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Infibeam Complaints & Reviews

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Last updated Jun 15, 2021
Complaints 744
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282
Unresolved
462
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Infibeam reviews & complaints page 13

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Y
yashi_chauhan
from Bengaluru, Karnataka
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Product not delivered and payment is done

Address:Bangalore, Karnataka

I had ordered an american tourister bag online via infibeam logistics on 16 july.Today its 31 july and i haven't received my product.Every time i call them, they tell the same thing that it will be deivered within 2 days.They are making people fools.When i asked for refund, They told me to wait for 1 month.Kindly take strict action against them....
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M
mahirwar
from Mumbai, Maharashtra
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Not refunding money after cancellation

I had purchased an intex aqua power plus mobile with purchase ID[protected] and sub order ID[protected] on 01 july 2015 and billing adress was Hotel Vrindavan, hindorana chokdi, jafarabad road rajula (gujarat)-365560 dist-amreli and Till 15.07.15 product was not delivered to that address, after comunicated to customer care through email and over phone many times, still product not received. Then i cancel the product on 18.07.15 but from that...
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Suraj D Mane
from Bardoli, Gujarat
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Order not received & not got refund

Address:Satara, Maharashtra

Order id # 16399098 : i ordered ugc - csir net (Jrf & ls) physical science (Paperback) on 16th july 2015 making full payment. It was supposed to be shipped in 2 - 3 days. However, even after 10 days (As of today 26th july) shipment processing has not been done. When contacted there is no responsibility shown by the company for the lapse on their side. When i went for cancellation, they say i have to wait for 2 days for cancellation of...
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papai5130
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delivery date over from the due date

i can not received my sony home theater 5.1-E4100, Order no[protected], (sealed bag) calcutta B2 c waybill debagged at (sealed bag) calcutta Safe express[protected]waybill no.) Last delivery date 20/7/2015..but rightnow i can't received my product... the Infibeam company everyday tell me by phone that your product is ready to despatch...but i can't have it...there phone number also not reachable perfectly. Also my emi facility running..in...
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sammy_123
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Warranty Issue

Address:Ahmedabad, Gujarat

I would like to let you know that I had bought a JBL T100A In Ear Headphones with mic, black - (P-poel-[protected]) from online site infibeam.com on 20th November 2014 with order id[protected], puchase id[protected] and TIN/VAT No.-[protected]. The product carries one year limited warranty. But using after seven months i.e. from December, 2014 to June, 2015 the product got defected(left side speaker is not working). At first I called JBL customer...
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bharatvanijya
from Ranchi, Jharkhand
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Wrong Model Supplied in order ID : 12387364 (sub order ID: 21476613)

Address:Ranchi, Jharkhand

1. Wrong Model supplied. "BSNL Penta IS701C" Tablet instead of "BSNL Penta IS701CX" Tablet. 2. Product received was defective and not working. 3. Service Centre refused to repair or replace the product. 4. Product returned to Company in the month of August 2014. 5. The company has not refunded the money till date....
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N
NIKHIT
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not get

Address:Champawat, Uttarakhand

I purchase a product to this site on 15 June.purchase Id is 16060765 ...somehow my product is cancelled I call him for refund today is 17 July...but I am not get my refund yet...even my phone bill to call them is just half of my purchase cost...I call and mail him many...but I am not get my money...I don't know what we say this type of service...
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A
ashutoshnimesh
from Mumbai, Maharashtra
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Damaged and Dead device by Infibeam

Address:Dhanbad, Jharkhand

Hello, I have ordered (Order ID[protected] a Callmate Bluetooth Stereo Headset BH-503, black. When i open the box i found that the device is broken and dead and has missing charger. Details are given below: 1. Charger is missing in the delivered order 2. Main Device is broken. 3. The main device is Dead (Not Working/ Nonfunctional). 4. Manual is missing the delivery. I have lodged the complaint with the images just after...
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Dhanish Binjola
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Headphone without mike and bad sound too

Address:New Delhi, Delhi

dear Sir,

this is inform you that we had received headphone without mic on dated 10/07/15 and it's sound is very bad. so request you kindly provide me a new headphone with mic and clear sound. in attachment picture of the product .

awaiting for your soonest response....
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T
Twishamis
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Never got the product (2 Mcfee antiviruses) for order number 25525520

Address:Kolkata, West Bengal

I ordered 2 of Mcfee antiviruses along with some other items and I never got the Antiviruses I ordered. When I raised a complaint against it, at first they told that I do not have to worry and the items will be delivered soon. After a week when I still did not get the items, I called them back again and now they said that they can not process the complaint. So basically they just took my money....
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H
Haresh Ranganani
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I have got another thing.

i have purchase a power bank from infibeam. when i saw features it was written that 1000mah battery of digitek company shape was square.but when i get the delivery it was circle in shape and it was written that we have to insert AAA batteries to run a power bank . but in description it was now written that we have to use AAA batteries....
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Address:Ahmedabad, Gujarat

I have placed an order of an Air conditioner with order id[protected]which was a gift to my dad) from INFIBEAM.COM on date 25 May, 2015, gati.com (infibeam's so called logistics partner) gave me a assured delivery date of 04-JUN-2015, but i was little sad as the promised date passed away, i called infibeam, and asked for an status update they (Mr. Amarjeet from customer care) said it's delayed a bit by our (infibeam) courier partner, i was...
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D
Dr Asad
from Pune, Maharashtra
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No response even after one month of order

Address:Mumbai City, Maharashtra

Its one month of product purchasing but infibeam has not even shipped. whenever I contact them they just say it is taking time and v soon they will ship the product. This is my second order for the product. in May, 2015 I had ordered the same product and experienced the same. finally they cancelled the order from their side in my first case. Now they are doing same and I think they will again cancel the product....
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H
harish58
from Mumbai, Maharashtra
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my order no.. 16107927 dated 15.06.2015

Address:Ahmedabad, Gujarat

Sir, I submitted myorder no. 16107927 on 15.06.2015 for a fan. Delivery of the product was shown on 23.06.2015. However till date product is not delivered even after number of reminders, This is my first worst experience with you, If you can not make the delivery refund the money else i will be forced to go to consumer court. Worst experience with you,...
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A
anoop009
from Kodungallur, Kerala
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ordered on 29th may delivery on 27th jun &parts are missing

Address:Thrissur, Kerala

Writing regarding Order ID # 15875855, I placed this order on 29th may, for Kyocera TASKalfa 1800 Mono Digital Photocopier Machine black, Total Paid : R 27, 888, I got the delivery on 27th jun, ...i realized one thing that the top cover of the scanner is missing on that box from that day onwards I am chasing infibeam for that but till today I didn’t get any answer I cannot use that machine without that top cover what I will do now….?i...
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aapaarindia
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund or Product not received since 6th May 2015

Address:Kolkata, West Bengal

I placed prepaid order of Samsung DVD Player on 6th May 2015 with the Order id No. 15672751. Received that product within a week's time from Infibeam but that product was not the upto the mark so i returned that to Infibeam to get the refund but till date (04/07/2015) neither i got the money nor the product while i have done so many follow ups with Infibeam thru emails and phone calls. So i need my money back with penalty as soon as possible....
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Biebhu Kishore
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lost case of order no 15995763 (Voltas 1.5 ton 183 cy 3 star split air conditioner )

Address:Khordha, Odisha

Dear sir,
I had ordered a voltas 1.5 ton 183 cy 3 star split air conditioner on dtd 12/06/2015 with order no. 15995763 after almost 16 days doing several queries about my order why it's not delivered the gati courier informed me that the product is lost and they'll inform infibeam on regarding the lost case and the same will be refunded to me on an earliest. But again i called the infibeam on 28/06/15 regarding the lost...
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shihas06
from Kollam, Kerala
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Shipment Delay

Address:Bangalore, Karnataka

I have ordered one smartwatch from infibeam.com last week(22june), they told me that it will get shipped within 24hours..still now there is no sign of shipping.i contacted the customer service they didnt pickup my call and didnt reply to my email.order id is 16269706 . If we check the product buying page its showing that it will get shipped within 24hours....
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dharm vishwakarma
from Mumbai, Maharashtra
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full detail my order

Address:Mathura, Uttar Pradesh

sir, i have only my order invoices no. KT[protected]. its order name in amit. so please provide my all detail for a economical purpose. so please send my detail in my email id dharmendra.[protected]@gmail.com sir, kindly send my request please solve. thanking you...
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Krishanu Mukherjee
from Muragacha, West Bengal
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they are not replying to any of my mail.

Address:Kolkata, West Bengal

on 15 th june i ordered some items from this website, Order ID # 16039710, among which two bed sheets were just worst at their quality, they have spots all over the place, have a bad odor and many more problem. For these reasons i wanted my money back as refund policy, i sent them the picture of the products, but i never got any proper response from them till now. i want my money back. i wrote them twice, i don't got any reply from their...
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