Intex Mobile / Intex Technologies — intex aqua crystal

Address:Varanasi, Uttar Pradesh, 221010

Respected sir,
I have brought this intex mobile on 9/5/2017. After one month of buying i faced certain problem like ;-
1. Display not working
2. Mic problem
Then i given the mobile to service center and my issue resolved but the problem was my mobile display was black but they inserted white display. I complain in service center but they said company do not have black display. At that time my mobile looks odd. Then after one month again some problem occur:-
1. Display lining
2. Power button not working
3. Headphone not working
Then i submitted mobile to service center to resolve my issue. I said to him that i want black display this time and if not possible i want my mobile replaced because of so many problem occurring but yesterday they called me and said my mobile repaired but with white display. They neither replaced mobile nor they replaced black display and giving exuses. So sir i am not going to take my mobile from there and now i want my mobile must be replaced. If it is not happen i will go to consumer court and complain about your company. Sir since i brought the mobile at least 3 month it is in service center. So if you can do something then do otherwise i will take action from my side.

My jobsheet no.[protected]t001

Thank you
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Intex Technologies customer support has been notified about the posted complaint.
Complaint comments 


Hi Sameer, We've processed a replacement for you and the same will be made available to you within a couple of days.

Do reach out to us if you need any further assistance.

Regards | Team Intex
Hi Sameer, We apologize for the inconvenience. We’re checking this with the service team and the needful will be done for you at the earliest. Kindly allow us 24-48 hours and we'll get back to you. Please wait.

Regards | Team Intex
Hi Sameer, Hope you've heard from us and the needful has been discussed with you.
We're working on your concern and will get in touch with you soon with further updates. Please wait.

Regards | Team Intex
Dear Sir

Thank you sir I got my mobile replaced.Sir I have one more request . Sir can you assign warranty for two month for the replaced mobile if any problem come in it.

Thank You
Intex Technologies Customer Care's response, Dec 23, 2017
Verified Support
Hi Sameer, We're forwarding your request to the service team.
Kindly allow us 24-48 hours and we'll get back to you on this.

Regards | Team Intex

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