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Infibeam Complaints & Reviews

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Last updated Jun 15, 2021
Complaints 744
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Infibeam reviews & complaints page 17

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M
ManojPaul
from Bengaluru, Karnataka
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ORDER NO 14325094 DT 06 .01.2015 SONY HOME THEATRE 5.1Ch DAV-DZ350 BLACK

Address:Kolkata, West Bengal

I placed an order on Infibeam no 14325094 for one SONY HOME THEATRE 5.1Ch DAV-DZ350 BLACK on 6thJanuary 2015.The material has not yet been delivered to me till 4.45PM today Jan.29th 2015.Delivery address is as follows: Manoj Paul "SUNNY SEASONS" Flat-4B, Block-4 Ramchandrapur, (Near Kamal Gazi More) PO Narendrapur Kolkata 700103 I have paid full amount in advance with assurance from Infibeam that material will be delivered within...
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M
mrami93
from Mumbai, Maharashtra
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Infibeam - No refund waiting for last 6 months

Address:Pune, Maharashtra

The worst support i have ever had! I ordered the book and found one of them is misprinted and requested for return and they advised me, please return the book and whenever you buy new one please make the COD we will manage the amount on next purchase comments as follow "In regards to your concern for refund, we request you to kindly place a cash on delivery order on our site.We will apply the balance amount on your purchase from our end.Please...
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R
ravinderlehal
from Hyderabad, Telangana
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order ID : 14076000 received damaged product

Address:Fatehgarh Sahib, Punjab

i ordered infibeam a Padmini MAGIC Juicer Mixer Grinder dated 12.12.14. i got my product deliver on date 22.12.14 and same day i raised the complaint of damage product. from that day i am waiting for a resolution, i am calling infibeam care daily but no response from them. they are such a useless persons. now almost a mont is going to be over, but they are still sleeping....
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Address:Indore, Madhya Pradesh

Hi This is regrading Order ID : 13799530 for Samsung ML 3310D Duplex Mono Laser Printer, multicolor + free Samsung backpack worth Rs.1599. The product under order ID :[protected]sub order ID:[protected] had been shipped on Oct. 27, 2014 and It was delivered to me on Nov. 04, 2014. But I have not received till date free Samsung backpack worth Rs.1599 which was to be dispatched for above Order ID. Then I had several times...
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R
rajkamat
from Cavelossim, Goa
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defective product

Address:North Goa, Goa

I had placed on order for VOX FH-15 portable fan with 2000w heater, order No. 14091041 with infibeam. I received this product on 27th Dec' 14 in defective condition though outside packing seemed to be intact. The product makes rattling sound as if something is loose inside (probably the motor of blower). When I plugged & switched the product ON, the blower does not work. I immediately contacted helpline & was advised to take photographs...
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J
junuNGT
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product not Shipped

Address:Kasaragod, Kerala

Hi, My name is Junaid, I made a purchase from infibeam.com on 28-12-14 which was promised to be shipped on 1-1-15. Its been 10 days since the purchase and the product is not shipped yet. Everytime i send a mail to the infibeam customer service, all I get is some false promises. They do not even respond with the reason for the delay. my purchase ID is 14228357 i kindly request you to solve this issue. Thank You...
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T
tamprav
from Bangalore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Infibeam cheating consumers with wrong description and not refunding money on product return

Address:Bangalore, Karnataka

The worst mistake of my life I made was to buy a backpack from Infibeam which they claimed to be Targus bag (MRP 1999 and selling price 299). Link here http://www.infibeam.com/Computers_Accessories/dell-new-entry-backpack-15-6-inch/P-CA-A-Dell-ONB194AP-IN... The product id is 14064693. I received product which was no where near the description. It was a cheap fake imitation of the actual backpack. So i requested a return. The product...
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ت
تنزیل احمد ڈار
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Not delivery my product

Address:Pauri Garhwal, Uttarakhand

dear sir/Madam I ordered a new 2gb memory card from infibeam website on december 8 but which was not delivered my order no. is 23268611 i called them many times but none of them solve my problem i request to yourself please solve my problem if you need to contact me you can reach me on [protected]...
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D
DhaneshNair
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

When Infibeam turns out to be a pain everytime

Address:Thiruvananthapuram, Kerala

I had to depend on irresponsible company to claim my points. Though this is the nth delivery delay, this time it has crossed all its borders. I booked a mobile phone and yesterday was the last promising delivery date. When i track the consignment it is not showing any data in it. When i called Infibeam, they are saying it is still in Delhi. When i expressed by anger, they said the courier number is wrong and they are not able to track. Only...
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A
APRASAD029
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Infibeam.com - Delayed shippment - (Cheaters)

Address:Bangalore, Karnataka

Dear All, Order Id : 14105138, I booked some book which was supposed to be shipped by 24-Dec-2014 and delivered by 26-Dec-2014 but as of today 29-Dec-2014 the book is not properly shipped yet. The delivery of Infibeam Product is pathetic. There was no intimation from their end proactively about the delay in dispatching till I contacted them. Customer Care worst of any online Shopping. Horrible Service from Infibeam. Will delete my...
+2 photos
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A
Amit Awekar
from Delhi, Delhi
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No product delivered. No refund. Total cheating

Address:Kamrup Metropolitan, Assam

My order id is 13988384. Ordered a room heater on 2nd December, 2014. After 26 days, the product is not yet delivered. We had to purchase another room heater to face the December winter here in Assam. Worse part is that Infibeam is not even ready to return my money. Everyday I keep on calling their customer care and talk with a new random person. Every time they promise to deliver the product in next 24 hours and nothing ever happens. Infibeam...
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P
pknppsn
from Hyderabad, Telangana
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No Replacement or No Full Refund for a Wrong Product

Address:Hyderabad, Andhra Pradesh

Infibeam.com is the worst online shopping in terms of customer satisfaction. I asked for a replacement for a product, but they said that they can't replace it and they didn't credited my full amount. They deducted some amount and sent partial amount to me. When I contacted them again, there is no proper response. Cheating Online Shopping......
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V
vinukbernard
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delayed my shipment

Purchase Id :14064140... I ordered a sunglases from infibeam.com on 12th december 2014... It was to be delivered on 22nd december 2014...my shipment is not delivered yet so i called their customer care and they don't know anything about the status of my shipment...after 2days got a email that my shipment is expected to shipped on 26th december... No follow up regarding my order yet......
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E
eskaybabu
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delay in getting product

Address:Bangalore, Karnataka

Order 14096237 was placed by me on 15 Dec 2014 after making 100% upfront payment. The product was XOLO Opus3 mobile phone. I was tracking the shipment almost every day. For reasons best known to them, the product has not been delivered to me till the end of 6th day. There was no intimation from their end proactively about the delay in despatching till I contacted them. They wasted the whole day & called up in the evening just to say that...
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Nagaraja Ramachandra
from Changanacheri, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of amount

Address:Chennai, Tamil Nadu

Hi All, Bad experience with Infibeam and never ever order from them. The quality of product is also very bad. I was ordering an item thru Infibeam and after the payment got debited from my account, the order did not process successfully. Hence, called up the customer care and I was informed to order the item once again and the second order got placed successfully. The customer care told me to provide the bank transaction number for...
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S
shaileshpandey
from Gurgaon, Haryana
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Phone is missing from the box.

Address:New Delhi, Delhi

Hi Team, My Order Id is 14019256. We have ordered an Asus ZenFone 5 Black 8 GB. We received the packet today, but when opened the packet contains only Invoice and the Phone is missing from the box. I have registered a complain by calling to the customer care number on (+[protected]. Complaint number is - 154851 My contact no.: [protected]...
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S
shyam789
from Chennai, Tamil Nadu
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No refund waiting for last 3 months

Address:Chennai, Tamil Nadu

I have ordered a LG TV 3months back and waited for one month for deliver which supposed to be delivered with in a week time as per the site, cancelled the product and still waiting for refund after 3 months . No response from Infibeam, when i called, the same response " we will escalate to concern team and get back to you with in 24 hours....
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B
bajajhiteshster
from Pune, Maharashtra
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Infibeam - Bad Bad Bad Experience!!!

Address:Ahmedabad, Gujarat

Ordered ASUS Zenfone 5 with Infibeam on 11th December, 2014 and It was supposed to be shipped on 13th December, as I required phone at the earliest, I shoot them email that please ship the order on 12th December or earliest, I even told them I can collect it from their office it possible.(As I live in same city as infibeam is base on(Ahmedabad)). I didn't received any response from them on this mail. After 13th, when I checked my dashboard...
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S
Syed Azwar
from Chennai, Tamil Nadu
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taking too much time to process the order

Address:Chennai, Tamil Nadu

Nov 27, 2014 10:13:09 AM Your Order Has Been Approved For Processing Nov 27, 2014 10:09:23 AM Your Order Has Been Placed Successfully Till now I am not getting proper response I repeatedly mail them and spoke with them but still they are not respond me...
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B.S.Handa
from Jalandhar, Punjab
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

reg. mobile purchase through your site

I have purchased a mobile beyond 67 Purchased Id 12565079 Tin No. [protected] Invoice date 06 feb. 2014 through your site. But this mobile give some problems after some months. I have sent this mobile two times in Chandigarh smart service centre. But problem did not solve and sent back as it is. I have complaint infibeam company. He promised that your problem will be solved soon. But not reply has received from infibeam company....
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