Intex Technologies Complaints & Reviews

I have purchased mobile of mobile intex model - cloud crystal 2.5, but its response is zero ie. Battery is not working since last year,

I have discussed with intex service centre a-218, 1st floor okhla indus. Area for battery but not better response & replied form there.

I have tried battery in market but not get feedback. So you arerequested to arrange the battery of this model.
Battery model-br2276a, 3.8v 2200mah/8.36wh

I have misplaced the documents with the serial number of the washing machine, but i have all the purchase proof from amazon site. Still, i am not getting warranty service.
I called up intext customer care, but the guy told me that i will not get warranty service because i have misplaced the serial number.
Why is that? Why can intex not see the proof of purchase?
Please call me on [protected].
My mail id is g. Payel. [protected]@gmail.com.

Sir, i purchase fro naaptol teleshoping a intex mobile 3g strong with gorilla screen in may, 2018, just after 3 months mobile from from the bed and the gorilla screen broken and i repair paying 700/- and after just 2 months mobile again stop to working. Your service center take rs. 100/- as checking charges and said that mobile's mother board is not working it will take 2500 to 3000 to repair. I complained naaptol regarding this problem but do not recd any response. I complaint on national partal then i recd 2 times call from intex customer care and said to solve the problem but passing 2 months more i have no response and the solution of my problem. It is damaging the image of company and your marketing agent. I again request to you to solve my problem.
Please replace my phone.
Thanks
Syed athar ali
293-a, azad nagar, balaganj, chowk, lucknow-226003
[protected]

Sir mene intex ka tablet modal no. Wd26892 date 16.03.18 ko flipkard se purcheg kiya tha 5 mahine bad mere tablet ki battery fool gai aur set fat gya mene servic center pr dikhaya to servic center ne tab lene se mana kr diya aur kah diya flipkard se magane pr tablet ki koi warranaty nhi hi! Aur naahi mera tablet sahi kia.! Mene servic center walo se bettary ki pese dekar bhe kaha ki me battary ka charg de dunga ap mera tablet sahi kr do pr fir bhi nhi kiya

Sir, my name is narasimha rao i have brought an itel - a44pro mobile on 25/07/2018, in om sri jai ganesh vasu cell shop in narasaraopet, guntur dist-522601.
The main problem is battery is not charging still 3 days
So i am complaining to the authorized service center but the service center mechanic told that the batter is enlarged or expanded.
They are saying that there is no warranty to this problems, so what is the remedy for this problem i want the battery urgently or new mobile. I will no pay any amount for this battery.
My cell no is [protected] and email id is [protected]@gmail.com
Battery modal is bl-24ei
Is no -16046/iec62133, r[protected]
Bar code no is[protected]n

Dear sir

I have bought a intex mobile from snapdeal on dated : 23-apr-2018
Invoice no:s888d4/18/4451,
Imei : "[protected]", "[protected]"

And after that my life is like hell with this mobile (Intex black intex aqua note 5.5 16gb).

It has many problems but main problem is touch screen hanging. I reached to the intex service center (Hitanshi communication (Icp:noida) and they created a jobsheet number :[protected]t001 and on the same day the jobsheet status updated to "rwr" means company will not repair my under warrenty mobile, but the service center (Third party office, unprofessional people) people saying that moble will be repaired in some days, but jobsheet status is still closed. They are also saying company have no parts for mobile.
I think intex should raise their standards.
Please repair my mobile in time, i promise that i will not purchase any intex product after that.

Intex is fooling customer, customer suffering and intex in enjoying.
Now i have no option but to go consumer court as intex service center dont know
When and how to repair a mobile.

Service center :
Hitanshi communication (Icp:noida)
Shop no - g7 & 8, dharampal palace, bhoja market, behind vinayak hospital, sector-27 noida - 201301 uttar pradesh

Devender sharma
[protected]

Purchased on[protected]. It does not work properly like battery cum down within no time.

I gave it to the service center. They send it to the company. The company has repaird it and give it to me on 15-9-18.

I used it for some day.
Than again on 5-10-18 it has become dead.
It is still with the intex company.

I am really sorry for purchasing intex phone.

Hi,

I have purchased intex star i 10 on 22/06/2018 on snapdeal.com. Since purchase i am facing several issues with the handset like constant heating problem, hanging problem, automatic reboot issue etc.

Now i have submitted the handset to local service center (New raj associates) some 15 days back. I didnt got a satisfactory response till yet. They have accepted that the product is faulty and need to be replaced. But nothing has been done till yet and no one has taken pain to understand the inconvenience caused to us.

I need my whole money back or i will take serious legal action against the company for the so called mental harrasement caused.

Please find the copy of service request and bill attached here,

Request you to please take the issue seriously and please provide immediate resolution.

Thanks
Sandeep jain
Ph : [protected]

Hi i purchased intex lion n1 smartphone for gift but when consumer used that there is many complain like battery not standing more then30 min and i informed toll-free then they suggest me service center then gited item returns by me and due some officials work i were outstation
I visited 26 september 2018 intex service center they told me i will call u and inform expenses i told this is new set and in waranty then they carry my handset but today means after two days i received a call from service center ur handset is damaged and repairing expenses 900 my no [protected]

I am krishna kumar mishra i want to say that my complaint number[protected] dated 30 august 2018 has been cancelled from your side i got to know this by receiving your message dated 26 september 2018... I am giving you one week time regarding this if you do not take any action regarding my complain i will be approaching to consumer court against your company (Intex)

Sir, I am Anantha Bhat, I had given my mobile phone to the Intex Authorised Service Centre, Erode (Tamil Nadu) on 06.09.2018. But the status of the mobile is not to tell me till today 23.09.2018. Please help to service my mobiles

I had
Purchased an intex 40inches led tv, (Along with v-guard stabilizer) sl. No.[protected], product code[protected], from m/s. Jai
Sai ganapathi electronics, bapu ghat road, langar house, hyderabad, vide bill no.632, dt:08.09.2015. (Mr. Pokala sharan gupta, proprietor, mob. No: [protected], tel. No:[protected].

Like other customers, i maintained and used duly connected with stabilizer in a smooth way and one bad day ie., on 28.6.2018 after
A lapse of 2 years and 9 months, all of a sudden the t. V. Stopped working.

I lodged a complaint online (6/28/2018 12.24.00 pm – vide ibid no:[protected] as well over telephone with the authorized service centre of intex i. E, secunderabad (Smart technocrats).

The service technician visited my house on 29th june 2018 after five minutes of inspection – ie., without opening the television, informed me a list of problems –
1) display lights are not working, (2) mother board burn, (3) backlight
Led gone and (4) panel problem also found. (The way he told me it seems that heis regular about the condition most of the t. Vs by intex and acquainted in explaining the problems in a robotic manner).

When i asked him how much the cost would be – to my utter dismay he told me that the total cost for the above services would be around rs. 20, 000/-.

When i had asked him whether he can take the t. V. To his service centre and check – he responded not necessary. He has also informed that they will not change any default chips in the mother board so that my costs would come down, they will only replace the mother board.

The cost of the repair is around 80% of the cost of the t. V. As i had purchased the t. V. For rs. 25, 500. As a last measure, i spoke to mr. Narayan, service centre incharge as well as shop owner (Mr. P. Sharan gupta, of m/s. Jai sai ganapathi electronics) and my struggle was gone till 5th july, 2018 and no development was taken place.

I should thank mr. Narayan, manager of authorized service centre of intex ie., smart technocrats, secunderabad and mr. P. Sharan gupta, proprietor of the shop from where i had purchased the above product for not providing me any after-sales-service and are least bothered about the problem.

I thought, it is my duty to send my complaint / feedback to the company ie., intex before sending it to the national consumer complaints for the inferior supply of products and also to alert the general public / customers and see the response on the after-sales-service and sale of inferior quality of the products by intex company.

Dear Sir,
I have purchased one Intex Aqua S3 mobile on 19.03.2018 from Naveen Mobiles, Naidupaeta, Nellore district, AP-524126.
In April month it was got problem and I have given this mobile to shop person Mr. Naveen ([protected]). After 15 days he has given the same mobile with working condition.
Again it was got problem on August month and I have given to the same person. He kept the mobile 40 days with him and given back to me in the same condition. And told that it will not work.
On 19.03.2018 I have purchased this mobile by paying Rs. 5100/-. But I dint get any service with that mobile.
Invoice and mobile photo are attached for your reference.
As I am working in the multinational company, I would like to give good feedback to our colleagues.
Please look into the matter and kindly replace another mobile in place of this mobile.
Your prompt action is highly appreciated.
Thanks & Regards
Sandeep Konduru
[protected]

I have pirchased a air conditon on may 2018 but it suddey stops during woking and i have submitted a complaint at toll free number [protected] having complaint no[protected] date 20/03/18,[protected] date 24/08/18 and[protected] date 09/8/18... Customer cares are not coming at our home for rectidication... What the services you r giving the customers... If you are not able to rectify customers problm then why u r making fools of customers... Disgusting services provided by intex... No body cares after selling... My advice to customers do not buy any product of intex...

Dear intex customer care,

1. I has purchased one intex it-rider 4.1 channel multimedia speakers through amazon on 17.11.2017. A copy of invoice is attached.

2. The system developed a power fault last month for which i gave the set for repairs to the authorized service centre of intex technologies at comm & tech solutions, 202, d-30, 2nd floor, main vikas marg, lakshmi nagar, delhi-110092 on 09.08.2018 as the equipment is under warranty. A copy of the service request given to me by the above service centre is attached. The job sheet no. Is[protected]p001.

3. I was asked by the above service centre to collect the equipment within a week.

4. Now even after a lapse of more than one month (5 weeks), the service centre has not repaired the above set in spite of several telephonic reminders citing problem of spare part.

5. Since the repair of my equipment has taken exceptional time and i have still not received my set duly-repaired, i am now requesting you to intervene to direct the above service centre to deliver me the duly-repaired equipment without any further delay.

6. Else, if the equipment is not repairable, i may please be provided a new set as a replacement as the equipment is still under warranty.

Regards.

Dr. Abhishek gupta,
Mob: [protected]

I have purchase this phone for my mother on may and its start getting hang is ast of august so i have submitted the same in 5 september to the nearest service centre. Its almost 10 days. There is no response from the service centre. They have given 4 days to complete but so far there is no solution. They are only saying it will complete in 2 days 4 days but i dont thing it can be done before a month.

. Compaint number[protected]

I have submitted my intex cloud s9 model to service center at lalpur, ranchi, jharkhand but it was not attended even after 30 days and also it was not informed to me, when i approach them for hand set, they are charging me 5500/- & behaved very rudely. When i have asked abt complaint register, they told we are not having any complain book. Worst service.
Service center incharge-ajay kumar sharma

You are the worst company i have ever seen in my life. You don't care for your customers.
You know just one business and. That is to harrass your customers mentally and economically.
I placed order for a new battery abd your customer service center told me to wait for 10-15 days.
But still after 25 days, there is no positive response and no surity of when will i get my new battery.
You have frustrated & disturbed my life so badly.

My phone mic is not working properly so i give my phone to service centre for repairing first they say they will give me the phone till 5/8/18 i did'nt recieve my phone then they say they will give me till 15/8/18 then also i did'nt get my phone then they say they will give me till 25/8/18 then also i did'nt recieve my phone they were making me fool from 1 month and when i asked to give me my phone in which condition it is they say the phone is not here it has been gone to ghaziabad for repairing . i have doubt that they have sold my phone .

so i request you to take some serious action aganist the whole team of service centre

some follwing details are given for your help

service centre address= Shop No.21-22, 1st Floor, Kailash Plaza, Mahatma Gandhi Rd, Near M.G Road, Shah Market, Opposite Shah Market, Sanjay Place, Civil Lines, Agra, Uttar Pradesh 282002

service centre ph. no.=[protected]

model no.= intex aqua s7

My phone is under warranty give phone to the services center on[protected] on cuddalore service center. As we intex dont have services center in pondicherry on the mentioned date. Services center guy said will have to wait for 1 week, but it is 21 days passed no proper response form the customer care.

Very poor service, job sheet no given by the service center is 293 and i have received another job sheet after 1 week form intex customer care is[protected]t001

We buy mobile to use rather not to keep in the service center shelf. I think intex dont want its customers to clime warranty, if we order a battery on online it will take 3 to 4 days this shows how intex give importance to customer care...

Note i bought the mobile on[protected] in pondicherry arul mobiles, have the tax invoice with me.