannot get the product collected back from my area as there is issue with the courier operation in my area. Now my point is if they cannot collect back from my area then why did they deliver the product in my area. Their customer care is non cooperating and the company seems least bothered for resolving customer issues.
Now i can't understand how will i return this defective geyser as i paid the full amount through credit card.

I ordered size 7 safety shoes from IndustryBuying.com vide Order No:[protected]. When they came, they were found to be too small. It does say size 7 on the soles of the shoes, but the ACTUAL SIZE is wrong.

Repeated complaints have been unfruitful. They keep saying the same thing - since the shoes are marked size 7, they have delivered the correct item, hence they are not liable, and I am not entitled to replacement or refund.

I had previously bought size 7 safety shoes from them vide Order No : 483642, and those were the correct size. I wear those shoes with thick woollen socks. The new ones don't fit even without socks. This indicates how much smaller the new shoes are.

Both email and online chat have produced no redress. Request for contact information of someone in a supervisory capacity has also not been entertained.