Infibeam Complaints & Reviews

I HAVE BOUGHT HP LAPTOP PROBOOK 4540S & ORDER ID IS 10935705 ON 15.06.13.
BUT LAPTOP HAS NOT COME WITH CD & REQUESTED INFIBEAM TO PROVIDE OS CD. THEY TOLD TO CONTACT HP CUSTOMER CARE. I CALLED HP, THEY WERE TELLING INFIBEAM IS NOT A AUTHORISED DISTRIBUTOR AND ASK ME TO GET AUTHORISED DISTRIBUTOR INVOICE COPY FROM INFIBEAM.
I AM CALLING EVERY DAY INFIBEAM TO PROVIDE AUTHORISED DISTRIBUTOR INVOICE COPY & EVERY DAY...

I have purchased the Karbonn mobile phone thru Infibeam online shopping and there was a major complaint (too much noise & more vibration) while talking. (Karbonn Kphone1 Dual Sim Smartphone (BlackBlue )

Subsequently I have got the DOA certificate from your Karbonn service center which I have enclosed in this mail.
Please help me to get the refund or get some other phone (other than Karbonn model) by replacing...

received damaged product from infibeam.com and taking too much to replace. Asked n no of questions and pathetically slow. fed up with the company.
sincere request is that better to avoid these kind of companies as you will get frustration.

better to buy from local store, as no support you wil get if you are stuck in payment issue, delivery issue, product etc

pls avoid this portal for all buying...

I am Garv Chhabra from Saharanpur. I placed an order for 5 sets of books on Infibeam and its order no. is 11201306 placed on date: 11th July 2013 for Rs.1,990.00. The amount was paid to the company in advance through Credit Card. As per INFIBEAM company the packet was sent to courier co. – Infibeam Logistics and the tracking no. is IBKLKTOL29531 on 17th of July and it was supposed to be delivered to me on 23rd of July 2013.
From...

Hi,

I have tried to recharge my mobile through Infibeam website. But the transaction was failed. When I checked my Infibeam Account, it shows the status as amount credited. But the amount has not been credited to my account till date.

I have been mailing to them but till now i have not received any reply from them.

I am attaching screenshot of my Bank Account Statement also for your reference....

Hi,

My name is Sambhaji Gayake. I ordered HP650 laptop from infibeam.com on June 19th. Order number is 10976812. I paid Rs. 26925 via credit card. Per Infibeam records, order was shipped on June 21st. I was given GATI docket number[protected]. Promised deliver date was June 27th. However product did not deliver on time. When I contacted Infibeam, they told me that product was incorrectly shipped to Bhilwara, Rajasthan. Also...

There won't be any response , if the product you receive is defective. They are saying that infibeam not responsible for things to happen with product which bought.
I bought an Club Laptop battery via infibeam. On 20th day its not working . I have tried to call infibeam for replacement. But they said to contact Brand which product was. They are not responded more than that. I have sent battery to brand & now it was more than...

i purchase a pental tablet from infibeam.com on 10 jan 2013 ...tablet having battery prob..and i submitted it in service centre ...and they return me after 1 month ....and again their is some prob. in the tablet...i submitted it to service centre ...they didnt give me back....today is 23rd day ...i want to register complaint against pental company ...then dont provide better products and seervice too...i want to sue against the company ......

Order id: 11155587
On 8th july 2013, I recharged the docomo(punjab) no. [protected] by 150rs but the said amount deducted from my Infibeam credit balance but recharge not done on my number. I call infibeam so many times for refund the amount because recharge not done on my no. but till now i didn't get refund of 150rs to my credit balance. I also request infibeam to give me operator transaction id of recharge but they failed to...

I have made many many phone calls to the infibeam.com customer department and sent a lot of emails to them regarding my order number 10761480. And I haven't gotten any calls from them and no email response regarding this in the end.

The thing is firstly I was delivered the product after making a payment on the website as they would not give me an option to pay via cash-on-delivery So I had to pay via my credit card. I...

Products has been ordered on 27th May…they have shipped Defect product and they took it back stating
They will replace the product and it’s been 2months now and no response from them in spite of regular follow up’s


This is Useless team with idiotic Representatives and Managed by Irresponsible management team
Nobody is organization is even bothered to reply on issues/Concerns for more than 2monthsbr...

Complaint with regard to Purchase Order: 10872431,Sub Order 19882620

I have ordered 6 SAP books on the 3rd of June 2013 and paid the money after 2 days.The 5 books are delivered and 1 book is still pending.I have made many reminders which resulted in usual replies after 4-5 days that they will take care of the deal.The reason they are telling is non availability of the product.Today also i checked and found that the product...

I have purchased Micromax Funbook P360 thru infibeam.com wide order no. 10834202 and the same was delivered on 3.6.13. But it's Mobile Network is not working since Day1. Upon complain to infibeam.com, they asked to visit Micromax Service center for checking of Tablet. Service Center told upon checking on 15.6.13 that this problem can not be repaired here and the same needs to be sent to Micromax.In fact I arranged a talk between service...

Dear Reader,
Please consider this email as my one of the worst online order experience with www.infibeam.com.

We ordered 1 year subscription of one of the Hindi magazine from www.infibeam.com in march this year. The subscription was supposed to start from May and today i,e. 17 June, I have not received a single magazine from them.Despite calling customer care numerous times, nobody provides me actual status rather they...

I placed an order no. 10754084 on dt 14th May 2013 for Huawei data card on Infibeam.com. Even after one month I have not received the item. Item was shipped by Aramex courier whose service is not available at my location. I had clearly mentioned in my order about available courier services at my location. Still the seller had shipped the item by Aramex courier. Now Aramex has returned the item to seller on dt 4th June 2013. Still they have...

Hello Sir/Mamm,
This Is Sagarsing Goyary.I have Purchased a new Karbonn A1+ of rupees 3779 from Infibeam.com and my order id is[protected].They neither deliver my order nor refund my money.From the date of order it has been 15 days already passed.And When I mailed them they do not respond my mail too.Sir plz plz plz help me refunding of my money sir.Thanks...

I would like to file a complaint against "www.infibeam.com" who has sold me a defective tablet which doesn't work properly.I have complained about the problem in written through a mail to their customer service point at [protected]@infibeam.com and have also given them repeated reminders for 3 times. I have also called their call center several times and I have also spoken to a manager who committed to resolve my problem...

I placed an order with Infibeam.com for "Logitech Z623 2.1 speaker system. on 22nd may 2013 online.. I paid Rs 8615/- by by debit card.My order is shown as being shipped on 25th May 2013., the scheduled date of delivery was 30th May 2013. I have NOT received my order till now, nor have they furnish me with the details of the shipment such as the courier's name, airway bill etc. despite my numerous e mails.

br...

Order Number : 10626735
Order date : Apr 23, 2013
Product Title: Polo Club Men Belts (Black, 48)
Order Delivery Date given: 1st May 2013

I have ordered theis product from Infibeam.com using my credit card. I have spent 656 RS for thee same and made thee payment therough my Credit card using thee rewards point. The order needs to be delivered by 1st May 2013. But when thee order was not delivered by...

Dear Sir/Mam,
I had placed 2 orders on Infibeam on their website for online shopping on date[protected] Order No.10807283 for Pen Drive & Order No. 10807467 for Set of Jeans & Shirt which they promised to ship within few days, but when I didn't received them I contacted them for the same but their response was very poor. 1st they told me that you will receive the shipment within few days but when I enquired again they...