Infibeam Complaints & Reviews

Infibeam.com — Wrong product of lesser cost delivered 1 Review So somnath960 on Jan 16, 2016 Add a Comment Mark as Resolved I have ordered one Philips home theatre model no HD1510/94. I received item on 06/01/2016 after complain to this forum. When I called Philips technician for setting up the item, he shown me that it is wrong product of less price. Now when I have called the customer care they are telling that it is too late....

I have ordered one Philips home theatre model no HD1510/94. I received item on 06/01/2016 after complain to this forum. When I called Philips technician for setting up the item, he shown me that it is wrong product of less price. Now when I have called the customer care they are telling that it is too late....

I paid Rs 5712 on 12-jan-2016 for a speaker system @ Infibeam.
Yesterday[protected] I have requested for cancellation, but they are not canceling my order.
I did paid the money in advance and I needed a refund as fast as possible, but they are asking for 8 to 21 days for refund . that's after canceling the order .
Why this much delay .
Usually in amazon we are able to cancel an order in sesninds and will...

Myself satyavir singh polast made payment through debit card of your bank on 02 dec2015 of rs10444/-and payment was deducted.On15 Dec I cancelled my order and they say that we have not captured your money yet. They asked me to contact customer care center with following details. Merchant ID:4494, amount:10044, Authorised Code:928969.my ac.no is [protected].pls help me reimburse my money.my email is [protected]@yahoo.com.my phone no-[protected]...

Date of incident: 23/12/2015 order ids: in the subject line these guys charged my card. threw an error on their website that the payment failed. then sent me an email that the transaction is declined. post which did not bother to cancel my order on my request. went ahead and sent another mail that the tablets wil be dispatched. and then cancelled my order without any refund. when we call up custoemr care, lady by the name of Avni has answerd...

My complaint is that if you didn't have silver colour in stock than you shouldn't have accepted the order and the payment.How can you sell something which you don't have in stock.This is not acceptable.Your shipment date in the order confirmation was written as 1st Jan 2016.I want you to ship my order immediately.Order No:17596187 Dt:Dec 29, 2015 Product:Apple iPhone 5S Silver 16 GB. Name:Rajnish Agrawal Mob No.:[protected]...

I ordered LG G4 Stylus "BLACK" on 28th December 2015. On that day the mobile phone was in stock till now also(2 Jan 2016). I was eager to get this product. But, a vulgarizes would be there I haven't thought: On product page It says the products ships in 1-2 days and while ordering it says Expected Date till 2 Jan 2016 And while tracking my order from 28th exact or approx date is vacant. And recently on 1st Jan 2016 I called to infibeam...

I ordered HP Load Runner book for 1500rs. When i received the book that didnt contain any relevant information about the automation tool which was mentioned in the description of the product. When i received the book immediately requested for return i mailed my problem even called to customer care they said they will try for return and will let me know then after a week they refused to do so because they only provide return facility only...

My order tablet display not working.I am tablet send .infibeam received.I am 50day dealy .I am complaint customer care .my mony refund infibeam customer care. my mony quickly my account .account details sent...

Hallo sir aab tak muje mera printer nahi mila kya chal kya raha rahi aab 20 din ho gaye yetna let kar rahe ho aur aap ne kaha tha 3 te 4 din lagenage aab 20 din ho gaye . Your shipment service is bad muje mera paracel chaye jalad......

I have purchased one Philips home theatre through my credit card on 22/12/2015. They have confirmed me the order. After one day they asked me the photocopy of my credit card and after receiving that one next day they asked for photo I'd proof. I provide them my voter card. Now there is no order in the infibeam site and they are telling it will take another two days for shipment. I don't know whether they will provide me the item in serviceable...

Order : 16953164. Sub Order[protected]. Order Date: Oct 4, 2015. I received a call from Infibeam on 16th October informing me that the order was cancelled because the product ordered was not available. The points deducted from my citibank account has not been credited even after 60 days. I contacted my bank and they have confirmed that the refund has not been processed. I called infibeam but the call was disconnected by them. KUMAR CHETRY...

This is regarding the product Order Id 26999483, i would like to discuss some issues happened with INFIBEAM customer care executives. I requested for Product Return as i received the order in manufacture defect, Its totally not working. Received faulty non working product. i received call from customer care executive on 18th december night 7pm. They advised me to take the product to PHILIPS service centre and to inspect the product....

Order Id[protected]Suborder Id[protected] I have received faulty Electrolux convection Microwave and cookit on 2nd Dec. I have been following up for refund but company has delayed it and not sure what will be final outcome. I m really frustrated with the response and delay. Could you help me in this. Hari Hari.[protected]@gmail.com...

Ref Order ID: 17022089, Oct 12th, 2015 I've placed my order by online payment option in www.infibeam.com. Oct 22nd I've received the order, then only I knew that product is not in working condition. I sent mail regarding this on Oct 24th. They replied on Oct 29th with return form. They received the item at thier warehouse by Nov 10. But they didnt refund the money yet....

Order : 16953164. Sub Order[protected]. Order Date: Oct 4, 2015. I received a call from Infibeam on 16th October informing me that the order was cancelled because the product ordered was not available. The points deducted from my citibank account has not been credited even after 60 days. I contacted my bank and they have confirmed that the refund has not been processed. I called infibeam but the call was disconnected by them. KUMAR...

I ordered Kiran s IBPS Specialist Officers I. T. Officer My Order ID is # 17445503, , i ordered this book on (7.12.15) and till it is in pending status worst courier service delhivery i don't know why do you people always prefer this worst courier service i am totally fed up because of you irresponsible guys I have exam on this month so deliver this book as soon as possible if you are not interest to deliver just frankly tell we are not interested...

I have ordered clutch from this site on 20th october 2015, which is not yet delivered. They have shipped my product on 13th nov 2015 when i have launched complaint against it.The DTDC courier id that they have provided is invalid.It shows no consignment detail available. Now, they tell the product is delivered but it has not reached to my home.For a long time I am asking about my order but no convincing answer is given.Also, I have asked...

Guys please do not buy any electronic goods from or large appliances from these peoples. I had bought Samsung printer and AUX Cable from infibeam. When i got the product i found AUX cable inside the printer box and their is no printer toner and power cord of the printer inside the box. When i had filed complaint to customer care they asked me to wait and after 9 days they came with the conclusion that they will provide me Rs.200 as a compensation....

Order no[protected]
I sent my first mail regarding this issue on 6th November and since then I have been calling and mailing their customer care on a regular basis.
25 days have passed today and the issue is still not resolved.

Infibeam has one ofe the most useless and lazy customer service. They provide no update on complaint ever.
ACCORDING TO THEM they have sent me cashback coupons twice- once on 8th...