IndustryBuying.com Complaints & Reviews

I would like to get the refund of the office chair that i received yesterday. Sorry to say that the chair is damaged. The wheels are not aligned. The shocker is not working properly. Kindly take back the chair and give the refund. I am not satisfied with the product. Sorry to say false promises are given at the time of buying the product. But when the product needs to be returned new rules are told on calling. Dealing with such dealers for...

We order 3-qty of omron 3- ofe5cwl-q1tc tempreture controller 8th july 2017. We made payment throu icici bank debit card /rs.5084.00

I'm sorry to say at till date & time we cant received our order and dot track this
Order on your track site.
Please tell me how much days to receive my product. Because my order status
Is shown only approwal. Not show shipping....

I have ordered cranlik c-2.5 t 2.5 ton capacity pallet truck ordered on june 30th and the item is not delivered.in industry buying they have given advertisement of delivering the item within a week and the product is not delivered till 17.07.2017 and saying it will delay.

We want the immediate return of our money paid and compensation (More than ten times of the amount paid) for not delivering the product within time as advertisement....

I booked 02pcs bosch drill machine with order id: 2156325 dated 30/june/2017 which is not dispatched till date 16/july/2017 & after contacting several time to the industry buying customer care they only give false commitment each & everyone tat the mtrl will be dispatch ed in next 24hrs. But it is not dispatched till date, it's a useless and fake portal which doesn't have control on there vendors and doesn't provide correct info about orders....

I ordered on-line for purchase of a Bosch make Home and car washer on[protected] paying you Rs.8148/- from my account with Canarabank. Order No.[protected], which is available in my account with you. But you have miserably failed to arrange to despatch the item ordered by me. But the most troubling experience is that you are annoyingly keeping silence for innumerable emails I have sent to you so far. I even requested you to send the name and...

I ordered 4 x 4 x 4 inch 3 ply white box qty: 400 from this website and paid online on order date : 25 jun 2017 09:28. Today is 12 july 2017, but still no update. I raised complaint so may times and asked your customer service to refund my money, but no response.

I want to say abuse word to your service and the customer support. This is my first and last experience with the unknown brand like you. And in future i won't recommend...

Dear sir,
I have placed an order for 4 nos crompton sea wind 3 blade opal white ceiling fan. They haven't delivered the fan on commitment date. So i have cancelled the order. As per the cancellation email response from industry buying that refund amount will be credited 2-3 days. But, its more than 14 days.
Not yet received the same. Really worst senerio.
Never trust the industry buying henceforth......

On 6th July I had placed an order with the Order No :[protected]. After receiving payment they said that due to GST they will take a week to dispatch the order. So I canceled the order. According to the refund policy I should have received my refund within 2 days as stated by them on there website "1. Credit/Debit Card/Net Banking/Wallets – 2 business days"

But when I contacted them they said it will take "2-3 business days."...

This is to inform you that i have received the product hb solar 100 watt solar panel hb sp01from industrybuying.com in damaged condition. The side aluminium frame is out from the panel and the glue is also out.

This kind of service was not expected. I am very much angry and disappointed. If this is not resolved i will go to the consumer court.

Please see the attached picture and return the product with refund...

I placed order on 21st June which order id is[protected]. somehow i cancelled order same day. and i received cancelled order confirmation mail from you on 28th June stated that "Refund of Rs. 4398.0 on your Order No:[protected] with Industrybuying.com has been processed and will be credited to your account in the next 2- 5 working days." it is almost 9 working days completed and i still not seeing amount in my statement. can you please look...

I had ordered (on 17/06/2017) Bata safety shoe size no. 7.
I had received size no. 6 (on 23/06/2017)

When rised my complain with customer care, they agganged reverse pickup (on 24/06/2107).

After that no news from them. I called customer care many time, sent mail to [protected]@industrybuying.com also. But no action is been taken.
My order no.: 2073351...

Dear TEAM

The below mentioned item I received yesterday. So surprised that it is used product, because the old invoice was also in that. Which was sold in Nov 2015 to S Karthik in Hyderabad for Rs.999/-.
Request you to replace the same with new product immediately. I also attached my invoice for your immediate reference.
This not expected from your end selling USED PRODUCT.

The above mail sent...

Hi Team,

I am having a very bad experience with your Industry buying online. I have placed an order on 20th Jun 2017, But it is still in conformed status only. I have called up the customer care but they have not responded me properly, Also they have given some false info that the product will be delivered in 3 days, 1 Week like that.
But today, I have tried calling the customer care, but Its simply disconnected.br...

[Order No:[protected]] by industrybuying.com which delivered on 4th of July 2017 was totally damaged and when I am trying to complain no one is answering on phone at all

Product name

Kirloskar CHOS-0518 0.5 HP Coimbatore Horizontal Openwell Submersible Pump, For lifting water from undergroud tanks/wells

What is broken
pump inlet pipe
Pumps screw holding from vibrating
Pumps...

Hi,

I ordered Ceat Gripp 6 ply 3.50-19 Tube Type Tyre For Motorcycle (http://www.industrybuying.com/tyres-ceat-AU.TY.TY.538916/?q=ceat+3.50-19&cat=) and 3M safety goggle from this website and paid 2528 through netbanking, the money has been deducted under transaction number - [protected].

The order details are not visible under my account in website and customer care number is not being picked up by anyone -...

I Had booked Godrej Fire Resistant Safe - Centiguard 560 on June 6th and I got a mail that the product has been dispatched on 10th. Again on 18th June I received a email with track ID and will be delivered within 2 - 3 days.

When I'm checking the track ID in safeexpress website, it is telling no records.

Every time When I call customer care they are telling me to wait for 2 days for them to check the status....

I had placed order for 25 nos sensors bth ktr05 on 11/05/2017 & made payment through netbanking. But received supply for 16 nos on 30/05/2017. I had requested to either supply balance 9 nos or refund the excess payment. But supply for balance 9 nos has not been made by industrybuying.com. Repeated emails reminders are unanswered. Payments has been made in full through netbanking....

I had placed an order for "pahal 5 drawer tool box cabinet" (Order number :[protected] on your site, but it's very unfortunate that a "3 drawer tool box cabinet" has been delivered to me for which i paid an amount of 5 drawer tool box cabinet. Now when i contacted on you tolll free number, they advised me to mail the product's photograph with packaging. When i sent mail, now they are asking me why it is wrapped with a paper with paytm sticker,...

Your product is not working and if we contact with you, than your answer is not satisfied
I will pay cash on dillevery for your product and my order number is[protected]

My labour will not work frome 4 days we lost my cost of labour
Pls. Give me responsible person's contact number to call him
My number is [protected]

Thanks
Vijay...

I placed an order 26.5.17 through your site and my order nos. is[protected] but till date nothing is communicated to me about my order. I called twice on the toll free number and the response is so bad that I have no words to explain.
Today, the person straight forward told to cancel the order, if don’t to wait and with attitude that he least bothered.

After this conversation, I realized that I made biggest mistake...