Intellipaat Complaints & Reviews

This online institution claims on their website to provide hands-on experience to the students after completing the course. However, there's nothing as such.
They take money from the students provide only online lectures and do not conduct Hands-on.
As a student, it is crucial to have a Hands-on experience to fully grasp the concept without that you are as good as nothing.
I tried to reach out to these people to conduct Hands-on but they keep saying that it shall be conducted soon or the following week. No people from my class has received Hands-on experience. Additionally, this website lurks many foreign students which is damaging the reputation of India.

Hi Team,

I had enrolled for SSRS online classroom training on 18th of Feb, And today (19th feb). The course advisor has called to say, the trainer who was supposed to deliver the SSRS training is not available because of personal reasons, and should pay 5k more to upgrade the course to MSBI (which includes SSRS).

I don't want to pay anything for other courses included in MSBI. I wanted SSRS only.

When I asked trainer to initiate refund, he says we don't have such policies.

Kindly help me out.

Regards,
Adarsh Patil

Im Raising request for the 2nd time here, the Manager Dipali from intellipaat made me close the consumer complaint request forcibly saying only then she will work on my case, like everytime she spoke promisingly and never returned, im startled that there is no hierarchy or a team who can solve on agreed terms with customer, to add the manager puts somuch of energy arguing with me but fails to work or solve on my concern, This team has tortured me by not attending or taking up the case the way its supposed to be taken, the next will be a police compliant against this intellipaat for dry handing a customer who has come for change of course, the tie with a finance company never responds to intellipaat and they have no good contacts with them to close cases like mine, is it right for the organization to force the customer to close the consumer complaint without resolution? i need my problem to address rightly and effectively .

Hello Team,
I have enrolled in a Self-Paced course on SAP S4 HANA Simple Logistics Training and Certification. From August/September onwards the course videos are not available to watch. I am discussing with them and mailing(till now we had 45 mails conversions) but there is no proper information. They are ready to give 80% vouchers and 20% refund. How is it possible?

They don't have proper details to discuss with me. Simply they do CTRL+C & V and send the mail.
Also, saying that swap the course, who are they to say here swap the course.

I strongly said I need full refund or full course videos.

Self-Paced means I can watch any time and i can choose any video in the list and i can watch any video till middle and i can close the video. This means I have not completed the course. The team says that you have watched some video so you have completed the course -- This is the way of dealing with learners.

If videos are available then why should I ask for a refund. Please note it. The problem is with your end why learner should be bear. why learner should be suffer. Totally they are doing fraud.

So many times I discussed but there is no proper or good information from them.

Kindly request you initiate the full refund or course videos ASAP.

Thanks
Srinivas.

Respected Members

I have taken Master data Science course for 40000 they have promised they will teach in Advanced and professional level and after joining they are not even covering the basic level and students are getting fooled.

And they are fooling people saying we will help you with Job Assistance support and doing marketing with People weakness

They are charging hefty amounts for the course and content they are teaching not even covering the java t point and Tutorials point

Please take action on these type of fake companies

I have opted for SAP ABAP on HANA course from Intellipat paying a certain amount.
While joining the course advisor stated me I can take up the course any tie from the next day after informing him prior to a day or so.
Hence after enrolling I thought to take up the course next month and was simply checking their website I couldn't see the course name listed till then. Hence checked with their Advisor and he stated they are doing some technical upgradation so the same will be visible the Next month ( Nov ) .I waited till Nov and as I couldn't see the course i contacted the advisor and he was not responding and his number was not reachable thereafter.
Later i contacted their Customer Service and a Support Consultant looked up the issue and what he offered was either a course swap and they themselves don't know when they will come up with the course I have opted and paid for. But they course they listed were out of my scope and were no use for me. So I asked I will wait till Jan and by then the course i have opted for might be up.

But there were no advancement from their end and I reopened the ticket logged with them for the same and asked them for a Refund in spite of waiting me for many months.

Hence they came up with a refund of just 40% and a voucher for rest of the amount where in I need to take up their course itself with 2 yr validity.

This is not Acceptable for me, because I have paid and joined the so called course for a purpose. And because of their fault if they can't provide me the course at the least they should give me a fair refund and just just 40% of amount i have paid as cash in return.
And I don't want their Voucher which will help me enroll for other courses and who will go to them and again opt for a course If I have a bad experience like this for the first time itself.

Hence I request for a fair refund ( Not 100% but 80%) and rest let them give me voucher or anything else.

I have asked for refund as they are not providing me the course I have opted and Paid for and hence I need a Fair refund.

Please let me know If you need the entire Mail conversation via my email.( Not attaching here as it contains multiple Phone Numbers)

These people are never reachable the number which they have provided go for waiting always ([protected])
M tired with them, I took on a emi basis n looking for cancellations for something but they not gonna consider neither they reply on mail nor call just keep raising tickets, , please someone out there let me know how to handle... feels like stuck and cheated, took this course with lot of hopes but m feeling like cheated

HI Team,

i have cancelled my course and my change of new training course and money refund to Zest team isnt been taken up properly by intellipaat team and we are unable to get the right support to solve and fix my concern after i reached gazillion times, every POC and person who handled my case were merely trying to let go of my case and never tried to work and solve my money concern with zest team which is tied with training course.

i need support in addressing my case correctly and the agent Mahesh who supported was poor in handling the case and wasnt solving my case,

My initial course was SAP MM and changed to power BI, in this process they gave a poor and unsatisfactory support.

Request to look into and solve my case on priority. this is a critical case which im currently enduring where intellipaat team isnt supporting me in any manner.

Regards,
Namita- [protected]

I was asked to enroll to the Course will false promises which was ever met. Then post the payment, the service given was very very bad and then they wont even respond to the call we make.
Moreover the refund process is not even initiated as I am unhappy with the service they are providing.
Long time I kept on following up, but our time and money are not even respected for atleast 1%.

I have enrolled for a Full-stack web development course on 20/11/2020.
Though they already have lots of free videos available on youtube. when Learning team has contacted me they told that paid course videos are different then what is available for free.
Moreover, he has mentioned that they have a top-quality trainer and they provide to get a job even for 7 yrs of experience person.
after paying the amount of 30k I got access to the course and then I noticed that videos that are available for self-learning are very outdated and not even have enough sound quality. NOt only this even the content of the course is not properly defined.
On the same, I asked to refund my money request# 103700. now they are telling me that refund can not be given because course access has been provided.
But I have not even attended any single class just saw one video and realised that whatever they are promising is fake. whatever the refund policy they are having is irrelevant. How can anyone know before accessing the course that they are cheating?
Now I need to file a complaint against them as they have looted my money and not bother to refund it.

Fake promises where given by this company. They were unable to full fill there commitments given to us but on monetary basis they are as per there company rule. Today there staff Mahesh and Suraj called me and said they cannot refund my money and started using Pressure tactics, saying that they would keep our 70% money and refund on 30%. Received mail also which is enclosed which this complaint. Its a request to everyone never register to Intellipaat. They only give fake commitments and once they receive money they stop responding to calls.

Hi,

Intellipaat — intellipaat has not provided the service they promised while enrolling into a course and looted huge amounts of fee from the people

I am Devanshi Priyadarshini from Pune, have enrolled for SAP BW4HANA course with intellipaat on 27th July 2020 which is of amount rs.25000/(As they have policy of load through Zestmoney.So i took loan)- with transaction id:#[protected]. The batch has started on 4th July 2020.

While enrollment, intellipaat course advisor Ms.Soujanya Hiremath has promised many things like server access, lifetime access to recorded sessions, course swap, refund, etc. She has called n no. Of times till my loan was under processsing.

The first class has started on 4th July, during which we came to know it is club of experienced professionals and freshers. Also, instructor mentioned that it no where has any topic relevant to the subject in which i have experience.Also, their teaching quality was very poor.As I am sap experience conultant.

Immediately, i reached my course advisor with the concern the quality of training is very bad.So, I requested her to cancel my enrollment(Loan amount) because i didn't want to continue for further classes as the teaching quality was worst.

During enrollment, she agreed that if participents are not satisfied with the demo class, they will refund the amount. But when i approached with this concern, she said she is not responsible(Also, she mentioned that i left my job so i can't help you) and asked me to check with support team.

I have sent almost 26 mails and many calls to support team since july to till now, but they always came up with new policy saying refund is possible only till 7 days after the enrollment or if intellipaat cancels any course.

When such is the policy, how can they enroll candidates just 3 days before the class commenced? Why they have to mention that refund is arranged if any issue?

Also, they give only one option 'swap the course' and when you ask them for another course, they say sorry it is not available etc. Leaving the candidates with no other option except continuing the course that they enrolled though it is useful or not.I would also request others not to believe their false promises while enrollment.
Now they are saying we can not revive the course so you can opt for another course. Clearly saying no refund, they are forcing to choose any one course(which is not relavent to my career path), sending a link also.

It is clearly evident that their motto is to just enroll the candidates in one course and then make money then saying stories if anybody raises their concerns.

This is the only platform where i am sharing my bad experience with Intelipaat.

We are really sick and tired of intellipaat behavior at addressing issues and playing with people who are aspiring for better future by upskilling with trending courses. They are committing a crime by looting people with huge amounts of fee and false promises.

Its not me alone who is facing such issues with intellipaat but there are plenty of people who paid huge amounts of their hard earned money as fee during this pandemic situation.

Its really very sad and we regret for choosing intellipaat as it has broke the trust on online trainings and wasted our hard earned money and valuable time of about 4 months.

I sincerely request the team to seriously look into this matter and please help to cancel the loan fee as further waiting for them to respond is just a foolishness. I would also request others not to believe their false promises while enrollment.
I have proof of the conversation with the intellipat support team and Course advisior to defend my case.

I have paid money for sap hana course. Course didn’t happened. Money back is promised and no money has been refunded. Deepali who is point of contact doesnt pick the calls. Mail also no one responds.

I am Suhas Kaushik. I had enrolled to S/4 HANA Logistics Training on the Intellipaat platform on July 27, 2020. I am here to complain about the poor service delivered from the company.

The course that I enrolled to was 50 hours of live classes with an independent server access for a period of 3 months on SAP. I was asked to pay an amount of INR 28000/- for which I made the payment on 27th July 2020. It was a weekend batch and the class was supposed to start from 2nd Aug. On 3rd Aug I received a mail that due to Hardware failure all the SAP servers had went down and would take 5-6 working days to fix it. After that there were no classes and when I mailed them they mentioned that due to major server crash all the course content had to be revamped and the course would restart from 19th Sep. Again they sent a mail that class would begin from 6th Sep. But I did not have any access to the course content or server. They just played like classes were happening in those 2 weeks and soon after that on Sep 19th, I received a mail that the trainer was quarantined and the class couldn’t happen. On 26th, they sent me a link for the class, but there was no class. When I mailed them to ask about this they mentioned the below:

“ Please be informed that there are no SAP courses available on our platform, As we had faced a major technical issue recently due to which we had lost the entire content of SAP and Networking courses, The back-end team is still working on re-building the course content from the scratch.

Due to the pandemic there is no fixed ETA for the SAP course resumption. As most the trainers and content development team are working from home as per the protocols. The live classes too are now on hold due to the trainer being unavailable. However, we can provide you with a course swap to another course of your choice from our website - https://intellipaat.com/ for 100% amount of what you have paid for your previous program.”

After this I asked the team for refund as I was not interested in other courses. I spoke to many executives but they started forcing me to take up other courses with are not aligned to my career path.
It has been so unprofessional. Only when I mail to ask them what is happening, they informed me about the server crash, which they were supposed to inform by themselves. Also, they take forever to respond and even after mailing they do not call or inform anything. It has been a worst service. They are just playing with our career.

When we are enrolling they act like they provide best service but now there is no value for the customers. This is my worst experience on a platform ever. They have wasted my time and money. I would have learnt SAP completely by now if I had enrolled in any other platform. I want a complete refund of my money into my bank account and not a voucher. I WILL NEVER RECOMMEND INTELLIPAAT TO ANYONE for their pathetic service.

I JUST NEED MY REFUND and stop playing with people’s career, especially in these hard days.

I am writing today to complain about the poor service I received from your company.
This is to inform you that I have enrolled to SAP Simple Finance Self Paced and Live Classes.
The reason they are giving is that due to server crash, they will not be able to provide me with the recordings of the previous classes and the self paced videos which was available under LMS section in “My Courses”. This happened around 2nd August 2020. No one from Intellipaat bothered to inform me of such things. I myself called they and enquired after I was unable to see the videos under LMS.
They have asked me to swap course. I am a working professional working in SAP for last 5 years. They were forcing me to learn other courses as the other courses will be in demand in the future and SAP will be not. I asked for refund so that I can join other institutes as I want to stay in SAP. They are also not willing to refund the money. They are just playing with career.
They have enrolled me to new SAP Simple Finance Theoretical course which was again stopped from last week (Also, they have promised me on 21st August 2020, that I will be receiving credentials of SAP FICO Power User as a replacement for the server crash. Till now I haven’t received the same.
The failed promises from Intellipaat team are as below:
1. Lifetime access of Self Paced Videos
2. Lifetime any no of times registration for SAP HANA Finance Course. They are saying they will not provide SAP training now.
3. SAP Server Access
4. SAP Course to resume.
5. SAP FICO Power User Credentials
6. Stopped the recent SAP course they have started
In the beginning they have informed me once I mail to [protected]@intellipaat.com I am going to get a reply within 24hrs. Nowadays they are not bothered to reply and constantly ignoring my mails until I send several reminder mails to them.
As asked by Mr. Mahesh, I can switch from SAP to any other online course. Also, he was asking me to ask my family members to register on behalf of me. But having 5 years of experience in SAP, is it right for asking me to switch between courses. Why should I switch my career because of your fault? What will be the purpose for me to switch courses? Shall I advertise and request family members to register on Intellipaat?
After my mails, I had a word with a senior supervisor of customer care Deepali Sharma. As informed by her on call, the things her subordinates will not able to solve she can easily solve.
But I am sorry to inform they have repeatedly failed to maintain customer relations. They don’t even bother to give a call back and respond to mails.
I hope MR. Diwakar and MS. Shilpi (Management of Intellipaat) is aware of such casual activities going on inside the company.
PLEASE VALUE CUSTOMERS TIME. As informed by Deepali last month, she manages 500 customers. It was also mentioned by her that it was not possible for you to give a call back. That is what she is paid for, to maintain good relationships with customers and solve the issues of customers. Right?
Because of the pathetic service from Intellipaat and Deepali I will NEVER RECOMMEND INTELLIPAAT to my colleagues or family members. This is the worst experience I had from Intelliaat.
Please don’t assure things which you can’t keep. Please refund my full money back.

On 20th july 2020, i enrolled in sap s4 hana course with intellipaat. The course cost was $ 390. They started the course in 2nd august after this they all vanished. Every time i call intellipaat, they always come up with new excuses. After 2 months of follow ups (On 6th september) again they started the class but after 3 classes they stopped taking classes. Now they are neither responding nor starting the classes.

I asked them to start the class or refund my money. Fraudulently they are taking money for the courses and after 2-3 classes they are vanishing. Intellipaat is a fraud company, looting people's hard earned money.

Please help

Hi,
I am madan manohar from telangana state, have enrolled for sap s4 hana logistics course with intellipaat on 14 may which is of amount rs 25000/-. The batch has started on 24th may 2020.
While enrolment intellipaat course advisor ms. Roja had promised many things like server access for life time, s/4 hana logistics training” to master s/4 hana logistics to get ready for sap certified application associate – for logistics (Sap s/4 hana 1809) exam with real-time industry oriented case study projects.
I am non-sap field requested to teach sap mm module were promised by the institute, which also not done by the trainer and first day itself trainer wont teach basic sessions, we dont have any direct contact with the trainer whatever it is we got deal it only through the support team, class sessions are denied on aug2nd 2020, all the google drive access for the theoritical notes, server access and there official online vedio access are also locked off from my accounts.
After a week we tried to get in touch with our support team, we are being advised that they are having a technical glitches, it will be cleared by the end of august month. When we try to get in touch in first week of september with the support team their answer is still the glitches are not yet cleared. This will take a huge amount of time to recover the data from the glitched,
Now we are forced to swap the courses, which i am not ready to change my goals from sap and the list of courses they have are not at all relevant to my field. Or else they want us to wait but there is no conclusion in the date. Since my time has been wasted by just waiting for the course training i an neither interested to swap the course nor to keep waiting which doesnt have any dead line date to get the issue resolved.
Hence i requested them to refund my paid money of 25, 000 rs. But intellipaat is refusing to pay my money back.
Ms. Roja from sales team in intellipaat, in the begining she promised during end of the class sessions i will be with given live project in sap, none of their promises are kept in hand.
Suraj patil the guy from the support team giving the only scripted answers to swap the course or else wait untill the technical glitches to clear which is absolutely nuasence.
All i want my 25, 000rs in order to get certified globaly in sap,
Please help me to get my reimbursement from theses professional looters. (Intellipaat)

Hi,

I am vidya from andhra pradesh, have enrolled for sap s4 hana logistics course with intellipaat on 26th may 2020 which is of amount rs.23000/- with transaction id:nsk260505. The batch has started on 30th may 2020.

While enrollment, intellipaat course advisor ms. Shirley has promised many things like server access, lifetime access to recorded sessions, course swap, refund, etc. She has called n no. Of times till i pay the amount in one go.

The first class has started on 30th may, during which we came to know it is club of experienced professionals and freshers. Also, instructor mentioned that it no where has any topic relevant to the subject in which i have experience.

Immediately, i reached my course advisor with the concern that its not suitable course for me and why did she forced me to enroll with all false guidance by calling me every one hour.

During enrolment, she mentioned she can try for refund by discussing with her manager if any issue occurs. But when i approached with this concern, she said she is not responsible and asked me to check with support team.

I have sent almost 12 mails and many calls to support team, but they always came up with new policy saying refund is possible only 7 days before the enrollment and if intellipaat cancels any course.

When such is the policy, how can they enroll candidates just 3 days before the class commenced? Why they have to mention that refund is arranged if any issue?

Also, they give only one option 'swap the course' and when you ask them for another course, they say sorry it is not available etc. Leaving the candidates with no other option except continuing the course that they enrolled though it is useful or not.

It is clearly evident that their motto is to just enroll the candidates in one course and then make money then saying stories if anybody raises their concerns.

After fighting for my money or proper course, with no other option left, i have continued from second week session. Though they allotted three sessions for freshers to teach basics on sd, mm and pm, they just gave higher level overview on a few sd related topics but nothing on mm and pm. They created freshers group just for namesake.

After few sessions, they have cancelled classes for a week and then we lost access to sap server access, lms, recorded sessions and now project, one by one. When approached with this concern, they kept mentioning technical glitches.

We are really sick and tired of intellipaat behavior at addressing issues and playing with people who are aspiring for better future by upskilling with trending courses. They are committing a crime by looting people with huge amounts of fee and false promises.

Its not me alone who is facing such issues with intellipaat but there are plenty of people who paid huge amounts of their hard earned money as fee during this pandemic situation.

Its really very sad and we regret for choosing intellipaat as it has broke the trust on online trainings and wasted our hard earned money and valuable time of about 4 months.

I sincerely request the team to seriously look into this matter and please help to refund my fee as further waiting for them to respond is just a foolishness. I would also request others not to believe their false promises while enrollment.

Thanks and regards,
M vidya

I have enrolled for sap s4hana simple logistics training with intellipaat after a couple of times discussion with the course advisor akashdeep. Following points were promised to me for which i paid a bulk amount of 25k in advance.
Details: merchant website: www. Intellipaat.com
Order date: 02/06/2020
Order amount : 25 k

1. 40 hrs of online training and flexibility of change of trainers in case i am not satisfied - instead they put me in a batch where already 6 sessions were completed and on complaining, they asked to wait for a month for new batch to start. They again ate up my month time
2. Job assistance - which i really needed in covid situation. But after enrolling i got to know that their job portal is down since months and no assistance will be provided due to covid. Though job assistance was the main reason i enrolled for.
3. 3 months server access - only provided for 2 months and there were lot of technical issues with the server. I have raised multiple complaints but never got a response from server team
4. Study material and video recordings - all access and recordings are now not available.

I have already waited for more than 2 months now, wasted time and money and every time they are saying that it will take more time to give back server access and training. Even they have closed sap courses as of now and asking us to go for non - sap courses...

I am feeling cheated now and want my money (25 k) refunded. Hope my complaint is taken care of. I am ready to share all details (Invoice copy, recordings, all mail conversation with akashdeep etc)

Hello every one,
I am kesavan from bangalore,
I enrolled the course with intellipaat s4 hana simple logistics on month of may-20, under the
Invoice transaction:[protected], transaction id: sk08059,
Merchant id: 156813, invoice creation date:[protected]:55:29
Amount paid: 25000 full single payment.
Intellipaat support contact number: [protected], 6022, 6002
1. Classes delayed 2 weeks as they were not having complete batch strength.
2. After 1st week classes, we came to know that we merged with another batch running for 2 months. Now the trainer is not able to balance the curriculum as if he continues from older one then we were not able to pick up and he goes back to basics then it's redundant to the other batch. That class was a complete fiasco. Vivek srinivasan cheated us and promised to cover 3 modules mm sales pm umbrella of simple logistics. I told him, that i am from a non sap background, he said first we will cover basic topics, then we start simple hana logistics. The first class itself trainer confirmed we will not take that part & you need to approach intellipaat.
3. When we complained, deepali came into the picture and just to pacify it, arranged a few classes of mm (No sales, no pm).
4. When we returned to the main batch the trainer told we ready cover a lot of syllabus which you missed as you joined different classes so he can accommodate me in that batch. No other to wait for the next batch for left classes.
5. All students are halted on aug.20 1st and all server access & drives, online portal also locked. Later i called the support team, they informed me it's under maintenance may it will resume in a week. Week after week the same story.
6. Now they are saying we can not revive the course so you can opt for another course. It's like asking mahindra singh dhoni to kamal hasan to bat.
Clearly saying no refund, choose any one course they are forcing, send a link also.
7. Deepali who is dealing now refused to reimburse money & threatened to any anywhere. When ever we asked number they call customer care, we will speak
I paid money from my little savings & some friends helped also. Now i want to return money back to them. Due to covid-19 i don't have a job right now. I thought i would complete the course and join the company. My health condition also going down due to this issue. Frequently i am going to get medical treatment to relief from depression. They are not ready to resume the classes, not ready to provide the project papers as well as, so finally we asked if you are not able to provide anything related sap, refund my amount. Now they are refusing. So kindly help me to refund my amount. It will be a huge help for me in my life. Please revert to me as below contact details.
Regards,
Kesavan. V
[protected]