Infibeam Complaints & Reviews

This is regarding Order# 11898676 placed on 16 October 2013. One of the biggest mistakes that I committed was I paid for the order through my credit card. The order was supposed to be shipped by Oct 19 and delivered by 23 October 2013. On October 19, when the order was still in process, I called up their customer care and they said they will put the request on priority and will ship the order ASAP. Again, I called them up on October 21, they...

Dear sir, We ordered a food processor from this company website 1.5 months ago. It was delivered on 22-Sep but on the same day we reported that 2 jars were not functioning and big plastic jar was broken. We shared the pictures on the same day with customer care. we returned the product and it was pickedup by some courier guy sent by infibeam. They picked the product and its more than 1 month that we recieved the product or money back. SO...

I have purchased a mobile from an.Ahmedabad based company named INFIBEAM through online on 12 Aug 13 with purchase order id 11484066. The day the product was received at our end there was a fault in the touch screen. on contacting customer care they told us to send the hand set back.for repairs. They took one week to come and collect the product from us. after around 10 days they returned the product. on receiving the mobile we saw that the...

I have ordered Watch online with this (http://www.infibeam.com/)website on 28/08/2013 as per my order no. 11600082. According to infibeam website, its showing item delivered on 05/09/2013. But its not true.They have linked courier tracking code of another order here with this order and saying item delivered. Courier tracking code Z04592632 is for my another order no 11526482 is showing for this order no also, and they are trying to cheat...

Dear All, I really regret to say that my query regarding a damaged product delivery has been still unresolved even though the repeated email request had been sent for the replacement or refund for the above mentioned order number 20383167. the first email had been sent on 13 August 2013. I wonder how long it will take to provide a confirmation of refund or replacement worth value of Just Rs. 500 . I never had such a worst online shopping...

I have ordered Steam Iron of Philips from infi beam on 22 Sep 2013 and today is 5th of October 2013 and yet not received the product, they are saying they have not yet shipped all together. They will be shipping it on 7th October and god knows when it will reach. Also this 7th is also fixed or not only God knows. After making hundreds of calls finally one supervisor spoke to me and promised me to call back in 2 hours time but even after 2...

Dear sir, i have ordered one whirlpool refrigerator from the online shopping site name infibeam.com on 19th sep2013 its almost 13 day gone during the period i had called them more then 10 times every time the new person ask me what is the problem even they don't have complain system. they always says that we will dispatch it by 7th Oct. Now they are saying that Product i out of stock. I am really very disappointed with this. please...

Hi All, I placed an order on Infibeam on 19th Sep 2013. The product is whirlpool refrigerator. The shipment date on website was mentioned as 12th October. I called many times to customer care of infibeam and everytime they told me that product will be shipped by 7th October for sure. Today i checked the status and it shows PRODUCT IS OUT OF STOCK. Why do they take order when they dont have the product ? And the status got updated after...

Dear shanmugarajak, Thank you for your order! Your order (ID:[protected] is in process, and can be tracked here. You have purchased from Infibeam.com using Guest checkout . Would you like to register with Infibeam.com? Yes Item Summary: Product Title Ships By Delivers By Qty Price (Rs.) Xerox Work Centre 3045B Printer (White) Sep 7, 2013 Sep 12, 2013 1 8, 640 Purchase Summary: Items Cost (Rs.): 8, 640 Shipping...

Hi,

I have ordered rakhi for my mama from infibeam.com on 19 Aug 2013 & they suggested online that it will be delivered by Sept 5th 2013 max. My uncle didnot receive the rakhi till 18th Sept 2013 then my husband called infibeam Customer Care on 19/09/2013 @ 07:30 AM IST complaining that the product has not been delieverd yet. Very next day one rakhi in an enveloper got delivered to my uncle in Canada and my uncle updated...

Infibeam's Shameful Cycle of Deceit I ordered a phone at Infibeam and soon after that its prices dropped. I was unhappy but I felt that nothing could be done since their pricing policy is as follows: Prices All prices posted on this website are subject to change without notice. Prices prevailing at commencement of placing the order will apply. Posted prices do includes all taxes and charges. In case there are any additional...

REFER TO INFIBEAM ORDER ID 11616068,I PURCHASE KARBONN K9 MOBILE,AT THE TIME OF PURCHASE I CHECK SPECIFICATION OF MOBILE WHICH SHOW 3GP,MP4 AND GPRS AVAILABLE.BUT WHEN I RECEIVED THE SET,IT WAS NOT TRUE.FOR THIS I WRITE COMPLAINT TO INFIBEAM,I GET RESPONSE AS IT SUPPORT 320X240 RESOLUTION,I TRIED SAME BUT NOT SUPPORTED THIS FORMAT AND RESOLUTION,I AGAIN WRITE COMPLAINT TO INFIBEAM,THEY TOLD ME TO VISIT SERVICE CENTRE IF THERE IS ANY MANUFACTURING...

I ordered 2 products worth 733 Rs on 10 May 2013 from Infibeam.com. Till now, I did not receive them even after 4 months. The customer service are asking me to wait for some more time but no reliable answer/commitment. They are not ready to cancel the order and pay my money. My order ID is 10725702. What I need to do? Please advise....

I had placed an order for a couple of Rakhis whose track id is 11448134. The value of the order was Rs.599. While placing the order, I was told that the order would get delivered by 16th Aug. Surprisingly, the order is still yet to get delivered. I had clearly mentioned the recipient's number for contact. This is my first worst experience that I had with any service industry. I also called your customer service rep (Nidhi)...

Yesterday I received the Sony Xperia M mobile I bought from infibeam.com. The outside infibeam packet was intact, but the inner sony pack looked like already opened and sticked back. Once I opened the packet, the battery was lying outside its cover and on further checks, i realized the battery kept along with the mobile was a 1700mAh battery, which looks already used by someone. The mobile clearly mentions that the one that comes with it...

I bought a mouse for my laptop for Rs 169 on Infibeam.com (Order ID:[protected] as my previous purchase of books from this site had been fine. I received an defective mouse and since the product had to be returned back in two days from the delivery date, I informed the customer care immediately via email but didn’t see any reply from them for weeks together. Then I called up their customer care number and they took away the product but they...

I've ordered Tablet HCL ME U1 from INFIBEAM site as a gift for my sister on Raksha Bandhan. But its not getting on. Nor its charging. I've alredy registered a complaint through telephone and email to them. But i didnt get any response since 1 week. After that i called them many times and they kept my call on hold telling me that they will check details and revert back. But they cut the call. I'm fed up approaching them. I'm...

My order id is 20454941
I ordered a rakhi of re1 + rs 20 for which is refundable
according to thi ghatiya co.
But they send only sadi huyi rakhi and nothing else
Now nobody is receiving my call I've tried so many times
but no luck
So guys don't u ever purchase anything from infibeam
Its a request...

I had purchased Brother DCP-7055 Multifunction Printer from Infibeam on 25 July 2013 and the order no. is 11014284.
The product was shipped on 28 June 2013. However, the product provided to me was an imported piece and hence, came without any warrant. The Infibeam website however, clearly mentioned that the product will have 1 year manufacturer warranty.
It took me weeks to explain this problem to Infibeam, which finally picked...

This is to inform you that the delivery of myorder 11337024 is yet not done by infibeam.com the product has not been delivered to me yet.

From last three days infibeam is updating wrong delivery status as
out for delivery and then they update the status as delivery attempted - Retry awaited.
The reality is, till date, no one from infibeam logistics courier has either contacted me or sent me any SMS or any communication...