Claimed

Infibeam Complaints & Reviews

1.9
Last updated Jun 15, 2021
Complaints 744
Resolved
282
Unresolved
462
Quick Links
Statistics
Share
Contacts

File a complaint to Infibeam

Having problems with Infibeam?

File a complaint and get it resolved by Infibeam customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Infibeam
Customer Service Contacts

Infibeam Phone Numbers

Phone
+91 79 4026 0260
25
36
+91 79 6777 8777
12
24
+1 425 279 3741
4
15

Infibeam Website

Infibeam Head Office Address

9th Floor, A-Wing, Gopal Palace, Nehrunagar
Ahmedabad
Ahmedabad District
Gujarat
India
380015

Infibeam reviews & complaints page 14

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
priyesh ashar
from Delhi, Delhi
Report
Copy

Not yet shipped

Address:Mumbai City, Maharashtra

KIndly take some serious action regarding the seller i have booked my order and my order id is : Your Order ID : 16111945 was on[protected]. I thought thought order might get delivered before 21-07-15 as it is a city. I am shocked to see on that date too it was not shipped and i was making a follow up with the customer care every time when i call them they inform it is delayed from 16-07 to till date 26-07 it is not yet shipped. I need the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
priyeshashar
from Delhi, Delhi
Report
Copy

Order is not yet shipped

Address:Mumbai City, Maharashtra

KIndly take some serious action regarding the seller i have booked my order and my order id is : Your Order ID : 16111945 was on[protected]. I thought thought order might get delivered before 21-07-15 as it is a city. I am shocked to see on that date too it was not shipped and i was making a follow up with the customer care every time when i call them they inform it is delayed from 16-07 to till date 26-07 it is not yet shipped. I need the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
JITHIN ABRAHAM
from Vepagunta, Andhra Pradesh
Report
Copy

Bought one Non stick cookware from Infibeam - Got a damaged product.

I Bought one irali non stick cookware from infibeam . The product recieved had manufacturing defects like bubbles in coating + dents. Photos were sent to customer care. But found the site was one irresponsible one.. which didnt care to replace a faulty service. So never ever buy anything from such online shopping site unless you have time n money to waste....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Ganesh C S
from Chennai, Tamil Nadu
Report
Copy

No delivery just holding money

Ref: sub-order id 25652810. I ordered tablet on 19th June making full payment. It was supposed to be shipped in 2-3 days. However, even after 5 days (as of today 24th June) shipment processing has not been done. When contacted there is no responsibility shown by the company for the lapse on their side. When I went for cancellation, they say I have to wait for 2 days for cancellation of order and 5-7 days for refund. With instant payment...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
asif vahora
from Anand, Gujarat
Report
Copy

Delay in Shipping

Address:Anand, Gujarat

I purchased mobile in infibeam using debit card on 15 June and I got product ID 16082949 and it was supposed to be shipped within two days just like any other website normally ship at most in two days. However, Infibeam did not ship and later I was tired calling to their customer care who would say issue would be solved in 48 hours. However, later I wrote to them that in case they have issue with color which was already available when I choose...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
AMAN100
from Dimapur, Assam
Report
Copy

infibeam selling damaged product

Address:Cuttack, Odisha

I ordered Intex IT -880S 2.1 multimedia speakers order no[protected], inv no-DT[protected] Amount Paid: Rs. 707/- through from Infibeam on 8th June 2015 and it delivered on 12th June 2015. When I opened up I found that it's two speakers are damaged. I register my complaint on flipkart on 12 June 2015. From same day Infibeam give only oral commitment to resolve my issue. Still they did not take any physical action to solve my issue.Please...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
S.S. YADAV
from Hyderabad, Telangana
Report
Copy

Foulty order not replacing

Address:Gautam Buddh Nagar, Uttar Pradesh

I have bought a Lenovo P70 from infibeam.com on 6th may 2015 and got delivered it on 8th may 2015 in evening. On 9th May 2015 i fund that the phone Battery is not giving proper backup and headphone is not working and also one speaker which remains at downside in this model not working. I used to complaint it to them via phone call. They said please send us Images of package and phone. After 2 or 3 days they said like you need to take DOA...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
mithunraj1210
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding the refund of cancelled item

Address:Kozhikode, Kerala

I had placed an order for American Tourister Backpack worth Rs1000 from infibeam. After one week they informed that product is out of stock & I had to cancel the order. I had made the payment through mobikwik only for which I added money to the wallet. While cancelling I informed them that I need the money back in my bank a/c since I wont be using the wallet again. But they are not refunding the amount to my bank account....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
pankajKP
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Useless products and the Company

Address:Ahmedabad, Gujarat

I placed an Order for Jeggings (Order ID:[protected] and was sent a small size. On asking for a refund or replacement, the company asked for 20% of the price paid which is as per their standards (and not industry standards!!) I dont see they have a proper service and proper products. I wont suggest to buy from them going ahead. They fool their customers!!...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Varun Khosla
from Merta, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order #101482

Address:New Delhi, Delhi

Greeting, I had ordered a Refrigerator PRO 465 ELT 3S ALPHA STEEL -Alpha Steel on 3rd of June, I had already made and payment of rs 42446. Since then i was keep on calling your team or department, but haven't got any satisfactory answer on that. I am really very frustrated with the service of whirlpool, Please let me know you guys able to deliver the order or not, or I have to raise this to the consumer court. Thanks, Varun...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
amulyad2
from Bhubaneshwar, Odisha
Report
Copy

Non-delivery of infibeam order no.15871076

Address:New Delhi, Delhi

Sir, I had ordered one SONY SA-D100 4.1 channel speaker vide order no.15871076 on 28.05.2015 and its cost has already been paid on the same date. The said order has also been shipped on 01.06.2015 vide sub order id no.25279191. But the said article has not yet been delivered at its destination. Therefore, I request to look into the matter and necessary steps may kindly be taken at this end and obliged. Thanking you. AMULYA KUMAR DAS QRS....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sshar
from Bengaluru, Karnataka
Report
Copy

Cheaters!!! Order not delivered and money not refunded

Address:Bangalore, Karnataka

I ordered a product on 21st May, 2015. The product was not delivered till 6th June, 2015. After that I cancelled my order they said that they will refund the money once the product reaches back to them..Which I doubt is ever going to happen...Becoz they cud not even get it delivered to my address in bangalore. Order Id: 15801854...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
Address:Pune, Maharashtra

Hello i have purchased iphone case from Infibeam not directly from i search on there site and found product but instead of buy option there was button called buy from seller site. it went omezzle.com. order place on 19/05/15 but after that no response from call many time to infibeam and omezzle. the number mention on omezzle. is belong Pravin Rana he told that his personal number i called many time to infibeam and asking why they are supporting...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
arvind_prasher
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud Company

Address:Faridabad, Haryana

Hello, I have ordered two things through Infibeam on prepaid basis. They had delivered one packet through one courier company and another packet is still pending for delivery from last 3 months. I am chasing supplier a lot for this delivery and they have simply sent a mail that as per their courier partner material is delivered at your address. I checked with courier company and as per them they had misplaced courier packet. I asked for...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
gchandru1990
from Pune, Maharashtra
Report
Copy

Consignment not delivered after getting payment

Address:Coimbatore, Tamil Nadu

Dear sir, I book micromax canvas juice 2 mobile on infibeam.com on 01 jun 2015, they gave me a dtdc docket no for tracking on 02 jun 2015, i try on dtdc tracking website, It was already delivered consignment number The docket no's consignment was booked on 09 may 2015 and delivered on 11 may 2015, I talked about this to infibeam customer care on 02 jun 2015, they said we wrongly update the consignment we will update this within 24...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jay Deep P.
from Bengaluru, Karnataka
Report
Copy

AMOUNT STILL NO REFUND Order on 02 Feb, 2015

Order ID # 14613971 Sub Order ID : 23920834 Ordered on 02 Feb, 2015 IBDELMAH[protected] Total Paid : RS 317 We have created a return merchandise authorization with reference ID 27208 for following items as per your request. These items were ordered as part of order ID 14613971. But still the courier trying to deliver but not accepted so returned Now they are informing that the item is still not received by them so its my fault...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
aapaarindia
from Kolkata, West Bengal
Report
Copy

Faulty product's refund not got yet

Address:Kolkata, West Bengal

Dear Sir/Madam, On 7th May 2015 i placed an order of Samsung DVD player at www.infibeam.com and paid Rs. 2349/- thru internet banking. On 11th May we got the product but on 12th May i put request for reverse pick up or return which has been completed on 21st May with lot of follow ups and requests. Now since 21st May i am not getting my money back from them while almost daily i am asking them to do so. They are not giving me the refund and...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jozeph
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non receipt of shipment

Order placed 6th May, Order Shipped 17th and DTDC claiming delivery 23rd. Placed order for a Nikon Cool pix for Rs.15, 949 and fully paid online. ID proof and Form Form 16 was asked for and forwarded in couple of days. Shipment was delayed and finally DTDC claims that the shipment was delivered on 23rd. As I was tracking the item, I raised the complaint on the same day. Even after numerous emails and phone calls, the reply is they are...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vinay chiku
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Offline delivery made to Online delivery without request

Address:Bangalore, Karnataka

I had ordered Dominos Pizza vouchers worth 500rs to be gifted for my friend but instead after 15+ days they send me the vouchers to my mail. I didn't lose any money but I strongly oppose the way they functioned. Between the wait time I tried to cancel my order twice which I didn't receive any response. It feels like I paid money to receive a gift myself instead of sending to my friend. My concerns are these: 1: Do deliver to person...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Bangalore, Karnataka

I purchased the Samsung Diet 22T cooler from Infibeam online. I received the product on 13th April, 2015 at 1600 hrs. I opened the parcel @ 2230 hrs, found that there was no remote in the parcel. Having the remote was my foremost criteria. Before placing the order for the cooler, I called up and spoke to the customer care executive that whether the remote will be there in the product or not. He assured me Yes, I will get the remote too. The...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy