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Infibeam Complaints & Reviews

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Last updated Jun 15, 2021
Complaints 744
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282
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Infibeam reviews & complaints page 21

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K
Kausik Kumar
from Noida, Uttar Pradesh
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order ID 13317946

order ID 13317946: NEVER THOUGHT THAT THE HARRASSMENT WILL LAST SO LONG!! THE ENTIRE AMOUNT OF 31, 340 WAS REFUNDED IN MY CREDIT CARD ACCOUNT. HOWEVER, WHILE PUCHASING THIS PRODUCT I OPTED FOR '12 MONTHS EMI' OPTION FROM INFIBEAM WEBSITE. INFIBEAM HAS NOT CANCELLED THAT EMI REQUEST YET AND MY CREDIT CARD COMPANY HAS CHARGED THAT EMI AMOUNT. I WANT YOU TO TAKE IMMEDIATE ACTION ON THIS AND INITIATE THE EMI CANCELLATION PROCESS. THIS...
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prvnh
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sim not Detecting in D-Link dwr-710

Address:Jamnagar, Gujarat

SIM card is not detecting in router (D-Link DWR-710) which was ordered against your order id[protected] with date of invoice 16 sep 14 and received on 20 sep 14 via GATI tracking id[protected]. Following images are attached here with. Kindly raise the complaint and take the appropriate action at the earliest as possible....
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N
nitinjamwal
from Delhi, Delhi
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non receipt of mobile

Address:Gurdaspur, Punjab

i ordered for a mobile 0n 5th sep 14 and it was to be delivered in a 2-3 working days and even after 15 days i have not received it. such a [censored] all service they have. I tried speaking to so called customer care executives, but i think they all need firing and infibeam in totality needs a closure. such a filthy pig's company. SHUT IT DOWNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNN...
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J
Jikku James
from Kottayam, Kerala
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product is not yet shipped even after 2 weeks

Address:Pathanamthitta, Kerala

I ordered a Micromax 32T4200HD TV ( Order id:[protected] and paid cash via netbanking. After regular phone call to their customer care for 1 week, they told me that the product was out of stock and I needed to select an alternate product. I choose a TV with SAME specifications, but different model name(Micromax 32inches 32TFK18HD), But they needed additional 560RS. I paid the additional amount and now waiting for the product. Its been another...
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A
anish35
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order not received

I had order a HP laptop with order no 13583991 even after 3 weeks it is not delivered and the customer service i hopeless as the only reply that they give is they have forwared the same to the concerned department and will get back to you . But the last part getting back to you never happens. Never ever make online payments for your products with infibeam because, first you will not receive the product and second their time to refund the...
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S
sarathsilicon
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pathetic service and inordinate delays

Address:Hyderabad, Andhra Pradesh

Order ID:13568192 sub order nos 22772481 and 22772482. These orders were booked on Sep 1st 2014. Payments were made upfront. After lot of followups and exchange of mails the order[protected]a Belkin extension box) was delivered after 13 days! it was committed while booking for 3 to 4 days!! Now my turmoil started for the second order order no 22772481. When I was tracking the order it was showing the movement of the product in a ridiculous...
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T
tkdas89
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Delivery issue.

Address:Balasore, Odisha

Hi I am Tushar, I have an order(order no[protected] with Infibeam.com on the date of 04/09/2014, still now it is not been shiped/dispatched. and the expected delivery date was 11/09/2014 shipping date was 08/09/2014. I have given complaint to their customer care more then 06 times, but they have not taken any action. So please help me to get my product as soon as possible....
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M
mohanran
from Saundatti, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount not refunded after cancelling the order

Address:Bangalore, Karnataka

I had placed an order for 'Panasonic EH-KA81 Hair Styler Hair Straightener ' vide order number[protected]sub-order number[protected] on Infibeam.com. I had paid the sum of Rs. 2, 617 using my Citibank Reward Points on 24-May-2014. They cancelled the order citing lack of inventory. However they have not refunded the amount till date. They sent an email on 18-Jun-2014 stating they have initiated a refund and it would take 5-7 business days to...
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A
asrdhr
from Mancheral, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unable to redeem the gift coupon which I have received from them

Address:Warangal, Andhra Pradesh

Written many mails to infibeam Team to resolve my problem .Even after providing all the required details and clearly explaining my problem o[censored]nable to place the order by redeeming the Gift coupon which I have received from them as a part of my Organisation's incentive scheme, no one from infibeam Team has called me nor reverted with the proper solution .My Gift coupon is getting expired within few days and please do let me know to whom this...
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R
Raju Bolugoddu
from Hyderabad, Telangana
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Didn't Ordered Item yet

Address:Hyderabad, Andhra Pradesh

Hi, I have placed an order through online portal on August 12th 2014 but still I didn't receive my item yet. Infibeam online site was showing that ordered item was shipped. I am not sure on what basis they have updated as shipped also I have sent an email to customer care mail id but none of them responding to my email. Can you please help me here. Here is my order number:13481274.....
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Address:Hyderabad, Andhra Pradesh

My Order ID:[protected]sub order ID:[protected]

Updated the status in infibeam site as delivered.

But we have not received any product from professional courier.

Really infibeam team is misleading the problem and cheating the customers.

I called so many times regarding my product status

On 18th Aug 2014 at 10:14am i called to infibeam customer support and complain...
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Address:New Delhi, Delhi

Dear Sir, I have order this a Eveready Rechargeable Table Fan RF 03 (AC-DC), multicolor FAN with order number: 13537332. I have order it on 23rd Aug 2013.11 days back I had purchased though online, today is 2nd Sept 2014 . They have taken the payment of Rs 2994 and had mentioned in site to deliver in 2 days. Still I have not received the product. I have many times contacted the customer care and they are giving false assurance that...
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Rahulkkk
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Beware of such fraud online shopping portals, flipkart is the best

Address:Gurgaon, Haryana

i was ordered an apple ipad mini with the total value of rs 45000 with the order id 13509232, before ordering they show me the delivery time 4 to 5 days but once i complete and make the full payment it shows me 25 to 30 days, dammmm 1 month for an ipad?????? then i immediately canceled my order and waiting for refund for more than 18 days, plz aware every one to keep away from infibeam....
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Poonamvg5
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not receiving subscribed Touriosity Travelmag issues from Infibeam - Order ID 12041744

Address:North Goa, Goa

Dear Sir/Madam, This is inform you that I have not received the copies of Touriosity Travelmag (English, 1 Year) for the month of Jan, April, May, June, August 2014. I had suscribed for the magazine in December 2013, but never received the magazines on time. Every month I complain to Infibeam, but of no use. My money for magazine subscription is wasted. I have received only 3 Issues till now (for February, March, July 2014) after...
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subho56
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Infibeam not processing refund after getting back their faulty product

Address:Bangalore, Karnataka

Hi Team, I Ordered my sony xperia sp from Infibeam on 21-Jul-2014. After getting a faulty product, immediately I requested to take it back. I returned the product and Infibeam recieved the faulty product on 6th Aug, 2014. After waiting 1 week I asked the status and got a reply that the product is in quality check department. After that no status change and today is 30th Aug, 2014 and they are telling that product is still in quality check...
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BISWAS CHANDRAN
from Ernakulam, Kerala
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Non professional and not reliable

Address:Ernakulam, Kerala

Based on my experiences with www.infibeam.com in August 2014 with Transaction Id:13465439, my observations are,
1 )It is an Organization with a team of NON-PROFESSIONAL members.
2)A Customer cannot see any CUSTOMER POLICY in www.infibeam.com
3)They are not caring to provide prompt service to their Customers.
4)When, One Customer is placing an order, www.infibeam.com getting the full money. With that money they...
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antonyrenjithroy
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Infibeam not processing refund after cancelling order.

Address:Ernakulam, Kerala

This is in reference to the item with order ID: 13454946. I purchased the item( HP 450 laptop) from Infibeam on August 8. The amount of Rs 28950 was paid in full. After that, there was no response from them about the purchase. The order status was saying: in processing. After 2 weeks of purchase, they told me that the item is not in stock and will process refund. Till date the refund process is not inititated and it seems like some fraudulent...
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amitabha66
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Replacement of faulty handset

Address:Kolkata, West Bengal

I have purchased one blackberry z3 mobile from infibeam by paying 14199/- online on 6th august and received it on 11th august. Since purchase it was creating some technical problem like speaker and etc. I went to authorise service centre of blackberry at kolkata. They kept my handset for 3 days and after that issued one doa certificate(Replacement of faulty handset by blackberry). I have contacted infibeam they collected my item on 25th august...
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Shubhrajit Chakraborty
from Jalpaiguri, West Bengal
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Product has not been shipped so Cancel & refund full money

On Aug 20, 2014 7:42:22 PM, I have purchased LG G Pro 2 D838 (Black) (16GB) from your online store using debit card. The Purchase confirmation ID is 13525586 and Sub Order ID is 22725250. It is still showing "Your Order Has Been Approved For Processing" on your website's View Order Status. Till now while I am writing to you, it has not been shipped and at the time of billing your site was showing that it will be delivered within 25th of August....
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nitarp01
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

i have not received my order yet I want My Money Back

Address:Varanasi, Uttar Pradesh

this is the final notice from my side about order no[protected]
I Order Sony Xperia M mobile on 17 Aug 2014. i had already order many products from your site But always delivery is to late. previous time i received my order after 15 Days. again i am facing same problem.i did not received my order yet .i had already sent you many mail but you are not taking it seriously, i am not in mood to do more mails, reply me in a days. I am not...
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