Claimed

Infibeam Complaints & Reviews

1.9
Last updated Jun 15, 2021
Complaints 744
Resolved
282
Unresolved
462
Quick Links
Statistics
Share
Contacts

File a complaint to Infibeam

Having problems with Infibeam?

File a complaint and get it resolved by Infibeam customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Infibeam
Customer Service Contacts

Infibeam Phone Numbers

Phone
+91 79 4026 0260
25
36
+91 79 6777 8777
12
24
+1 425 279 3741
4
15

Infibeam Website

Infibeam Head Office Address

9th Floor, A-Wing, Gopal Palace, Nehrunagar
Ahmedabad
Ahmedabad District
Gujarat
India
380015

Infibeam reviews & complaints page 11

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
sanjeevji
from Bhawanipatna, Odisha
Report
Copy

Non dilivery of purchased product

Website:www.infibeam.com

I have purchased online 1 Prestige Deluxe-Alpha Base 3.3 Ltr Mini Handi Stainless Steel Outer Lid Pressure Cooker(order no[protected] from infibeam on dated 10.11.2015 paying in full. But it seams that the company is not in a mood to deliver the product & hence the company has not shipped the goods even after making a call to the customer service....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nitin Priyadarshi
from New Delhi, Delhi
Report
Copy

Product not received after waiting a lot.

Address:New Delhi, Delhi, 110092
Website:www.infibeam.com

Hello, Regarding the Order ID:[protected], I placed order on 15th of Nov'15, as per their delivery date, they have to deliver on 21st, November, but there is no update on the product, also tracking details are unavailable. I called many times regarding this, but they always told me to wait for 2-3 days. I am very fed-up with their services. Thanks. Regards. Nitin Priyadarshi [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:380015
Website:infibeam.com

Pertaining to my order no:[protected]Sub-Order:[protected] made on 29th September, the product has not been delivered even after 1.5 months. I had contacted their Customer Care Centre (+[protected], +[protected]and had spoken to many of the representatives & Supervisors regarding refunding of my money. They all had promised me a refund with in 5 working days but even after 1.5 months, there is no news of my money being refunded....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
W
wikki
from Virudunagar, Tamil Nadu
Report
Copy

Late delivery and worst customer support

Address:Ahmedabad, Gujarat

I ordered "Kirans IBPS Bank Clerk CWE 2015 Common Written Examination 21 Previous Exams Solved Papers[protected]English)" for my sister on infibeam My Order ID is #17204362, , i ordered this book on Wednesday(4.11.15) and today the date is (12.11.15) till it was in courier office the fun factor is you gave assured delivery date (9.11.15) if you are not deliver on time sense then why you gave me assured date I have exam on this month so...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Y
Yudhistershukla
from Hyderabad, Andhra Pradesh
Report
Copy

Worst service

Address:500081
Website:www.infibeam.com

I'm Yudhister Shukla Placed Order on Infibeam Site on 25th Oct . Site Says Shipment in 2-3 Working Days FROM SITE: infibeam.com/static/help/help-new.html#_snd And As Per Site Its Given Below : What is the difference between shipping time and delivery time? Shipping refers to the time taken to obtain the item(s), packing and dispatching. You will find a shipping timeline on the products displayed on our site(E.g. Ships within 2-3...
+6 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
chatterjeeps
from Mumbai, Maharashtra
Report
Copy

IFB Clothes Dryer

Address:Kolkata, West Bengal, 700092
Website:Infibeam

Purchased IFB Clothes Dryer on 15h October and received on 18th October. Th unit had a dent at the bottom and I claimed replacement. There was no response from Infibeam and after lot of follow-up, finally the replacement arrived on 3-Nov. IFB Tech visited for installation on 5th Nov and checked that the machine had broken parts in the inside. Again I had to contact Infibeam and asked for refund. They have now given me an approx. 1 month time...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
Address:Ranchi, Jharkhand, 834008
Website:www.infibeam.com

I ordered Crompton Greaves 9Fin ORH1 Oil Filled Radiator on 30 Oct, 2015 by paying full amount up front by credit card. My order has not been dispatched yet and every time I call the customer care they tell me that it will be shipped today but it never happens. They didnt even let me know if the product will be shipped at all or if there is any problem with the availability of the same. I have paid the amount full up front so I have...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
v mani
from Kanpur, Uttar Pradesh
Report
Copy

Order ID # 16738659 Product ordered, and paid for, but not delviered

Address:Ahmedabad, Gujarat, 208016
Website:infibeam.com

Ordered bedsheets on 3 Sept, 2015. Delivery in 7 Days. They show on the webportal that is delivered on 23 Sept 2015 (Courier Name: Trackon Courier Tracking Code:[protected]. But product not delivered. I complained many times. Every correspondence gets email, they are resolving this. Even after 6 weeks, they are not delivered the proudct....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
stepbystep
from Meerut, Uttar Pradesh
Report
Copy

Not received the product yet..too much late

Address:Bharatpur, Rajasthan, 321001

I booked a canon printer on 23 October but not received it till this date.when I booked it ur website showed that I can be delivered here but now your executive told me that the courier can not be delivered here. I is quite unprofessional manner from your side.even they not gave any proper information about my order that when it will be delivered. So it very bad experience for me. Plz look into the matter. Dinkar Sharma Order no 17096058...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Kokrajhar, Assam, 783372
Website:infibeam.com

Sir, I have ordered a Sony Xperia E4 Mobile handset on 08/10/2015 with infibeam vide order i.d. no.[protected]sub order i.d.[protected] and paid Rs.8888-/- through net banking, but no any information regarding tracking the order is found. On 26/10/2015 a SMS received from infibeam that the order was delivered to me on 24/10/15 which is false. No any order item have yet been received by me.. it is cheat by infibeam.No contact over my phone was...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jatin gurav
from Pune, Maharashtra
Report
Copy

Symphony cooler

Address:Raigad, Maharashtra, 410203
Website:www.infibeam.com

Hi

I had cancel my order due to service, "kaamchor" ( Mr Jigar ( Team leader customer care service) & Mr Akhilesh (call executive) )staff and worst service, they dont delever my order from 1 month and more and still not giving my money back
My order no 16857307.

from 20th Sep 2015 to till date not any single call from your side nor even any mail without my request or call to you falls promise...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Kokrajhar, Assam, 783372
Website:infibeam.com

Sir, Order of one Sony xperia E4 mobile was placed on 08/10/15 to infibeam & payment of Rs.8888-/- made through net banking.The order I.d.No.[protected]sub order I.d.[protected] falsely shown delivered on 24/10/2015, where as no item was delivered to me.order tracking is not good .After 10/10/15 no tracking display. No email clarifying the courier details was intimated to me . No receiver details given. Over all dealing of infibeamis very bad....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Kokrajhar, Assam, 783372
Website:infibeam.com

Sir, On 08/10/2015 an order for one Sony xperia E4 mobile to infibeam and payment of Rs.8888-/- completed by net banking. No tracking status. Shown after 10/10/2015.To day on 26/10/2015 Infibeam inform by SMS that the item was delivered to me on 26/10/15 by epercel Air, where as no such item have yet been delivered to me. No contact over phone was also made to me before delivery, if delivered to some one. Please take necessary action Haren...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sumit.Ghosh
from Delhi, Delhi
Report
Copy

Not Refunding the Amount

Address:Gautam Buddh Nagar, Uttar Pradesh, 201009
Website:www.infibeam.com/MyAccount.action?#/orders/view/17030609

From: Sumit Ghosh Date: Thu, Oct 22, 2015 at 2:50 PM Subject: Fwd:[protected] ESCALATION - PATHETIC SERVICES BY YOUR SUPPORT GROUP To: Tejal.[protected]@infibeam.net, [protected]@infibeam.net, [protected]@infibeam.net Cc: Sumit Ghosh, Sumit Ghosh, Richa Pandey Hi Tejal/ Vishal/ Vijay, This is regarding my first shopping experience from your website INFIBEAM.com, Order ID : 17030609 Order Date : 14th October 2015 I have ordered this...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
prabhakaran p p
from Chennai, Tamil Nadu
Report
Copy

Sony Home Theatre IV-300

Address:600117
Website:www.infibeam.com

My Order ID # 16901667 on 27th sep'15. website details showed on 28th shipped. and 30th i got tracking number. 3rd i came to know shipment received. 7th oct'15 noticed in their website as MAHIPALPUR - DELHI Delivery exception. after repeated calls to customer care they could not provide any details/ progress. so i cancelled the order.on 7th oct'15. today 20th oct'15 i did not get my payment refunded. when i checked with customercare they...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
belalmd07
from Kolkata, West Bengal
Report
Copy

Memory card

Address:Kolkata, West Bengal, 700023
Website:Infibeam.com

Order ID # 16647057 Ordered on 23 Aug, 2015 Sub Order ID : 26133128 Website - Infibeam.com Hi this is md belal uddin. The product that I received was a faulty one.. I returned the product asap.. From then till now.. I haven't received my refund against the returned product.. An now they don't even responding to mails......
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
satchitdesai
from Mumbai, Maharashtra
Report
Copy

Hopeless Customer Service

Address:411040
Website:www.infibeam.com

Infibeam has hopeless customer service centre I have ever experience in my life. Its being more than two month, i am still waiting for a solution regarding my cash back yes bank gift card activation issue. More than 10 mails and calls and still there say it will be done tomorrow. Its pathetic and hopeless service you will get if you choose to buy and need some service....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:515411
Website:infibeam. com

I ordered the mi4i mobile in the date of[protected] cost of the mobile10, 399 and transfers the money via sbi debit card, and some problems I cancelled order[protected].compeny tell 5-7 working days my amount will be refunded. But not refunded. I call once again the compeny tell me 7-21 working days my amount will be refunded. I am so sufferd the compeny. Pls help me sir. Give the solution. The Order no:16854469...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Website:www.infibeam.com

I have purchased Panasonic 32 LED from infibeam.com Order Id 16685798 on 27/08/2015 after product is delivered it has technical issue regarding picture and power turn off, I created support request for this problem and asked to return, they said "we are in process of sorting the complain and update you soon" every time i called them up and mail to them they said they will solve the issue but not accepting return. I have called up to...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
thushark
from Mumbai, Maharashtra
Report
Copy

Duped of Rs 21,488.00 by Ahmedabad Seller

Address:380015
Website:www.infibeam.com

Hi,

I've been duped of Rs 21, 488.00 by a Infibeam operating from Acharya Narendradev Nagar, Mumatpura area of Ahemdabad. On 21-Sep I ordered SONY HOME THEATRE BDV-E3200 BLU RAY (Order ID[protected] for which I paid Rs 21, 488.00. As per seller term product was to be delivered in 2-4 days time. But it has been around 20 days he has niether delivered the product nor is able to provide the shipment details. Everytime I make...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy