Infibeam Complaints & Reviews

Wrong product delivery status displayed on infibeam website, shown delivered though it is not delivered.Customer services is pathetic not responding to emails and calls. .Product details are as follows :Order : 14875647 1 of XOLO OMEGA 5.5[BLACK]...

I placed a order of Hitachi air conditioner on dated 31march and payment is been made on that time but till now I haven't received my product yet as some times back Gati courier called me that ur order will not be delivered at my location but my area pin is applicable for delivery so as of now I didn't get my product I called several time to call center....

I have purchased a LG Vacuum Cleaner on 18/02/2015 from Infibeam with order no.[protected]sub-order id.[protected]. They updated the ordre status as shipped with gati courier with docket no.[protected]. But it has not been delivered and showing wrong and contradictory statements in shipment status. I have contacted infibeam several times via phone and email. But they are not showing any interest to resolve the issue. I insisted to cancel this...

I order three books from infibeam website having order no.[protected] in three books two books(industrial sociology and analog and digital electronics) are ok but third book named "network synthesis and analysis" having different syllabus which i need. Please change my book and send another book "network synthesis and analysis" as per uptu syllabus. i am attaching "network synthesis and analysis" syllabus which i need. Rgds, Raja mobile...

actually i order a goods by urs website and it was getting so late that lastly i have t cancel the order. after cancelling the order when i talked to your representative they behaved very badly not the lower level representative but your team leader even having after some word without giving the solution he cut the call my order id:[protected] todays complain id:-114822...

This is to inform you that The Parcel has been taken back by the Courier Company "The Professional Couriers" today by the same person who delivered to Security Person of Bank Office at : Q S Road, Kollam Ho, Kollam - 691001, Opp. Craven School +(91)-[protected] ([protected]@tpcglobe.in)Please intimate if you receive the same and request to refund the amount asap. How can it be after 27 days you don't receive the same...

Dear Infibeam, I was very excited to purchase your product, but my experience has turned out very poorly. I'm writing to express my dissatisfaction with your product in hopes you can help remedy the situation. Below is the description: I ordered an Apple iPad Mini with Retina Display Wifi, silver, 32 GB with order-id 14985829 on[protected]. Before ordering the product I confirmed from Infibeam customer support person, after getting assurance...

This is with reference to my purchased ID No: 13102181dtd:[protected] and order ID no: 2261741 from Infibeam online shopping for 1no kitchen pro roti maker multi colour . This roti maker was shipped via Infibeam logistic with taking code IBDELMAH 709350AF59 and received by me on 29.05.2014. After opening the box it was found that the Thermostat ofthe Roti maker was not working and there was no control on temperature. The issue was immediately...

I purchase 2 mobile form infibeam.com Rs. my order 24 days of booked in they infibeam.com site My order no 14816843, order date 26.02.15, order amount Rs.7598, i call u infibeam customer care They are advise to me service not available your courier area (Chettupattu) order return to warehouse refund money but warehouse received on mar 7th in infibeam site (track code : IBDELMAH934310EDE5) but money not given and five times call at infibeam...

i have ordered for an engineering book on urgency for my exam. But it took more than 40 days. Still the status is showing as it is in Gurgaon past 36 days . There is no proper response from Customer care also.Not updating the status.Need immediate action by the higher authority...

I ORDER A LG 32" LED TV ON THE 30TH JAN 2015 FULL PAYMENT FOR THE PRODUCT WAS MADE THROUGH NET BANKING, PROMISSED DELIVERY DATE WAS 07/02/2015, THE PRODUCT IS YET TO BE SHIPPED, TODAY 14TH MARCH BUT TILL IT NOT DELIVERED, EVEN THEY ARE NOT SHOWING TRACKING OF MY PRODUCT, I CONTACT INFIBEAM CUSTOMER CARE MORE THAN SIX TIMES, BUT THEY ARE NOT GIVING SATISFACTORY ANSWER. ORDER DETAILS:- ORDER ID[protected] ORDER DATE - 30/01/2015 AMOUNT...

I ordered a Lumia 930 on the 5th of March. Full payment for the product was made. Promised delivery date was the 11th of March. The phone is yet to be shipped. . Today is the 12th of march. Complaints about the same are ignored, fall on deaf ears. Customer service is terrible. How does one hold the company accountable?...

My name is viswanadh, i ordered sandisk cruser blade 8GB combo pendrives on Jan 31.since i have given 4 complaints to infibeam...but no response, 1 month over i have not received ur product till now.My order id:14598688. kindly deliver my order that can ii order more products and also take a feeedback from customer for develop ur online business...

I have made a purchase of 1 of Oleva Ladies Pu Leather Clutch Bag, pink from infibeam website on 1st february 2015., my order no. is :14602332 Feb 1, 2015. which was suppose to be delivered on 6th feb 2015, at the time I bought It I made a full advance payment, After 15 days i didn't get my item. i cancelled the item on 16th feb 2015. till date i didn't get my money, amount is Rs.539/-. They are not entertaining and every time...

I have ordered general science book on 3rd february and its expected delivery date was 9th feb but even after 18th feb i haven't got it.when i call to customer service of infibeam they just always makes excuses and says that it will be delivered within 24 to 48 hours but it doesn't and these peoples are even makes excuses when i ask for refund, so kindly resolve my problem...

Hi, My name is Karnan s, my order number is: 14671277. Which is 1ton LG Air-condition. It is booked on 9 feb 2015. During the booking it has shown the delivery date would be within 5working days . But more than I week passed, it’s not even send for shipping. Estimated shipping date also gone. By when I can get it?? Karnan [protected]...

Hi Team, I had ordered for a book 'Kimball R, “The Data Warehouse Toolkit”, John Wiley, 2nd Ed., 2002.' Sunday (8th Feb, 2015).It was supposed to be delivered in my address by 13th Feb, 2015(Friday).I received message in my cell no that the book has already been delivered to some person name 'Cantu' and not to me.which I came to know after having conversation with your customer care team. I didn't even receive any call from the delivery...

Last Monday i.e. on 2nd Feb 2015, I received my product (Dell New Entry Level 15.6 Inch Laptop Backpack) from Infiebeam. As soon i opened the box, i found that the product is damaged. On one side of the bag's rim, the stitching is damaged (~2 Inch), there is a hole and the cloth has come out. This bag is not in a usable condition. So i requested them to either exhange the product or refund my money back. They then asked me to send pics...

Hi, I had made a mistake of shopping with Infibeam for a Tab. After the getting the delivery I realised the device features were not what I had expected and decided to return the tab to Infibeam. I called up Infibeam and informed them of the issue and they agreed to return it and asked me to pack the tab and wait for their call as they have arranged for the pick up. After waiting for 2 days I called them up again and this time they said...

The details of my order to Infibeam.com is being stated below- =Order details= Product Title :- HCL V3 ME Connect Tablet (4GB) Silver Order ID :- 14285916 Suborder ID :- 23556327 Order Date :- 02.01.2015 Quantity :- 01 =Delivery details= Reference No. :- [protected] Invoice No :- DT[protected] Invoice Date :- 05.01.2015 TIN No. :- [protected] CST TIN No. :- [protected] Payment Type :- Cash On Delivery Courier...