Infibeam Complaints & Reviews

Dear Team,
I am Imtiyaz Rashid from Srinagar J&K.I have made an order from Infibeam.com.I ordered HTC Desire X Mobile phone for Rs 13857 on March 18 2013. The said has been paid in advance. The Order has been successful with ORDER NO. 10433470. As per the shopping site product will be delivered within 6 days, but even after 12 days my order is pending for shippment. I mailed a number of times to the customer care of infibeams,...

HI friends PLEASE DONT BUY ANYTHING FROM INFIBEAM.COM

i have purchased micromax a89 ninja from INFIBEAM.com i had got a problem in the phone the touch sensitivity was not working properly i have raised complain in the website , after a week i didn't get any reply or response from the website ever if i call i wont get any proper reply ,
After 2 week i got a mail from the website saying the shipment will be done...

I had ordered a Philips juicer at infibeam in the month of December 2012. I got the plastic jug accompanying the juicer in completely broken position. Based on the suggestion of infibeam, I returned the broken jug. But they have not replaced it even after three months. Earlier they were saying that they will replace it soon. But not they have stopped replying to my mail. Let me know the procedure to complain against this company for the mental...

I have purchased a mobile KARBON A7 on aug-12 by seeing the features and price from INFIBEAM.COM but all went vain, Since then the hand set was having problem and not able to use it properly. Given to Karbon service center for repair. After 4 months they returned the product with DOA certificate saying that mobile has manufacturing defect hence can't be repaired. I told to Infibem.com about that. They told once return with DOA certificate...

As per infibeam website advertisement for zadene collection lavender khadi cotton printed dress material (lavender) of size •kurta length:2.50mtr, salwar length:2.00mtr, dupatta length:2.25mtr, i have ordered having order no.10214286 and paid the payment by my citibank credit card on 18.02.2013, thenafter, till waiting upto 23 feb, 2013, i have informed the infibeam that, the product is till not received by me, please do the needful. Then...

I OPEN WEBSITE OF INFIBEAM & THEY SHOWING SPICE MOBILE MI320(BLACK) WITH PRICE OF RS.2949.00 (M.R.P. RS.6199.00 LESS 52% DISCOUNT) BUT WHEN I CLICK TO BUY IT THEY SHOWN PRICE OF RS.4899.00 ( (M.R.P. RS.6199.00 LESS 21% DISCOUNT) I WAS VERY CONFUSED BY SEEING THAT SO I CALL THERE CUSTOMER EXECUTIVE ON TEL NO.[protected] (DATE:26/02/2013 TIME:16:41) I ASK HIM THAT I WANT TO BUY SPICE MOBILE MI320 BLACK & WHAT IS PRICE HE TOLD ME PRICE...

Hello All,

Now a days we love to shop through online, BUT I REGREAT DO NOT SHOP any thing from INFEBEAM.

I have ordered VOX 5.1 SPEAKERS on 29th JAN 2013 and expected delivery date was 4th FEB 2013, and journey of bad time started.

1)On 3rd Feb 2013 first message i received that product is not available, we need time we will get back to you.
2)on 7th Feb again message received that product...

Hello.. I have purchased a mobile handset of Micromax named Micromax X60 MODU Black from the website www.infibeam.com who has displayed the handset with multi-functions which in reality never existed. I ordered the handset from the website and read on the same that the mobile handset has 32GB expandable memory while in reality the memory card can not be taken out of the mobile. The battery backup claimed by website is 3hrs while in reality...

Infibeam is the worst company in terms of customer care and it is a fraud. See the sequence of events:

10th jan 2013 - ordered a micromax phone
14th jan - recieved the phone
15th jan- phone stopped working
16th jan- informed the company
21st jan- company picked up the phone

......and after that, company: we dont have a refund policy

company...

Friends,
I am having a bad experience of online shopping website Infibeam. The company doesn't have products ion stocks and still shows them IN-STOCK on their website. I ordered a Motorola XT 311 handset on 12th feb. Before ordering, I checked from website on phone that this was available in stock and it will be dispatched by 14th Feb and will be delivered maximum by 18th Feb. The company has not shipped it till date actually,...

TO ALL THE CONCERNED BUYERS... BEWARE.. I'M FOOLED WITH THE SIMILAR MAGIC BOX OFFER dated 8th feb 2013.. Infibeam offered Micromax modu T mobile @ 2745 as promised per discount but now they are denying it due to unknown reason( they are saying the product is out of stock) and offering me alternate product to choose.. So think before buying. This was my last order in this website... they have worst service in online market fooling customers...

I have Ordered a Ferro Chocolate Gift, from Infibeam.com , on 1st January 2013 of this month with a proposed delivery date of[protected] for delivery in Kolkotta at My Father In Laws place. to be delivered to my wife. I had also called to the Bluedart courier they told that it will be delivered to the said place. The address is as follows: Shipping Address: Puja Prasad C/o:- S.K.Prasad , Flat No.501 , 5th Floor , I Block , Green Housing Complex...

I ordered F&D F3000U 5.1 Multimedia Speakers from InfiBeam on 13th.
Well Its 15 days and didn't receive the Product Yet.
Ordered on 13th, it was showing ships in 2-3 days.
At last it was shipped only after 10 days and then I see courier company ( First Flight ) have updated their site saying "Product Delivered" - but I never got that.

Infi beam's customer care is rude. When asked...

Ref order. 9953924.
Sub order. 18856567.

Dear Sir/Madam,
Above order was placed on infibeam.com in last week of January

With reference to above mentioned order I had collected the product on 07.01.2013 however it was in a broken condition. I have attached sample snaps for your reference which was informed to their customer care representative also.

It's very unfortunate that...

I bought a book through on infibeam.com, just because it 30 or 40 rupees cheaper than other places. BUt i found that so many pages of book are not there or printed twice.
I complained about it so many time, even i sent pics of the books too. But nothing happened. Everytime they replied we'll try to fix it sir.
I really suggest you to not order anything on this website....

The watch I have received is not in proper condition and is not showing proper time.The second's hand hardly complete a whole cycle of 60seconds.
In a span of 5minutes i have adjusted watch time 7 times. I also feel that the watch is second handed as the back side of the watch is showing some marks,It looks like someone has previously opened the watch from back side....

Hello,
I have purchased a mobile KARBON A7 from INFIBEAM.COM <http://infibeam.com/> month of *07/AUG/2012*.

IMEI 1 - [protected]
IMEI 2 - [protected]

Order ID - 9139008 / 17946271

After using for 2 months, the software got a crashed and unable to restart the mobile.
First time given service on *13 OCT 2012* due to boot problem, Received on *01
DEC 2012....

Hi ,

myself pooja goel from london and made a mistake by buying a hp printer from infibeam .I found the customer service is so pathetic that promises are made always in the written emails but never delivered their promises .My order ID is 9544524 placed on 18th oct 2012 , order delivered on 25th oct and complaint was confirmed on 19th nov.I bought the hp printer for my nephew as diwali gift but it was delivered faulty confirmed...

Hello sir/madem,

i ordered a Karbonn tablet to www.infibeam.com at 12 dec 2012 n i received at 18 dec., and wehn i cheacked it, that time its not start, i tried to atleast 1 hour to start this tablet, but its not start , then i called at www.infibeam.com, for this querry, and that time they told me that we solve this matter in 48 hours, and tack me to replase for this tablet, but, then 5-7 days they dont gave me any solution...

On Dec 6, I have ordered an item - "Umax Live Wire U SMPS-600" through Infibeam. The order id is 9790914.

The item shipped on 6th Dec. when I checked the SMPS, I observed that its fan is not working. Then with voltmeter I checked wheter its DC output is coming. To my surprise, no DC output is coming. So immediately called customer support on on 7th DEc and I raised complaint. Till 11th Dec, I did not receive...