Intex Mobile / Intex Technologies — faulty handset

Sunil mogaveera

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 400706

Hello
I hd purchase intex gsm aqua power hd 4g mobile from nerul shree balaji gallery on 10/5/17, within three found display problem. Same was submitted to intex service center m/s om sai telecom vashi on 23/09/17 under warranty service. Till date i have not received handset. Every time giving the excuse of new technical issue and customer service are delaying. After severly online complaint no action is taken

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Comments

Intex Technologies Customer Care

from New Delhi, Delhi

Verified Support

Hi Sunil, We apologize for the inconvenience. We’re checking this with the service team and the needful will be done for you at the earliest. Kindly allow us 24-48 hours and we'll get back to you. Please wait.

Regards | Team Intex

Sunil mogaveera

from Mumbai, Maharashtra

Why can't I get replacement, why I hv to wait for long & what surety that again Wil not get problem handset.a already three month over under warranty period
Can I get next six month on this product

Intex Technologies Customer Care's response, Nov 20, 2017

Verified Support

Hi Sunil, Hope you've collected the handset.
Do reach out to us if you need any further assistance.

Regards | Team Intex

Rajesh554428

from Jawad, Madhya Pradesh

Error
"your smart phone does not meet minimum security requirement o[censored]idai please try some other handset"

help me

Intex Technologies Customer Care's response, Nov 17, 2017

Verified Support

Hi Rajesh, We’re sorry for the inconvenience. Kindly call our helpline number and seek technical assistance.
Helpline no. : 1860 108 5555
( Working time Monday to Saturday 10:00 AM to 7:00 PM )

Regards | Team Intex