Intex Mobile / Intex Technologies — Intex aqua star 2, 16gb mobile battery not getting charge

Uday Khobare

from Ahmedabad, Gujarat

Address:	Nashik, Maharashtra, 422002
Website:	consumercomplaints.in

Hi my name is Uday and had a complaint against Intex Aqua Star 2, 16 gb mobile battery.Immediately I consulted the nearby service centre, they checked my phone said need updation and did something for an hour and returned the phone back, again next day I went back saying that problem has not resolved, they kept my mobile for 15 days with them and while returning they confirmed that all problems got solved but within few hours same problem occurred so I went back to service centre but the person who had rectified this problem spoken to me very rudely and was very disrespectful towards customers. He said unable to rectify and no replacement too. He also said so many customers are daily coming with the same complaints and we have fwded to the company if they send replacement of battery then only you will get or else no replacement of anything. He said If they receive new set of batteries then he will call me no need to come again and again. On that he said if my warranty gets over then no replacement . This mobile got version 1 battery which are already detected faulty so they can't do anything with this version 1 battery. customer has to bear the cost or else fight with company. Just 3months back i bought this mobile, i have original mobile box and Invoice. I need a proper solution for this problem...
Hope company will take immediate action against this.
waiting for favourable reply asap
Thanks,
Uday Khobare
[protected]

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Intex Technologies customer support has been notified about the posted complaint.

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Comments

Uday Khobare

from Ahmedabad, Gujarat

Would like to no about the status of my complaint . Because I got call from your representative asking for my debit card details for refunding the amount. So would like to know the exact procedure of the same because why you need debit card details.
Kindly let us know the procedure in details asap

Thanks,
Uday Khobare
[protected]

Uday Khobare

from Ahmedabad, Gujarat

Kindly take immediate action against my complaint
waiting for favourable reply asap
Thanks,
Uday Khobare
[protected]

Uday Khobare

from Ahmedabad, Gujarat

Awaiting for the solution from company side
Hope to get soon

Thanks,
Uday Khobare
[protected]

Abbas Travadi

from Mumbai, Maharashtra

Intex Mobile — service center not have parts

i have intex i 7 my display break i go to intex care but care reply me that we not have stock since last couple of week

kishorthakre

from Nagpur, Maharashtra

Lost mobile

Respected Sir/Mam, I had lost my Intex Aqua Turbo 4G, whose IMEI No. [protected] and in which there are two sim inserted 1-)[protected] (Airtel) 2-) [protected]. Please help me to locate my cell - phone of above IMEI'S and to get the details of new inserted sim in my cell - phone. Kindly, I will be obliged. Chintaman Haribhau Thakre [protected]