Infibeam Complaints & Reviews

The worst service ever I have seen is Infibeam. They don’t abide by the commitments as mentioned in the site at the time of purchase. My Order ID: 12795208, placed order on 15th March. The worst part from Infibeam customer care Executives, all those are liar's. They keep on changing the delivery dates. Everyone will say, sorry previous executive communicated wrongly. Wonderful experience ever faced in my life with customer care executive...

I really don't have word to express my aggression towards INFIBEAM, this is my first & last experience with Infibeam, this is the worse online shopping center i have ever seen.

I placed an order for Blackberry Z 10 on 7th of March 2014, first i got confirmation that my consignment will be shipped by 17th of March 2014 & it will reach to me within 2-3 days after shipment will be done but till now they couldnt even...

I have been a loyal Airtel customer for 8 years now and spend thousands a month on my broadband and mobile bills. It is with trust that I bought a Nokia Lumia 800 Dark Knight Special Edition phone on your home shopping site. I did not get the 4 months of 3G, 2GB data plan as promised and have mailed you more than 20 times over the last 17 months but no action has been taken. Please respond and do not take customers for granted.
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Dear Sir/Madam.
I would like to inform you that my order id is # 12707549 I have booked on 27 Feb 2014 your website (infibeam.com) this product (sumsung metro E2252 silver mobile) and i payed full amount through net banking .But still now I am not received my booked items and I can't able to tracking also.So many times i have called your customer's care they also unable to give proper status.
So as soon as solve...

I purchased a bouquet of flowers from their site and requested it to deliver on my mom's birthday which was a weekday and not a national holiday were not delivered. I made 2 phone calls on the day but they kept saying that they can deliver it anytime upto 9 pm but they were not delivered. After sending repeated emails to their customer care, this is the response I receive: With regards to your concern about compensation due to delay in...

my set purchasing on 5 feb.2014 and delivered my home on 9th feb.2014, and in starting my set is damage, and i call customer care on infibeam.com, he said you go on karbon service centre .and repaired this set, but karbon mobile centre give a DOA letter for replacment on 4th march 2014, but DOA letter making on[protected], i mail this letter on company but company said DOA letter expired on 7 days . please solve my issue...

I have raised this concern 3 times before as well that I am not getting my magazines regularly .I didn't get Dec 2013 issues .then I didn't get Feb 2014 issues .When I try reaching out to Infibeam customer services, every time I am told that matter is under investigation .I am not able to understand why these people give assurances which they cant fulfill .Why the product is displayed on their site when the delivery itself is not regular...

Dear team,
I had placed a order for new mobile on infibeam on 12/02/2014 infibeam given me status that they will ship this product on 14/02/2014 and payment has been deducted from my credit card from last 11 days i am in continues followup with company but not even satisfied answer had been given by company. Company has made me unstable mental position please help me out for the same i will be thankful to you...

My order Number is 12439061, I have ordered a 32 inch LED TV for which i made the payment on 15th of January, thay did not deliver the product for a month. I had mad various phone calls to their customer care who never had any information regarding the shipping of my product. After a few weeks of the order they told me that particular product is not in their inventory and gave me the option for other product(Remember that this happened weeks...

My Infibeam order number is 12439061, I have made the order on 15th of january 2014, i was told that my proct will be shipped in a week, nothing has happened for more than a month. I have made various calls to their customer care of which i had the worst of the experience as they never had the information regarding the shipment of my product. Few weeks later they told me that they will give me alternate for the TV which i ordered as that...

My name is Naveen Diddi, I ordered nokia 1320 from infibeam on 10.02.2014. It was delivered to my neighbour on 21.02.2014 as i was not at home that time. My neighbours rejected to take the courier first but the courier guy insisted to take it. They took it and handed over to me after 2 hrs. Unfortunately there was no mobile in that. Box was empty and there were only the accessories in that. I called them and also sent them images of the package...

Dear Sir/ Madam, I have ordered one mobile phone to Infineam.com and my order no. is 12415410 dated 10.01.14 and that order should be reach on 14.01.14 nut I have received on 24.01.14 and when I open the shipment, I only found the mobile accessories in it i.e mobile is not there in the shipment. After that I mailed about 30 times to the concern person but I didn't get any response and when I told them to file a case in court then they...

We purchased one Lenovo all in pc. Infibeam (order no.[protected] Lenovo Essential C[protected]Black) charged RS.48518/-.But the same product is available on redxchange for Rs.44190/- #http://redxchange.in/index.php?route=product/product&path=496_498&produ...⇄ #And in croma retail for Rs.46990/- But on complaint the behavier was very rude. THEY HAVE CHEATED US FOR Rs.4300/- SO _ --__NEVER EVER _-_BUY FROM "I N F I B...

I was online purchase iBall tablet from www.infibeam.com
(order No[protected] on 2nd Feb they was not shipping till 14th Feb. I was
regular call at customer care but they were giving so-many excuses abut delay.
End of the conversation they was not shipping order.

My experience is very- very poor service of www.infibeam.com.
I have request to all do not purchase any product from www.infibeam.com...

No response from Infibeam.com on my complaint No. 162532, regarding wrong charging of shipping cost. The company advertise and shows available this item for free shipping in India but They charged me Rs 100 for shipping cost. Shipping cost can be verified in "delivery location" section of product information page from company website. The shipping cost included in total amount in last page which was over looked by me because I was...

I have ordered Belkin Router from infibeam.com on 5/2/14. I have received the same on 7/2/14, but some materials like set up cd with user manual & warranty card were not available along with it. I had called on 7th Feb itself & they told me you will get response within 48 working hours. Again I had given a call on Monday & at that time, I came to know that my complaint was not registered on 7th due to some technical...

I ordered a pair of riding gloves

and a combo of riding gloves +

balaclavia via order number

21700997. Previous to this order

number I tried ordering the same

product but the transaction failed

and order number was not generated

even though money was deducted.

Since the transaction failed for

the...

Ordered a LG Screen(Order[protected] on January 22, 2014 with full prepayment of Rs 13085 to Infibeam Have made hundreds of calls to Customer Service and they do not reply. Made dozens of emails, to which they have given evading answers. They named a courier who says they never received anything from Infibeam to deliver to us. Probably this is calculated fraud and I would request a refund....

I had ordered a puma sports shoe from infibeam.com on 24th December and the product I received was damaged and I returned the product to them as it is on 1st Jan. I haven't received the replacement product or the refund for the same in more than 30 days. I have called their customer service more than 10 times and all the times they give me different excuses and ask for more time to process the complaint....

I have ordered a huawei ascend g700(Black) mobile phone from infibeam online store in the name of my wife on 19th january. Still i didn't get it. I have mailed them regarding my order again but they told me they will talk to their higher authority and get back to me but still there is no response from that side. I am highly bothered....