[Resolved] IndustryBuying.com — Not worth shopping with industrybuying | |||||
Hi, I placed an order with industrybuying for some workshop tools. It was a prepaid order worth about INR 7000. After a month of waiting for items to be delivered the web site cancelled about 75% of the items. I am still waiting for refund. After that I ordered a COD order for about INR 4000. This order also took more than a month to get delivered and some items from it were cancelled by seller. I think they have tried to grow too quickly and added many more categories and so are not able to fulfill orders. If you want to order on industrybuying.com I suggest go for cash on delivery option. And the wait period is at least a month. So if you are in a hurry avoid it. rgrds Nikhil B Was this information helpful? | |||||
Complaint marked as Resolved
IndustryBuying.com customer support has been notified about the posted complaint. Verified Support Feb 03, 2016 IndustryBuying.com Customer Care's response Dear Customer,
Sorry for the inconvenience,
That we are unable to fulfil your requirements & your refund was already done from our side. kindly check if its not refunded then kindly inform us.
so that we close this issue ASAP.
Thank you for your patience,
Regards,
Team IB
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 3 Comments | |||||
Comments
same here.i ordered a oscar car cover on the 10 of jan 2016 and its almost going to be a month now no confirmation messages of my shipment on my phone or e-mail.when i called to enquire on their toll free number on the 1st 0f feb 2016 their customer care executive anita sharma instead of clarifying my queries or giving me a reasonable genuine reason for the delay adamantly stood on her ground that it will be shipped within 48 hours followed by a confirmation message on my phone or mail which has not happened yet.well industry buying team if this is how you treat your customer than i m sure u'l b having a very bad review from ur customer in the future.
Reply
hi Industrybuying cc
I have received INR 3570 as refund while according to me I should receive INR 4249.
Please give detail of the transaction so I can confirm.
Rgrds
Nikhil
I have received INR 3570 as refund while according to me I should receive INR 4249.
Please give detail of the transaction so I can confirm.
Rgrds
Nikhil
Cfl surya 10 peice
I am harshit sharma, my order I'd is 634011, I have order 10surya cfl in 03/05/2016 but not receive, I have complaint so many times but company has not response properly and not send the item.Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
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