Intex Technologies Complaints & Reviews

I m tanuj from jhunjhunu, on 31 aug i submitted my phone to intex care and this is still pending or not resolved my problem
Intex care says we take 15 days
But prooved not take 15 days
Keep action on it do it fast now plz.
Is there 45 days long in an resolving problem or may more.
This still an unexpected and company need also i feel that company need money.
They doesnot fulfill the requirements related with customer.
Any solution you have... Or i m going to for fir or action against this.

Thiruvananthapuram,
Kerala.
20th september 2017

Dear sir,

I have given my intex mobile phone for repair / replacement of touch screen on[protected] to m/s. Global mobile masters, thiruvananthapuram, kerala (Phone no.[protected] being the authorized service centre for karbon electronic equipments. I have neither received the mobile phone duly repaired nor got positive reply even after 45 days of handing over the equipment. The authorized service centre says that they have intended for a new touch screen with the company at new delhi and the same has not yet been supplied by the company. How can an authorized service centre function without a spare touch screen for 45 days? It appears that both the company and its authorized service centre are not concerned about the customer or customer service. They take their sweet time for responding. My mobile number is [protected]; a company without a satisfactory after sales service will perish within no time. I request you to take up the matter with the company and their authorized service centre for a positive response.

Raveendranath
Thiruvananthapuram
Kerala
Mob. [protected]

We had given the my mobile to service center for repair display.
but still not any responce by your team.everytime given the new date.
Jobsheet no:[protected]T001

Intex aqua power hd 4g is in full condition.in my bad luck it fallen in water. It is not charging and not operating the flash light. Local mobile repair centre any one not capable to repair it. So i wants to send for repair for our company. Pl rectify the problem. Which adress i can send... Presently i wants to send to our company to rectify the problem.

This is hari krishna from warangal (Telangana). I lost my cell phone on[protected], when i was in function. It is my humble and polite request to you to solve my problem as early as possible. Name: sri hari krishna paladi, h. No : 2-7-1198, kanakadurga colony, hanamakonda, warangal dist-506001, phone model: intex aqua supreme, last used number: [protected], email: harry. [protected]@gmail.com, date of lossing:[protected], imei number: [protected]. I hope to hear you very soon, thanking you.

Maine one year phle intex aqua secure mobile liya tha one month phle mujshe uske charger ki waire damage ho gyi maine uske liye intex service center karol bhag me contact kiya wo roj aaj kal aaj kal krte rhte the finally ab bolte he ki company ne iski waire nhi bnai he jab company ko product ke parts nhi bnane hote to product kiyon bnati he customers ko paresan krne ke liye main kya kru pls help me my contact no is [protected]

My job sheet no.

[protected]t001 issued on 12/08/2017

There was just a minor charging port issue which needs to be changed physically, and they havn't any clarity what to do and what is going on. And as on today (14/09/2017) the cell phone is still in the process.
Please i suggest everyone here do not buy any intex product

Cause they have no services at all they are just making fun of customer.

Service center address

A 61, pocket d, okhla phase ii, okhla industrial area, new delhi, delhi 110020

I have buy a intex aqua s3 one month ago on 13-08-17 from gaurav electronics 15 dispensary road dehradun. But it start to hang within one week and from 7 days i. E. From 8-09-17 my phone is completely switched off it is not even opening. When i discuss this issue with the dealer from whom i have buy this phone. She is telling me to go at the service center. And at service center firstly they refused by saying that they are updating there computer softwares but later on when i tell them that they are telling this same problem from 4 days they kept it with them. They kept us waiting for 2 hours and didn't do anything now they are telling me to take this phone after 2 days. They told me that they will check what is the problem in the phone. Thats why i hand over my phone to them. This is completely insane i have wasted my 6 days for this stupid phone. I am without phone from 7 days this is ridiculous. I am a college student and i have wasted my so many days. I really want to replace that phone. I really want to ask that a company manufacture such a phone which stops working within one month. I want my money back. I dont feel after repairing it would work. I want my money back.

I visited the intex service centre at andheri east on thursday 7.9.17
I bught mobie on 11.11.16. The shop bill says warranty of 1 year.
Yet i was told on 7.9.17 that battery is considered "accessory" & the warranty is only for 6months.
Firstly, batteey is part of the phone and forms the body of the handset. It id misrepresentation to call it accessory.
Secondly such fine pint in warranty card is unfair and a case for consumer court. Yhe dealer's bill should not have written one year warranty.

I was asked to put order fpr new battery which would cost 663/- & take 1 week to arrive. Is this some joke???
Today, sept 13th i called the same service ctr and inquired what would be the warranty period. I was told itsvonly 1 month.
Is this a double joke?
The original battery which was suppose to last atleast for 1 year gets hot from the begining and now i have to pay hefty for a new battery which has warranty of just one month???
Is this what a 'make in india' brand has to offer?
Please reply promptly...

I bought this handset in the second week of july. Am terribly upset with my decision as this is the worst ever smartphone i have come across. It is #anythingbutsmart. It automatically installs e-commerce software. Automatically the apps open and pop up even when i am working on another app. At times the phone automatically restarts!!!
I have tried blocking google ads; changing the settings etc. But noth seems to have helped.
Intex should be #ashamed of cheating their consumers' trust by selling such low quality, troublesome products!!!
This is #unethicalmarketingpractice by intex and all those participating companies.
#intexisrubbish ; #stayawayfromintex

I had purchased intex fitrist pulzz fitness band last september. The same is not opening now. It is a touchtel device and is showing a charging while placing it in charging device but as soon as on unplugging the device it is not opening. I tried the service centre in noida sec 15 baisoya complex which i was able to locate with great difficulty as (No customer service representative picks up the call). They simply replied they will not be able to repair it as the product is not under warranty and such items are use and throw only. On counter questioning the guy blatently rejected to entertain us and asked us to talk to the company directly

I have a humble summation tha:-when the customer is willing ot pay the demorrhage charges, why the company is not entertaining and this was not mentioned at the time of purchase of the gadget. I would like to share this opinion on the website that"never purchase any item from intex"they all are thieves and befooling public

Contact no of service centre guy:-ayush-[protected]

I have send intex mouse for service in gandhidham for last 1month still not repiar and service center person not received a call from last 10 day
So i have complain to intex toll free number for service problem but now is 15 days for complain not solve my problem so please help me for service. I not happy at all with intex service.

Intex gandhidham contact number - [protected]

I am gajanan from nagpur... I bought mobile handset of intex in month of june..
(Model name - intex aqua supreme plus).
It was working normally until last month.
But after that unknowingly it lost the 4g network and one of my 4g sim stopped working but that sim is working properly in another 4g handsets and only 2g sim are working and also other features are working well for now... That means the problem was in phone and that was told itself by intex service centre when i took the mobile for repairing... Next day they told that it is the problem in motherboard... And it does not come under warranty and also that it will take nearly 5000₹ to repair. I bought this phone from amazon at price 5500... And now they are saying that it will take so high amount to repair. What kind of service is this?
Company says that 1 year warranty is their and when taken to repair they do this..!!!
This is the worst service i have ever scene in my life..!!!
Please solve this issue and help me to get out of this worst situation...
Hope so you will look into this matter!!

I am abhishek nagal. I am from sonepat haryana. Your company service is to much slow process for reapring the my phone is submitted by 03 aug, 2017. I am waiting from 1 month and 10 days now till my phone not repaired. My phone problem is charging jack. I want my phone as quick as possible. Now i think that intex customer service is too much poor jobsheet no.[protected]t001. And i have registered my complained on date 01/09/2017. And your executive no satisfactory reply last 10 days. They daily ignore my request

This is to inform you complaint againt tv was registered on 21
August. When the engg and the seniors couldnt do anything complaint was forwarded to the team on fb. Team had stated that it will give resovlution within 24 to 48 hrs but double the time has been passed
Still no solution has been given or no seriousness has been shown. No one til now either contacted us nor given the follow up.

Complaint no.[protected]

Ref: job sheet no:[protected]t001 dated: 22/07/2017

Dear sir/madam,

I am saravanan, from tirupur district. Tamilnadu state.
I has been ordered the above model battery on 22/07/2017 at orbit tele sysytem, tirurpur. But i never received yet. They are give me reason for "we never receive courier, once receive will inform. Till date 50 days completed. They told me
" 10days,
After 1 week time,
Then sep 3, then
Sep 8
Now sep 10 2017
This 50 days i cant use my mobile. So my mobile going to spoil. If spoil where i going to claim???
I want to know when the battery is come???... Please reply me.
—
Regards

G. Saravana kumar
Vellakovil-638111,
Tirupur district
Mobile:[protected]
E-mail: [protected]@gmail.com

Dear sir,

This has got reference to the earlier complaint about faulty battery.
Self had visited on 28.08.2017 to get mobile handset checked at shree sharda mobile at santacruz (W), mumbai.

Surprisingly they altogether ignored my concern and noted only usb data cable issue.

Battery is not getting charged in its usual time limit, also gets exhausts very early. This issue still remains unresolved.

Kindly help me get resolution at the earliest as more that 15 days had already gone.

Hope to get a suitable reply.

Best regards,

Gopal sharma
[protected]

We bought intex cloud 4g star 9 months ago... And one month back our phone receiver stopped working.. We gave it to the service centre in vijayawada... They took 1 week time and made the phone more worst... Receiver still not working and phone became dead.. We again gave it to them... This time they took more than one month to get it repaired... I didn't receive it till now... Why is intex not serious about their products and customers... Such a poor quality of products and poor services... I didn't receive my phone yet which was sent to your service centre more than one month ago... Meanwhile the warranteee will also be finished... Not got products and beside worst services

I had bought a 50" led of intex 13 months ago with a warranty of of 3 years i. E. 36 months but the display is out within 13 months. I have made a complaint to the company service center on 22nd aug with ref no.[protected] but till date it is not attended. How to trust intex. And why to buy products of intex with such a poor quality and service network.

As per your advice i went to the intex service centre : (Ritisha infotech (Icp:kolkata)
87/49 raja s. C mullick road ganguly bangan kolkata - 700047 west bengal
Contact no:[protected]) to submit my handset but they denied to accept it.
"they told me to approach you for sending an email to : [protected]@intexcare.in about accepting this handset with sender's proper name and designation"
I am facing constant harrasment from the service centre, i am a consistent buyer of intex products (Speaker, smps etc) this kind of response was not expected from your esteemed organisation.