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Infibeam Complaints & Reviews

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Last updated Jun 15, 2021
Complaints 744
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Infibeam Phone Numbers

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Infibeam Website

Infibeam Head Office Address

9th Floor, A-Wing, Gopal Palace, Nehrunagar
Ahmedabad
Ahmedabad District
Gujarat
India
380015

Infibeam reviews & complaints page 8

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Address:380015
Website:Infibeam.com

Never ever buy any thing from this Infibeam .Thy will cheat you like hell. I had ordered my xiaomi mi 3 mobile of 6 months warranty my order number is 27408395 .I wanted to cancel my order but they didn't agreed. Asking me for 20% reduction. I have tried like hell to return it. And another problem their courier guy told me to take it and they can ask for refund after wards but after that they hav refused me totaly. 2nd thing the product was...
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Ranjeet Katyal
from Indore, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non delivery of order

Address:Ahmedabad, Gujarat, 452001
Website:Infibeam.com

My order no[protected].
I ordered an iPhone 5s 16gb Space Grey on 22nd of March 2016, and at that time it was in stock and was scheduled to ship on 25th March but they didn't shipped till today 5th April 2016 and when I contacted they told that they have stock issue but on their site the phone is still in stock and as the prices of iPhone 5s have been hiked so I think that's why they are not sending me my product. Now what I mean is...
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vivek8112
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product not received

Address:380015
Website:www.infibeam.com

I have ordered Saffire Gravity Sensing Rechargeable Remote Controlled Lamborghini, orange on 15/03/2016 and infibeam showed me that they will deliver the product within 22/03/2016 but today is 4/4/2016 and when I am trying to put a complaint on their official site they are not submitting it by showing me that bad internet connection neither their given telephone no. is useful .So i want them to deliver my product as quickly as possible or...
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Prakash Yerra
from Hyderabad, Telangana
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Not refunding from past 1 month

Address:Mumbai City, Maharashtra
Website:Www.infibeam.com

Order id[protected]Sub-order id[protected]

Otg own drive ordered 1 month ago and returned 20 days ago. No response from company #frauds #infibeam #worst #customer support dont buy anyone on infibeam.com selling all old items and which are not compatible for new devices. You infibeam cheats stop selling fraud items. Dont cheat people

Order id[protected]Sub-order id[protected]
Order id[protected]Sub-order id...
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sneha velineni
from Hyderabad, Telangana
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Inefficient action regarding our complaint on the damaged product

Address:Hyderabad, Andhra Pradesh, 500038
Website:INFIBEAM

We regret to complain on the online shopping website "INFIBEAM" from whom we had ordered a 48 inches Samsung TV.The entire transaction has caused us lot of pain.

We intially placed the order on 4th March. After many email/calls and continuous tracking, we finally got the product on 25th March which turned to be a defective piece. Some kind of blue dots and specs were moving on the screen and the Samsung technician
tried...
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Address:Bangalore, Karnataka, 560002
Website:www.infibeam.com

Prepaid order confirmed before 15 days and today they self cancelled
Infibeam.com has been confirmed the order id # 18195957, 18195935 and 18195885 before 15 days and they were ready to shipment shortly on 18.3.16. Today they have cancelled above order without my permission due to out of stocks but they have available same products in following link
http://www.infibeam.com/computers_accessories/dell-vostro-3458-notebook-4th-gen-ci3-4gb/p-coac-[protect...br...
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bhumi.17
from Bengaluru, Karnataka
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Defective product + no reply from customer care

Address:560068
Website:Infibeam

Order id # 18127953

I have placed an order for a power bank on 15 march, got it on 20 approx.

Day one i checked simply it was working. From day i2nd when i wanted to use it really not for testing purpose it was not charging my phones. I was so pissed off as it was a gift for some one and these people have given me defective product.
I have written an e-mail to cc they said they can not accept it because...
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venktesh mudgerikar
from Mumbai, Maharashtra
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Defective incomplete piece and warranty on lenovo laptop

Address:380001
Website:www.infibeam.com

I purchased a "Lenovo Y50-70 Ultrabook" from Infibeam which I received on 17th March, 2016. (Order ID[protected] after the many initial hassles.

We checked the warranty details of my above laptop on Lenovo Authorised site and are shocked to see that the laptop is already registered on 13.09.2015 and the warranty is only till 12.10 2016.(The image is sent to Infibeam.)

I have following problem with this Laptop.br...
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Shyam Mundra
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Order no: 17636817

Address:Mumbai City, Maharashtra, 400092
Website:Infibeam.com

I have been following up on the above order ID from last two months but there is no feedback. Below is the latest communication i had with Infibeam on March 18.

Hi Parminder,

I want to take you back on my initial complaint several months ago (please refer to your system for exact date). I was asked by the brand to contact the seller given the product is default/dead. Post which I got the feedback from Infibeam...
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Anish Kapoor
from Gwalior, Madhya Pradesh
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Book

Address:Bhopal, Madhya Pradesh, 462036
Website:www.infibeam.com

I had ordered a Kaplan GMAT verbal foundation book on 14 March 2016. Estimated date for delivery was 18 of march 2016. I called customer service regarding the same. They replied that due to some problem book is not dispatched and same will be dispatched in 2 working days. Customer service sent me a message that revised date of dispatch will be 27 march 2016. On 28th i again called customer service, they replied that book is out of stock....
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cgp555
from Bengaluru, Karnataka
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Vox rechargeable pedestal fan - not working

Address:Dakshina Kannada, Karnataka, 575006
Website:infibeam

I purchased VOX rechargeable pedestal fan from Infibeam vide order no.13803975 and the product was shipped on 30.11.2014. The product worked fine for few months and within a month rechargeable mechanism was not working. After few weeks the fan itself stopped working.

Kindly advise me the service centre at Mangalore

B Rgds,
Prashant
email : [protected]@yahoo.com...
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Vmuthiah
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product not delivered after making payment and even complained with their website

Address:600125
Website:www.infibeam.com

I have ordered one mobile phone with Infibeam website on 11th March and it got shipped from warehouse on 14th March. But till now I haven't received the product yet and while tracking the status it was showing the product got reached my place 8 days before but till now it got delivered yet.
I have repeatedly complain about this issue while calling their customer care and email but so far no response from their end.
It was very...
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anuraaz7786
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Denying to deliver product.

Address:Bangalore, Karnataka, 560068
Website:www.infibeam.com

Hi Sir,

I have ordered a product on 19th march "Micromax 32T7290MHD HD Ready LED TV, black, 32" and it was supposed to shipped after 2 days. I have paid 13999/- money for this product(Screenshot attached).

Now today on 22nd march they called me and saying this product is not available and instead of this model, they are offering me some other old model TV in same price. I have done research and found that old...
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meprateek1986
from Gurgaon, Haryana
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Product not dispatched after 12 days

Address:560076
Website:infibeam.com

Order no # 18060855
Product page says that the product will be dispatched in 2-3 days. I ordered on 10th March and still the status of the product is pending Shipment.

Email them twice. Reply for the email on 12 March was on 15th March and reply for the email on 16 March was on 19th march. They take 4 days to reply and just say that we need some more time. No reason was mentioned why shipment is delayed.

When...
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Arvind Gaddam
from Mumbai, Maharashtra
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Order still not received as per expected date

Address:411013
Website:www.infibeam.com

I have placed order on Infibeam website on 7th March and as per their Purchase Confirmation (ID:[protected] email it should be delivered by 9th March but today it is 17th March I am still waiting for the update from Infibeam team.

I have called thrice to customer support team but every time i am getting same response that it will be delivered in next two days.

I have sent an email as well the team but no response...
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Chinthan
from Chennai, Tamil Nadu
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No shipment commitment

Address:Ahmedabad, Gujarat, 380015
Website:www.infibeam.com

I have ordered for a VOLTAS AC on 6th March and INFIBEAM had committed the product will be delivered before 10th March, knowing their commitments and business ethics, I was following up with the every to expedite the delivery, however, unsuccessful.

Today (11 Mar 16), when I called them, the customer care person is replying he cannot commit on the shipment date, and when I asked him for a cancellation request, he is not willing...
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wikki
from Virudunagar, Tamil Nadu
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Regarding refund and worst service

Address:624004
Website:infibeam.com

My Order id is : 17911717

I ordered book on feb 17 and cancelled it on 20.2.16 because the book was out of stock and till now i didn't get my refund when i try to speak with your customer care they always try to escape from this problem and gave a improper and hoax reasons look 500 is not a huge amount for you but not for everyone and don't blame a bank. I[censored] fail to refund my money you all pay for this completely feed up with...
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G
Girdharigupta
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Not refunded by infibeam

Address:342008
Website:www.infibeam.com

I ordered the product Sony 5.1 DTH Home Theater HT-IV300 black cost Rs.16692/- through Infibeam
ordered on 11.02.2016.Order ID:17876394. After some days i got the message that "Your order is cancelled and the amount will credited to your account within 5-7 working days".After about 15 days money is not refunded .. i mailed to them about this. they give me a authorisation code and contact you bank services . i conacted and they cant...
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Maniraj manickaraj
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Order id # 18010908 - 02 mar 2016

Address:Ahmedabad, Gujarat
Website:www.infibeam.com

Order placed on 2nd Mar'16 and confirmation received on deliver Max.by 08th Mar'16.

Finally shipment never happens for lack of stocks (Blamed Blue Star).

Easy thing to do in the whole experience is cancel your order you will receive full amount paid in 7 working days.

Congratulations to Mr.Vishal Mehta and team for providing lifetime experience with Infibeam.

All the very best!!!Keep...
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Girdharigupta
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Not refunded by infibeam

Address:Jodhpur, Rajasthan, 342008

I ordered the product Sony 5.1 DTH Home Theater HT-IV300 black cost Rs.16692/- through Infibeam
ordered on 11.02.2016.Order ID:17876394. After some days i got the message that "Your order is cancelled and the amount will credited to your account within 5-7 working days".After about 15 days money is not refunded .. i mailed to them about this. they give me a authorisation code and contact you bank services . i conacted and they cant...
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