Infibeam Complaints & Reviews

I wanna say tha my order id is 18714077 and they have returned this item but thay cut my 2000 repees just like that!!...

Hi,

This is bobby from hyderabad.
I purchased a callmate power bank form infibeam website
The product is not working, i requested for return.
The product is returned and i dint get any response from the infibeam customer service.

I have all the details of the product and all the mails which i received from the infibeam
As they said they will analyse the problem and get back to me...

Dear Sir,

I had ordered on Callmate 20000 mAh CL-613 Power Bank with Two USB Ports with order no: 18651070 on 23 may 2016 on infibeam same received on 31 may 2016, that time on official tour and return back on 4 june 2016 and collect and charged the power bank till full charge of battery and use my smart phone, which was capacity of 1950 mah but it makes only 3 half times only do the charge and switched off the power bank,...

Hello,

I purchased iphone 5s 32gb costing 26000 on 1/06/2016. I found damage around it and raised return on 02/06/2016 and i have no response from them. They are not at all ready for replacement and they are saying apple should replace your phone. When i visited apple care as well as spoke to customer care, they are saying where you purchased the product they should only be giving replacement. Both are not ready to accept...

Complaint is again infibeam.com
Name- Imran khan
Order no:[protected].
Am a very dissatisfied customer reason.
1- I ordered the product and did not receive the product.
2- when I called customer service agents were very rude.
3- when I asked for refund no refund received more than 10 days have passed.
4- when I called for refund again false commitment's and the agent shonali was so stubborn...

This is jeeten thakkar,
I had booked an iphone 5s on 19/05/2016 by making immediate payment online. Order no. 18635423
The product was supposed to be delivered by 24/5/16 but till date i have not received the product.
The product had reached gati bhiwandi godown (Docket no.[protected] on 24/5/16 8:53am and after that it is not traceable by them.
As per gati, this info has been shared with infibeam by 29/5/2016...

My name is yashpalsinh barad, i ordered lg 1.5 ton 3-star split ac through infibeam site, and my order id is #18400483 dated 14th april 2015 (Sub order id :[protected] amount rs.26666/- with 6 month emi and address mentioned kosamba (394120) and they displayed that it’s a serviceable area this ordered expected delivered me on 22nd april 2015 but they not delivered this product on this time so i call customer care for status they told me...

Hello,
I had ordered an a/c with infibeam on 3rd may 2016 after having paid full amount of 25k. They have lost the shipment as confirmed on 10th may. From that day, i have been following up with them to get back refund till today (27th may).

They are not paying refund and they are blaming their courier agency for the same and making excuses. I have tried all options including sending notices, following up with them...

Dear sir,

Order id[protected]Sub-order id[protected]

I have ordered symphony tower cooler-diet 8i, multi-color on[protected] because it mention that ships in 2-3 days, i don't receive further update from that site regarding the order, so i made a call to customer care on 09-05-16 they give different statement for (Ships in: means it will be process to deliver in 2- 3 days after that it took 3 days)
br...

I ordered kaspersky internet security 5 users antivirus cost of Rs. 1850/- at infibeam.com on 16 may 2016.

but after 4 days they are saying the product is not available in our stock and does not give sufficient information. about the product. i had lost my important data.

this is the worst website i have ever visited .

customer support is very poor even they don't know about the process of website.br...

I purchased philips iron on 2nd may and was delivered after 10 days. When i opened it, it was defective and i raised the complaint immediately. Asked me to email the images of the prod and packaging. I emailed and waited for couple of days. No response. Every time we need to make std calls to reach their customer service. I called at least 6 7 times, now they are saying contact the philips directly to resolve the issue. When i first called...

I have purchased "Stylox Set of 2 Men's Denim Jeans" on 25th Feb'16 from www.infibeam.com
Costing of Rs 749.00
But the product is defective & different, So i raised a service request on 2nd March'16.
After that they picked my product & called me to provide Bank A/C no. to return my Money.
I have provided the bank details as they require.
Today 71 Days over till now they have not return my money.Day by day...

I have purchased "Stylox Set of 2 Men's Denim Jeans" on 25th Feb'16 from www.infibeam.com
Costing of Rs 749.00
But the product is defective & different, So i raised a service request on 2nd March'16.
After that they picked my product & called me to provide Bank A/C no. to return my Money.
I have provided the bank details as they require.
Today 71 Days over till now they have not return my money.Day by day...

Dear sir,

I had purchased power bank callmate 20000 mah techno 3 light 3 usb power bank from infibeam website and they delivered the same with the product which was delivered to me is not working properly and i am sure something is fault in the power bank and now they are not entertaining my complaint on mail due to they only accept the complaints regarding the product only till 72 hours from the time of delivery. I am totally...

I have purchased the "voltas 18v iy 1.5 ton inverter split ac" from infibeam website on 29th apr'16. Received the product on 7th may'16 from gati courier, when i opened the indoor unit of the ac found defective and damaged piece.

Immediately i called up the customer care and shared the pics with the defective ones. Customer care team requested me to drop an email and it will be taken forward.

On 8th may'16 the...

Purchased a product orient cooler tornado grand ch6002b from infibeam on 28th april, 2016 and get delivered on 02nd may, 16 but still i have not received a tax invoice.

After writing a mail for invoice copy twice but no response from there.

Also, received a damaged product. Raised a compliant but response from there side.
Send the images also but getting no response.
Even i received a mail, that...

Order ID:27906020
Infibeam is cheating customers by sending shattered LED tv.they send broken TV after taking money from the customers .the money will be with them.they take minimum one month for delivery and after delivery since its shattered they won't take the product back.its been one month since I lost more than 40000 Rs.

It's been one month and still no update from Infibeam regarding delivery of shattered smart...

RMA ID: 39206

I had received a faulty product (a book) for Infibeam which I returned after they accepted. After they received the return, they asked me if wanted the money to be refunded or a new copy of the book to be sent to me. I opted for the book again. This happened on April 26th since when I've not been receiving any communication from their side ever after four follow up mails. I don't have much idea about what I should...

I have placed an order on Infibeam on 17th of March of Onida Smart TV.
My order ID is: 18185333. They have delivered me product 4 days delayed & that product was totally damaged product. After that i have done lots of tele call with them & talked with their senior executive Ms. Priyanka. They have given me commitment of arrainging pick up within 2-3 days but after around 15 days they have arranged pickup for me & then they told me...

I have ordered an AC at infibeam.com. the product is not yet delivered to me, inspire of frequent reminders - both to the courier company and infibeam. It's been more than three weeks, I ordered the product . it's more than ten days of the expected delivery date they had promised. I have not received the order till date. Gati is the courier company....