Infibeam Complaints & Reviews

Dear Sir,
I have purchased the mobile Micromax MAd A94 Gray-(P-mobi-[protected]) from you. Under Reference
Number- [protected], Purchase id/Order ID : 12476262/21576093, but unfortunately the product has a problem the speaker of the mobile is not working
i.e. what I say in the mobile the other side they don't listen what I say.

So, please give me a suggestion what should I do with the product,...

Dear Sir, I had ordered a chopping board for my mom from infibeam.com, Order No. 12282198 and it costed me for Rs. 140.I had received a defective product so i had told them to refund the money.Order was placed on 21 DEC and I had returned the product on 2nd JAN.The company had told me that they will return my money within a week but now the company is not ready to return my money.Its being more than a month and i have clled them 10 times...

I ordered a Nokia Lumia 525 with the order no:12518403 on 23rd, Jan 0214 and was scheduled to be delivered at 29th Jan, 2014 and as of 27th Jan 2014 the product is still in processing and I have mailed them and still got no reply back as of the AWB no. Now their customer service is the worst and I had to call their non-tollfree no. in which i had to wait in que and when finally it was my turn their voice was blurred by noise and disturbance...

My order no. 12353411 for "Huawei E8231 Wi-Fi Data Card, white" was canceled by Infibeam, without any prior email intimation. Furthermore, the customer care exec sent me an email saying that I was not available for confirmation, so the order was canceled. This is white lie, and unethical. Lastly, no refund has been issued - which is illegal. So I am planning to take this up with online forums before considering serious litigation...

I am Bidisha Roy. I ordered from IIT Madras on 16th january. My purchase ID is :12448441. It contained two books. one of those books is delivered on 21 th january sub ID of that was 21545788. But the other one that is "contemporary of abstract algebra " is still now is not shipped. What is this? Sub order Id of this un-shipped item is 21545787. Please check this matter. http://www.infibeam.com/TrackCustomerOrder_track.action?purchaseId=12448441&email=brroy1234567%...⇄

Hi, this is Binita Brahma. I had purchased a gift item (1 of New Born Baby Care Hamper (Multicolor) worth Rs 2750) from infibeam website on 26.12.2013 (order no.[protected] for which they had confirmed and given an estimated delivery date of 03.01.2014. The address given was for Guwahati and was addressed to my brother. It was confirmed by their website that they deliver for pin code 781014, only after which the delivery was placed. The courier...

Infibeam does not sell New Phones. It sells Re-Furbished Phones. Please read below my experience ...I bought Samsung Galaxy Grand I9082 on[protected] from Infibeam.com Within 10-15 days it start giving sound problem. Music sound of phone goes off intermittently. When I contacted Samsung Service centre in NOIDA they told me that one part of the phone is missing however phone was never opened earlier. so it is due to manufacturing defect. please...

GETTING MONEY AND NOT SHIPPING ITEM

Hi, sir, my name is ibad, i have placed an order at infibeam.com on dec 14 for a samsung washing

machine- Samsung WA80E5LEC/TL 6.0 K, order id[protected] .expected date of shipment was on dec 26

but they didnt shipped it . i conatcted them many times and each time, the give me fake

promises like it will be shipped in 2 days, 3days etc. 5 days...

I had ordered a Orpat Room heater on 21/nov 2013. ORDER ID :[protected] The product delivered was Faulty .And i had launched a complaint against the same on the same date when i received the product "to replace the product or do a cash back " Infibeam Promised to get the product collected within 2 working days but the collection was done on 6th December "which was already 13 days delayed " pickup id IBDELMAH322787 / p After...

I had ordered WIFI USB ADAPTER on 12-oct-2013. Order was shipped on 19-Oct-2013. And subsequently order was returned to merchant back on 25-Oct-2013, as my address was not serviceable for courier partner. Still to save own skin, infibeam updated wrong info on their website, as shipment return date 15-Nov-2013 and reason as "Delivery Failed".

Now I am following up with customer care of infibeam since 15-Oct-2013 for...

I have ordered two books from infibeam on 21 dec 2013. The confirmed delivery date of the shipment was 27 dec 2013. On 28 dec 2013 I called up infibeam customer support on [protected] at 15:00 hrs. The customer care representative Mr. sanjay had no idea of where my shipment was and politely said that he will call back in two hours. There was no call from him till 23: 30 on 28 dec 2013. I again called up the same number and Mr. Manish Picked...

Hi Sir,

I ordered a product on Infibeam online on 15/12/2013 and paid the amount via credit card. They told the prodct will be delevered on 23/12/2013 but till not I not got the LED TV of Sony.

Everytime I call then they say that it will done tomorrow. Finally I have canceled the order and want my refund.

My orer number is 12249646. Please assist me in getting the refund as they are really providing...

Infibeam are totally unprofessional company, when i placed this order for a gas burner, they told me that your area is not under delivery area, hence cannot be delivered, however they shipped the product without informing me, as i had already brought the same chulha I returned the shipment and i was assuered that I will be refunded the money, this was in start of Nov 2013, and till date i have not received my money. when I call up these guys...

I bought two Stainless steel vaccuum flask-double walled from infibeam.com. When I tested it by pouring hot water, its not holding temperature for even 3 hrs. When i complained, they escaped stating I reported after 72 hrs, so they cant take up the complaint. I reported the second day I got the product. Courier people marked it as "delivered " when they got it on their hand, and not when they delivered it to me. Isin't the...

Dear All,
Order date 20/oct/13
The following items under order ID :[protected]sub order ID: 20968258 have been shipped from our warehouse!

Product Title Shipping Date Shipping Details
Dell Vostro 3560 Laptop (3rd Gen i5/4GB/500GB/1GB Graphics/win8), silver
26 Oct 2013

I received the Laptop on 30/oct/2012, on Openining the Packing,

After Opening the Package the Laptop...

I had purchase karbonn A12 mobile from infibeam on date 15/7/2013.The phone had found some problem after two months and hence i handed over the defective phone to Unique techno services, Baroda karbonn service center on 21/9/2013.After two months karbonn mobile has agreed to replace my defective mobile with new one.They have inform me that i would get replacement from infibeam. So, i have submitted my DOA to infibeam on date 4/12/2013. During...

I booked a TV as a birthday gift for my mom on 23 Nov. The delivery date as per infibeam was 30 Nov and till date the TV has not been delivered. I have not dealt with cust service worse than infibeams as no one has bothered to investigate where the product is. In fact I was asked to track the delivery status myself as they could not get through to the courier company! I spoke to Aishwarya, Parth and a supervisor Karunakanth. The supervisor...

My experience with Strontium 64gb Nitro sd card purchased on Infibeam.com order id 20926881
I have been using Samsung 32 gb micro sd card class 6 for 4 years since my HTC EVO days. Since I root my android phones and need heavy storage space for nanoid and flashing roms. A nanoid backup on the HTC EVO used to be 500mb, 2 gb on a Samsung s3 and now a woping 5gb on a note 3. I decideded to upgrade to Strontium 64 gb class 10 Nitro sd...

Hi this is Vinit Kumar from Bangalore. In the date[protected], I placed one order which is WD 3 TB Network- My Book Live (Need External Power Supply) (Black) whose order number 21027682. More than two weeks passed but till I not receive my product. And on courier website they are daily updating Scheduled for Next Day Delivery from last 7 or 8 days. More than 15 times I called to infibean and inform this. Previously in the last 10 calls they...

I had ordered Ambrane Portable 8000 mAh Power Bank With Dual USB Ports from Infibeam.com. They shipped me the damaged product. The product was delivered to my office address on 25th October 2013. I was on leave on Friday and I received the product on Monday. Tuesday morning i complained about the damaged product. They refused to replace the damaged product as the complaint was not within 72 hours. These 72 hours also count weekends.
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