Intellipaat — Refund and cancellation of my course

Intellipaat — Refund and cancellation of my course

P Paresh_waje from Mumbra, Maharashtra Feb 17, 2022 May 26, 2022 This thread was updated on May 26, 2022

I enrolled this cloud architect course from intellipaat and before taking this course. my course advisory told that i can cancel the course if i didnt like the content. I took this course on monday and watched 2 3 videos on same day and i didnt liked the explanation. I immediately raised a refund and cancellation ticket of my course. The support team is out of reach the escalation manager is not confirming my refund, the support team just give excuses. first i was disappointed with the course content but now i am disappointed with the support team also. the escalation manager is just trying to convince me to continue the course but now i dont want to.. Please look into it. i want 100% refund for the same Was this information helpful? No (0) Yes (0)
Intellipaat customer support has been notified about the posted complaint.
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Intellipaat Customer Care

from Jaipur, Rajasthan

Feb 22, 2022

Verified Support

Sorry for the inconvenience caused. Can you please share your order id or the registered email id for verification purposes? Our team will contact you and try to resolve your issue asap.

Paresh_waje's [Complaint's author] reply, Feb 24, 2022

[email protected]

Paresh_waje's [Complaint's author] reply, Feb 24, 2022

I shifted my batch to weekdays batch starting from 22nd feb, They forgot to send me the zoom link of live session after 2 days which is today i mailed them after that they realised and forwarded the link. Now they are telling me to watch prerecorded video of live session.. please give my money back.

Paresh_waje

from Mumbra, Maharashtra

Feb 26, 2022

Contacted the escalation team again regarding to this.. they have alloted a new batch to time. as if they think we have plenty of time. also they are now forcing to continue and asking proofs of call recording. i dont know how this company is operating they are making false statements to get money

Nik006

May 26, 2022

Hi Bro

Even I got cheated with them. The only way that I see is to make a complaint in https://gama.gov.in/Default.aspx. We have a toll free number for this and we can explain our issues and file a consumer complaint. I have been following up on my refund for last 30 days and not getting any response on the same.

Nikhil