Infibeam Complaints & Reviews

i had ordered mobile phone xolo play 8x1100 on 2nd october with order id13670102 worth Rs13, 300 and on 3rd october i had ordered another mobile phone lenovo S850 with order id 13673335 worth Rs 13, 769 thinking that it will come for sure as i had contacted them before ordering and they guaranteed us that it will be delivered by any means. I have contacted the customer care service many times.They assured me that they will ship my items in...

I ordered a tablet on Sep-11 as a present for my Mom for her birthday on Sep-25. I got it delivered on Sep-13 and was shocked when I opened the package because you guys sent me a old tablet with lot of scratches at the back. I raised a return request the next day and did not get any response from you guys other than asking for photos of the item. I followed up multiple times and finally some one called me couple of weeks after that...

I made the mistake or ordering an iPhone 6 Plus on infibeam website vide order No 13794249 on 22nd Oct. I was cheated by the website as firstly they did not ship the order on same day as promised, then on 24th they told me that the we are about to shipt the Phone whwn the tracking details is updated the tracking id is given wrong. Today is 26th and the order is still stuck and in dont know where. infibeam never bothered to reply my query...

more than 2 months i called infibeam customer care and talk also sent many mails. but still no one solve my problem, always said wait for 1 day.more than 2 months no one ll come and repick that damaged product so i spent 60 rs to ship back that item. they received the damaged item, more than 15th days still they told wait for some time to process. how many times and how many days i am going to wait i dont know. today also i called infibeam...

Hello Everybody Please be aware of Infibeam. They have a return policy if 72 hours only as compared to other online etailers. They do not mention their return policy anywhere on their website while buying their products. They sold me a defective product worth thousands and are not ready to replace it, forget about the return after 4 days. They will also not register your complaint if you contact them within 72 hours....

I bought few things first time from Infibeam and made a big mistake. Ordered a phone, which never get delivered and there is always one response that we are investigating, give us some time. They redeemed me for one more item, never showed my money in any of the voucher. So ultimately I do not think I will ever get my money back..Guys please do not order ever ever from them..!!...

Order no. 13678201 Dear Customer care, Geeta dIamond Square 44 Pcs Melamine Dinner Set LE-GDS-006, multicolor has been recieved to me with following missing items 1) 1 Donga base 2) 1 Donga Lid 3) 1 Rice plate damgaed. Complaints has been done & even photos are mailed.After calling customer care he told you will get a call within 72 hrs. But 144hrs passed I have not got a call.Kindly resolve my problem within 24hrs...

I made the mistake or ordering an iPhone 6 Plus Silver Colour on infibeam website vide order No 13734694 on 14th Oct. I was cheated by the website as firstly they did not ship the order on 17th Oct as promised, then on 18th they told me that the colour I ordered was not available and so left me with no option but to change my choice. After that they confirmed delivery at Chandigarh on 20th Oct, which again never materialised. Today is 21st...

Dear sir this is alok kumar . working in infibeam.com. but company deduct my salary without any information. when i have ask about it then i haven't found any type of resolution. then i had complaint to labour court but till not found any tipes of resulution . and now company remove from job (because i have complaint against company). company deduct my salary 32000 and now i am on the road . my all family dependent upon me . but now we are...

HELLO SIR, I HAVE BEEN CALLING INFIBEAM REGURLARLY THAT I HAVENT RECIVED THE BOOKS. I HAD ISSUED THE BOOKS IN MONTH OF JUNE BUT THERE IS NO RESPONSE, PLEASE LET ME KNOW THE PROGRESS TO CANCEL THE ORDER .EVEN THE TELEPHONIC CONVERSTATION IS NOT UPTO MARK . PURCHASE ORDER:13250155. ADITI CHANDUKA (DARUKA) SHREE MAA KUTIR, PURI, ODISHA. TWO MAGZINE WERE ORDERED: SOCIETY INTERIOR INSIDE OUTSIDE...

This is the second time I placed an order from infibeam and they have not shipped the product after one week. I understood their trick. Suppose their are 50000 orders of Rs 1000 each in a month. Now, the company delivers the product after 15 days. So, total amount 50000x1000= Rs 5, 00, 00, 000 (5 crore). The interest on unsecured loan is minimum 24% in open market. Thus, the total interest earning for 15 days is Rs 4, 93, 150. So, now,...

I called on 9th 10th and 13th of october they said they (customer service on phone ) will arrange call back with escalate team still now i didn't got any call . and complaint no. 112384 Order : 12766361, DGB Laptop Battery not working., i bought 19th march 2014., one year warrenty it is in under warrenty . I find out in hyderabad there is no service center for dgb laptop battery . it is already 7 days since i complaint about this...

on[protected] i brought 32"LED olg TV order no..13708041 stil now I have not received shipping sms..pls try to understand I m middle class family..on 25/10 my daughter marriage ceremony..pls pls delivered my product as soon as possible......

I had ordered three diyas (Order No:ID:[protected]. These were available at a Magic box price of Rs.200/-. The advertised Dimension in cm was 21*10*21 (see http://www.infibeam.com/Gifts/aapno-rajasthan-traditional-gel-filled-big-diya/P-gift-[protected]-cat-z....⇄ I received them yesterday with MPR blackened. When I carefully removed the black pen mark, the label says that these Diyas are model no: DH-2B with MRP of only Rs.135/-. Further...

I ordered the well-known scholarly book ‘Hamlet’s Mill’ by Giorgio De Santillana from Infibeam for Rs 1409 (including sourcing fee. the book appears second on the list when you search for the title on infibeam.com). I was shocked to receive instead a badly printed, slim collection of Wikipedia articles (including one on the original book – Hamlet’s Mill) by Jesse Russell and Ronald Cohn, published by Bookvika Publishing. After...

On 05/09/2014 vide order id:13583048 from infibeam.com I purchased a Strontium 8GB memory card. Till date the product is not received, neither the refund. Due to web tracking I came to know that the product has returned back to its origin without being delivered to me and and when I asked about the reason to infibeam; they said that I was not present at the address given. but I am to tell you that is a false statement from their part; as...

I have ordered a Samsung Printer (Order #[protected] through Infibeam. The order was made on 15/9/14 and the shipping date informed was 18/9/2014. The product is not yet shipped after 1 week. I contacted the Customer care and sent several mails to know the current status of the order. They are saying lame excuses and baseless issues. Till now they have not shipped my product. My payment was already given on 15th Sept and the Credit card bill...

REFERENCE - Order Number: [protected] Apple iphone bought in Feb 2014 on EMI using HDFC Bank Credit Card 5% cash back was the offer on website at the time of placing the order I checked with my HDFC Bank, they got back that there was no such offer/scheme running by them in Feb 2014. As such, no 5% cash back was given to me. I complained with company in April 2014 For 3 months +, about, the only reply was that we will get back....

I had booked Asus ZenFone 6 (Black) on 7 Sep 2014 on Infibeam.com, but I have not received it till today on 22 Sep 2014 and there is no status update also for the same on their site for shipment. I called their customer care on 16th Sep they said it will take 24-48 hrs time to update the status. I waited 6 days and called them on 22 Sep, and got a reply that there is an issue from brand side they are not able to give the product.I have to...

I had ordered an iPad cover fronm Infibeam.com and had used my Axis Bank credit card for 12 months EMI then the vendor i.e. Infibeam themselves on 28th June due to non availability of the product, when I had ordered it was in stock. Still I am being charged for the EMIs and have been charged for three so far. Now from what I understand is since the order was cancelled way before the EMIs were even supposed to start the vendor should have...