Intex Mobile / Intex Technologies — Handset mobile -Intex Aqua Turbo 4G - battery problem - replace by new mobile.

Address:New Delhi, Delhi, 600043

I have purchased a mobile Aqua Turbo 4G from M/S Sangeetha Mobiles (P) Ltd.Branch at Pallavaram by cash Rs 6600/-vide their invoice No.SI/PVR/5209 dated 26/01/2016. But it fails to work due to problem. So I approached the above show room they informed to me the battery of the mobile is on problem.and they inform to contact the authenticated service center at Tambaram(west). Then I went to the service center viz.United care.on 25.03.2016 There one technician tested the mobile and agreed that the battery of the mobile is in problem and it could be rectified only at Head Office at Delhi and also informed me it will take 20 days. So I handed over the mobile and they gave me a job sheet No.2009 dated 25.03.2016. But no response till date. 20 days back the in-charge of the service center one Mr Praveen informed me instead of repair the battery, a new mobile may be supplied to me within one week as per message received from Delhi. But in spite of repeated phone calls. and messages sent to Service Center no response to me. So I am in mental worry. Even I invest Rs.6600, for my own use to make calls and receive calls and sending and receiving messages all are spoiled.Hence I request a sum of Rs 100000/-one lakh may be given as compensation.Please do the need ful..
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Intex Technologies customer support has been notified about the posted complaint.
Oct 20, 2015
sanju83's response
but they did not give me this model.
Dec 20, 2015
abhi5112's response
Dear sir
I have intex aqua power hd kitkat version be till now I not got software update for lolipop version be my contact no. [protected]
Complaint comments 

Comments

I submitted my phone on 08/10/2015 in uniqe techno services fatehgunj vadodara.12 days passed but there is no news regarding my phone repairing .I purchased this mobile on 21/07/2015.

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Dear sir I have intex aqua power he kitkat version be till now I not got software update for lolipop version

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